layanan-bantuan-customer.officio.asia Open in urlscan Pro
2606:4700:3033::ac43:cfb2  Public Scan

Submitted URL: https://layanan-bantuan-customer.officio.asia/
Effective URL: https://layanan-bantuan-customer.officio.asia/cgi-sys/defaultwebpage.cgi
Submission: On October 07 via automatic, source openphish — Scanned from DE

Summary

This website contacted 2 IPs in 1 countries across 1 domains to perform 12 HTTP transactions. The main IP is 2606:4700:3033::ac43:cfb2, located in United States and belongs to CLOUDFLARENET, US. The main domain is layanan-bantuan-customer.officio.asia.
TLS certificate: Issued by WE1 on September 19th 2024. Valid for: 3 months.
This is the only time layanan-bantuan-customer.officio.asia was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
11 2606:4700:303... 13335 (CLOUDFLAR...)
12 2
Apex Domain
Subdomains
Transfer
11 officio.asia
layanan-bantuan-customer.officio.asia
32 KB
12 1
Domain Requested by
11 layanan-bantuan-customer.officio.asia layanan-bantuan-customer.officio.asia
12 1

This site contains links to these domains. Also see Links.

Domain
go.cpanel.net
cpanel.net
Subject Issuer Validity Valid
officio.asia
WE1
2024-09-19 -
2024-12-18
3 months crt.sh

This page contains 1 frames:

Primary Page: https://layanan-bantuan-customer.officio.asia/cgi-sys/defaultwebpage.cgi
Frame ID: 67DF940B0508EA4FAEBB394824E48196
Requests: 12 HTTP requests in this frame

Screenshot

Page Title

Default Web Site Page

Page URL History Show full URLs

  1. https://layanan-bantuan-customer.officio.asia/ Page URL
  2. https://layanan-bantuan-customer.officio.asia/cgi-sys/defaultwebpage.cgi Page URL

Page Statistics

12
Requests

92 %
HTTPS

100 %
IPv6

1
Domains

1
Subdomains

2
IPs

1
Countries

32 kB
Transfer

42 kB
Size

0
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://layanan-bantuan-customer.officio.asia/ Page URL
  2. https://layanan-bantuan-customer.officio.asia/cgi-sys/defaultwebpage.cgi Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

12 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
/
layanan-bantuan-customer.officio.asia/
163 B
669 B
Document
General
Full URL
https://layanan-bantuan-customer.officio.asia/
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3033::ac43:cfb2 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36

Response headers

cache-control
no-cache, no-store, must-revalidate
cf-cache-status
DYNAMIC
cf-ray
8cee7c4769583a79-FRA
content-encoding
br
content-type
text/html
date
Mon, 07 Oct 2024 14:12:20 GMT
expires
0
last-modified
Mon, 08 May 2023 00:00:00 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
pragma
no-cache
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=a%2BVw9yFmEzkAlW2WkO4mqD6455PtfwtgG%2BCQVrfkJ%2BroXuDPH8lnWLNflq2RAAw%2Fy6e3ZeGv4M9N4x4RItIPJFXyPr6k0eSSvNRebum1uiTP4aNeFl3IKlSAD2%2Fsz450XizTm0nmLbpkRD4%2Fi%2Fb3iU6IjitF6HbAexBwphFS9UR3tduA"}],"group":"cf-nel","max_age":604800}
server
cloudflare
speculation-rules
"/cdn-cgi/speculation"
speculation
layanan-bantuan-customer.officio.asia/cdn-cgi/
128 B
587 B
Other
General
Full URL
https://layanan-bantuan-customer.officio.asia/cdn-cgi/speculation
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3033::ac43:cfb2 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Origin
https://layanan-bantuan-customer.officio.asia
Referer
https://layanan-bantuan-customer.officio.asia/

Response headers

nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=UXXdZnEhK3pUlQBvtPSD0SjkzGiUJLLOrE4X46QawSzCDGSXgWjRlBCLs6ls4vdiR95h9pljwQZUEQXriVgbma3NLKtU6HKbw9RddkxNNXnPN5YnAbbesmy5KFVVPftmdMSlla5%2FhMu5jBMSXDMNG7oMJNZmXep7FK1IDY3Q7yj6vTW9"}],"group":"cf-nel","max_age":604800}
cf-ray
8cee7c4a6d8c3a79-FRA
access-control-allow-origin
https://layanan-bantuan-customer.officio.asia
content-length
128
date
Mon, 07 Oct 2024 14:12:20 GMT
content-type
application/speculationrules+json
vary
Origin, Accept-Encoding
server
cloudflare
Primary Request defaultwebpage.cgi
layanan-bantuan-customer.officio.asia/cgi-sys/
7 KB
2 KB
Document
General
Full URL
https://layanan-bantuan-customer.officio.asia/cgi-sys/defaultwebpage.cgi
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3033::ac43:cfb2 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
edfae72fd42f66b10c3be3983798e5a7c6ec09e53452b963b4535ce019c717ad

