www.efax.com
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URL:
https://www.efax.com/contact?VID=76258&utm_source=j2es&utm_medium=email&utm_term=customer-support&utm_content=text&ut...
Submission: On August 30 via api from US — Scanned from DE
Submission: On August 30 via api from US — Scanned from DE
Form analysis 4 forms found in the DOM
GET https://www.efax.com/
<form role="search" class="ef-input-group" method="get" id="searchform" action="https://www.efax.com/"><input type="text" value="" name="s" id="s" placeholder="Search"><span
class="ef-input-group-append"><i class="fa fa-search" id="responsive-mob-search-icon"></i></span></form>POST /contact?VID=76258#gf_2
<form method="post" enctype="multipart/form-data" target="gform_ajax_frame_2" id="gform_2" action="/contact?VID=76258#gf_2" novalidate="" class="recaptcha-v3-initialized">
<div class="gf_invisible ginput_recaptchav3" data-sitekey="6Lda8JkUAAAAAJPNeMb2t4-uNh8IEhcOoI1-8bcq" data-tabindex="0"><input id="input_3340c8db712e9b7a8f6541e967fab25b" class="gfield_recaptcha_response" type="hidden"
name="input_3340c8db712e9b7a8f6541e967fab25b" value=""></div>
<div class="gform_body gform-body">
<div id="gform_fields_2" class="gform_fields top_label form_sublabel_below description_below">
<div id="field_2_1" class="gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" data-js-reload="field_2_1"><label class="gfield_label" for="input_2_1">Name<span class="gfield_required"><span
class="gfield_required gfield_required_asterisk">*</span></span></label>
<div class="ginput_container ginput_container_text"><input name="input_1" id="input_2_1" type="text" value="" class="large" placeholder="Name" aria-required="true" aria-invalid="false"> </div>
</div>
<div id="field_2_2" class="gfield gfield--width-full gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" data-js-reload="field_2_2"><label class="gfield_label" for="input_2_2">eFax Number<span
class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label>
<div class="ginput_container ginput_container_text"><input name="input_2" id="input_2_2" type="text" value="" class="large" placeholder="eFax Number" aria-required="true" aria-invalid="false"> </div>
</div>
<div id="field_2_3" class="gfield gfield--width-full gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" data-js-reload="field_2_3"><label class="gfield_label" for="input_2_3">Email<span
class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label>
<div class="ginput_container ginput_container_email">
<input name="input_3" id="input_2_3" type="email" value="" class="large" placeholder="Email" aria-required="true" aria-invalid="false">
</div>
</div>
<fieldset id="field_2_4" class="gfield gfield--width-full gf_list_inline gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" data-js-reload="field_2_4">
<legend class="gfield_label">My Question Is About<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></legend>
<div class="ginput_container ginput_container_radio">
<div class="gfield_radio" id="input_2_4">
<div class="gchoice gchoice_2_4_0">
<input class="gfield-choice-input" name="input_4" type="radio" value="B" id="choice_2_4_0" onchange="gformToggleRadioOther( this )">
<label for="choice_2_4_0" id="label_2_4_0">Billing</label>
</div>
<div class="gchoice gchoice_2_4_1">
<input class="gfield-choice-input" name="input_4" type="radio" value="T" id="choice_2_4_1" onchange="gformToggleRadioOther( this )">
<label for="choice_2_4_1" id="label_2_4_1">Technical</label>
</div>
<div class="gchoice gchoice_2_4_2">
<input class="gfield-choice-input" name="input_4" type="radio" value="C" id="choice_2_4_2" onchange="gformToggleRadioOther( this )">
<label for="choice_2_4_2" id="label_2_4_2">Cancellation</label>
</div>
<div class="gchoice gchoice_2_4_3">
<input class="gfield-choice-input" name="input_4" type="radio" value="O" id="choice_2_4_3" onchange="gformToggleRadioOther( this )">
<label for="choice_2_4_3" id="label_2_4_3">Other</label>
</div>
</div>
</div>
</fieldset>
<div id="field_2_5" class="gfield gfield--width-full questions-list gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" data-js-reload="field_2_5"><label class="gfield_label" for="input_2_5">What Can
We Help You With?<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label>
<div class="ginput_container ginput_container_select"><select name="input_5" id="input_2_5" class="large gfield_select" aria-required="true" aria-invalid="false">
