Submitted URL: https://helpdesk.fancar.com.br/
Effective URL: https://helpdesk.fancar.com.br/otrs/index.pl
Submission: On November 24 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 13 HTTP transactions. The main IP is 200.195.170.196, located in Ivai, Brazil and belongs to Ligga Telecomunicacoes S.A., BR. The main domain is helpdesk.fancar.com.br.
TLS certificate: Issued by R3 on November 24th 2022. Valid for: 3 months.
This is the only time helpdesk.fancar.com.br was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
13 200.195.170.196 14868 (Ligga Tel...)
13 1
Apex Domain
Subdomains
Transfer
13 fancar.com.br
helpdesk.fancar.com.br
1 MB
13 1
Domain Requested by
13 helpdesk.fancar.com.br helpdesk.fancar.com.br
13 1

This site contains links to these domains. Also see Links.

Domain
suporte.fancar.com.br
www.otrs.com
Subject Issuer Validity Valid
helpdesk.fancar.com.br
R3
2022-11-24 -
2023-02-22
3 months crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.fancar.com.br/otrs/index.pl
Frame ID: 408DC151440798BDE914C3D2312CBCF9
Requests: 13 HTTP requests in this frame

Screenshot

Page Title

Anmeldung - OTRS 6

Page URL History Show full URLs

  1. https://helpdesk.fancar.com.br/ Page URL
  2. https://helpdesk.fancar.com.br/otrs/index.pl Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery-ui.*\.js

Page Statistics

13
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

1480 kB
Transfer

1656 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.fancar.com.br/ Page URL
  2. https://helpdesk.fancar.com.br/otrs/index.pl Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

13 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
/
helpdesk.fancar.com.br/
520 B
580 B
Document
General
Full URL
https://helpdesk.fancar.com.br/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
200.195.170.196 Ivai, Brazil, ASN14868 (Ligga Telecomunicacoes S.A., BR),
Reverse DNS
196.170.195.200.static.copel.net
Software
openresty /
Resource Hash
7ade13e952ccef339f22b086b71ac9b1b1e49aa671a64cf73913608bff30045f

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

accept-ranges
bytes
content-encoding
gzip
content-length
364
content-type
text/html; charset=UTF-8
date
Thu, 24 Nov 2022 17:20:36 GMT
etag
"208-591309bbf0c40-gzip"
last-modified
Wed, 28 Aug 2019 17:20:41 GMT
server
openresty
vary
Accept-Encoding
x-served-by
helpdesk.fancar.com.br
Primary Request index.pl
helpdesk.fancar.com.br/otrs/
11 KB
4 KB
Document
General
Full URL
https://helpdesk.fancar.com.br/otrs/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
200.195.170.196 Ivai, Brazil, ASN14868 (Ligga Telecomunicacoes S.A., BR),
Reverse DNS
196.170.195.200.static.copel.net
Software
openresty / OTRS 6.0.22 (https://www.otrs.com/)
Resource Hash
32e9ad3078dee8287138964f24efa5149fedfc52bd8b21d16cef0c000770fd3f
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://helpdesk.fancar.com.br/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
no-cache
content-encoding
gzip
content-length
3576
content-type
text/html; charset=utf-8;
date
Thu, 24 Nov 2022 17:20:36 GMT
expires
Tue, 1 Jan 1980 12:00:00 GMT
pragma
no-cache
server
openresty
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
x-otrs-login
/otrs/index.pl?
x-powered-by
OTRS 6.0.22 (https://www.otrs.com/)
x-served-by
helpdesk.fancar.com.br
x-ua-compatible
IE=edge,chrome=1
CommonCSS_3c4ad9deb322fa71f92af20eec243d9e.css
helpdesk.fancar.com.br/otrs-web/skins/Agent/default/css-cache/
143 KB
28 KB
Stylesheet
General
Full URL
https://helpdesk.fancar.com.br/otrs-web/skins/Agent/default/css-cache/CommonCSS_3c4ad9deb322fa71f92af20eec243d9e.css
Requested by
Host: helpdesk.fancar.com.br
URL: https://helpdesk.fancar.com.br/otrs/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
200.195.170.196 Ivai, Brazil, ASN14868 (Ligga Telecomunicacoes S.A., BR),
Reverse DNS
196.170.195.200.static.copel.net
Software
openresty /
Resource Hash
953d383e496e284d9a6aab4b8d3531d71d781acaa24de9634ecac9f111030e21

