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* 214.576.1000
* Contact
* Careers
Schedule a Consultation
Schedule a Consultation
* Industry Solutions
* Customer Experience
* Meter-to-Cash
* Software Products
REVENUE SOLUTIONS
* VXcis
User-friendly, feature-rich CIS for mid-sized utilities
* VXretail
CIS and billing for deregulated and retail energy providers
* VXenterprise
Enterprise CIS built on SAP
DIGITAL SOLUTIONS
* VXengage
Personalized customer self-service portal on web and mobile
* VXsmart
AMI consumption data made actionable through customer dashboards and
notifications
* VXpay
Secure, 24x7 web and mobile payment solution
DATA SOLUTIONS
* VXmeter
Meter data storage with analytics, validation, estimation, and editing on
AMI interval reads
* VXexchange
Managed electronic data interchange (EDI) transaction processing,
tracking, and reporting
* VXfieldwork
Real-time mobile workforce management for operational efficiency
* Resources
* Resource Library
* Blog
* Newsroom
* Events
* Utility Billing Systems
* Utility Tech Stack
* About
* About
* Careers
* Contact Us
* Partners
* Impact
SOFTWARE SOLUTIONS THAT REVOLUTIONIZE EXPERIENCES
For 30 years, VertexOne has been helping utilities and energy companies across
North America achieve digital transformation and business process optimization.
VertexOne develops cloud software designed to revolutionize the customer
experience for utilities, energy retailers, suppliers, and energy transition
companies through a comprehensive customer-to-cash technology platform. Whether
you're ready to implement effective customer engagement solutions, modernize
your billing and customer information systems, or embrace the power of
automation and data analytics, VertexOne has you covered.
What sets us apart
Click for sound
2:09
VERTEXONE PRODUCTS CAN BE USED AS PART OF A COMPREHENSIVE
CUSTOMER-TO-CASH PLATFORM OR AS STANDALONE SOLUTIONS IN YOUR TECHNOLOGY STACK.
* Optimize Your Customer-to-Cash Process
* Perfect Your Customer Engagement
Industry-leading utilities use their CIS as more than just a cash register. It’s
the data hub for every single customer interaction—from customer engagement to
your mobile workforce management and billing.
Learn more in our guide: How Your Utility Tech Stack Can Power an
Industry-Leading Meter-to-Cash Process.
Download the Guide
Never have customer expectations been so high and staff resources so valuable.
Make each customer touchpoint count with an omni-channel approach that blends
industry practices and automation for a lower cost-to-serve.
Learn how in our eBook: Meter Moments: A Guide to Utility Omni-Channel
Communication.
Download the Guide
WHEN IT COMES TO THE RIGHT INFORMATION TECHNOLOGY PROVIDER, EXPERIENCE IS
EVERYTHING.
WHAT YOUR PEERS ARE SAYING:
While I could say we contracted with VertexOne on a couple of very successful
projects, I prefer to say we partnered with them because that better describes
the sense of commitment they bring to the table. In addition to their customer
commitment, they have both a deep understanding of the utility business and a
genuine interest in solving complex problems.
Timothy Hunt
Director, Customer and Utility Analytics
99.9% Delivery Met the service-level agreement at a high level in the past 12
months
0 Failed Projects Successfully delivered solutions to more than 400 clients
55 Million Customers Processed and managed data for more than 55 million
customers
WHEN IT COMES TO THE RIGHT INFORMATION TECHNOLOGY PROVIDER, EXPERIENCE IS
EVERYTHING
WHAT OTHERS BELIEVE LOREM IPSUM
Customer quote or another factor or key statistic to help establish brand
credibility aenean sollicitudin, lorem quis bibendum auctor, nisi elit consequat
ipsum, nec sagittis vulputate cursus a sit amet.“
Jane Smith
Director or Operations
WHAT THE DATA SHOWS
40% conversion rate improvement
40% conversion rate improvement
40% conversion rate improvement
40% conversion rate improvement
THE VERTEXONE EXPERIENCE
With a vast portfolio of utility technology solutions, VertexOne offers the
perfect options for utility and service providers of all sizes.
30 Years of Expertise
We've been helping utilities and energy providers serve their communities for
nearly three decades.
Learn more
Configurable Solutions
Select solutions from our portfolio that meet your organization's unique needs
and help achieve your goals.
Learn more
Cloud-Based Technology
Harness the power of the cloud for greater business resilience and a solution
that will grow with your business.
Learn more
THE VERTEXONE EXPERIENCE
With a vast portfolio of utility technology solutions, VertexOne offers the
perfect options for utility and service providers of all sizes.
30 YEARS OF EXPERTISE
We've been helping utilities and energy providers serve their communities for
nearly three decades.
Learn more
CUSTOMIZED SOLUTIONS
Select solutions from our portfolio that meet your organization's unique needs
and help achieve your goals.
Learn more
CLOUD-BASED TECHNOLOGY
Harness the power of the cloud for greater business resilience and a solution
that will grow with your business.
Learn more
ADDITIONAL RESOURCES
Customer Success Stories, Utility Management, Data Analytics, Bridge to AMI
SOUTH TAHOE PUBLIC UTILITY DISTRICT SAVES MONEY AND BURDEN WITH CLOSED-LOOP LEAK
DETECTION, ALERTING & RESOLUTION
Customer Success Stories, Customer Engagement, Utility Management, Utility CIS
PINELLAS COUNTY UTILITIES GOES LIVE WITH CIS AND CUSTOMER SELF-SERVICE IN 7
MONTHS
Customer Success Stories, Customer Engagement, Utility Management, Billing &
Revenue, Utility CIS
UNPRECEDENTED 12-MONTH WATER UTILITY SOFTWARE CLOUD IMPLEMENTATION TO SAVE DC
WATER $22 MILLION
See All Resources See All Blogs
stay up to date with our latest news
SUBSCRIBE TO OUR BLOG
By clicking subscribe you are allowing VertexOne to send you updates on the
latest industry news and trends
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