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* CrowdStrike Cyber Dependent
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Get a Demo
Back
Platform
* Platform Overview
* Singularity Platform Welcome to Integrated
Enterprise Security
* Singularity XDR Native & Open Protection,
Detection, and Response
* Singularity Data Lake AI-Powered,
Unified Data Lake
* How It Works The Singularity XDR Difference
* Singularity Marketplace One-Click Integrations to Unlock the Power of XDR
* Surfaces
* Endpoint Autonomous Prevention, Detection, and Response
* Cloud Autonomous Runtime Protection for Workloads
* Identity Autonomous Identity & Credential Protection
* Platform Packages
* Singularity Complete The Standard for Enterprise Cybersecurity
* Singularity Control Organization-Wide
Protection and Control
* Singularity Core Cloud-Native NGAV
* Package Comparison Our Platform at a Glance
* Platform Products
* Singularity Cloud Workload Security Real-Time Cloud Workload Protection
Platform
* Purple AI Accelerate SecOps with Generative AI
* Singularity Mobile Mobile Threat Defense
* Singularity Threat Intelligence Comprehensive adversary intelligence
* Singularity Cloud Data Security AI-Powered Threat Detection
* Singularity RemoteOps Orchestrate Forensics at Scale
* Singularity Identity Identity Threat Detection
and Response
* Singularity Ranger AD Active Directory Attack Surface Reduction
* Singularity Ranger Insights Rogue Asset Discovery
* Singularity Hologram Deception Protection
Why SentinelOne?
* Why SentinelOne?
* Why SentinelOne? Cybersecurity Built
for What’s Next
* Our Customers Trusted by the World’s Leading Enterprises
* Industry Recognition Tested and Proven
by the Experts
* About Us The Industry Leader in Autonomous Cybersecurity
* Compare SentinelOne
* CrowdStrike Cyber Dependent
on a Crowd
* McAfee Pale Performance,
More Maintenance
* Microsoft Platform Coverage
That Compromises
* Trend Micro The Risk of DevOps Disruption
* Palo Alto Networks Hard to Deploy,
Harder to Manage
* Carbon Black Adapt Only as Quickly
as Your Block Lists
* Symantec Security Limited
to Signatures
* Verticals
* Energy
* Federal Government
* Finance
* Healthcare
* Higher Education
* K-12 Education
* Manufacturing
* Retail
Services
* Strategic Services
* PinnacleOne Strategic Advisory Group
Services Overview
* Threat Services
* Vigilance Respond Pro
MDR + DFIR 24x7 MDR with Full-Scale Investigation & Response
* WatchTower Pro
Threat Hunting Dedicated Hunting & Compromise Assessment
* Vigilance Respond
MDR Dedicated SOC
Expertise & Analysis
* WatchTower
Threat Hunting Hunting for Emerging Threat Campaigns
* Support, Deployment, & Health
* Technical Account Management Customer Success with Personalized Service
* SentinelOne GO Guided Onboarding & Deployment Advisory
* SentinelOne University Live and On-Demand Training
* Support Services Tiered Support Options for Every Organization
* SentinelOne Community Community Login
Partners
* Our Network
* MSSP Partners Succeed Faster
with SentinelOne
* Singularity Marketplace Extend the Power
of S1 Technology
* Cyber Risk
Partners Enlist Pro Response
and Advisory Teams
* Technology Alliances Integrated, Enterprise-Scale Solutions
* SentinelOne for AWS Hosted in AWS Regions Around the World
* Channel Partners Deliver the Right
Solutions, Together
Program Overview
Resources
* Resource Center
* Case Studies
* Data Sheets
* eBooks
* Reports
* Videos
* Webinars
* White Papers
View All Resources
* Blog
* Cyber Response
* Feature Spotlight
* For CISO/CIO
* From the Front Lines
* Identity
* Cloud
* macOS
* SentinelOne Blog
Blog
* Tech Resources
* SentinelLABS
* Ransomware Anthology
* Cybersecurity 101
About
* About SentinelOne
* About SentinelOne The Industry Leader in Cybersecurity
* Investor Relations Financial Information & Events
* SentinelLABS Threat Research for
the Modern Threat Hunter
* Careers The Latest Job Opportunities
* Press & News Company Announcements
* Cybersecurity Blog The Latest Cybersecurity Threats, News, & More
* F1 Racing SentinelOne &
Aston Martin F1 Team
* FAQ Get Answers to Our Most Frequently Asked Questions
* DataSet The Live Data Platform
* S Foundation Securing a Safer Future for All
* S Ventures Investing in the Next Generation
of Security and Data
* Brand SentinelOne Brand Guidelines
Get a Demo
* 1-855-868-3733
* Contact
* Cybersecurity Blog
Experiencing a Breach?
