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EBSCO


PRIVACY POLICY

For legal purposes, only the English language version of the Privacy Policy is
binding.

 * EIS PRODUCTS AND SERVICES PRIVACY POLICY
 * EIS WEBSITE PRIVACY POLICY

For legal purposes, only the English language version of the Privacy Policy is
binding. Non-english versions are translated from the English language version
for your convenience.

Student Privacy Pledge Signatory


EIS PRODUCTS AND SERVICES PRIVACY POLICY

LAST UPDATED: February 23, 2024
Download PDF

This EIS Products and Services Privacy Policy sets forth EBSCO Information
Services’ privacy practices when you use our software, mobile applications, and
other products or services (collectively, “Services”), including:

What Information is Collected and How is it Used?

 A. What Information Do We Collect?
    1. Personal Information
    2. Non-Personal Information
    3. Note About HIPAA Compliance
 B. How Do We Collect the Information?
    1. Cookies and Similar Technologies
 C. How Do We Use the Information?
 D. What is Our Legal Basis for Collecting and Using Personal Information?
 E. How Do We Secure Personal Information?
 F. What Are My Rights?
 G. How Can I Exercise My Rights?
 H. What Choices Do I Have?
 I. Collection and Use of Information from Children: Information for Parents
 J. How Long Do We Retain This Information?

EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF and
Swiss-U.S. Data Privacy Framework

Questions

Changes to Privacy Policy

Miscellaneous

 * Alternative Format / Accessibility
 * Do Not Track Signals
 * Data Protection Representatives

To learn about the privacy practices in effect at our marketing and general
audience websites and information gathered when you initiate requests for
information about our products or services, go to: EIS Website Privacy Policy .

This Privacy Policy applies to the following entities (collectively, “EBSCO
Information Services” or “we” or “us” or “our”):

 * EBSCO Information Services Division of EBSCO Industries, Inc. and its
   applicable subsidiaries*
 * EBSCO Information Services, LLC
 * EBSCO Publishing, Inc. and its subsidiaries
 * EBSCO International, Inc. and its applicable subsidiaries
 * DynaMed, LLC
 * Yankee Book Peddler, Inc. dba GOBI Library Solutions from EBSCO

*For a list of Data Protection Representatives see the table at the end of this
Privacy Policy.

EBSCO Information Services respects the privacy of its users and we are
committed to protecting our users’ privacy through our compliance with this
Privacy Policy.

EBSCO Information Services wants you to have a positive experience in connection
with our products and services. Our goal is to provide you with an experience
that delivers the information, resources, and services that are helpful to you.
In order to achieve this goal, we may collect information from you. This Privacy
Policy describes our information collection practices and the privacy principles
we follow.

To exercise your privacy rights or to ask us questions about this Privacy Policy
or our privacy practices, you can submit a request by contacting us using any of
the methods provided in the “How Can I Exercise My Rights?” section of this
Privacy Policy.



What Information is Collected and How is it Used?

[Information about children's data and Services directed toward children can be
found at Section I of this Policy]



A. What Information Do We Collect?



1. Personal Information: EBSCO Information Services collects, and has collected
during the preceding 12-month period, the following categories of personal
information (information that identifies you as an individual or relates to an
identifiable individual) (collectively, “Personal Information”):



Category of Personal Information Collected

Categories of Sources from Which Personal Information is Collected

Business or Commercial Purpose(s) for Which Personal Information is Collected

Categories of Third Parties with Whom Personal Information is Shared

Personal Identifiers

 * Individuals
 * Customers
 * Service Providers (single sign-on)

 * Authentication
 * Researcher productivity tools
 * Use of our Services
 * Product-related communications

 * Service Providers (operating systems and platforms; communication providers;
   data analytics providers)

Other Personal Information Categories

 * Individuals
 * Customers

 * Payment processing
 * Reporting continuing education credits
 * Use of our Services

 * Service Providers (payment processors)
 * Continuing education accrediting agencies

Commercial Information

 * Individuals
 * Customers

 * Use of our Services
 * Sales order processing
 * Billing and invoicing

 * Service Providers (operating systems and platforms)

Internet or Other Electronic Network Activity Information

 * Service Providers (operating systems and platforms; other information
   technology systems; data analytics providers)

 * Delivery, operation, and security of our Services
 * Analytics
 * Improving the user experience

 * Service Providers (data analytics providers; internet service providers;
   operating systems and platforms)

Geolocation Data

 * Individuals (user’s device)
 * Service Providers (data analytics providers; internet service providers;
   operating systems and platforms)

 * Use of our Services features

 * Service Providers (data analytics providers; internet service providers;
   operating systems and platforms)

Education Information

 * Individuals
 * Customers

 * Use of our Services

 * Service Providers (operating systems and platforms)

If you submit any Personal Information relating to other individuals to us or to
our service providers in connection with our Services, you represent that you
have the authority to do so and to permit us to use the information in
accordance with this Privacy Policy.



2. Non-Personal Information: EBSCO Information Services collects information
that does not directly reveal your identity or does not directly relate to an
identifiable individual. This may include a unique identifier (unconnected to an
individual’s Personal Information) and related analytics and usage information
that we use to track usage of our Services, track trends in our Services,
administer the Services, and improve our users’ experience.



3. Note About HIPAA Compliance: Certain products and services made available by
DynaMed, LLC (“HIPAA-compliant Services”) are designed and intended to collect
or process protected health information on behalf of covered entities, and are
subject to the requirements of the Health Insurance Portability and
Accountability Act of 1996, and its associated regulations (HIPAA). This Privacy
Policy does not apply to, or restrict our handling of protected health
information that may be processed by any HIPAA-compliant Services that you are
using. Instead, our handling of protected health information is governed by a
separate agreement, including a business associate agreement between us and the
customer that has licensed the HIPAA-compliant Services. The terms “protected
health information”, “covered entities” and “business associate agreement” used
in this section have the same meaning as provided in HIPAA.



B. How Do We Collect the Information?

The categories of sources from which we collect Personal Information are
described in the table above.

We only collect and use Personal Information when you voluntarily provide it to
us or when an institutional customer provides it to us in connection with its
method of authenticating users for access to our Services, with the exception of
your IP address, geolocation, and certain device information which may be
automatically captured when you access our Services. Please refer to your
device’s settings to control the collection and sharing of your geolocation data
with us.

