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OK * Skip to main content * Skip to navigation * hot-topicsMORE * TOP 50: Brokers 2024 * TOP 50: Insurers 2024 * IT AWARDS 2024: Winners * Video * Photo Gallery * REGISTER: IT Awards 2025 Insert Logo text Core Test Mast navigation * Free Trial * Register * Subscribe * Sign In Search our site Search our site Search Menu Close menu * Home * News * Back to parent navigation item * News * People Moves * M&A * TechTalk * Cyber * Financial * London Market * Motor * Commercial Lines * Personal Lines * Analysis * Back to parent navigation item * Analysis * Story of the Day * The Kelly Ogley Column * The Stuart Reid Column * Briefing * Interviews * TechTalk * Expert Views * Edition * Brokers * Back to parent navigation item * Brokers * Top 50 * Broker News * Broker Analysis * Broker Interviews * SME Brokers * Featured Brokers * Research Reports * Insurers * Back to parent navigation item * Insurers * Top 50 * Insurer News * Insurer Analysis * Insurer Interviews * Featured Insurers * Research Reports * Ratings * Research * Back to parent navigation item * Research * Five Star 2024/25 MGA Ratings * Top 50 Brokers * Top 50 Insurers * eTrading * Commercial Lines * Personal Lines * MGA Market * Digital Transformation * Fraud Charter * Topics * Back to parent navigation item * Topics * Artificial Intelligence * Brexit * Broker Software Platforms * Business Interruption * Claims * Claims Technology * Covid-19 * Cyber * Diversity and Inclusion * ESG * eTrading * Financial * Financial Ratings * Fraud Charter * High Net Worth * Household * Insurance Ombudsman * Insurtech * Internet of Things * London Market * M&A * Marine * Market * Motor * People Moves * Professional Indemnity * Property * Regulation * Results * Risk Management * Russia-Ukraine Conflict * Schemes * Software Platforms * Solvency * Telematics * Travel * Unrated Insurers * Events * Expert Views * Edition * Home * In Focus: New public-private partnership opens door to new counter fraud capabilities * Why Ageas, Aviva and QBE were named insurers of the year at 2024’s Insurance Times Awards * Insurance Times Awards 2024 – Best of social media * Briefing: Will the DLG board stay loyal to Winslow as Aviva goes on ‘charm offensive’? * News * * People Moves * M&A * TechTalk * Cyber * Financial * London Market * Motor * Commercial Lines * Personal Lines * ‘Game changer’ Equality Act update could cause EPL issue ahead of Christmas party season * Men are emerging as allies for female peers, but ‘outdated behaviours’ persist in the London market * Generative AI-backed predictive modelling underpins market ‘overperformers’ – Guidewire * Analysis * * Story of the Day * The Kelly Ogley Column * The Stuart Reid Column * Briefing * Interviews * TechTalk * Expert Views * Edition * Briefing: Management moves may highlight a deeper industry problem * The time for telematics is now – but the industry must agree on education * Laura Drabik: Spotlighting the ‘hottest new insurtechs’ * Brokers * * Top 50 * Broker News * Broker Analysis * Broker Interviews * SME Brokers * Featured Brokers * Research Reports * Opinion: Supercycle has fuelled ‘abusive’ returns for UK brokers – but has it also caused ‘complacency’? * ‘Mind blowing’ AssuredPartners and Gallagher deal could cause M&A ripple effect – Mike Latham * How can broker schemes help entice the next generation of hobbyists? * Insurers * * Top 50 * Insurer News * Insurer Analysis * Insurer Interviews * Featured Insurers * Research Reports * Jason Harris: Connectivity, people and agility are the key pillars for QBE International * Ageas and Saga confirm 20-year partnership and M&A binding agreement * Insurance Times Advent Calendar: Ant Middle * Ratings * * * MGA MARKET 2024/25 * * * ETRADING 2024 * * * PERSONAL LINES 2023/24 * * * COMMERCIAL LINES 2023/24 * * Research * * Five Star 2024/25 MGA Ratings * Top 50 Brokers * Top 50 Insurers * eTrading * Commercial Lines * Personal Lines * MGA Market * Digital Transformation * Revealed: Seven MGAs awarded five stars in Insurance Times’ 2024/25 MGA survey * Insurance Times launches new Talent Development Report in association with RSA * Insurance Times reveals headline results of 2024 eTrading survey * Fraud Charter * Topics * * Artificial Intelligence * Brexit * Broker