* 1-855-868-3733
* Contact
* Cybersecurity Blog
PRIVACY POLICY
September 4, 2023
SENTINELONE PRIVACY POLICY
Introduction
This Privacy Policy (“Policy”) describes how SentinelOne, Inc. and its wholly
owned subsidiaries and affiliates (collectively, “SentinelOne”, “we”, or “us”)
collect, use, disclose and otherwise process your personal information in
connection with the management of our business and our relationships with
customers, visitors and event attendees.
This Policy explains your rights and choices related to the personal information
we collect when:
* You interact with our websites, including www.sentinelone.com,
support.sentinelone.com, app.scalyr.com, as well any other websites that we
operate and that link to this Policy (our “Sites”);
* You visit, interact with, or use any of our offices, events, sales, marketing
or other activities; and
* You use our platform, including software, mobile application, and other
products and services (the “Solutions”)
This Policy does not cover:
* Applicant information. This Policy does not cover information related to our
employment recruiting efforts. Please see our Applicant Privacy Statement for
that information.
* Organizational Use. When you use our products or services on behalf of an
organization (e.g., your employer), your use is administered and provisioned
by your organization under its policies regarding the use and protection of
personal data. If you have questions about how your data is being accessed or
used by your organization, please refer to your organization's privacy policy
and direct your inquiries to your organization's system administrator.
* Third Parties. This Policy does not apply to any products, services,
websites, or content that are offered by third parties and/or have their own
privacy statement.
SentinelOne determines the purposes for and means of the processing (i.e., we
are the data controller) of your personal information as described in this
Policy unless expressly specified otherwise.
Personal Information Collection
We may collect the following types of personal information:
* Business contact information, such as your first and last name, professional
title, business affiliation and address, email, and phone number.
* Services account information, such as the Solutions you use, webinars and
other events you sign up for, transactions, and business relationship
information.
* Communications with us, including questions or inquiries you may send us, and
any information that you create, input, submit, post, upload, transmit, store
or display on our Sites.
* Information from cookies and other automated technologies, such as
information about the devices you use to engage with our Solutions and Sites,
and online activity data. For more details about the technologies we use, the
categories of information we collect, and how we use this information, please
review our Cookie Policy.
We may also obtain personal information from other sources, including:
* Third parties, such as business intelligence services, event co-sponsors, and
other data providers.
* Public sources, such as company websites and our pages on social media
platforms.
How we Use Personal Information
We use personal information for the following purposes:
* SentinelOne Site. When you visit our Sites, we use personal information to
interact with you, provide you relevant marketing data and information,
contact you about our Solutions, personalize or customize your experience
(based on preferences or geography, for example), conduct research (such as
to test the performance and layout of our Sites), and to improve the content
and availability of the Sites. If you interact with any publicly accessible
blogs, community forums, comments sections, discussion forums, or other
interactive features on our Sites, we may display any information that you
post and that information might be read, collected, and used by others who
access it.
* Administering the Solutions. If you subscribe or are exploring a subscription
to our Solutions, we use personal information to create and administer your
account, manage our business relationship, and communicate with you about the
Solutions, including to send you notifications and keep you informed of any
updates to the Solutions. We also analyze trends in the purchase and use of
our Solutions to understand our customers’ needs and interests, recommend
additional Solutions, forecast business needs, and to improve and develop our
Solutions. We may accept payments on our Sites using a payment service
provider. The information provided to the payment service provider in
connection with payment and transactions is handled in accordance with the
payment service provider’s terms and privacy policies.