If you provide us Personal Information about others, or if others give us your
Personal Information, we will only use that information for the specific reason
for which it was provided to us.

In order to use some of the unique functions within our Services, a user must
first complete a registration form or provide an email address that will require
the user’s disclosure of limited Personal Information. Such disclosure is
strictly voluntary.

Because of how email communication works, you will have to disclose an email
address to us if you choose to contact us or communicate with us by email.

We automatically collect non-Personal Information generated from your use of our
Services. We use this non-Personal Information in the aggregate. We do not
combine these types of non-Personal Information with Personal Information.



Cookies and Similar Technologies: For information about the cookies and other
tracking technologies used by our Services and how to manage your settings for
these cookies and technologies, please visit our Cookie Policy.



C. How Do We Use the Information?

The business or commercial purpose(s) for which Personal Information is
collected is described in the table above.

We use the Personal Information we collect for the limited purposes of
processing your transactions, establishing and/or verifying a person’s or
account holder’s identity, customer service, improving and customizing our
Services and their content, authorization, content processing, content
classification, and providing you with information concerning our Services. We
will retain this information for as long as your account is active or as needed
to provide you Services, comply with our legal obligations, resolve disputes,
and enforce our agreements.

For example, our EBSCOhost Service employs a personalization feature that
requires completion of a registration form before a user can use that feature.
The personalization feature of EBSCOhost is a powerful tool that provides users
with the means to create and save histories of searches they have conducted. We
believe the personalization feature is a useful tool that will enhance the
user's experience with the Service, but it does require the user to provide
Personal Information to us.

We use the non-Personal Information we collect to administer the Services,
improve access to the Services, perform diagnostics, collect content-specific
usage statistics, protect the Services and their content from inappropriate use,
and improve the user's experience.

We may use the Personal Information and non-Personal Information we collect by
sharing it with third-party agents, vendors, contractors, partners, or content
providers of EBSCO Information Services (collectively, "Service Providers") for
purposes of managing purchases of our products and services, providing access to
our products and services, servicing our systems, and obtaining support services
for our businesses. We are not in the business of selling Personal Information
to third-parties or Service Providers and will share it with Service Providers
only as we describe in this Privacy Policy. In situations where we share
Personal Information with Service Providers, we ensure access is granted to the
Service Providers only upon the condition that the Personal Information is kept
confidential and is used only for carrying out the services these Service
Providers are performing for EBSCO Information Services. As part of making the
determination whether we will share Personal Information with Service providers,
we will obtain assurances that they will appropriately protect and maintain the
confidentiality of Personal Information consistent with this Privacy Policy and
as required by applicable law.

The Personal Information we collect from you may be transferred to, and
processed in, countries other than the country in which you live. These
countries may have data protection laws that are different than the laws of your
country. Specifically, the servers we use to provide our Services are located in
the United States. This means that when we collect your Personal Information, we
may process it in the United States or the country where you live. However, when
we process your Personal Information, irrelevant of its processing location, we
take appropriate measures, as discussed below, to ensure that your Personal
Information remains protected in accordance with this Privacy Policy.

We may share your usage data related to our Services with our affiliates and
certain Service Providers for purposes of providing or improving our Services.
We will not disclose any information about your usage data related to our
Services to unaffiliated third-parties, except as necessary to provide our
Services, enhance the product experience, service the legal agreement between us
and your employer or affiliated institution under which you are provided access
to our Services, to enforce the terms of use, to meet our contractual
obligations to report aggregated usage data to content providers, or as required
by law.

We also reserve the right to disclose your Personal Information if we are
required to do so by law, or in the good faith belief that disclosure of the
information is reasonably necessary to comply with legal process, and to the
extent permitted by applicable local law, to respond to claims, or to protect or
advance the rights, property, safety, or well-being of our company, our
employees, customers, or the public.

We will not use your Personal Information for automated-decision making.

In the unlikely event that all or substantially all of the assets of EBSCO
Information Services or any of its applicable subsidiaries are acquired,
customer information, which may include Personal Information, may be one of the
transferred assets unless restricted by applicable local law, in which case the
acquiring entity will be subject to the same commitments for such customer
information.



D. What is Our Legal Basis for Collecting and Using Personal Information?

Our legal basis for collecting and using the Personal Information described
above will depend on the Personal Information concerned and the specific context
in which we collect it.

However, we will normally collect Personal Information from you only:

 * where we need the Personal Information to perform a contract with you or your
   organization;
 * where the processing is in our legitimate interests and not overridden by
   your data protection interests or fundamental rights and freedoms; or
 * where we have your consent to do so.

In some cases, we may also have a legal obligation to collect Personal
Information from you or may otherwise need the Personal Information to protect
your vital interests or those of another person.

If we ask you to provide Personal Information to comply with a legal requirement
or to provide the Services or a feature of the Services pursuant to a contract
with your institution, we will make this clear at the relevant time and advise
you whether the provision of your Personal Information is mandatory or not (as
well as of the possible impact if you do not provide your Personal Information).

Similarly, if we collect and use your Personal Information in reliance on our
legitimate interests (or those of any third party), we will make clear to you at
the relevant time what those legitimate interests are.

If you have questions about or need further information concerning the legal
basis on which we collect and use your Personal Information, please contact us
using the contact information provided below.



E. How Do We Secure Personal Information?

EBSCO Information Services has taken appropriate technical and organizational
measures to ensure that Personal Information we have collected or will collect
in the future is secure. For example, we have limited the number of people who
have access to Personal Information, by electronic security systems and
authentication methods that guard against unauthorized access.

As a reminder, EBSCO Information Services provides links to third-party
websites. These websites may not have the same privacy policies as EBSCO
Information Services. We take reasonable care in recommending these websites,
but we are not responsible for their content or privacy policies. We urge users
to read the privacy statement of a third-party website when leaving our Services
and linking to a third-party website.

We always use industry-standard technologies when transferring and receiving
consumer data we receive. We have appropriate security measures in place in our
physical facilities to protect against the loss, misuse, or alteration of
information that we have collected from you in connection with our Services.



F. What Are My Rights?

Depending on your country or state of residency, you may have legal rights with
respect to your Personal Information, including one or more of the following
(each of which may be subject to certain exceptions that will be analyzed on a
case-by-case basis):

Right to be Informed

An organization must provide certain information to individuals when collecting
and processing their Personal Information.