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.fancar.com.br/otrs/index.pl
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Thu, 24 Nov 2022 17:20:36 GMT
content-encoding
gzip
last-modified
Mon, 21 Nov 2022 10:59:51 GMT
server
openresty
etag
"23ddf-5edf8f4633312-gzip"
vary
Accept-Encoding
content-type
text/css; charset=utf-8
cache-control
max-age=2592000 must-revalidate
accept-ranges
bytes
content-length
28454
x-served-by
helpdesk.fancar.com.br
jquery-ui.css
helpdesk.fancar.com.br/otrs-web/skins/Agent/default/css/thirdparty/ui-theme/
20 KB
4 KB
Stylesheet
General
Full URL
https://helpdesk.fancar.com.br/otrs-web/skins/Agent/default/css/thirdparty/ui-theme/jquery-ui.css
Requested by
Host: helpdesk.fancar.com.br
URL: https://helpdesk.fancar.com.br/otrs/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
200.195.170.196 Ivai, Brazil, ASN14868 (Ligga Telecomunicacoes S.A., BR),
Reverse DNS
196.170.195.200.static.copel.net
Software
openresty /
Resource Hash
ad3b0bcf78975a55cd42fd7e3287fcaf0a3881a43dcf9f2bf172d4237a1fe53e

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.fancar.com.br/otrs/index.pl
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Thu, 24 Nov 2022 17:20:36 GMT
content-encoding
gzip
last-modified
Wed, 28 Aug 2019 17:20:41 GMT
server
openresty
etag
"50c5-591309bbf0c40-gzip"
vary
Accept-Encoding
content-type
text/css; charset=utf-8
cache-control
max-age=14400 must-revalidate
accept-ranges
bytes
content-length
4062
x-served-by
helpdesk.fancar.com.br
font-awesome.min.css
helpdesk.fancar.com.br/otrs-web/common/css/
30 KB
7 KB
Stylesheet
General
Full URL
https://helpdesk.fancar.com.br/otrs-web/common/css/font-awesome.min.css
Requested by
Host: helpdesk.fancar.com.br
URL: https://helpdesk.fancar.com.br/otrs/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
200.195.170.196 Ivai, Brazil, ASN14868 (Ligga Telecomunicacoes S.A., BR),
Reverse DNS
196.170.195.200.static.copel.net
Software
openresty /
Resource Hash
799aeb25cc0373fdee0e1b1db7ad6c2f6a0e058dfadaa3379689f583213190bd

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.fancar.com.br/otrs/index.pl
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Thu, 24 Nov 2022 17:20:36 GMT
content-encoding
gzip
last-modified
Wed, 28 Aug 2019 17:20:41 GMT
server
openresty
etag
"7918-591309bbf0c40-gzip"
vary
Accept-Encoding
content-type
text/css; charset=utf-8
accept-ranges
bytes
content-length
7053
x-served-by
helpdesk.fancar.com.br
ads.js
helpdesk.fancar.com.br/otrs-web/js/
352 B
536 B
Script
General
Full URL
https://helpdesk.fancar.com.br/otrs-web/js/ads.js
Requested by
Host: helpdesk.fancar.com.br
URL: https://helpdesk.fancar.com.br/otrs/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
200.195.170.196 Ivai, Brazil, ASN14868 (Ligga Telecomunicacoes S.A., BR),
Reverse DNS
196.170.195.200.static.copel.net
Software
openresty /
Resource Hash
43bb1d26ea033b5f76a3289ec90340e05d467a71ce5fa9eda901aeeca311478d

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.fancar.com.br/otrs/index.pl
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Thu, 24 Nov 2022 17:20:36 GMT
last-modified
Wed, 28 Aug 2019 17:20:41 GMT
server
openresty
etag
"160-591309bbf0c40"
content-type
application/javascript; charset=utf-8
accept-ranges
bytes
content-length
352
x-served-by
helpdesk.fancar.com.br
CommonJS_c86804e68a1cc66fc30624da34fc4e8a.js
helpdesk.fancar.com.br/otrs-web/js/js-cache/
1 MB
1 MB
Script
General
Full URL
https://helpdesk.fancar.com.br/otrs-web/js/js-cache/CommonJS_c86804e68a1cc66fc30624da34fc4e8a.js
Requested by
Host: helpdesk.fancar.com.br
URL: https://helpdesk.fancar.com.br/otrs/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
200.195.170.196 Ivai, Brazil, ASN14868 (Ligga Telecomunicacoes S.A., BR),
Reverse DNS
196.170.195.200.static.copel.net
Software
openresty /
Resource Hash
5b0de531d7132239ab9597f5b0f83f09deebe06712ae3e7e76fd9bedecc3da60