* Newsletters, events, marketing and advertising. If you sign up to receive
newsletters or other additional information from us, attend a webinar or live
event, or participate in any other offering, we use the information you
provide, such as your name, company name, email address and phone number, to
facilitate your request and to identify business opportunities. Subject to
consent where required, we also use personal information to develop and send
direct marketing communications, including by email, and to make sales and
marketing calls promoting our Solutions, events, programs or other services
that we believe are of interest to you. You can unsubscribe from our
marketing communications as described in the Unsubscribe from marketing
communications section below. We also use cookies and similar technologies to
engage in interest-based advertising. Please review our Cookie Policy for
more information.
* Testimonials. Where you permit us to share your experience with our
Solutions, we may post testimonials on the Sites that may contain Personal
Information. We obtain your consent to post your name along with your
testimonial. If you wish to update or delete your testimonial, you can
contact us at privacy@sentinelone.com.
* Partners. If you partner with us to promote or provide the Solutions,
including by using our Partner Portal, we use your information to maintain
and administer our business relationship and to evaluate the performance of
our partnership.
* Compliance and protection. We also use personal information to comply with
applicable laws, lawful requests, and legal process, such as to respond to
subpoenas or requests from government authorities; protect our, your, or
others’ rights, privacy, safety, or property (including by making and
defending legal claims); audit our internal processes for compliance with
legal and contractual requirements and internal policies; enforce the terms
and conditions that govern our Solutions; and prevent, identify, investigate,
and deter fraudulent, harmful, unauthorized, unethical, or illegal activity,
including cyberattacks and identity theft.
* At your option. Other than as set out above, you will receive notice when
personal information about you might be shared with third parties, and you
will have an opportunity to choose not to share that information.
We will only use your personal information as described in this section if we
have a valid legal ground for the processing under applicable laws. Our legal
grounds for processing include: consent, where you have consented to the use of
your personal information (including, where applicable, to receive marketing
communications); legitimate interests, such as to promote, develop and improve
our Sites and Services, to protect our legal rights, and to establish, exercise,
or defend legal claims, provided that such interests are not overridden by your
interests or your fundamental rights and freedoms; and legal obligations,
including to comply with tax and accounting obligations. We may also process
your personal information when necessary to protect your or another individual’s
vital interests.
How We Share Personal Information
We share personal information with:
* Affiliates. All SentinelOne entities in the US and worldwide, for purposes
consistent with this Policy.
* Service providers. Companies and individuals that provide services on our
behalf or help us operate our Services (such as hosting, information
technology, customer support, email delivery, and website analytics
services). SentinelOne contractually requires all its third-party business
partners with whom it shares personal information to take commercially
reasonable steps and implement policies to safeguard your personal
information, and to not use your personal information for any purpose other
than to assist SentinelOne in serving its customers.
* Advertising vendors. Third party advertising companies, including for the
interest-based advertising purposes described above, that can collect
information on our Sites through cookies and other automated technologies.
* Social media platforms. Our Sites also include social media features that may
collect your IP address, which webpage you are visiting on our Sites, and may
set a cookie to enable the feature to function properly. Your interactions
with these features are governed by the privacy policy of the company
providing the feature.
* Third parties. We may also share your personal information with business
partners and third parties, such as event sponsors when you attend one of our
events, that may want to market products or services to you. If we share
personal information with such unaffiliated third parties for their own
marketing purposes, we provide you with an opportunity to opt out of such
uses either at the point of collection or through the choice mechanisms set
forth in this Policy.
* Professional advisors. Professional advisors, such as lawyers, auditors,
bankers, and insurers, in the course of the professional services that they
render to us.
* Authorities and others. Law enforcement, government authorities, and private
parties, as we believe in good faith to be necessary or appropriate for the
compliance and protection purposes described above.
* Business transferees. Acquirers and other relevant participants in business
transactions (or negotiations for such transactions) involving a corporate
divestiture, merger, consolidation, acquisition, reorganization, sale, or
other disposition of all or any portion of the business or assets of, or
equity interests in, SentinelOne (including in connection with a bankruptcy
or similar proceedings). We may assign or transfer this Policy, as well as
your account and related information and data, including any personal
information, to any person or entity that acquires all or substantially all
of our business, stock or assets, or with whom we merge.
