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Customer service feedback
Hi First Name, We appreciate your business, and we hope you had a great
experience with our customer service. Please share your feedback so we can make
the experience even better.
1.How would you rate the overall quality of our customer service?
Rating
Dissatisfied



Satisfied
1 Star
: Dissatisfied.
5 Stars
: Satisfied.
2.How long did it take us to address your questions and concerns?
Single choice
Longer than expected
As expected
Shorter than expected
3.How would you rate your satisfaction with our customer service representative
in terms of:
Likert

Very dissatisfiedDissatisfiedNeutralSatisfiedVery satisfiedTimeliness of
resolutionCourtesy and professionalismProduct knowledge and competenceAbility to
resolve issue during the first call

4.Please share any other feedback on how we can improve our service:
Multi Line Text

Submit

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