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.fancar.com.br/otrs/index.pl
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Thu, 24 Nov 2022 17:20:36 GMT
last-modified
Mon, 21 Nov 2022 10:59:52 GMT
server
openresty
etag
"154b82-5edf8f47071b8"
content-type
application/javascript; charset=utf-8
cache-control
max-age=2592000 must-revalidate
accept-ranges
bytes
content-length
1395586
x-served-by
helpdesk.fancar.com.br
TranslationJS_de_f34a7f006a3ebdf7a423d55983f13018.js
helpdesk.fancar.com.br/otrs-web/js/js-cache/
27 KB
28 KB
Script
General
Full URL
https://helpdesk.fancar.com.br/otrs-web/js/js-cache/TranslationJS_de_f34a7f006a3ebdf7a423d55983f13018.js
Requested by
Host: helpdesk.fancar.com.br
URL: https://helpdesk.fancar.com.br/otrs/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
200.195.170.196 Ivai, Brazil, ASN14868 (Ligga Telecomunicacoes S.A., BR),
Reverse DNS
196.170.195.200.static.copel.net
Software
openresty /
Resource Hash
2a2adc5a23533e5156d4698d2d0d24572150bf7db1a11f006321089d8900b09b

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.fancar.com.br/otrs/index.pl
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Thu, 24 Nov 2022 17:20:36 GMT
last-modified
Thu, 24 Nov 2022 17:20:36 GMT
server
openresty
etag
W/"6dae-5ee3a9f942411"
content-type
application/javascript; charset=utf-8
cache-control
max-age=2592000 must-revalidate
accept-ranges
bytes
content-length
28078
x-served-by
helpdesk.fancar.com.br
TemplateJS_671f00fb81727e765781098bad7519de.js
helpdesk.fancar.com.br/otrs-web/js/js-cache/
19 KB
20 KB
Script
General
Full URL
https://helpdesk.fancar.com.br/otrs-web/js/js-cache/TemplateJS_671f00fb81727e765781098bad7519de.js
Requested by
Host: helpdesk.fancar.com.br
URL: https://helpdesk.fancar.com.br/otrs/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
200.195.170.196 Ivai, Brazil, ASN14868 (Ligga Telecomunicacoes S.A., BR),
Reverse DNS
196.170.195.200.static.copel.net
Software
openresty /
Resource Hash
6bba81e98d1ca39627228d2e1f3e99a5a3b384a8b46bf0b3d2ce3c71bc8925d0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.fancar.com.br/otrs/index.pl
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Thu, 24 Nov 2022 17:20:36 GMT
last-modified
Sun, 20 Nov 2022 03:39:12 GMT
server
openresty
etag
"4d2c-5eddeaea9fdf3"
content-type
application/javascript; charset=utf-8
cache-control
max-age=2592000 must-revalidate
accept-ranges
bytes
content-length
19756
x-served-by
helpdesk.fancar.com.br
ModuleJS_0845e9e6bdf8378165385f9ad65655e8.js
helpdesk.fancar.com.br/otrs-web/js/js-cache/
2 KB
2 KB
Script
General
Full URL
https://helpdesk.fancar.com.br/otrs-web/js/js-cache/ModuleJS_0845e9e6bdf8378165385f9ad65655e8.js
Requested by
Host: helpdesk.fancar.com.br
URL: https://helpdesk.fancar.com.br/otrs/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
200.195.170.196 Ivai, Brazil, ASN14868 (Ligga Telecomunicacoes S.A., BR),
Reverse DNS
196.170.195.200.static.copel.net
Software
openresty /
Resource Hash
296b62e471659b67a55e8c1d7dd94f7c90e08e2bdb65d850718bfa6af42772b8