Right of Access / Right to Know

Individuals have a right to obtain confirmation as to whether or not their
Personal Information is being collected and/or processed. Individuals also have
a right to request that an organization disclose the Personal Information it
collects, uses, discloses, sells, and/or otherwise processes.

Right to Rectification

Individuals have the right to require an organization to correct inaccurate
Personal Information concerning the individual and to have incomplete Personal
Information completed, including by means of providing a supplementary
statement.

Right to Restrict Processing

Individuals have the right to require an organization to restrict the processing
of their Personal Information.

Right of Data Portability

Individuals have a right to receive a copy of their Personal Information in a
portable and readily usable (structured, commonly used, and machine-readable)
format that can be transmitted to certain third parties without hindrance.

Right to Object or Opt-out

Individuals can request an organization to stop processing and/or selling (if
applicable) their Personal Information.

Right to Withdraw Consent

Individuals have the right to withdraw their consent to the processing of their
Personal Information at any time when the processing is based on the
individual’s consent. Withdrawal of consent does not affect processing that
occurred prior to such withdrawal (it only has future effect).

Right to Erasure or Deletion

Individuals can request the deletion of their Personal Information collected or
maintained by an organization.

Right to Non-discrimination

An organization cannot discriminate against an Individual because of the
exercise of their legal rights with respect to their Personal Information.

Right to not be Subject to Automated Decision Making

Individuals have the right not to be subject to a decision based solely on
automated processing, including profiling, if such processing has a legal effect
or otherwise significantly affects the individual.

Right to Lodge a Complaint

If you are located in the European Union (EU), European Economic Area (EEA), or
the United Kingdom, you have the right to lodge a complaint with a supervisory
authority in relation to the processing of your Personal Information.

Additional Information Regarding the Right to Know and the Right to Opt-out

EBSCO Information Services does not and will not sell Personal Information to
third parties for a business or commercial purpose and has not sold Personal
Information to third parties for a business or commercial purpose during the
preceding 12 months or at any other time. Likewise, we do not and will not sell
Personal Information of minors under 16 years of age without affirmative
authorization and have not sold Personal Information of minors under 16 years of
age during the preceding 12 months or at any other time.

We disclose, and have disclosed during the preceding 12-month period, the
following categories of personal information to third parties for a business or
commercial purpose:

Categories of Personal Information Disclosed

Personal Identifiers

Other Personal Information Categories

Commercial Information

Internet or Other Electronic Network Activity Information

Geolocation data

Education Information



Additional Information Regarding the Right to Object

If we process your Personal Information based on our legitimate interests, you
can object to this processing in certain circumstances. In such cases, we will
cease processing your Personal Information unless we have compelling legitimate
grounds to continue processing or where it is needed for compliance and/or legal
reasons. Where we use your Personal Information for direct marketing purposes,
you can always object or opt-out by using the unsubscribe link in such
communications or by submitting a request using any of the methods provided
below.



G. How Can I Exercise My Rights?

We want to assure you that you can exercise any legal rights that you have with
respect to your Personal Information. Upon request, we will tell you whether or
not we have collected or processed any of your Personal Information.

If you would like to manage, change, limit, or delete your Personal Information,
you can do so through your account settings within the Services or by submitting
a request using any of the methods provided below.

To exercise any other legal rights with respect to your Personal Information,
you may submit a request using any of the methods provided below.

We will respond to your request as soon as reasonably possible, but no later
than the legally required timeframe.



To exercise your rights (or to ask us questions about this Privacy Policy or our
privacy practices), you can submit a request using any of the methods below:

 1. Via Web: Please click here. (This hyperlink will redirect to our privacy
    management platform provided by our vendor, OneTrust, Inc.)
 2. Via Toll-Free Telephone: 1-833-705-0124
 3. Via Mail: EBSCO Information Services
    5724 Highway 280 E
    Birmingham, AL 35242, USA
    Attn: Data Privacy Officer, Legal Department
 4. Via Email: privacy@ebsco.com

Verification of Requests

All requests submitted to us will be verified to ensure that the person making
the request (the “Requstor”) is the individual about whom we have collected
Personal Information. The method we use to verify the Requestor’s identity may
vary based on the type of customer or user, the Services used, and the type of
Personal Information we have collected. In most cases, we will require the
Requestor to provide the following information when submitting a request:

 * Type of Customer or User
 * First Name
 * Last Name
 * Email Address
 * Country
 * State
 * Legal Relationship to the Subject of the Request

We will use this identifying information to communicate with the Requestor and
receive confirmation that they submitted the request, and then match this
identifying information with the Personal Information we already maintain. We
may also use the contact information that we already maintain to communicate
with the individual to confirm that they submitted the request. In rare cases,
we may ask for additional information to verify the request, which may include a
signed declaration under penalty of perjury that the Requestor is the individual
whose Personal Information is the subject of the request.

If the Requestor submits a request to delete Personal Information, we will
separately confirm that the individual wants their Personal Information deleted.

We may deny a request if we cannot verify the identity of the Requestor to a
reasonable degree of certainty or a reasonably high degree of certainty
(depending on the type of request, the sensitivity of the Personal Information,
and the risk of harm to the individual posed by a unauthorized request) or, in
the case of a request to delete Personal Information, we may deny a request if
we are not able to separately confirm that the individual wants their Personal
Information deleted.

Authorized Agent

If you use an authorized agent to submit a request, we will require that you:

 * provide the authorized agent written permission to act as your authorized
   agent; and
 * verify the authorized agent’s identity directly with us.

The above authorized agent requirements do not apply if you have provided the
authorized agent with legally binding power of attorney in accordance with
applicable law.

We may deny a request from an agent that does not submit proof that they have
been authorized by you to act on their behalf.



H. What Choices Do I Have?

We understand that you may not want to allow our disclosure of your Personal
Information to our Service Providers, or to let us use that information for
purposes that you believe may be incompatible with the purpose for which it
originally was collected or that you later may authorize. Therefore, you may
contact us to inform us that you do not want to permit these uses of your
Personal Information. To do so, please contact us using the contact information
provided above.

It is important to us that the Personal Information we collect is appropriate
and relevant to the purposes for which we intend to use it. We will use Personal
Information only in ways that are compatible with the purposes for which it was
collected or subsequently authorized by the person providing the information.
EBSCO Information Services will take reasonable steps to ensure that Personal
Information is relevant to its intended use, accurate, complete, and current.

