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Jump to Terms and Conditions for Commercial BankingRelationship Terms of
BusinessGeneral Servicing FormsTransfers and PaymentsCredit CardsCommon
Reporting Standard (CRS) FormsTrade ServicesValue Added Tax (VAT)Template
ResolutionShariah Certifications for Islamic Products Offered by HBME UAE


TERMS AND CONDITIONS FOR COMMERCIAL BANKING

The General Terms and Conditions are terms governing your account(s) held with
us.

Documents already translated in Arabic can be downloaded from Arabic side of
HSBC public website. For other documents, should you require Arabic version of a
document, please contact your Relationship Manager.

The following items are collectively known as the General Terms and Conditions:

 1. The Master Services Agreement (including the Confidentiality and Regulatory
    Annex) applies to all our corporate customers throughout the world.
 2. The United Arab Emirates (UAE) Country Conditions supplements and modifies
    the Master Services Agreement for your accounts in the UAE only. Even if you
    already have an account with HSBC elsewhere, you need to read these Country
    Conditions when you open an account with HSBC in the UAE.
 3. The UAE Account Disclosures sets out some additional information with
    regards to your account in the UAE. Even if you already have an account with
    HSBC elsewhere, you need to read these Account Disclosures when you open an
    account with HSBC in the UAE.
 4. If you have requested for HSBCnet, the E-Channels Security Measures is
    applicable to your HSBCnet profile in any country or territory.

Download here (English version):
 * Master Services Agreement (April 2021) (PDF, 361KB)
 * UAE Country Conditions (April 2021) (PDF, 220KB)
 * Account Disclosures (April 2021) (PDF, 226KB)
 * E-Channels Security Measures (April 2021) (PDF, 153KB)

Download here (Arabic version):
 * Master Services Agreement (April 2021) (PDF, 361KB)
 * UAE Country Conditions (April 2021) (PDF, 220KB)
 * Account Disclosures (April 2021) (PDF, 226KB)
 * E-Channels Security Measures (April 2021) (PDF, 153KB)

The General Terms and Conditions shall be effective from 11 April 2021 for all
of our new Commercial Banking Customers and from 1 August 2021 for our existing
Commercial Banking Customers.


RELATIONSHIP TERMS OF BUSINESS

The Relationship Terms of Business will govern your banking relationship with
HSBC Bank Middle East Limited (UAE Branch) if you do not hold a bank account
with us.

 * Terms of Business Deemed (PDF, 53KB)


GENERAL SERVICING FORMS

 * UAE Autopay Application Form (PDF, 854KB)
 * UAE Drawdown and Rollover SmartForm (PDF, 1.86MB)
 * Account closure form (PDF, 574KB)
 * Business Banking Packages Form (PDF, 46KB)
 * Customer Contact Details Update Form (PDF, 61KB)
 * Designated Contact Person Form - For Payments / Transaction Confirmation only
   (PDF, 573KB)
 * Product Delivery Authorisation Form (PDF, 640KB)
 * Document Delivery Authorisation form (PDF, 498KB)
 * Pre onboarding form (PDF, 933KB)
 * UAE Cheque Book Application Form (PDF, 59KB)
 * Additional Account Opening Form (PDF, 32KB)
 * Certificate of Capital (Word, 22KB)
 * Delcaration of No Memorandom (Word, 22KB)
 * ATM/Branch Cheque Deposit Machine dispute form (PDF, 72KB)
 * 31DNA Account Opening Form (PDF, 157KB)
 * 31DNA UAE Funding and Withdrawal Form (PDF, 245KB)
 * UAE Corporate Term Deposit Placement Form (PDF, 98KB)


TRANSFERS AND PAYMENTS

 * HSBCnet vs Smartform guide (PDF, 553KB)
 * Explanatory Notes on UAE Purpose of Payment Codes (PDF, 364KB)
 * Funds Transfer / Cashiers Order / Demand Draft Application Form (PDF, 1.89MB)

In order to access and complete this form, you should have the latest version of
Adobe Reader installed on your PC.
You can get the latest version of Adobe Reader by visiting www.adobe.com

