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STONEEAGLE
PRIVACY POLICY

Published: December 27, 2019


SECTION I – GENERAL PRIVACY POLICY
 

Thank you for visiting the StoneEagle F&I website. Please note that this General
Privacy Policy describes our overall privacy practices for the website. Section
II is our privacy policy for nonpublic personal information used in the
provision of our services.



Please note that in the event we amend the Privacy Policy, posting the amended
version will serve as notice to you of that change and the policy will note its
effective date.



Some information collected is non-identifying. For example, although our website
servers collect information about a user’s internet protocol address, our server
is not able to automatically associate that information with a particular user.
We may collect non-identifying information associated with that address, such as
the time and date of a visit, the originating domain name, the browser type, and
the particular pages or products viewed on the website.



The website may utilize a “cookie.” A “cookie” is a small text file that a
website can place on your computer’s hard drive or on your mobile device’s
memory in order to collect information about your activities on our website.
Most browsers automatically accept cookies, but you have the option to change
your browser to decline them. We use cookies on certain areas of our website,
but these cookies are not used to identify anonymous website visitors. Our
cookies enable you to proceed smoothly through our website and enable us to know
whether you’ve used our website before to eliminate some steps that are directed
to new visitors. Similarly, a cookie may be placed by our third-party
advertising companies. These companies may use aggregated statistics about your
use of our website and third party websites in order to determine your age and
gender, which may be used to provide you with advertisements about goods and
services that you may be interested in. The information they collect does not
include your personal information.



Image tags work in conjunction with cookies. An image tag, also referred to as a
clear GIF or web beacon, is a small image file that may be located on select
areas of our website.



At this time, we have contracted with Google to collect information about how
users navigate our website.



With respect to unrelated, third party web sites, such as third party online
retailers, advertisers, or unrelated sites that we may happen to link to, or web
sites that link to our website, those third parties may collect personal
information directly from you. The information policies and practices of these
unrelated parties are not covered by this privacy policy. We do not control the
privacy policies of third parties even if we may provide hyperlinks or other
access to their web sites. We are not responsible or liable for their
independent policies and practices. Please review their privacy policies and
practices. It is your responsibility to review them and decide if you are
satisfied with their protections.



We receive certain personally identifying information that is delivered to us by
the dealership management systems, menu presentation systems and/or
administration systems.



We take commercially reasonable steps to protect the information we collect
online. However, as effective as these measures are, no security system is
impenetrable. We do not provide an absolute guarantee of the security of our
information databases, nor do we guarantee that the information you may choose
to supply will not be intercepted while you transmit it from your computer, over
the internet, or along other third party networks, and to our systems. However,
with respect to security: when we intend to transfer and receive certain types
of sensitive information, such as financial information, we redirect visitors to
a secure server using, for example, Transport Layer Security or Secure Sockets
Layer security.



We work with analytics companies to help us understand how our websites are
being used, by how many users, for how long, and how frequently. Using
analytics, we receive counts of the screens and features of our website that are
used, the countries from which they are used, device language settings,
demographics and interests information, including the types of devices,
operating systems, browsers, addresses and wireless connections our users are
using.


 


CALIFORNIA USERS: YOUR CALIFORNIA PRIVACY POLICY
 

For residents of California Only. The California Consumer Privacy Act requires
certain businesses to disclose policies relating to the collection, storage,
receipt of, and/or sharing of certain categories of customers' personal
information with third-parties. These businesses are required to accept such
requests from customers but are only required to honor two requests per calendar
year. Businesses have forty-five (45) days to respond to each inquiry. Each
inquiring customer will receive a detailed list of the information collected,
received and/or stored, as well as an explanation of the categories of customer
information shared and the names and addresses of the third-party businesses, if
applicable.



*If you are a current StoneEagle F&I customer in California and you want to
submit a request to us regarding your California rights, including requests to
(i) access your personal information, (ii) have your personal information
erased, or (iii) exercise any of the rights listed herein below, please email us
at legal@se-fi.com.



*You may also call us at 855-937-8729




SECTION II–PRIVACY NOTICE FOR PERSONAL INFORMATION

Facts: WHAT DOES STONEEAGLE F&I DO WITH YOUR PERSONAL INFORMATION?




WHY




StoneEagle F&I operates as a software service provider to automobile
dealerships, third-party administrators of vehicle services contracts and
aftermarket and ancillary products, general agents and OEMs.  Our primary
software platforms are our retail reporting for sales, finance and insurance and
fixed operations, and Menu presentation software tools along with our
administration systems that manage the complete life cycle of vehicle service
contracts, aftermarket and ancillary products.  As a service provider, the
information we collect is used by the parties noted above in managing dealer
performance, presenting products to purchasers, and delivering contract data to
the third-party administrators of the vehicle service contracts, aftermarket and
ancillary products.




WHAT




The types of personal information we collect depend on the product or service
you have with us. This information can include:



 * Name

 * Address

 * Email Address

 * VIN

 * Phone Number

 * Birthday

 * Age

 * Gender

 * Loan Number

 * Customer Account Number with Lender
    


WHO WE ARE




Who is providing this notice?
This notice is being provided on behalf of StoneEagle F&I




WHAT WE DO




How does StoneEagle F&I protect my personal  information?
To protect your personal information from unauthorized access and use, we use
security measures that comply with federal law. These measures include computer
safeguards and secured files and buildings.


How does StoneEagle F&I receive your personal information?
We receive your personal information from the Dealership Management System or
from manual entry into one of our software platforms based on your transaction
or exchange of information with a dealership when you purchase a vehicle or have
your vehicle serviced, including but not limited to when you:



 * Apply for financing

 * Complete a cash deal

 * Purchase a car

 * Utilize a dealership service department for repairs or services

 *  Apply for a lease

 * Give us your contact information

 * Your Employee Number or Name are in the dealership management system for our
   performance management services

 * Choose products during a Menu presentation or when a dealer employee enters
   your information into our portal which delivers the information to your
   respective product administration company
    


THE RIGHTS OF CALIFORNIA CONSUMERS UNDER THE CCPA ARE DETAILED BELOW:





CALIFORNIA CONSUMER RIGHTS




Right to Know/Access


Upon the direct request of a California consumer, up to two times per year,
StoneEagle F&I will provide a description of and access to the pieces of
personal information that our company has collected about you in the previous
twelve (12) months. 



Right to Be Forgotten


Upon the direct request of a California consumer, StoneEagle F&I will work
diligently to determine which software platform contains your information, and
then directly or via instructions to our dealer or administrator partners
delete, obfuscate and/or remove data about said individual.  Third-party
administrators use the collected information to administer cancellations, claims
and additional items on each customer contract, and deletion may have to be
completed via obfuscation as per the applicable statutes. 



Right to Opt Out


StoneEagle F&I does not sell customer information, and as such, is not subject
to the Opt Out requirements.  Should this change, StoneEagle F&I will update its
Privacy Policy and the Opt Out requirements section.



Right to Be Free from Discrimination


StoneEagle F&I does not discriminate against a consumer because the consumer
exercised any of the consumer’s rights under the CCPA, including, but not
limited to, by:



 * Denying goods or services to the consumer.

 * Charging different prices or rates for goods or services, including through
   the use of discounts or other benefits or imposing penalties.

 * Providing a different level or quality of goods or services to the consumer.

 * Suggesting that the consumer will receive a different price or rate for goods
   or services or a different level or quality of goods or services




Contact

Corporate Office - Dallas:

3400 N. Central Expy, Suite #110
Richardson, Texas 75080

(855) 937-8729

sales@se-fi.com

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