SentinelOne does not sell the personal information we collect as “sale” is
defined in Virginia, Nevada, Colorado, and California.
Use of Cookies and Web Technologies
SentinelOne Sites, Solutions, and advertisements may use automatic data
collection tools such as cookies, embedded web links, and web beacons.
Additional details about how we use these technologies, and how you may limit
our use of online tracking technologies is described in our Cookie Policy.
Third-Party Links
The Sites may include links to third-party sites, products or services. Please
note that your access to and use of these third-party sites, products or
services may result in the collection of or sharing of your information,
including personal information. These third parties have separate and
independent privacy policies, and we are not responsible or liable for your
interactions with such third-parties (as further described in our Master
Subscription Agreement). The option to link to such third-party sites, products
or services is not an endorsement or representation regarding any third-party
sites, products or services, and we encourage you to review and understand such
third-parties privacy policies.
Solutions
SentinelOne protects devices, workloads, and endpoints at scale. The SentinelOne
Agent enables this protection by deploying agents to locations across customer
environments, monitoring those locations, and then sending the relevant
information to the Singularity XDR Management Console where customers can
visualize, detect, and respond directly to events. And for devices on the move,
Singularity Mobile provides AI-powered full-device protection to all three major
mobile platforms, sending information to the same SentinelOne Management
Console. Our agents and mobile solution help identify not just malicious
activity but also associated events in order to provide customers with the
complete Storyline picture of a suspected or actual compromise. And because
hackers are constantly evolving their tactics, techniques, and procedures,
SentinelOne monitors vast amounts of machine metadata to help ensure malicious
activity is not only caught but is also contextualized and traceable. The
overwhelming majority of this metadata is machine generated and contains
non-attributable data such as process ID, operating system version, information
about applications, and command line arguments. In limited situations however,
file names, and generalized location inferred from public IP addresses of the
endpoint where the metadata is located are collected. This personal information
is almost exclusively considered Customer Data and is collected on behalf of
customers in accordance with the directions provided to us in the Data
Protection Addendum.
In addition to Customer Data, we also collect and process System Data to provide
the Solutions. System Data is information that we collect or generate during the
provision and administration of the Solutions and related technical support.
System Data consists of:
* Technical and Operational Data. This is information about the Solutions you
are using and about the systems and related environment from which you access
the Solutions. Examples include agent type and version, license information,
UUID, and third-party systems used in connection with the product.
* Console Data. This is information about your usage of the Management Console.
Examples include configuration settings, dashboards, user roles,
authentication credentials, and other administrative settings.
* Feature Usage Data. This is information about how the Solutions are used.
Examples include details about which features are used and user interface
metrics.
* Threat Data. This is information about threats and potential threats
identified on endpoints. Examples include malware, URLs, processes or
techniques, metadata, or other data that is potentially related to
unauthorized third parties.
System Data is processed to deliver the Solutions that you and our other
customers request. We use System Data to help us improve the performance and
functionality of the Solutions, including Threat Data specifically which is used
in our proprietary machine learning engines to detect and protect endpoints
autonomously from malicious activity. Any limited personal information contained
within System Data is never incorporated into the Solutions, nor is it used to
contact or market products or services.
Security
SentinelOne maintains (and requires its service providers to maintain)
appropriate organizational and technical measures designed to protect against
unauthorized access, alteration, disclosure or destruction of personal
information, taking into account the nature of the personal information and the
processing, and the threats posed. We are constantly working to improve on these
safeguards to help keep your personal information secure, however no security
procedures or protocols are ever guaranteed to be 100% secure, and as such we do
not guarantee the security of any personal information you provide to us or
third parties.
International Transfer of Information Collected
SentinelOne is a U.S.-based company which operates globally. When you interact
with our Sites, you provide your personal information to us in the United
States. We transfer the personal information we receive to our affiliates and
third parties as described in the How We Share Personal Information section
above. We operate globally and our affiliates and the third parties with which
we share information are based in the United States, European Union, and in
other countries around the world, some of which may not have laws that provide
equivalent protections for personal information as the laws in the countries in
which you reside. We implement appropriate safeguards in accordance with
applicable law to protect the information we transfer, including by using
European Commission approved standard contractual clauses. For more information
on how we transfer and safeguard your information, please contact us at
privacy@sentinelone.com.