You may sign-up to receive email newsletters or other marketing materials from
us. If you would like to discontinue receiving this information, you may
immediately update your email preferences free of cost by using the
“Unsubscribe” link found in emails we send to you or through your account
settings within the Services or by submitting a request using any of the methods
provided above.



I. Collection and Use of Information from Children: Information for Parents

Most of our Services are not directed toward children. For our Services that are
designed to be used by children under 16 years of age, we comply with the
provisions of the Children's On-Line Privacy Protection Act ("COPPA") and other
applicable laws. If a user under 16 years of age wants to use our
personalization features, we ask the user to register with their first name (not
considered personal information by the US Federal Trade Commission) and a unique
identifier only.

To the extent we collect any information of minors under 16 years of age that is
considered personal information under any applicable law, we do not and will not
sell such information without affirmative authorization and have not sold such
information during the preceding 12 months or at any other time.

If you are a parent and have questions about our practices, please feel free to
contact us using the contact information provided above.



J. How Long Do We Retain This Information?

We retain Personal Information we collect from you where we have an ongoing
legitimate business interest or other legal need to do so (for example, to
provide you with a service you have requested or to comply with applicable
legal, tax or accounting requirements).

When we have no further legitimate business interest or legal need to process
your Personal Information, we will either delete or anonymize it or, if this is
not possible (for example, because your Personal Information has been stored in
backup archives), then we will securely store your Personal Information and
isolate it from any further processing until deletion is possible.



EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF and
Swiss-U.S. Data Privacy Framework

EBSCO Industries, Inc. and its subsidiaries EBSCO International, Inc., EBSCO
Publishing, Inc. dba EBSCO Information Services, DynaMed, LLC, and Yankee Book
Peddler, Inc. dba GOBI Library Solutions from EBSCO (collectively, the “EBSCO
Covered Entities”) comply with the EU-U.S. Data Privacy Framework (EU-U.S. DPF),
the UK Extension to the EU-U.S. DPF and the Swiss-U.S. Data Privacy Framework
(Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.

The EBSCO Covered Entities have certified to the U.S. Department of Commerce
that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF
Principles) and the UK Extension to the EU-U.S. DPF with regard to the
processing of personal data received from the European Union in reliance on the
EU-U.S. DPF. The EBSCO Covered Entities have certified to the U.S. Department of
Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles
(Swiss-U.S. DPF Principles) with regard to the processing of personal data
received from Switzerland. If there is any conflict between the terms in this
privacy policy and the EU-U.S. DPF Principles, the UK Extension to the EU-U.S.
DPF and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn
more about the Data Privacy Framework (DPF) program, and to view our
certification, please visit https://www.dataprivacyframework.gov/.

The EBSCO Covered Entities are responsible for the processing of personal data
it receives, under the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and
Swiss-U.S. DPF, and subsequently transfers to a third party acting as an agent
on its behalf. The EBSCO Covered Entities comply with the EU-U.S. DPF, the UK
Extension to the EU-U.S. DPF and Swiss-U.S. DPF Principles for all onward
transfers of personal data from the EU and Switzerland, including the onward
transfer liability provisions.

The Federal Trade Commission has jurisdiction over the EBSCO Covered Entities’
compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and
Swiss-U.S. DPF. In certain situations, the EBSCO Covered Entities may be
required to disclose personal data in response to lawful requests by public
authorities, including to meet national security or law enforcement
requirements.

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the
Swiss-U.S. DPF, the EBSCO Covered Entities commit to refer unresolved complaints
concerning our handling of personal data received in reliance on the EU-U.S.
DPF, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to TRUSTe, an
alternative dispute resolution provider based in the United States. EU, EEA, and
Swiss individuals with inquiries or complaints may contact the EBSCO Covered
Entities by mail at 5724 Highway 280 E, Birmingham, AL 35242 USA, Attn: Data
Privacy Officer or by email at privacy@ebsco.com. If you do not receive timely
acknowledgment of your DPF Principles-related complaint from us, or if we have
not addressed your DPF Principles-related complaint to your satisfaction, please
visit https://feedback-form.truste.com/watchdog/request for more information or
to file a complaint. These dispute resolution services are provided at no cost
to you.

For complaints regarding EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and
Swiss-U.S. DPF compliance not resolved by any of the other DPF mechanisms, you
have the possibility, under certain conditions, to invoke binding arbitration.
Further information can be found on the official DPF website:
https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf?tabset-35584=2.



Questions

If you have any questions, comments, or concerns regarding this Privacy Policy
or our practices, please use the contact information found at that page or
provided above.

If you have an unresolved privacy or data use concern that we have not addressed
satisfactorily, please contact our U.S.-based third-party dispute resolution
provider (free of charge) at https://feedback-form.truste.com/watchdog/request.



Changes to Privacy Policy

We will notify you of changes to this Privacy Policy by posting an updated
policy on this page. You acknowledge that any use of our Services is based on
this Privacy Policy, current at the time of use. If we make any material
changes, we will notify you by email notification or a notice via the Services
(such as a banner or pop-up) prior to the changes becoming effective and provide
you with the ability to consent to these changes (such as an "I agree" or "OK"
button, or a prominent statement indicating the changes are in effect and
continued use of the Services signifies consent). We encourage you to
periodically review this page for the latest information on our privacy
practices.



Miscellaneous

This Privacy Policy does not apply to information collected by LearningExpress,
LLC. To learn more about the information practices of LearningExpress, LLC,
please visit its website, www.learningexpresshub.com.



Alternative Format / Accessibility: To access this Privacy Policy in an
alternative format, click here to download a PDF version. If you have
accessibility questions, please contact accessibility@ebsco.com.



Do Not Track Signals: EBSCO Information Services does not recognize automated
browser signals regarding tracking mechanisms, which may include ‘do not track’
instructions.



Data Protection Representatives

Data Protection Representative

Country of Business Registration

EBSCO International, Inc.

United Kingdom and Sweden

EBSCO Information Services SAS

France

EBSCO GmbH

Austria

EBSCO Information Services GmbH

Germany

EBSCO Information Services B.V.

Netherlands

EBSCO Information Services S.r.l.

Italy

EBSCO Subscription Services Espana S.L.U.