Software Platforms * Business Interruption * Claims * Claims Technology * Covid-19 * Cyber * Diversity and Inclusion * ESG * * eTrading * Financial * Financial Ratings * Fraud Charter * High Net Worth * Household * Insurance Ombudsman * Insurtech * Internet of Things * London Market * * M&A * Marine * Market * Motor * People Moves * Professional Indemnity * Property * Regulation * Results * Risk Management * * Russia-Ukraine Conflict * Schemes * Software Platforms * Solvency * Telematics * Travel * Unrated Insurers * Events * Expert Views * Q&A: Solvd on navigating the claims and repair management market * Q&A: RSA on responding to growing risks for climate professionals * Harnessing complaints to turn a problem child into a productive asset – Pro I Solutions * Living the green transformation – E2E * Edition * More navigation items News REGULATOR REVEALS DLG BREACHED RULES OVER INSURANCE ADD-ON By James Cowen Over 300 customers were affected, says watchdog * HOW APPRENTICESHIPS ARE SHAPING THE FUTURE OF INSURANCE – DAVIES 19 December 2024 GET NEWS ALERTS TO YOUR INBOX Stay on top of the latest stories and developments as they happen * News alerts Sign up LATEST ARTICLES * INSURANCE TIMES ADVENT CALENDAR: SONYA BRYSON 19 December 2024By Yiannis Kotoulas * LMA APPOINTS OPERATIONS DIRECTOR TO DRIVE BLUEPRINT TWO IMPLEMENTATION 19 December 2024By Chantal Kapani * COMMERCIAL INSURER ANNOUNCES TWO MAJOR APPOINTMENTS 19 December 2024By James Cowen * BROKER SECURES MAJOR BACKING AS IT JOINS $2.2BN CONTINUATION FUND 19 December 2024By James Cowen * OPINION: SUPERCYCLE HAS FUELLED ‘ABUSIVE’ RETURNS FOR UK BROKERS – BUT HAS IT ALSO CAUSED ‘COMPLACENCY’? 19 December 2024By Katie Scott * MGA SNAPS UP EX-GALLAGHER LEADER FOR NEW C-SUITE ROLE 18 December 2024By Chantal Kapani * THE RISKY TRANSITION TO RENEWABLE ENERGY 18 December 2024By Tim Evershed More news | More analysis Register for free and gain access to more award-winning news coverage by Insurance Times Register now EDITOR'S PICKS * INSURANCE TIMES AWARDS 2024 IN PICTURES By Insurance Times * BROKER CEO FORUM 2024: INSURERS ‘HEART’ MGAS AS THEY SEEK TO PLACE RISKS IN ‘FRAGMENTED’ WORLD By Katie Scott * DLG ACCEPTS £3.6BN TAKEOVER OFFER FROM AVIVA By James Cowen DECEMBER EDITION In this month’s edition: International chief executive Jason Harris discusses QBE’s growth trajectory and people focus, industry commentators outline their trend predictions for 2025, broker M&A strategies develop and counter fraud experts explore what closer collaboration with government could achieve in the fight against insurance fraud. * Chief executive shares success story * Drivers behind award winning insurers * UKGI and government set to fight fraud Read this edition View previous editions EXPERT VIEWS HOW APPRENTICESHIPS ARE SHAPING THE FUTURE OF INSURANCE – DAVIES 19 December 2024 Craig Potter, senior partner at Davies, discusses the five reasons why apprenticeships are driving the future of the insurance sector and why they will be key to unlocking a diverse talent pipeline GET DAILY NEWS IN YOUR INBOX A daily digest of the latest general insurance news delivered to your inbox every afternoon * Daily News update Sign up EVENTS & WEBINARS WHAT A NIGHT! CONGRATULATIONS TO THE CLASS OF 2024! The 2024 Insurance Times Awards took place on the evening of Wednesday 4th December in the iconic Great Room of London’s Grosvenor House. Hosted by TV and radio presenter Claudia Winkleman, 37 Gold, 18 Silver and 12 Bronze awards were handed out across an amazing 37 categories recognising brilliance and innovation across the breadth of UKGI. Massive congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support. * View the full list of winners * Photo gallery: Winners * Photo gallery: Guests * CHARITY - Charlie's Promise * 2024 Sponsors * Register interest in 2025 awards * * * WATCH: 2024 INSURANCE TIMES AWARDS HIGHLIGHTS 17 December 2024By James Cowen The official video from the evening is out – can you spot yourself? * * * * * WATCH: 2024 INSURANCE TIMES AWARDS HIGHLIGHTS * WATCH: SUPERCHARGING SCHEMES WEBINAR – HOW TO BUILD AND GROW PROFITABLE BROKER SCHEMES * WATCH: NAVIGATING EXCELLENCE – A DEEP DIVE INTO THE 2024 ETRADING REPORT RESULTS * WATCH: NAVIGATING EXCELLENCE WEBINAR – DIVING DEEP INTO THE 2024 COMMERCIAL