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Text Content

 * Home
 * What We Do
 * How It Works
 * FAQs
 * Contact Us


TICKETPAY AND GET ON WITH YOUR DAY!


SAVE TIME AND MONEY


PAY OR DISPUTE YOUR NEXT PARKING TICKET FROM YOUR SMARTPHONE

DOWNLOAD THE FREE APP AND AVOID FINES, TOWS AND LONG LINEUPS





STOP WASTING TIME WITH PARKING TICKETS.



Now you can quickly pay or dispute Toronto Parking Tickets
using your smartphone, iPad or tablet.

 

TicketPay will submit your payment, or your request to dispute.
We DO NOT represent you in court.
When disputing a parking ticket, your court date is issued by the Parking
Authority and will arrive at your address.


ADDITIONAL FINES

Refusing or forgetting to resolve your outstanding tickets can result in
additional fines and costly vehicle tows.


LICENSE RENEWALS

Outstanding tickets must be resolved to renew your mandatory plate sticker and
driving without an updated sticker can lead to a suspended drivers license.

Most parking infractions occur between 12pm to 1pm

Each year, 37,500 parking tickets are issued in the Toronto Financial District
alone


DON'T PAY MORE.


DON'T RISK YOUR LICENSE.


DON'T SPEND HOURS AWAY FROM WORK, SCHOOL, AND LOVED ONES DUE TO PARKING TICKETS.

Get TicketPay and Get On With Your Day!



GETTING STARTED WITH TICKETPAY





OK...TELL ME MORE

Does TicketPay dispute my ticket in Court?

No. Disputing a Parking Ticket is a 3 step process.

 1. Visiting the Parking Authority to submit your request to dispute the ticket
    to a Justice of the Peace.
 2. Receiving a Court Date in the mail by the Parking Authority.
 3. Fighting your Ticket in Court.

TicketPay handles the first step for you. The second step is delivered by Canada
Post. The third step is up to you. There are services that will fight your
ticket in court but not us.

How do I know my payment information is safe?

TicketPay's Merchant Account Provider is Stripe. They are PCI-compliant and they
use the same encryption as the big banks around the world.

They meet all industry standards for security and encrypt their hardware to
protect your payment data.

How can I trust that my parking ticket will be taken care of?

First, be sure that the information being submitted is correct. That means the
Fine amount, Plate Number and Ticket Number match what's on your parking ticket.
Once a payment or fight is correctly submitted, you will receive an emailed
receipt.
When you receive that receipt, your payment or dispute is being processed.
TicketPay guarantees that all correct submissions will be paid and/or disputed
before any penalties or additional fines are applied.

Does this app only work for Toronto Parking Tickets?

For now. We’re working on ways to help those in Montreal, Ottawa, Vancouver,
Calgary and any other city with ticket issues.

Why use the app instead of other methods?

The two best reasons are: Time and Money.

The city is growing in population. More people and more vehicles means less
parking spaces and more tickets. More tickets mean longer line ups at the
Parking Authority.

Visiting the Parking Authority means taking time away from work which may cost
you money. If you are in school, it means missing classes that you are paying to
attend.

Even if you have nowhere to be, dealing with parking tickets isn't the best way
to spend a day.

Choosing a mobile device to submit payments and disputes also helps you avoid
forgetting about your ticket which can result in costly fines, penalties and
possibly your license.

How do I get the TicketPay app?

The App is available for FREE download on the App Store and Google Play.

Is your service available on iPads or Tablets?

Yes it is!

What's the charge for this convenience?

The processing fee for paying a ticket is: $3.00 CAD. To fight your ticket
instead, the fee is: $5.00 CAD.

The fee to download the app is: $0.00 CAD.

Do you take payments for other infractions?

Nope. We stick to Parking Tickets. It's what we know best.

You can submit payments for the 8 different Parking Tags which includes:

 * Parking and not paying or parking after your meter expired
 * Parking in a spot that obstructs a laneway or a driveway
 * Parking in an designated car-share area
 * Parking on a Boulevard while unauthorized
 * Parking within 3 meters of a hydrant
 * Parking or stopping in a bicycle lane
 * Parking in a fire route
 * Parking in a handicap space without a valid permit

Unfortunately, we can't help you for Speeding or Running Stop Signs and Red
Lights. Yet!

Can I use one app for multiple vehicles?

You can! Just make sure to select the right plate numbers when entering your
ticket information.

Can I submit yesterday's ticket today?

You can! You have 15 days to submit a ticket before being subject to additional
fines.

TicketPay does not accept payments for past due parking tickets.

I got a ticket at a private parking lot, can I pay or fight it with the app?

For now, only City-issued Parking tickets are accepted but we're looking into
it.

What payment methods can I use?

At the moment, we only work with credit cards like Visa, MasterCard, and
American Express but even as you read this, our team is working hard to make
other methods of payment, like Debit and e-Transfers, available as well.


QUESTIONS?

info@ticketpay.ca

Name Please enter your name.
Email Please enter a valid email.
Phone Please enter a valid phone number.
Your Message Please enter a message.
SEND
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Thanks for reaching out! We will be in contact with you soon.


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