<option value="" selected="selected" class="gf_placeholder">Select Option</option>
<option value="B1">Can I receive invoices to more than one email account?</option>
<option value="B2">How can I change the email address where my invoices are sent?</option>
<option value="B3">How can I reactivate my number/account?</option>
<option value="B4">How can I update my personal details?</option>
<option value="B5">How can I update my card details?</option>
<option value="B6">How do I log into my online account?</option>
<option value="B7">What are the usage fees displayed on my invoice?</option>
<option value="B8">What is the cost for sending/receiving one page with eFax?</option>
<option value="B9">What other packages does eFax have and how much do they cost?</option>
<option value="B10">Where can I access my invoices?</option>
<option value="B11">Why is my account suspended/closed?</option>
<option value="T1">Account Management: Can I add other email addresses in my account to send and receive faxes?</option>
<option value="T2">Account Management: How many email addresses I can have registered to send and receive?</option>
<option value="T3">General query: How can I check my faxes online?</option>
<option value="T4">General query: What it is fax number displayed when I send a fax?</option>
<option value="T5">Online Account: Missing Invoices from your Invoice Folder / Invoice Folder is missing from my account</option>
<option value="T6">Porting Query: How do I port in my existing number?</option>
<option value="T7">Receive Issue: I received a message that the fax number I am trying to reach is restricted or blocked. How can I change this?</option>
<option value="T8">Receive Issue: I think my fax number is not working – there is no fax tone</option>
<option value="T9">Receive Issue: My fax is cut in half, missing pages and/or distorted</option>
<option value="T10">Receive Issue: Why am I not receiving email notifications of faxes sent to me?</option>
<option value="T11">Send Issue Can I make or customize my own cover page?</option>
<option value="T12">Send Issue: Do I have to include a cover page when I fax?</option>
<option value="T13">Send Issue: My email address is not registered to send faxes</option>
<option value="T14">Send Issue: My fax was not transmitted, I got an error notification</option>
<option value="T22">Send Issue: When sending a fax by email, I get an SPF error message. How can I fix this?</option>
<option value="C1">Can I keep my account for a cheaper plan?</option>
<option value="C2">Can I keep my fax number and move to a Pay as you Go service?</option>
<option value="C3">Can I suspend my account for a period of time?</option>
<option value="C4">Do I have a contract with your service?</option>
<option value="C5">Do you require a notice period for cancellation requests?</option>
<option value="C6">I cancelled my account, why am I still being charged?</option>
<option value="C7">If I cancel my account, can I reactivate my number, after a few months?</option>
<option value="C8">Please Cancel My Account.</option>
<option value="C9">When can I cancel my account? I just paid my monthly fee.</option>
<option value="C10">You charged me after I cancelled my account, I would like a refund</option>
<option value="O1">Fraud – I think somebody used my card fraudulently and opened an eFax Account.</option>
<option value="O2">GDPR – How Is My Personal Data Stored?</option>
<option value="O3">GDPR – How Do I Remove My Data completely after closing the account?</option>
<option value="O4">Features: Electronic Signature: How can I sign my fax online?</option>
<option value="O5">Features: Which are the features available for eFax?</option>
</select></div>
</div>
<div id="field_2_9" class="gfield sf-case-record-type field_sublabel_below field_description_below gfield_visibility_hidden" data-js-reload="field_2_9">
<div class="admin-hidden-markup"><i class="gform-icon gform-icon--hidden"></i><span>Hidden</span></div><label class="gfield_label" for="input_2_9">Case Record Type</label>
<div class="ginput_container ginput_container_text"><input name="input_9" id="input_2_9" type="text" value="012600000009Pck" class="large" aria-invalid="false"> </div>
</div>
<div id="field_2_10" class="gfield gfield--width-full field_sublabel_below field_description_below gfield_visibility_hidden" data-js-reload="field_2_10">
<div class="admin-hidden-markup"><i class="gform-icon gform-icon--hidden"></i><span>Hidden</span></div><label class="gfield_label" for="input_2_10">Case Origin</label>