Request headers

Referer
https://layanan-bantuan-customer.officio.asia/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36

Response headers

cf-cache-status
DYNAMIC
cf-ray
8cee7c4bff993a79-FRA
content-encoding
br
content-type
text/html
date
Mon, 07 Oct 2024 14:12:21 GMT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=PWZ802Lz5Wx2KgkDX7QhccKsIreddrgI%2BhagUbWw5yJXB78%2BwmHWW5ZTtT%2BswrygO%2BftKT7%2F5k8Vc53gxRN6zrg2Ju1Ifg4EdtN26MMN78mCCn6CDufee6BIUb8hjnc3sSAmjS9BHRdFxHj%2BMRukB6xhIrQQKx0DFhkHPGTciIlcDG%2B6"}],"group":"cf-nel","max_age":604800}
server
cloudflare
speculation-rules
"/cdn-cgi/speculation"
favicon.ico
layanan-bantuan-customer.officio.asia/
0
0

speculation
layanan-bantuan-customer.officio.asia/cdn-cgi/
128 B
591 B
Other
General
Full URL
https://layanan-bantuan-customer.officio.asia/cdn-cgi/speculation
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3033::ac43:cfb2 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
11a2142988720cd49ff000e5d488493947b3d34821301c5a706b3495b8381f7d

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Origin
https://layanan-bantuan-customer.officio.asia
Referer
https://layanan-bantuan-customer.officio.asia/cgi-sys/defaultwebpage.cgi

Response headers

nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=UMvyyJPOyQnReZOmTwSXWY6FjbYrvFnEx085V%2Bskt%2FRnyXsX5agOCtYS7fA8%2FqUqZBLihGNQPobcidYdy9peoBRThr%2FnFjPMC8FJvibQgV5Bww5rD1E56JNbBNVpjvGtoLgqrFbqVvyvcAixA2iT0Yhvnqq%2FsdTCIxY444aiaqwvTS81"}],"group":"cf-nel","max_age":604800}
cf-ray
8cee7c5369433a79-FRA
access-control-allow-origin
https://layanan-bantuan-customer.officio.asia
content-length
128
date
Mon, 07 Oct 2024 14:12:21 GMT
content-type
application/speculationrules+json
vary
Origin, Accept-Encoding
server
cloudflare
IP_changed.png
layanan-bantuan-customer.officio.asia/img-sys/
3 KB
3 KB
Image
General
Full URL
https://layanan-bantuan-customer.officio.asia/img-sys/IP_changed.png
Requested by
Host: layanan-bantuan-customer.officio.asia
URL: https://layanan-bantuan-customer.officio.asia/cgi-sys/defaultwebpage.cgi
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3033::ac43:cfb2 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
b19da51b5e9c9b29cd8523d85d92e99e4812c891c394929c9bf67557f560672c

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://layanan-bantuan-customer.officio.asia/cgi-sys/defaultwebpage.cgi

Response headers

cache-control
max-age=14400
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
cf-cache-status
HIT
age
1024
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=ISAv6kzpft1x4QGu3sNEJ3tQhoc0g04PVjlezP%2BpeJJqQ1oRzf76Vuo72oASnFIR6l7KwSSYrvEyfUwxnHGB7yH2zHsSm1hV65oCXIdWM6Weighi3Y4ll9Phkq5ggkOZXtWDk7NJNHwQ%2B%2FC%2FrzI%2Bqm2fwSH60UhkaWFFK20hZBaahFSc"}],"group":"cf-nel","max_age":604800}
cf-ray
8cee7c5389683a79-FRA
accept-ranges
bytes
content-length
2939
date
Mon, 07 Oct 2024 14:12:21 GMT
content-type
image/png
last-modified
Wed, 14 Aug 2024 18:46:44 GMT
vary
Accept-Encoding
server
cloudflare
server_misconfigured.png
layanan-bantuan-customer.officio.asia/img-sys/
3 KB
4 KB
Image
General
Full URL
https://layanan-bantuan-customer.officio.asia/img-sys/server_misconfigured.png
Requested by
Host: layanan-bantuan-customer.officio.asia
URL: https://layanan-bantuan-customer.officio.asia/cgi-sys/defaultwebpage.cgi
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3033::ac43:cfb2 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
944120fb6962c7484d769d645e6d830850eead9394f6a84090aed489cfc0c41f

