www.gov.uk Open in urlscan Pro
2a04:4e42:200::144  Public Scan

URL: https://www.gov.uk/call-charges
Submission: On February 28 via manual from IN — Scanned from DE

Form analysis 3 forms found in the DOM

GET /search

<form class="gem-c-layout-super-navigation-header__search-form" id="search" data-module="ga4-form-tracker"
  data-ga4-form="{ &quot;event_name&quot;: &quot;search&quot;, &quot;type&quot;: &quot;header menu bar&quot;, &quot;section&quot;: &quot;Search GOV.UK&quot;, &quot;action&quot;: &quot;Search&quot;, &quot;url&quot;: &quot;/search/all&quot; }"
  data-ga4-form-include-text="" action="/search" method="get" role="search" aria-label="Site-wide" data-ga4-form-tracker-module-started="true">
  <div class="gem-c-search govuk-!-display-none-print  gem-c-search--large gem-c-search--on-white gem-c-search--separate-label" data-module="gem-toggle-input-class-on-focus" data-gem-toggle-input-class-on-focus-module-started="true">
    <label for="search-main-a0cdb81b" class="govuk-label govuk-label--m">Search GOV.UK</label>
    <div class="gem-c-search__item-wrapper">
      <input enterkeyhint="search" class="gem-c-search__item gem-c-search__input js-class-toggle" id="search-main-a0cdb81b" name="q" title="Search" type="search" value="">
      <div class="gem-c-search__item gem-c-search__submit-wrapper">
        <button class="gem-c-search__submit" type="submit" data-track-category="headerClicked" data-track-action="searchSubmitted" data-track-label="/search/all" data-track-dimension="Search on GOV.UK" data-track-dimension-index="29"
          data-module="gem-track-click" enterkeyhint="search" data-gem-track-click-module-started="true"> Search <svg class="gem-c-search__icon" width="27" height="27" viewBox="0 0 27 27" fill="none" xmlns="http://www.w3.org/2000/svg"
            aria-hidden="true" focusable="false">
            <circle cx="12.0161" cy="11.0161" r="8.51613" stroke="currentColor" stroke-width="3"></circle>
            <line x1="17.8668" y1="17.3587" x2="26.4475" y2="25.9393" stroke="currentColor" stroke-width="3"></line>
          </svg>
        </button>
      </div>
    </div>
  </div>
</form>

POST /contact/govuk/problem_reports

<form action="/contact/govuk/problem_reports" id="something-is-wrong" class="gem-c-feedback__form js-feedback-form" data-track-category="Onsite Feedback" data-track-action="GOV.UK Send Form" method="post" hidden="">
  <div class="govuk-grid-row">
    <div class="govuk-grid-column-two-thirds">
      <div class="gem-c-feedback__error-summary gem-c-feedback__js-show js-errors" tabindex="-1" hidden=""></div>
      <input type="hidden" name="url" value="https://www.gov.uk/call-charges">
      <h3 class="gem-c-feedback__form-heading">Help us improve GOV.UK</h3>
      <p id="feedback_explanation" class="gem-c-feedback__form-paragraph">Don’t include personal or financial information like your National Insurance number or credit card details.</p>
      <div class="govuk-visually-hidden" aria-hidden="true">
        <label for="giraffe">This field is for robots only. Please leave blank</label>
        <input id="giraffe" name="giraffe" type="text" pattern=".{0}" tabindex="-1" autocomplete="off">
      </div>
      <div class="gem-c-textarea govuk-form-group govuk-!-margin-bottom-6">
        <label for="textarea-a38f5726" class="gem-c-label govuk-label">What were you doing?</label>
        <textarea name="what_doing" class="govuk-textarea" id="textarea-a38f5726" rows="3" spellcheck="true" aria-describedby="feedback_explanation"></textarea>
      </div>
      <div class="gem-c-textarea govuk-form-group govuk-!-margin-bottom-6">
        <label for="textarea-4f577d88" class="gem-c-label govuk-label">What went wrong?</label>
        <textarea name="what_wrong" class="govuk-textarea" id="textarea-4f577d88" rows="3" spellcheck="true"></textarea>
      </div>
      <button class="gem-c-button govuk-button" type="submit"
        data-ga4-event="{&quot;event_name&quot;:&quot;form_submit&quot;,&quot;type&quot;:&quot;feedback&quot;,&quot;text&quot;:&quot;Send&quot;,&quot;section&quot;:&quot;Help us improve GOV.UK&quot;}">Send</button>
      <button class="govuk-button govuk-button--secondary gem-c-feedback__close gem-c-feedback__js-show js-close-form" data-track-category="Onsite Feedback" data-track-action="GOV.UK Close Form" aria-controls="something-is-wrong"
        aria-expanded="true"> Cancel </button>
    </div>
  </div>
  <input type="hidden" name="javascript_enabled" value="true"><input type="hidden" name="referrer" value="unknown"><input type="hidden" name="timer" value="0">
</form>