LINES RATINGS * WATCH: AI IN INSURANCE WEBINAR – REVOLUTION OR HYPE? * WATCH: INSURANCE TIMES ETRADING WEBINAR NOW AVAILABLE TO WATCH * Previous * Next THE TEAM * Event Management Mandy O'Connor Head of UK Events +44 (0)20 7618 3470 mandy.oconnor@insurancetimes.co.uk * Sponsorship Aisha Roberts Head of Commercial +44 (0)20 7618 3408 aisha.roberts@insurancetimes.co.uk * Entries & Tables Serena Giampieri Account Manager +44 (0)20 7618 3494 serena.giampieri@insurancetimes.co.uk Find out more about our events & webinars TOPICS M&A REBRAND ANNOUNCED AS PROVIDER MAKES DOUBLE ACQUISITION PEOPLE MOVES LMA APPOINTS OPERATIONS DIRECTOR TO DRIVE BLUEPRINT TWO IMPLEMENTATION CLAIMS NEW REPORT PROCESS AIMS TO CUT MOTOR CLAIMS DELAYS AND EASE POLICE PRESSURES ESG THE RISKY TRANSITION TO RENEWABLE ENERGY FINANCIAL UK INSURANCE PROVIDER SECURES CAPACITY DEAL AS IT HITS $1BN GWP FRAUD CHARTER IN FOCUS: NEW PUBLIC-PRIVATE PARTNERSHIP OPENS DOOR TO NEW COUNTER FRAUD CAPABILITIES LONDON MARKET INSURANCE TIMES ADVENT CALENDAR: TIM QUAYLE MOTOR THE TIME FOR TELEMATICS IS NOW – BUT THE INDUSTRY MUST AGREE ON EDUCATION REGULATION INSURANCE TIMES ADVENT CALENDAR: STUART REID RISK MANAGEMENT DIGITAL INNOVATION VIA CLIENT PARTNERSHIPS – E2E SCHEMES BROKER ANNOUNCES NEW SCHEME FOR BMW MOTORCYCLE OWNERS INSURANCE TIMES ADVENT CALENDAR: MELISSA COLLETT More topics A WEEKLY/MONTHLY ROUND-UP OF THE BEST TOPIC RELATED ARTICLES Click to add new email alerts * Tech Talk * Schemes Sign up TOP 50 BROKERS 2024 Read the report RESEARCH Our in-depth research covers all areas crucial for the future of the insurance industry, from eTrading to insurtech, commercial and personal lines insurance, digital transformation, MGA market, and much more. * * * * Discover more research reports Contact one of our team members below to gain access to our latest research, high-level data insight books, to receive your own printed reports, or to subscribe to Insurance Times: * SAVAN SHAH Head of Research +44 (0)20 7618 3078 savan.shah@insurancetimes.co.uk * AISHA ROBERTS Head of Commercial +44 (0)20 7618 3408 aisha.roberts@insurancetimes.co.uk * MICHAEL PHILLIPS Head of Subscriptions +44 (0)20 7618 3496 michael.phillips@insurancetimes.co.uk EXPERT VIEWS * LIVING THE GREEN TRANSFORMATION – E2E 19 November 2024By Eddie Longworth Sponsored content: Eddie Longworth, chief executive at E2E Total Loss Claims Management, discusses how new capabilities could transform the recycled motor parts market * AS ESCAPE OF WATER CLAIMS RISE, BROKERS CAN MITIGATE SME RISKS – TRAVELERS 5 November 2024 Sponsored content: Dan Edge, portfolio manager for SME property owners insurance at Travelers, discusses the significant risk of escape of water in mixed commercial and residential properties – and how brokers can help clients minimise their exposures * NAVIGATING A TIGHT BUDGET – ARAG 28 October 2024By Andy Talbot Andy Talbot, director of marketing for ATE and broker, discusses how firms can work around the outcomes of the upcoming Autumn Budget VIDEO: A FIRESIDE CHAT WITH HISCOX’S NICOLA HOLMES (PART 2/2) 12 November 2024By Insurance Times Sponsored content: Editor Katie Scott sat down with Hiscox’s head of broker for its art and private client team Nicola Holmes * * * * * VIDEO: A FIRESIDE CHAT WITH HISCOX’S NICOLA HOLMES (PART 2/2) * VIDEO: A FIRESIDE CHAT WITH HISCOX’S NICOLA HOLMES (PART 1/2) * VIDEO: RDT’S MARK BATES TALKS AUTOMATION ADVANTAGES (PART TWO) * VIDEO: RDT’S MARK BATES TALKS AUTOMATION ADVANTAGES * VIDEO: ARCH’S MIKE BOTTLE TALKS BROKER SERVICE * VIDEO: ARCH’S MIKE BOTTLE TALKS BROKER SERVICE (PART 3 OF 3) * VIDEO: ARCH’S MIKE BOTTLE TALKS BROKER SERVICE (PART 2 OF 3) * VIDEO: ARCH’S MIKE BOTTLE TALKS BROKER SERVICE (PART 1 OF 3) * VIDEO: CFC CYBER BOSS DISCUSSES WORLD’S FIRST CYBER MONITORING CENTRE (PART 3 OF 3) * VIDEO: CFC CYBER BOSS DISCUSSES WORLD’S FIRST CYBER MONITORING CENTRE (PART 2 OF 3) * VIDEO: CFC CYBER BOSS DISCUSSES WORLD’S FIRST CYBER MONITORING CENTRE (PART 1 OF 3) * VIDEO: SHIFT TECHNOLOGY BOSS TALKS AI IN LATEST EXPERT VIEW (PART 3 OF 3) * VIDEO: SHIFT TECHNOLOGY BOSS TALKS AI IN LATEST EXPERT VIEW (PART 2 OF 3) * VIDEO: SHIFT TECHNOLOGY BOSS TALKS AI IN LATEST EXPERT VIEW (PART 1 OF 3) * Previous * Next More expert views THE 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