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://layanan-bantuan-customer.officio.asia/cgi-sys/defaultwebpage.cgi

Response headers

cache-control
max-age=14400
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
cf-cache-status
HIT
age
1024
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=Dl%2FbWZfB%2FnN7AmfYBdtZBM8V%2Fp4j4nSiuX6aSY%2B2I5frZOoysT8goCx%2FbJu0wPKVezp9Kt3w9CmFmIqCgtd%2FVkX5NZyZSw32AkScSuNsBd9tvebWe5FDId7HH3tO0S9bSDH95SnYFMhKvpgwiMraM%2Bb5dORKj95AQ1gw%2B2KZuiBsH6of"}],"group":"cf-nel","max_age":604800}
cf-ray
8cee7c53896a3a79-FRA
accept-ranges
bytes
content-length
3164
date
Mon, 07 Oct 2024 14:12:21 GMT
content-type
image/png
last-modified
Wed, 14 Aug 2024 18:46:44 GMT
vary
Accept-Encoding
server
cloudflare
server_moved.png
layanan-bantuan-customer.officio.asia/img-sys/
3 KB
4 KB
Image
General
Full URL
https://layanan-bantuan-customer.officio.asia/img-sys/server_moved.png
Requested by
Host: layanan-bantuan-customer.officio.asia
URL: https://layanan-bantuan-customer.officio.asia/cgi-sys/defaultwebpage.cgi
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3033::ac43:cfb2 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
3a22057583d3e17bc94990d92a3425d5510dc5bdb60fe40fafeb405a38f8ed28

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://layanan-bantuan-customer.officio.asia/cgi-sys/defaultwebpage.cgi

Response headers

cache-control
max-age=14400
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
cf-cache-status
HIT
age
1024
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=QEyekaIofnSNlK1qW4VNhyuYhkJrN4GEsYU6Kh4EKptEG9Ex9qQIiTMloZdTJUdJ%2FIDHdat5JkFcXp0WRSnzemnKj1ZFJgfcY2yn1CQtYZDU061glLP959jW2T9NkVJStO9%2FM9Aljjw9goKmJsoaj3ZgTz1uQngDuxGilsGIwDrmGwlI"}],"group":"cf-nel","max_age":604800}
cf-ray
8cee7c53896d3a79-FRA
accept-ranges
bytes
content-length
3327
date
Mon, 07 Oct 2024 14:12:21 GMT
content-type
image/png
last-modified
Wed, 14 Aug 2024 18:46:44 GMT
vary
Accept-Encoding
server
cloudflare
powered_by_cpanel.svg
layanan-bantuan-customer.officio.asia/img-sys/
5 KB
3 KB
Image
General
Full URL
https://layanan-bantuan-customer.officio.asia/img-sys/powered_by_cpanel.svg
Requested by
Host: layanan-bantuan-customer.officio.asia
URL: https://layanan-bantuan-customer.officio.asia/cgi-sys/defaultwebpage.cgi
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3033::ac43:cfb2 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
179a9aa9fff4c52850d9ce34a4c435404ddfd4fefa8aab9a6eb4f47b83f922d9

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://layanan-bantuan-customer.officio.asia/cgi-sys/defaultwebpage.cgi

Response headers

cache-control
max-age=14400
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
content-encoding
br
cf-cache-status
HIT
age
1023
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=6MlmmhrXwnl%2BXnMiwbUtZvktFu9mm9VtAATkYagZ8eGUWBj878UYeZOJYOoW1nOIk9te3DufsCjSqhAOPJl5w0cvTLwOLhzfozHkkHg%2BbrLob3yr5CyN5uIwVpcAlnyPNxKF9dvk2dUmft1%2FE7H5%2BhTtFO2ECzgZIFevUNzWMbm31Ty%2B"}],"group":"cf-nel","max_age":604800}
cf-ray
8cee7c5389703a79-FRA
date
Mon, 07 Oct 2024 14:12:21 GMT
content-type
image/svg+xml
last-modified
Wed, 14 Aug 2024 18:46:44 GMT
vary
Accept-Encoding
server
cloudflare
email-decode.min.js
layanan-bantuan-customer.officio.asia/cdn-cgi/scripts/5c5dd728/cloudflare-static/
1 KB
1 KB
Script
General
Full URL
https://layanan-bantuan-customer.officio.asia/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js
Requested by
Host: layanan-bantuan-customer.officio.asia
URL: https://layanan-bantuan-customer.officio.asia/cgi-sys/defaultwebpage.cgi
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3033::ac43:cfb2 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
2595496fe48df6fcf9b1bc57c29a744c121eb4dd11566466bc13d2e52e6bbcc8
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options DENY