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.fancar.com.br/otrs/index.pl
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Thu, 24 Nov 2022 17:20:36 GMT
last-modified
Mon, 21 Nov 2022 10:59:52 GMT
server
openresty
etag
"6c2-5edf8f470ac50"
content-type
application/javascript; charset=utf-8
cache-control
max-age=2592000 must-revalidate
accept-ranges
bytes
content-length
1730
x-served-by
helpdesk.fancar.com.br
ResponsiveCSS_be9bf90e370a2fc21c77aa3d939d1a41.css
helpdesk.fancar.com.br/otrs-web/skins/Agent/default/css-cache/
23 KB
5 KB
Stylesheet
General
Full URL
https://helpdesk.fancar.com.br/otrs-web/skins/Agent/default/css-cache/ResponsiveCSS_be9bf90e370a2fc21c77aa3d939d1a41.css
Requested by
Host: helpdesk.fancar.com.br
URL: https://helpdesk.fancar.com.br/otrs/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
200.195.170.196 Ivai, Brazil, ASN14868 (Ligga Telecomunicacoes S.A., BR),
Reverse DNS
196.170.195.200.static.copel.net
Software
openresty /
Resource Hash
811c2ebd4b56ac37e45714e6aba6db77e68a437964f58262e6e9c8d39f72907a

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.fancar.com.br/otrs/index.pl
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Thu, 24 Nov 2022 17:20:37 GMT
content-encoding
gzip
last-modified
Mon, 21 Nov 2022 10:59:51 GMT
server
openresty
etag
"5ad2-5edf8f465c353-gzip"
vary
Accept-Encoding
content-type
text/css; charset=utf-8
cache-control
max-age=2592000 must-revalidate
accept-ranges
bytes
content-length
4537
x-served-by
helpdesk.fancar.com.br
logo-grupo-fancar-blue.png
helpdesk.fancar.com.br/otrs-web/skins/Agent/default/img/
14 KB
14 KB
Image
General
Full URL
https://helpdesk.fancar.com.br/otrs-web/skins/Agent/default/img/logo-grupo-fancar-blue.png
Requested by
Host: helpdesk.fancar.com.br
URL: https://helpdesk.fancar.com.br/otrs/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
200.195.170.196 Ivai, Brazil, ASN14868 (Ligga Telecomunicacoes S.A., BR),
Reverse DNS
196.170.195.200.static.copel.net
Software
openresty /
Resource Hash
465ef45243de9c04e5eefec41c91a11c3d85dd507c0e11d352584ee9cdf7fc00

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.fancar.com.br/otrs/index.pl
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Thu, 24 Nov 2022 17:20:37 GMT
last-modified
Fri, 18 Oct 2019 14:40:29 GMT
server
openresty
etag
"38a3-5953050bbb140"
content-type
image/png
accept-ranges
bytes
content-length
14499
x-served-by
helpdesk.fancar.com.br
signet_small_bw.png
helpdesk.fancar.com.br/otrs-web/skins/Agent/default/img/
3 KB
3 KB
Image
General
Full URL
https://helpdesk.fancar.com.br/otrs-web/skins/Agent/default/img/signet_small_bw.png
Requested by
Host: helpdesk.fancar.com.br
URL: https://helpdesk.fancar.com.br/otrs-web/skins/Agent/default/css-cache/CommonCSS_3c4ad9deb322fa71f92af20eec243d9e.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
200.195.170.196 Ivai, Brazil, ASN14868 (Ligga Telecomunicacoes S.A., BR),
Reverse DNS
196.170.195.200.static.copel.net
Software
openresty /
Resource Hash
39e1c1a96aeb0dd40b61631abc47b0978792e34980398533a34bd66364476fe5

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.fancar.com.br/otrs-web/skins/Agent/default/css-cache/CommonCSS_3c4ad9deb322fa71f92af20eec243d9e.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Thu, 24 Nov 2022 17:20:37 GMT
last-modified
Wed, 28 Aug 2019 17:20:41 GMT
server
openresty
etag
"a15-591309bbf0c40"
content-type
image/png
accept-ranges
bytes
content-length
2581
x-served-by
helpdesk.fancar.com.br

Verdicts & Comments Add Verdict or Comment

14 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| Core function| IgnoreEvent boolean| OTRSAdblockDisabled string| CKEDITOR_BASEPATH object| FAQ function| $ function| jQuery object| matched object| browser function| setImmediate function| clearImmediate object| nunjucks function| isJQueryObject object| CKEDITOR

1 Cookies

Domain/Path Name / Value
helpdesk.fancar.com.br/otrs/ Name: OTRSBrowserHasCookie
Value: 1