<div class="ginput_container ginput_container_text"><input name="input_10" id="input_2_10" type="text" value="efax.com/automated" class="large" aria-invalid="false"> </div>
</div>
</div>
</div>
<div class="gform_footer top_label"> <input type="submit" id="gform_submit_button_2" class="gform_button button" value="Submit"
onclick="if(window["gf_submitting_2"]){return false;} if( !jQuery("#gform_2")[0].checkValidity || jQuery("#gform_2")[0].checkValidity()){window["gf_submitting_2"]=true;} "
onkeypress="if( event.keyCode == 13 ){ if(window["gf_submitting_2"]){return false;} if( !jQuery("#gform_2")[0].checkValidity || jQuery("#gform_2")[0].checkValidity()){window["gf_submitting_2"]=true;} jQuery("#gform_2").trigger("submit",[true]); }">
<input type="hidden" name="gform_ajax" value="form_id=2&title=&description=&tabindex=0">
<input type="hidden" class="gform_hidden" name="is_submit_2" value="1">
<input type="hidden" class="gform_hidden" name="gform_submit" value="2">
<input type="hidden" class="gform_hidden" name="gform_unique_id" value="">
<input type="hidden" class="gform_hidden" name="state_2"
value="WyJ7XCI0XCI6W1wiZGU5YTYzOTYwZDM4MzFlY2FmYjVmMTk2MmFjNDZjMjRcIixcImMyMWMwMzZlNzU0OWMyOTEwMTNkNjI3NWQ3ZjBmMDcxXCIsXCJiNDY2MzAxNTc3ZTM4NmRlZDY5NjRmNjY2Zjc5YjgzNVwiLFwiN2Q0ODc3NWNhZmQwN2JkNjc3NDk3NjllZDQ5YzY5MzJcIl19IiwiZTEyNTMwMWUyYTQzMThlYTI0ODAxMGVkNDcxYjMwZjAiXQ==">
<input type="hidden" class="gform_hidden" name="gform_target_page_number_2" id="gform_target_page_number_2" value="0">
<input type="hidden" class="gform_hidden" name="gform_source_page_number_2" id="gform_source_page_number_2" value="1">
<input type="hidden" name="gform_field_values" value="">
</div>
</form>POST /contact?VID=76258#gf_3
<form method="post" enctype="multipart/form-data" target="gform_ajax_frame_3" id="gform_3" action="/contact?VID=76258#gf_3" novalidate="" class="recaptcha-v3-initialized">
<div class="gf_invisible ginput_recaptchav3" data-sitekey="6Lda8JkUAAAAAJPNeMb2t4-uNh8IEhcOoI1-8bcq" data-tabindex="0"><input id="input_caf731380c5ac593521ecdbabc01632a" class="gfield_recaptcha_response" type="hidden"
name="input_caf731380c5ac593521ecdbabc01632a" value=""></div>
<div class="gform_body gform-body">
<div id="gform_fields_3" class="gform_fields top_label form_sublabel_below description_below">
<fieldset id="field_3_8" class="gfield gfield--width-full gf_list_inline gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" data-js-reload="field_3_8">
<legend class="gfield_label">Primary Use<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></legend>
<div class="ginput_container ginput_container_radio">
<div class="gfield_radio" id="input_3_8">
<div class="gchoice gchoice_3_8_0">
<input class="gfield-choice-input" name="input_8" type="radio" value="Business" id="choice_3_8_0" onchange="gformToggleRadioOther( this )">
<label for="choice_3_8_0" id="label_3_8_0">Business</label>
</div>
<div class="gchoice gchoice_3_8_1">
<input class="gfield-choice-input" name="input_8" type="radio" value="Personal" id="choice_3_8_1" onchange="gformToggleRadioOther( this )">
<label for="choice_3_8_1" id="label_3_8_1">Personal</label>
</div>
</div>
</div>
</fieldset>
<div id="field_3_3" class="gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" data-js-reload="field_3_3"><label class="gfield_label" for="input_3_3">Name<span class="gfield_required"><span
class="gfield_required gfield_required_asterisk">*</span></span></label>
<div class="ginput_container ginput_container_text"><input name="input_3" id="input_3_3" type="text" value="" class="large" placeholder="Name" aria-required="true" aria-invalid="false"> </div>
</div>
<div id="field_3_13" class="gfield gfield--width-full gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" data-js-reload="field_3_13"><label class="gfield_label" for="input_3_13">Phone<span
class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label>
<div class="ginput_container ginput_container_text"><input name="input_13" id="input_3_13" type="text" value="" class="large" placeholder="Phone" aria-required="true" aria-invalid="false"> </div>
</div>
<div id="field_3_5" class="gfield gfield--width-full gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" data-js-reload="field_3_5"><label class="gfield_label" for="input_3_5">Email<span
class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label>
<div class="ginput_container ginput_container_email">