 * HSBCnet Get Rate – FAQ (PDF, 238KB)
 * Payment Cut – off Times (PDF, 65KB)
 * List Of Beneficiary Bank Codes For Autopay Services (PDF, 1MB)
 * HSBC FX Terms of Dealing (PDF, 181KB)
 * Standing Instructions English (PDF, 164KB)


CREDIT CARDS

 * Corporate Card Features and Benefits (PDF, 58KB)
 * Commercial Cards Programme Setup and Authorisation Form (PDF, 122KB)
 * Commercial Cards Terms and Conditions (PDF, 223KB)
 * Cardholder conditions of use (PDF, 42KB)
 * HSBC Business Debit Card Terms and Conditions (PDF, 67KB)


COMMON REPORTING STANDARD (CRS) FORMS

 * CRS Controlling Person Self – Certification Form
 * CRS Entity Self – Certification Form
 * CRS Individual Self – Certification Form


TRADE SERVICES

Imports
 * Application for Irrevocable Standby Documentary Credit (SBDC) (PDF, 3.28MB)
 * Application for Irrevocable Documentary Credit (DC) (PDF, 5.98MB)
 * Amendment to Irrevocable Documentary Credit (DC) Application (PDF, 3.71MB)
 * Application for Goods Release (PDF, 1.38MB)
 * Application for a Pre-shipment Buyer Loan (PDF, 4.66MB)
 * Application for a Post-shipment Buyer Loan (PDF, 4.06MB)
 * Authorisation for Instant Advice and DC Safe Custody service (PDF, 388KB)

Exports
 * Application for Amendment to the Transfer of a Documentary Credit (DC) (PDF,
   3.12MB)
 * Processing of Trade Transaction (PDF, 1.65MB)
 * Application for a Pre-shipment Seller Loan (PDF, 3.71MB)
 * Application for a Post-shipment Seller Loan (PDF, 1.64MB)
 * Application to Transfer a Documentary Credit (DC) (PDF, 6.01MB)
 * DC Safe Custody form (PDF, 1.93MB)

Guarantees
 * Application for a Bank Guarantee or Amendment of a Bank Guarantee (PDF,
   4.41MB)


VALUE ADDED TAX (VAT)

 * VAT Registration Number Form


TEMPLATE RESOLUTION

 * HSBC resolution guidance notes (PDF, 483KB)
 * Template Board-Shareholders Resolution (DOC, 50KB)


SHARIAH CERTIFICATIONS FOR ISLAMIC PRODUCTS OFFERED BY HBME UAE

 * Annual Shariah Report 2021 (PDF, 1.95MB)
 * Bilateral Murabaha Finance Facility (PDF, 432KB)
 * Core Islamic Global Trade and Receivable Finance Products (PDF, 539KB)
 * Islamic Deposits Products (PDF, 439KB)
 * Islamic Cross Currency Swaps (PDF, 442KB)
 * Islamic Profit Rate Swaps (PDF, 444KB)
 * Global Markets: Wa'ad – based FX Forward (PDF, 451KB)
 * Collateralised Murabaha Financing (PDF, 582KB)
 * Annual Shariah Report 2020 (PDF, 1.19MB)


CONTACT US

Find a branch
Get in Touch
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TOOLS AND RESOURCES

 * Contact us
 * Corporate Banking General Terms and Conditions
 * Download centre
 * HSBC UAE Corporate Tariff and Charges (effective 1 June 2022) (PDF, 3.01MB)
 * Standard credit interest rates
 * Corporate Account Opening Portal
 * FATCA – For Foreign Account Tax Compliance Act
 * Document tracker
 * HSBC Safeguard
 * Cybercrime
 * Trade Academy
 * IBOR Reform


HSBC WEBSITES

 * Find a branch
 * HSBC Group
 * Private Bank
 * Personal Banking Overseas
 * RMB Resource Centre
 * Global Banking and Markets
 * HSBCnet


ABOUT HSBC

 * Careers, media, investor and corporate information

 * Terms and conditions
 * Hyperlink policy
 * Privacy and security
 * Accessibility

© Copyright HSBC Bank Middle East Limited 2022. ALL RIGHTS RESERVED. HSBC Bank
Middle East Limited U.A.E Branch, P.O.Box 66, Dubai, U.A.E, regulated by the
Central Bank of the U.A.E for the purposes of this promotion and lead regulated
by the Dubai Financial Services Authority.

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