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://layanan-bantuan-customer.officio.asia/cgi-sys/defaultwebpage.cgi

Response headers

x-frame-options
DENY
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
cache-control
max-age=172800, public
content-encoding
gzip
etag
W/"66fc0c28-4d7"
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=dxQcSa6WLIrCHOL9RJ9HiYEOIMUSV1nDann7zxtG%2BmNr7Oo2eN30dtFJJncC2CqG7h0tM4672G%2Blss0LKvX0gF7lse012MrrwtoEXMM8cizXiaRdKxLOT%2BM2%2Fgi%2Fs1pYB6amQRw4aU3JX7WUlgbO5nDmpAqBAKxhAydGenbFy9eXvd8J"}],"group":"cf-nel","max_age":604800}
x-content-type-options
nosniff
cf-ray
8cee7c5389733a79-FRA
expires
Wed, 09 Oct 2024 14:12:21 GMT
date
Mon, 07 Oct 2024 14:12:21 GMT
content-type
application/javascript
last-modified
Tue, 01 Oct 2024 14:50:16 GMT
server
cloudflare
vary
Accept-Encoding
error-bg-left.png
layanan-bantuan-customer.officio.asia/img-sys/
8 KB
8 KB
Image
General
Full URL
https://layanan-bantuan-customer.officio.asia/img-sys/error-bg-left.png
Requested by
Host: layanan-bantuan-customer.officio.asia
URL: https://layanan-bantuan-customer.officio.asia/cgi-sys/defaultwebpage.cgi
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3033::ac43:cfb2 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
862885b79bef22ad5716b2dbfa714d52f628a439f2921bb9520a4630bbea5d4e

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://layanan-bantuan-customer.officio.asia/cgi-sys/defaultwebpage.cgi

Response headers

cache-control
max-age=14400
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
cf-cache-status
HIT
age
1024
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=Ra3J4oov%2FGBRXgN11unOr%2BrQyJsj536CkiqnoAMLZQRHitQztykQ%2FrGRC0QUE0mJo0rae%2B2kP3kltJr2ePShDTNwTbK1gFvzyNxN7mdHU7C0ti%2FE6tEQ0XqOjuj7Uv8q8a7nfZfjfHcs8ehViLjOhwSRIyowl2Go6w2RvEenUPl0vyfi"}],"group":"cf-nel","max_age":604800}
cf-ray
8cee7c53a9cd3a79-FRA
accept-ranges
bytes
content-length
8072
date
Mon, 07 Oct 2024 14:12:21 GMT
content-type
image/png
last-modified
Wed, 14 Aug 2024 18:46:44 GMT
vary
Accept-Encoding
server
cloudflare
favicon.ico
layanan-bantuan-customer.officio.asia/
10 KB
5 KB
Other
General
Full URL
https://layanan-bantuan-customer.officio.asia/favicon.ico
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700:3033::ac43:cfb2 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e3b69a2996161278ebf46b61fa3e1a2bb1d80b28f476976cf1a3f0974ea60085

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36
Referer
https://layanan-bantuan-customer.officio.asia/cgi-sys/defaultwebpage.cgi

Response headers

cache-control
no-cache, no-store, must-revalidate
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
content-encoding
br
cf-cache-status
BYPASS
pragma
no-cache
speculation-rules
"/cdn-cgi/speculation"
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=G8gw19PM7PPqMQ068wUsgmjmvTDriVfq4s2cqdcy%2FQERjCsu1CP73A4scNwkxvtaHOvJRKK1yrkf4CXNmMMXnTttxC8e%2F%2Bh%2FHSc5lQy%2Bc5HtSynCxHQHBzhUx5OFENXVeLNZc6ZcUEvE6TBWLU83MW%2F8sBayyG1yZwv6wucBYRcuO2MI"}],"group":"cf-nel","max_age":604800}
cf-ray
8cee7c542a813a79-FRA
expires
0
date
Mon, 07 Oct 2024 14:12:23 GMT
content-type
text/html
vary
Accept-Encoding
server
cloudflare

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
layanan-bantuan-customer.officio.asia
URL
https://layanan-bantuan-customer.officio.asia/favicon.ico

Verdicts & Comments Add Verdict or Comment

0 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

0 Cookies

1 Console Messages

Source Level URL
Text
network error URL: https://layanan-bantuan-customer.officio.asia/favicon.ico
Message:
Failed to load resource: the server responded with a status of 404 ()