Spain

EBSCO Information Services s.r.o.

Czech Republic

EBSCO Sp. z.o.o

Poland







EIS WEBSITE PRIVACY POLICY

LAST UPDATED: February 23, 2024
Download PDF

This EIS Website Privacy Policy sets forth the privacy practices in effect at
EBSCO Information Services’ marketing and general audience websites
(collectively, the “Websites”) and information gathered when you initiate
requests for information regarding our products or services, including:

What Information is Collected and How is it Used?

 A. What Information Do We Collect?
    1. Personal Information
    2. Non-Personal Information
    3. Note About HIPAA Compliance
 B. How Do We Collect the Information?
    1. Cookies and Similar Technologies
 C. How Do We Use the Information?
 D. What is Our Legal Basis for Collecting and Using Personal Information?
 E. How Do We Secure Personal Information?
 F. What Are My Rights?
 G. How Can I Exercise My Rights?
 H. What Choices Do I Have?
 I. Collection and Use of Information from Children: Information for Parents
 J. How Long Do We Retain This Information?

EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF and
Swiss-U.S. Data Privacy Framework

Questions

Changes to Privacy Policy

Miscellaneous

 * Alternative Format / Accessibility
 * Do Not Track Signals
 * Data Protection Representatives

The Websites do not include those sites which host our products, services,
software, and mobile applications, which are governed by their own privacy
policies.

This Privacy Policy applies to the following entities (collectively, “EBSCO
Information Services” or “we” or “us” or “our”):

 * EBSCO Information Services Division of EBSCO Industries, Inc. and its
   applicable subsidiaries*
 * EBSCO Information Services, LLC
 * EBSCO Publishing, Inc. and its subsidiaries
 * EBSCO International, Inc. and its applicable subsidiaries
 * DynaMed, LLC
 * Yankee Book Peddler, Inc. dba GOBI Library Solutions from EBSCO

*For a list of Data Protection Representatives see the table at the end of this
Privacy Policy.

EBSCO Information Services respects the privacy of its users and we are
committed to protecting our users’ privacy through our compliance with this
Privacy Policy.

EBSCO Information Services wants you to have a positive experience at our
Websites. Our goal is to provide you with an experience that delivers the
information, resources and services that are helpful to you. In order to achieve
this goal, we may collect information from you. This Privacy Policy describes
our information collection practices and the privacy principles we follow.

To exercise your privacy rights or to ask us questions about this Privacy Policy
or our privacy practices, you can submit a request by contacting us using any of
the methods provided in the “How Can I Exercise My Rights?” section of this
Privacy Policy.



What Information Is Collected and How is it Used?

[Information about children's data and our Websites can be found at Section I of
this Policy]



A. What Information Do We Collect?



1. Personal Information: EBSCO Information Services collects, and has collected
during the preceding 12-month period, the following categories of personal
information (information that identifies you as an individual or relates to an
identifiable individual) (collectively, “Personal Information”):



Category of Personal Information Collected

Categories of Sources from Which Personal Information is Collected

Business or Commercial Purpose(s) for Which Personal Information is Collected

Categories of Third Parties with Whom Personal Information is Shared

Personal Identifiers

 * Individuals
 * Customers
 * Data resellers (attendee lists and business prospect lists)

 * Sales
 * Products and services information and awareness

 * Business partners
 * Service Providers (operating systems and platforms; communication providers;
   data analytics providers)

Other Personal Information Categories

 * Individuals
 * Customers
 * Data resellers (attendee lists and business prospect lists)

 * Sales
 * Products and services information and awareness
 * Payment processing

 * Business partners
 * Service Providers (payment processors)

Internet or Other Electronic Network Activity Information

 * Individuals
 * Service Providers (operating systems; other information technology systems;
   data analytics providers)

 * Delivery, operation, and security of our Websites
 * Analytics
 * Improving the user experience
 * Sales
 * Products and services information and awareness

 * Service Providers (data analytics providers; internet service providers;
   operating systems and platforms; advertising networks; social networks)

Geolocation Data

 * Individuals (user’s device)
 * Service Providers (data analytics providers; internet service providers;
   operating systems and platforms)

 * Website performance
 * Location-based sales

 * Service Providers (data analytics providers; internet service providers;
   operating systems and platforms)

If you submit any Personal Information relating to other individuals to us or to
our service providers, you represent that you have the authority to do so and to
permit us to use the information in accordance with this Privacy Policy.



2. Non-Personal Information: EBSCO Information Services collects information
that does not directly reveal your identity or does not directly relate to an
identifiable individual. This may include a unique identifier (unconnected to an
individual’s Personal Information) and related analytics and usage information
that we use to track usage of our Websites, track trends in our Websites,
administer the Websites, and improve our users’ experience.



3. Note About HIPAA Compliance: Certain products and services made available by
DynaMed, LLC (“HIPAA-compliant Services”) are designed and intended to collect
or process protected health information on behalf of covered entities, and are
subject to the requirements of the Health Insurance Portability and
Accountability Act of 1996, and its associated regulations (HIPAA). This Privacy
Policy does not apply to, or restrict our handling of protected health
information that may be processed by any HIPAA-compliant Services that you are
using. Instead, our handling of protected health information is governed by a
separate agreement, including a business associate agreement between us and the
customer that has licensed the HIPAA-compliant Services. The terms “protected
health information”, “covered entities” and “business associate agreement” used
in this section have the same meaning as provided in HIPAA.



B. How Do We Collect the Information?

The categories of sources from which we collect Personal Information are
described in the table above.

We only collect and use Personal Information when you voluntarily provide it to
us, with the exception of your IP address, geolocation, and certain device
information which may be automatically captured when you access our Websites.
Please refer to your device’s settings to control the collection and sharing of
your geolocation data with us.

Under limited circumstances, we also collect limited business contact
information from legitimate third parties (for example, third parties that
provide attendee lists or business prospect lists). This helps us to update or
expand our records. If you provide us Personal Information about others, or if
others give us your Personal Information, we will only use that information for
the specific reason for which it was provided to us. Examples of the types of
Personal Information that may be obtained from public sources or purchased from
third parties and combined with information we already have about you, may
include name, email address, job title, and company/institution affiliation.

In order to use some portions of our Websites, a user must first complete a
registration form or provide an e-mail address that will require the user’s
disclosure of limited Personal Information. Such disclosure is strictly
voluntary.

