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MULTILINGUAL SUPPORT MADE SIMPLE

Supporting customers in different languages is hard and expensive. ChatLingual
is an enterprise multilingual messaging platform that provides customer support
translations in over 100 languages. It is easy, cost-effective, and quick to
scale.

Request a Demo

2022 CX Leaders Guide to Multilingual Support Strategy
Get Your Free Copy Now


MULTILINGUAL SUPPORT MADE SIMPLE

Supporting customers in different languages is hard and expensive. ChatLingual
is an enterprise multilingual messaging platform that provides customer support
translations in over 100 languages. It is easy, cost-effective, and quick to
scale.

Request a Demo
2022 CX Leaders Guide to Multilingual Support Strategy
Get Your Free Copy Now
Reduce Support Costs
Improve Staffing Strategies
Quickly Scale into New Markets
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YOU LOSE CUSTOMERS
IF YOU DO NOT PROVIDE
NATIVE-LANGUAGE SUPPORT.

Yet roughly 60% of businesses say the biggest challenge in providing support
beyond a contact center’s primary language is finding, training, and retaining
bilingual agents.*

Consider how many of your customers have a different primary language than
English. As much as 60% of them expect to be served in their native language.
Are you keeping up?

* Data from the ICMI report Lost in Translation


SIMPLE MULTILINGUAL AGENT DESKTOP SOFTWARE


LANGUAGE LEADER FOR SERVICE DELIVERY

ChatLingual delivers 97 percent comprehensibility in over 100 languages to boost
customer satisfaction scores.


BUILT FOR ENTERPRISE

ChatLingual’s secure software solves your support problems at the highest
volumes without compromising data privacy.


MULTILINGUAL SERVICE YOUR WAY

ChatLingual provides easy and versatile deployment options enabling you to
provide multilingual customer support your way.

Schedule a Call


WE HELP SOLVE THE LANGUAGE PROBLEM IN ANY INDUSTRY.

Innovative leaders of global enterprises spanning retail, education, technology,
and telecommunications trust us to guide them out of multilingual staffing
management and into stronger customer experience strategies.


See How It Works


EVEN YOUR IT TEAM WILL LOVE US

Take the frustration out of connecting your customers or employees with
native-language, live-chat support for everybody! ChatLingual integrations can
take as little as a day, and we can have you up and running in just six weeks.
Empower your existing contact center staff to provide support via chat, email,
WhatsApp, SMS, and social in any language you choose. Taking calls? Don’t worry,
we can help you route your voice traffic, too – all within the same
user-friendly platform.

Our Cloud-Native Agent Desktop enables your agents to chat in over 100 languages
in real-time on all of your digital channels. Streamline your support process,
reduce resolution times, and increase customer satisfaction scores.

Schedule a Call



OUR QUICK, NO-FRUSTRATION INTEGRATION PROMISE

REQUEST A DEMO

Share your challenges and goals. We will walk you through our technology and
product solutions to identify what is the best fit for your business.

STRENGTHEN YOUR BUSINESS CASE

We help you build a business case for greater efficiency to reduce translation
costs based on your support volumes.

ONBOARD IN JUST 6 WEEKS

Our team takes care of most of the technical implementation. You only need to
provide the right information and content.
Schedule a Call

Download our Free Guide:

2022 CX Leaders Guide to Multilingual Support Strategy

Get Your Free Copy Now




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