Privacy Choices
Unsubscribe from marketing communications. You can unsubscribe from
marketing-related communications by following the instructions at the bottom of
the emails you receive from us or by contacting us as provided in the Contact Us
section below. If you do so, you will continue to receive service-related and
other non-marketing communications until you cease using our Services linked to
those service updates.
Privacy rights. Depending on your location, you could be entitled to submit the
following requests about your personal information:
* Access. Request that we provide you with information about our processing
your personal information and give you access to your personal information.
* Deletion. Request that we delete the personal information that we maintain
about you.
* Correction. Request that we update or correct inaccuracies in your personal
information.
* Transfer. Request that we transfer a machine-readable copy of your personal
information to you or a third party that you designate.
* Restriction. Request that we restrict the processing (including sharing) of
your personal information.
* Objection. Object to our reliance on our legitimate interests as the basis of
our processing of your personal information that impacts your rights.
To exercise all other choices described above, please contact us at
privacy@sentinelone.com. To avoid security breaches, we will need to
authenticate your identity before we respond to the request and to assess
whether these rights apply to you. Additionally, applicable law can limit these
rights, for example, by prohibiting us from providing certain sensitive
information in response to an access request and limiting the circumstances in
which we must comply with a deletion request. While we endeavor to satisfy the
requests we receive, if you are unsatisfied with our response, you may have the
right to complain to a privacy or data protection regulator in your country.
Children’s Personal Information
Our Solutions are not intended for use by children. If you have reason to
believe that a child has provided personal information to us, please contact us
at privacy@sentinelone.com. We will use commercially reasonable efforts to
delete such personal information.
U.S. State Privacy Laws
Some U.S. state privacy and data protection laws like the California Consumer
Privacy Act (CCPA) and Virginia Consumer Data Protection Act (VCDPA) require
specific disclosures for state residents. If you are a resident of a state that
has imposed specific privacy requirements, please refer to our U.S. State
Privacy Notice.
Retention
We retain personal information for as long as necessary to fulfill the purposes
for which we collect it, including for the purposes of satisfying any legal,
accounting, or reporting requirements, to establish or defend legal claims, or
for fraud prevention purposes. To determine the appropriate retention period for
personal information, we consider the amount, nature, and sensitivity of the
personal information, the potential risk of harm from unauthorized use or
disclosure of personal information, the purposes for which we process personal
information and whether we can achieve those purposes through other means, and
the applicable legal requirements.
Changes to This Policy
If there are any material changes to this Policy, you will be notified by our
posting of a prominent notice on our Sites prior to the change becoming
effective or as otherwise required by law. We encourage you to periodically
review this page for the latest information on our privacy practices. Your
continued use of our Sites constitutes your agreement to be bound by such
changes to this Policy.
Contact Us
If you have questions regarding this Policy or about our privacy practices,
please contact us by email at privacy@sentinelone.com or at:
SentinelOne, Inc.
Attn: Privacy
444 Castro St., Suite 400,
Mountain View, CA 94041, United States
You may also send your questions or concerns regarding our privacy practices to
our data protection officer by email at privacy@sentinelone.com.
English Version Controls
Non-English translations of this Policy are provided for convenience only. In
the event of any ambiguity or conflict between translations, the English version
is authoritative and controls.
( Current) 2023-01-29 10:46:30Revision 2023-01-29 10:45:49Revision 2023-01-29
10:45:24Revision 2022-02-16 11:04:54Revision 2022-02-15 12:40:52Revision
2021-12-14 14:41:18Revision 2021-09-28 13:01:08Revision 2021-04-05
18:04:13Revision 2021-01-13 12:16:04Revision 2020-09-29 16:56:14Revision
2020-01-02 21:15:35Revision 2020-01-01 10:55:32Revision 2019-07-21
19:08:37Revision 2019-07-21 19:08:02
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