Because of how email communication works, you will have to disclose an email
address to us if you choose to contact us or communicate with us by email.

We automatically collect non-Personal Information generated from your use of our
Websites. We use this non-Personal Information in the aggregate. We do not
combine these types of non-Personal Information with Personal Information.



Cookies and Similar Technologies: For information about the cookies and other
tracking technologies used by our Websites and how to manage your settings for
these cookies and technologies, please visit our Cookie Policy.

Social Media Features: Our Websites may use social media features, such as the
Facebook ‘like’ button (“Social Media Features”). These features may collect
your IP address and which page you are visiting on our Websites, and may set a
cookie to enable the feature to function properly. You may be given the option
by such Social Media Features to post information about your activities on our
Websites to a profile page of yours that is provided by a third-party Social
Media network in order to share with others within your network. Social Media
Features are either hosted by a third party or hosted directly on the Websites.
Your interactions with these features are governed by the privacy policy of the
company providing the relevant Social Media Features.



C. How Do We Use the Information?

The business or commercial purpose(s) for which Personal Information is
collected is described in the table above.

We use the Personal Information we collect for limited internal purposes that
may include, but are not limited to, processing your transactions, establishing
and/or verifying a person’s or account holder’s identity, customer service,
improving and customizing our Websites and their content, development of
products and services, content processing, content classification, and providing
you with information concerning our products and services. We will retain this
information for as long as it is needed for the purposes for which it was
collected, and/or to comply with our legal obligations, resolve disputes, and
enforce our agreements.

We use the non-Personal Information we collect to administer the Websites,
perform diagnostics, collect content-specific usage statistics, protect the
Websites and their content from inappropriate use, and improve the user's
experience.

We may use the Personal Information and non-Personal Information we collect by
sharing it with third party agents, vendors, contractors, partners, or content
providers of EBSCO Information Services (collectively, "Service Providers") for
purposes of managing purchases of our products and services, servicing our
systems, and obtaining support services for our businesses. We are not in the
business of selling Personal Information to third parties or Service Providers
and will share it with Service Providers only as we describe in this Privacy
Policy. In situations where we share Personal Information with Service
Providers, we ensure access is granted to the Service Providers only upon the
condition that the Personal Information is kept confidential and is used only
for carrying out the services these Service Providers are performing for EBSCO
Information Services. As part of making that determination whether we will share
Personal Information with Service Providers, we will obtain assurances that they
will appropriately protect and maintain the confidentiality of Personal
Information consistent with this Privacy Policy and as required by applicable
law.

The Personal Information we collect from you may be transferred to, and
processed in, countries other than the country in which you live. These
countries may have data protection laws that are different than the laws of your
country. Specifically, the servers we use to provide our Services are located in
the United States. This means that when we collect your Personal Information, we
may process it in the United States or the country where you live. However, when
we process your Personal Information, irrelevant of its processing location, we
take appropriate measures, as discussed below, to ensure that your Personal
Information remains protected in accordance with this Privacy Policy.

We may share your usage data related to our Websites with our affiliates and
certain Service Providers for purposes of providing or improving our Websites.
We will not disclose any information about your usage data related to our
Websites to unaffiliated third-parties, except as necessary to enhance the
website experience, to enforce the terms of use, or as required by law.

We also reserve the right to disclose your Personal Information if we are
required to do so by law, or in the good faith belief that disclosure of the
information is reasonably necessary to comply with legal process, and to the
extent permitted by local law, to respond to claims, or to protect or advance
the rights, property, safety, or well-being of our company, our employees,
customers, or the public.

We will not use your Personal Information for automated-decision making.

In the unlikely event that all or substantially all of the assets of EBSCO
Information Services or any of its applicable subsidiaries are acquired,
customer information, which may include Personal Information, may be one of the
transferred assets unless restricted by applicable local law, in which case the
acquiring entity will be subject to the same commitments for such customer
information.



D. What is Our Legal Basis for Collecting and Using Personal Information?

Our legal basis for collecting and using the Personal Information described
above will depend on the Personal Information concerned and the specific context
in which we collect it.

However, we will normally collect Personal Information from you only:

 * where we need the Personal Information to perform a contract with you or your
   organization;
 * where the processing is in our legitimate interests and not overridden by
   your data protection interests or fundamental rights and freedoms; or
 * where we have your consent to do so.

In some cases, we may also have a legal obligation to collect Personal
Information from you or may otherwise need the Personal Information to protect
your vital interests or those of another person.

If we ask you to provide Personal Information to comply with a legal requirement
or to perform a contract, we will make this clear at the relevant time and
advise you whether the provision of your Personal Information is mandatory or
not (as well as of the possible impact if you do not provide your Personal
Information).

Similarly, if we collect and use your Personal Information in reliance on our
legitimate interests (or those of any third party), we will make clear to you at
the relevant time what those legitimate interests are.

If you have questions about or need further information concerning the legal
basis on which we collect and use your Personal Information, please contact us
using the contact information provided below.



E. How Do We Secure Personal Information?

EBSCO Information Services has taken appropriate technical and organizational
measures to ensure that Personal Information we have collected or will collect
in the future is secure. For example, we have limited the number of people who
have access to Personal Information, by electronic security systems and
authentication methods that guard against unauthorized access.

As a reminder, EBSCO Information Services provides links to third-party
websites. These websites may not have the same privacy policies as EBSCO
Information Services. We take reasonable care in recommending these websites,
but we are not responsible for their content or privacy policies. We urge users
to read the privacy statement of a third-party website when leaving our Websites
and linking to a third-party website.

We always use industry-standard technologies when transferring and receiving
consumer data we receive. We have appropriate security measures in place in our
physical facilities to protect against the loss, misuse, or alteration of
information that we have collected from you in connection with our Websites.



F. What Are My Rights?

Depending on your country or state of residency, you may have legal rights with
respect to your Personal Information, including one or more of the following
(each of which may be subject to certain exceptions that will be analyzed on a
case-by-case basis):

Right to be Informed

An organization must provide certain information to individuals when collecting
and processing their Personal Information.

Right of Access / Right to Know

Individuals have a right to obtain confirmation as to whether or not their
Personal Information is being collected and/or processed. Individuals also have
a right to request that an organization disclose the Personal Information it
collects, uses, discloses, sells, and/or otherwise processes.