<input name="input_5" id="input_3_5" type="email" value="" class="large" placeholder="Email" aria-required="true" aria-invalid="false">
</div>
</div>
<div id="field_3_6" class="gfield gfield--width-full field_sublabel_below field_description_below gfield_visibility_visible" data-js-reload="field_3_6"><label class="gfield_label" for="input_3_6">Company</label>
<div class="ginput_container ginput_container_text"><input name="input_6" id="input_3_6" type="text" value="Company" class="large" placeholder="Company" aria-invalid="false"> </div>
</div>
<div id="field_3_7" class="gfield gfield--width-full field_sublabel_below field_description_below gfield_visibility_visible" data-js-reload="field_3_7"><label class="gfield_label" for="input_3_7">Industry</label>
<div class="ginput_container ginput_container_select"><select name="input_7" id="input_3_7" class="large gfield_select" aria-invalid="false">
<option value="Select options">Select options</option>
<option value="Healthcare">Healthcare</option>
<option value="Financial">Financial</option>
<option value="Legal">Legal</option>
<option value="IT">IT</option>
<option value="Retail">Retail</option>
<option value="Government">Government</option>
<option value="Logistics/Manufacturing">Logistics/Manufacturing</option>
<option value="Real Estate">Real Estate</option>
<option value="Other">Other</option>
</select></div>
</div>
<div id="field_3_9" class="gfield gfield--width-full gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible" data-js-reload="field_3_9"><label class="gfield_label" for="input_3_9">What Are You Looking
For?<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label>
<div class="ginput_container ginput_container_select"><select name="input_9" id="input_3_9" class="large gfield_select" aria-required="true" aria-invalid="false">
<option value="Select options">Select options</option>
<option value="New Number Signup Enquiry">New Number Signup Enquiry</option>
<option value="Adding More Numbers">Adding More Numbers</option>
<option value="Upgrading Your Package">Upgrading Your Package</option>
<option value="Porting/Transferring Your Number">Porting/Transferring Your Number</option>
</select></div>
</div>
<div id="field_3_10" class="gfield gfield--width-full field_sublabel_below field_description_below gfield_visibility_visible" data-js-reload="field_3_10"><label class="gfield_label" for="input_3_10">Additional Information</label>
<div class="ginput_container ginput_container_textarea"><textarea name="input_10" id="input_3_10" class="textarea large" placeholder="Additional Information" aria-invalid="false" rows="10" cols="50"></textarea></div>
</div>
<div id="field_3_11" class="gfield gfield--width-full field_sublabel_below field_description_below gfield_visibility_hidden" data-js-reload="field_3_11">
<div class="admin-hidden-markup"><i class="gform-icon gform-icon--hidden"></i><span>Hidden</span></div><label class="gfield_label" for="input_3_11">Lead Source</label>
<div class="ginput_container ginput_container_text"><input name="input_11" id="input_3_11" type="text" value="Customer Inquiry Form" class="large" aria-invalid="false"> </div>
</div>
<div id="field_3_12" class="gfield gfield--width-full field_sublabel_below field_description_below gfield_visibility_hidden" data-js-reload="field_3_12">
<div class="admin-hidden-markup"><i class="gform-icon gform-icon--hidden"></i><span>Hidden</span></div><label class="gfield_label" for="input_3_12">Lead Record Type</label>
<div class="ginput_container ginput_container_text"><input name="input_12" id="input_3_12" type="text" value="012600000009Wxy" class="large" aria-invalid="false"> </div>
</div>
</div>
</div>
<div class="gform_footer top_label"> <input type="submit" id="gform_submit_button_3" class="gform_button button" value="Submit"
onclick="if(window["gf_submitting_3"]){return false;} if( !jQuery("#gform_3")[0].checkValidity || jQuery("#gform_3")[0].checkValidity()){window["gf_submitting_3"]=true;} "
onkeypress="if( event.keyCode == 13 ){ if(window["gf_submitting_3"]){return false;} if( !jQuery("#gform_3")[0].checkValidity || jQuery("#gform_3")[0].checkValidity()){window["gf_submitting_3"]=true;} jQuery("#gform_3").trigger("submit",[true]); }">
<input type="hidden" name="gform_ajax" value="form_id=3&title=&description=&tabindex=0">
<input type="hidden" class="gform_hidden" name="is_submit_3" value="1">
<input type="hidden" class="gform_hidden" name="gform_submit" value="3">
<input type="hidden" class="gform_hidden" name="gform_unique_id" value="">
