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Support My IBM Log in

IBM Trust Center
 * Security
 * Privacy


IBM PRIVACY

Learn more about IBM's commitment to data privacy, including links to our key
privacy policies and principles, as well as tools to manage your privacy
preferences.

 * Privacy Policies
 * Privacy Portal
 * Privacy Helpdesk
 * Law Enforcement Requests Transparency Report
 * Privacy Products and Services

Generations of IBMers have earned the trust of our customers and society through
responsible data stewardship. IBM was one of the first companies to appoint a
Chief Privacy Officer and an early leader in developing and adopting initiatives
such as the EU Data Protection Code of Conduct for Cloud Service Providers, the
APEC Cross-Border Privacy Rules, the EU-U.S. Data Privacy Framework and EU
Standard Contractual Clauses. IBM's recently updated Data Processing Addendum
provides a globally consistent base of data processing terms for all clients
across all offerings, further simplifying compliance with privacy laws in all
geographies in which IBM operates

> “As IBM Chief Privacy Officer, I direct the company’s privacy vision and
> compliance strategy and oversee our privacy and AI ethics programs. My mission
> is to help IBM maintain the trust of our customers through open, transparent
> and explainable privacy practices, while ushering new technologies into the
> world responsibly and with clear purpose.”
> 
> —Christina Montgomery, VP, IBM Chief Privacy Officer


IBM Privacy Policies & Principles

IBM PRIVACY STATEMENT

Describes IBM's privacy practices as they apply to Personal Information we
collect, use and share.

Learn more

DATA PRIVACY POLICY

Sets forth the general principles that apply to the processing of Personal
Information by IBM, including the principle of Privacy by Design.

Learn more

IBM PRINCIPLES FOR TRUST AND TRANSPARENCY

Core principles for handling customer data and insights, and building trust in
AI and emerging technologies.

Learn more

IBM CONTROLLER BINDING CORPORATE RULES FOR YOUR PERSONAL INFORMATION

IBM uses Binding Corporate Rules in order to protect your personal data that it
controls. These rules set out IBM's data privacy principles, as well as
describing what Personal Information IBM may collect and what it will do with
your business Personal Information.

Learn more

IBM CONTROLLER BINDING CORPORATE RULES FOR EMPLOYEES

IBM uses Binding Corporate Rules in order to protect personal data that it
controls. This set of rules describe what Personal Information IBM may collect
on its employees during the application, recruitment and on-boarding processes
as applicable.

Learn more

IBM CORPORATE RESPONSIBILITY REPORTS

Demonstrates IBM’s achievements to further the foundation of trust and
responsibility.

Learn more

IBM Privacy Portal

The IBM Privacy Portal puts you in control of the information IBM has about you,
allowing you to access and correct the information and to set or update your
marketing communication preferences.

Learn more




Have a privacy-related question or need help?

Help Desk

IBM's Law Enforcement Requests Transparency Report

At IBM, we have always been, and remain, firmly committed to the responsible
stewardship of data entrusted to us by our clients. IBM’s Law Enforcement
Requests Transparency Report accounts for inquiries we receive from law
enforcement agencies regarding data and the steps we take to protect the
integrity of their information. Starting in 2021, reports will be published
every 6 months.

Previous reports:

 * 2H 2023
 * 

 * 1H 2023
 * 

 * 2H 2022
 * 1H 2022
 * 2H 2021
 * 1H 2021
 * 2020
 * 2019

Current report

IBM Privacy Products and Services

IBM'S UNIFIED PRIVACY FRAMEWORK (UPF)

Learn how IBM’s Chief Privacy Office is implementing proactive regulatory
compliance and improving automation with AI and intelligent governance
workflows.

Review the case study

IBM DATA PRIVACY SERVICES

Services to help you govern your data gathering and management to reduce risk
and meet global privacy goals.

Learn more

PROMONTORY REGULATORY ADVISORY SERVICES

Promontory, an IBM Company, provides expertise to help you navigate business
strategy and regulatory complexity.

Learn more

SECURITY STRATEGY, RISK AND COMPLIANCE SERVICES

Services to help you evaluate your existing security governance against your
business challenges, requirements, and objectives.

Learn more

IBM DATA SECURITY SERVICES

Transform your cybersecurity strategy with IBM Data Security Services.

Learn more

ACCELERATE YOUR DATA PRIVACY AND PROTECTION JOURNEY

Prepare for the GDPR, the CCPA and other data privacy regulations.

Learn more

GDPR

Learn about the 5-phase IBM GDPR framework designed to help you reduce risk and
incidents.

Learn more

PREPARE FOR THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

Embrace CCPA to enhance consumer trust and drive digital transformation.

Learn more

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 * 1-800-IBM-7378 (USA)

 * Directory of worldwide contacts

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