Right to Rectification

Individuals have the right to require an organization to correct inaccurate
Personal Information concerning the individual and to have incomplete Personal
Information completed, including by means of providing a supplementary
statement.

Right to Restrict Processing

Individuals have the right to require an organization to restrict the processing
of their Personal Information.

Right of Data Portability

Individuals have a right to receive a copy of their Personal Information in a
portable and readily usable (structured, commonly used, and machine-readable)
format that can be transmitted to certain third parties without hindrance.

Right to Object or Opt-out

Individuals can request an organization to stop processing and/or selling (if
applicable) their Personal Information.

Right to Withdraw Consent

Individuals have the right to withdraw their consent to the processing of their
Personal Information at any time when the processing is based on the
individual’s consent. Withdrawal of consent does not affect processing that
occurred prior to such withdrawal (it only has future effect).

Right to Erasure or Deletion

Individuals can request the deletion of their Personal Information collected or
maintained by an organization.

Right to Non-discrimination

An organization cannot discriminate against an Individual because of the
exercise of their legal rights with respect to their Personal Information.

Right to not be Subject to Automated Decision Making

Individuals have the right not to be subject to a decision based solely on
automated processing, including profiling, if such processing has a legal effect
or otherwise significantly affects the individual.

Right to Lodge a Complaint

If you are located in the European Union (EU), European Economic Area (EEA), or
the United Kingdom, you have the right to lodge a complaint with a supervisory
authority in relation to the processing of your Personal Information.

Additional Information Regarding the Right to Know and the Right to Opt-out

EBSCO Information Services does not and will not sell Personal Information to
third parties for a business or commercial purpose and has not sold Personal
Information to third parties for a business or commercial purpose during the
preceding 12 months or at any other time. Likewise, we do not and will not sell
Personal Information of minors under 16 years of age without affirmative
authorization and have not sold Personal Information of minors under 16 years of
age during the preceding 12 months or at any other time.

We disclose, and have disclosed during the preceding 12-month period, the
following categories of personal information to third parties for a business or
commercial purpose:

Categories of Personal Information Disclosed

Personal Identifiers

Other Personal Information Categories

Internet or Other Electronic Network Activity Information

Geolocation data

Additional Information Regarding the Right to Object

If we process your Personal Information based on our legitimate interests, you
can object to this processing in certain circumstances. In such cases, we will
cease processing your Personal Information unless we have compelling legitimate
grounds to continue processing or where it is needed for compliance and/or legal
reasons. Where we use your Personal Information for direct marketing purposes,
you can always object or opt-out by using the unsubscribe link in such
communications or by submitting a request using any of the methods provided
below.



G. How Can I Exercise My Rights?

We want to assure you that you can exercise any legal rights that you have with
respect to your Personal Information. Upon request, we will tell you whether or
not we have collected or processed any of your Personal Information.

If you would like to manage, change, limit, or delete your Personal Information,
you can do so through your account settings on our Websites (if applicable) or
by submitting a request using any of the methods provided below.

To exercise any other legal rights with respect to your Personal Information,
you may submit a request using any of the methods provided below.

We will respond to your request as soon as reasonably possible, but no later
than the legally required timeframe.



To exercise your rights (or to ask us questions about this Privacy Policy or our
data practices), you can submit a request using any of the methods below:

 1. Via Web: Please click here (This hyperlink will redirect to our privacy
    management platform provided by our vendor, OneTrust, Inc.)
 2. Via Toll-Free Telephone: 1-833-705-0124
 3. Via Mail: EBSCO Information Services
    5724 Highway 280 E
    Birmingham, AL 35242, USA
    Attn: Data Privacy Officer, Legal Department
 4. Via Email: privacy@ebsco.com

Verification of Requests

All requests submitted to us will be verified to ensure that the person making
the request (the “Requstor”) is the individual about whom we have collected
Personal Information. The method we use to verify the Requestor’s identity may
vary based on the type of customer or user, the Websites used, and the type of
Personal Information we have collected. In most cases, we will require the
Requestor to provide the following information when submitting a request:

 * Type of Customer or User
 * First Name
 * Last Name
 * Email Address
 * Country
 * State
 * Legal Relationship to the Subject of the Request

We will use this identifying information to communicate with the Requestor and
receive confirmation that they submitted the request, and then match this
identifying information with the Personal Information we already maintain. We
may also use the contact information that we already maintain to communicate
with the individual to confirm that they submitted the request. In rare cases,
we may ask for additional information to verify the request, which may include a
signed declaration under penalty of perjury that the Requestor is the individual
whose Personal Information is the subject of the request.

If the Requestor submits a request to delete Personal Information, we will
separately confirm that the individual wants their Personal Information deleted.

We may deny a request if we cannot verify the identity of the Requestor to a
reasonable degree of certainty or a reasonably high degree of certainty
(depending on the type of request, the sensitivity of the Personal Information,
and the risk of harm to the individual posed by a unauthorized request) or, in
the case of a request to delete Personal Information, we may deny a request if
we are not able to separately confirm that the individual wants their Personal
Information deleted..

Authorized Agent

If you use an authorized agent to submit a request, we will require that you:

 * provide the authorized agent written permission to act as your authorized
   agent; and
 * verify the authorized agent’s identity directly with us.

The above authorized agent requirements do not apply if you have provided the
authorized agent with legally binding power of attorney in accordance with
applicable law.

We may deny a request from an agent that does not submit proof that they have
been authorized by you to act on their behalf.



H. What Choices Do I Have?

We understand that you may not want to allow our disclosure of your Personal
Information to our Service Providers, or to let us use that information for
purposes that you believe may be incompatible with the purpose for which it
originally was collected (as permitted by this Privacy Policy) or that you later
may authorize. Therefore, you may contact us to inform us that you do not want
to permit these uses of your Personal Information. To do so, please contact us
using the contact information provided above.

It is important to us that the Personal Information we collect is appropriate
and relevant to the purposes for which we intend to use it. We will use Personal
Information only in ways that are compatible with the purposes for which it was
collected or subsequently authorized by the person providing the information.
EBSCO Information Services will take reasonable steps to ensure that Personal
Information is relevant to its intended use, accurate, complete, and current.

You may sign-up to receive email newsletters or other marketing materials from
us. If you would like to discontinue receiving this information, you may
immediately update your email preferences free of cost by using the
“Unsubscribe” link found in emails we send to you or through your account
settings on our Websites or by submitting a request using any of the methods
provided above.