<input type="hidden" class="gform_hidden" name="state_3" value="WyJ7XCI4XCI6W1wiMzYwODNlMmZhZjk3YTMwOGUwZmRmMmUzM2NhZjU5OTRcIixcIjg3MTliNzAxNTBlZWY1ZDI5ZjAzMWFiZmM3ZjU0MjA2XCJdfSIsIjZkYzZkNjc4YzJhYTU4NzE5ZGE1MmE5MTRjMTQ2NDI0Il0=">
<input type="hidden" class="gform_hidden" name="gform_target_page_number_3" id="gform_target_page_number_3" value="0">
<input type="hidden" class="gform_hidden" name="gform_source_page_number_3" id="gform_source_page_number_3" value="1">
<input type="hidden" name="gform_field_values" value="">
</div>
</form>GET https://www.efax.com/
<form id="footer-searchform" role="search" method="get" action="https://www.efax.com/">
<input class="search" id="s" name="s" placeholder="Search" type="text" value="">
<span class="fa fa-search" id="btn-head-search"></span>
</form>Text Content
___ Introducing jSign! Try eFax & jSign together and SAVE Learn More * 800 878-7151 * Contact Us * Log In Menu * Pricing * Features * How it Works * Enterprise Solutions * Partners * Contact Us * Log In * Sign Up WE'RE ALWAYS HERE TO HELP. SUPPORT Get an instant reply to your Support questions with the contact form below. SALES Please use the contact form below. You can also call us at (800) 878-7151 or chat with us. CONTACT US Support Sales Support "*" indicates required fields Name* eFax Number* Email* My Question Is About* Billing Technical Cancellation Other What Can We Help You With?* Select OptionCan I receive invoices to more than one email account?How can I change the email address where my invoices are sent?How can I reactivate my number/account?How can I update my personal details?How can I update my card details?How do I log into my online account?What are the usage fees displayed on my invoice?What is the cost for sending/receiving one page with eFax?What other packages does eFax have and how much do they cost?Where can I access my invoices?Why is my account suspended/closed?Account Management: Can I add other email addresses in my account to send and receive faxes?Account Management: How many email addresses I can have registered to send and receive?General query: How can I check my faxes online?General query: What it is fax number displayed when I send a fax?Online Account: Missing Invoices from your Invoice Folder / Invoice Folder is missing from my accountPorting Query: How do I port in my existing number?Receive Issue: I received a message that the fax number I am trying to reach is restricted or blocked. How can I change this?Receive Issue: I think my fax number is not working – there is no fax toneReceive Issue: My fax is cut in half, missing pages and/or distortedReceive Issue: Why am I not receiving email notifications of faxes sent to me?Send Issue Can I make or customize my own cover page?Send Issue: Do I have to include a cover page when I fax?Send Issue: My email address is not registered to send faxesSend Issue: My fax was not transmitted, I got an error notificationSend Issue: When sending a fax by email, I get an SPF error message. How can I fix this?Can I keep my account for a cheaper plan?Can I keep my fax number and move to a Pay as you Go service?Can I suspend my account for a period of time?Do I have a contract with your service?Do you require a notice period for cancellation requests?I cancelled my account, why am I still being charged?If I cancel my account, can I reactivate my number, after a few months?Please Cancel My Account.When can I cancel my account? I just paid my monthly fee.You charged me after I cancelled my account, I would like a refundFraud – I think somebody used my card fraudulently and opened an eFax Account.GDPR – How Is My Personal Data Stored?GDPR – How Do I Remove My Data completely after closing the account?Features: Electronic Signature: How can I sign my fax online?Features: Which are the features available for eFax? Hidden Case Record Type Hidden Case Origin Sales "*" indicates required fields Primary Use* Business Personal Name* Phone* Email* Company Industry Select optionsHealthcareFinancialLegalITRetailGovernmentLogistics/ManufacturingReal EstateOther What Are You Looking For?* Select optionsNew Number Signup EnquiryAdding More NumbersUpgrading Your PackagePorting/Transferring Your Number Additional Information Hidden Lead Source Hidden Lead Record Type LOOKING TO CANCEL YOUR SERVICE? Click here WE'RE ALWAYS HERE TO HELP. J2 GLOBAL®, INC HEADQUARTERS 700 S. 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