POST /contact/govuk/email-survey-signup

<form action="/contact/govuk/email-survey-signup" id="page-is-not-useful" class="gem-c-feedback__form gem-c-feedback__form--email gem-c-feedback__js-show js-feedback-form" data-track-category="yesNoFeedbackForm" data-track-action="Send Form"
  method="post" hidden="">
  <div class="govuk-grid-row">
    <div class="govuk-grid-column-two-thirds" id="survey-wrapper">
      <div class="gem-c-feedback__error-summary js-errors" tabindex="-1" hidden=""></div>
      <input name="email_survey_signup[survey_id]" type="hidden" value="footer_satisfaction_survey">
      <input name="email_survey_signup[survey_source]" type="hidden" value="/call-charges">
      <h3 class="gem-c-feedback__form-heading">Help us improve GOV.UK</h3>
      <p id="survey_explanation" class="gem-c-feedback__form-paragraph">To help us improve GOV.UK, we’d like to know more about your visit today. We’ll send you a link to a feedback form. It will take only 2 minutes to fill in. Don’t worry we won’t
        send you spam or share your email address with anyone.</p>
      <div class="govuk-form-group">
        <label for="input-dff53915" class="gem-c-label govuk-label">Email address</label>
        <input aria-describedby="survey_explanation" autocomplete="email" class="gem-c-input govuk-input" id="input-dff53915" name="email_survey_signup[email_address]" spellcheck="false" type="email">
      </div>
      <button class="gem-c-button govuk-button" type="submit"
        data-ga4-event="{&quot;event_name&quot;:&quot;form_submit&quot;,&quot;type&quot;:&quot;feedback&quot;,&quot;text&quot;:&quot;Send me the survey&quot;,&quot;section&quot;:&quot;Help us improve GOV.UK&quot;}">Send me the survey</button>
      <button class="govuk-button govuk-button--secondary gem-c-feedback__close js-close-form" data-track-category="yesNoFeedbackForm" data-track-action="ffFormClose" aria-controls="page-is-not-useful" aria-expanded="true"> Cancel </button>
    </div>
  </div>
</form>

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CALL CHARGES AND PHONE NUMBERS

The cost of calling a phone number depends on the digits it starts with, your
phone provider and whether you use a landline or mobile.

You may get free calls to some numbers as part of your call package. Check with
your phone provider.

The costs below are approximate. Check with your phone provider to find out the
actual cost, particularly if you’re calling from abroad. Calls from payphones
can cost more.

Contact your phone provider if you have problems with call charges or phone
bills. Get advice from Ofcom if this does not resolve the issue.

This guide is also available in Welsh (Cymraeg).

Number starts with Description Cost from landlines per minute (approximate) Cost
from mobiles per minute (approximate) 01
02 Geographic numbers for specific parts of the UK up to 16p 3p to 65p 03
0345 UK-wide numbers up to 16p 3p to 65p 030 Not-for-profit organisations,
charities and public bodies up to 10p 3p to 40p 07 Mobile numbers 10p to 20p 3p
to 65p 070 Personal or ‘follow me’ numbers regulated by the Phone-paid Services
Authority 50p 86p 0800
0808 Freephone service Free Free 0843
0844
0845 Business rate numbers up to 7p and your phone company’s access charge up to
7p and your phone company’s access charge 0870
0871
0872
0873 Business rate numbers regulated by the Phone-paid Services Authority up to
13p and your phone company’s access charge up to 13p and your phone company’s
access charge 09 Premium rate numbers regulated by the Phone-paid Services
Authority up to £3.60 and your phone company’s access charge, plus 5p to £6 per
call up to £3.60 and your phone company’s access charge, plus 5p to £6 per call
101 Police non-emergency number Free Free 105 UK-wide power cut helpline Free
Free 111 Non-emergency medical advice Free Free 112 Emergency services Free Free
116 Freephone numbers Free Free 118 Directory enquiry numbers regulated by the
Phone-paid Services Authority up to £3.65 per 90 seconds and your phone
company’s access charge up to £3.65 per 90 seconds and your phone company’s
access charge 999 Emergency services Free Free


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