I. Collection and Use of Information from Children: Information for Parents

Our Websites are not intended for children under 16 years of age. No one under
16 years of age may provide any Personal Information to or on the Websites. We
do not knowingly collect Personal Information from children under 16 years of
age. If you are under 16 years of age, do not use or provide any information on
our Websites or on or through any of their features. If we learn we have
collected or received Personal Information from a child under 16 years of age
without verification of parental consent, we will delete that information. If
you believe we might have any information from or about a child under 16 years
of age, please contact us using the contact information provided above.

To the extent we collect any information of minors under 16 years of age that is
considered personal information under any applicable law, we do not and will not
sell such information without affirmative authorization and have not sold such
information during the preceding 12 months or at any other time.

If you are a parent and have questions about our practices, please feel free to
contact us using the contact information provided above.



J. How Long Do We Retain This Information?

We retain Personal Information we collect from you where we have an ongoing
legitimate business interest or other legal need to do so (for example, to
provide you with a service you have requested or to comply with applicable
legal, tax or accounting requirements).

When we have no further legitimate business interest or legal need to process
your Personal Information, we will either delete or anonymize it or, if this is
not possible (for example, because your Personal Information has been stored in
backup archives), then we will securely store your Personal Information and
isolate it from any further processing until deletion is possible.



EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF and
Swiss-U.S. Data Privacy Framework

EBSCO Industries, Inc. and its subsidiaries EBSCO International, Inc., EBSCO
Publishing, Inc. dba EBSCO Information Services, DynaMed, LLC, and Yankee Book
Peddler, Inc. dba GOBI Library Solutions from EBSCO (collectively, the “EBSCO
Covered Entities”) comply with the EU-U.S. Data Privacy Framework (EU-U.S. DPF),
the UK Extension to the EU-U.S. DPF and the Swiss-U.S. Data Privacy Framework
(Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.

The EBSCO Covered Entities have certified to the U.S. Department of Commerce
that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF
Principles) and the UK Extension to the EU-U.S. DPF with regard to the
processing of personal data received from the European Union in reliance on the
EU-U.S. DPF. The EBSCO Covered Entities have certified to the U.S. Department of
Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles
(Swiss-U.S. DPF Principles) with regard to the processing of personal data
received from Switzerland. If there is any conflict between the terms in this
privacy policy and the EU-U.S. DPF Principles, the UK Extension to the EU-U.S.
DPF and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn
more about the Data Privacy Framework (DPF) program, and to view our
certification, please visit https://www.dataprivacyframework.gov/.

The EBSCO Covered Entities are responsible for the processing of personal data
it receives, under the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and
Swiss-U.S. DPF, and subsequently transfers to a third party acting as an agent
on its behalf. The EBSCO Covered Entities comply with the EU-U.S. DPF, the UK
Extension to the EU-U.S. DPF and Swiss-U.S. DPF Principles for all onward
transfers of personal data from the EU and Switzerland, including the onward
transfer liability provisions.

The Federal Trade Commission has jurisdiction over the EBSCO Covered Entities’
compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and
Swiss-U.S. DPF. In certain situations, the EBSCO Covered Entities may be
required to disclose personal data in response to lawful requests by public
authorities, including to meet national security or law enforcement
requirements.

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and the
Swiss-U.S. DPF, the EBSCO Covered Entities commit to refer unresolved complaints
concerning our handling of personal data received in reliance on the EU-U.S.
DPF, the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to TRUSTe, an
alternative dispute resolution provider based in the United States. EU, EEA, and
Swiss individuals with inquiries or complaints may contact the EBSCO Covered
Entities by mail at 5724 Highway 280 E, Birmingham, AL 35242 USA, Attn: Data
Privacy Officer or by email at privacy@ebsco.com. If you do not receive timely
acknowledgment of your DPF Principles-related complaint from us, or if we have
not addressed your DPF Principles-related complaint to your satisfaction, please
visit https://feedback-form.truste.com/watchdog/request for more information or
to file a complaint. These dispute resolution services are provided at no cost
to you.

For complaints regarding EU-U.S. DPF, the UK Extension to the EU-U.S. DPF and
Swiss-U.S. DPF compliance not resolved by any of the other DPF mechanisms, you
have the possibility, under certain conditions, to invoke binding arbitration.
Further information can be found on the official DPF website:
https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf?tabset-35584=2.



Questions

If you have any questions, comments, or concerns regarding this Privacy Policy
or our practices, please contact us using the contact information provided
above.

If you have an unresolved privacy or data use concern that we have not addressed
satisfactorily, please contact our U.S.-based third party dispute resolution
provider (free of charge) at https://feedback-form.truste.com/watchdog/request.



Changes to Privacy Policy

We will notify you of changes to this Privacy Policy by posting an updated
policy on this page. You agree that any use of the Websites is based on this
Privacy Policy, current at the time of use. If we make any material changes, we
will notify you by means of a notice on our Websites (such as a banner or
pop-up) prior to the changes becoming effective and provide you with the ability
to consent to these changes (such as an "I agree" or "OK" button, or a prominent
statement indicating the changes are in effect and continued use of the Websites
signifies consent). We encourage you to periodically review this page for the
latest information on our privacy practices.



Miscellaneous

This Privacy Policy does not apply to information collected by LearningExpress,
LLC. To learn more about the information practices of LearningExpress, LLC,
please visit its website, www.learningexpresshub.com.



Alternative Format / Accessibility: To access this Privacy Policy in an
alternative format, click here to download a PDF version. If you have
accessibility questions, please contact accessibility@ebsco.com.



Do Not Track Signals: EBSCO Information Services does not recognize automated
browser signals regarding tracking mechanisms, which may include ‘do not track’
instructions.



Data Protection Representatives

Data Protection Representative

Country of Business Registration

EBSCO International, Inc.

United Kingdom and Sweden

EBSCO Information Services SAS

France

EBSCO GmbH

Austria

EBSCO Information Services GmbH

Germany

EBSCO Information Services B.V.

Netherlands

EBSCO Information Services S.r.l.

Italy

EBSCO Subscription Services Espana S.L.U.

Spain

EBSCO Information Services s.r.o.

Czech Republic

EBSCO Sp. z.o.o.

Poland

EBSCO
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