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Gift Shop


TERMS & CONDITIONS

These terms and conditions govern the use of danddlondon.com (the “Site”) and
its subsidiary sites. Please read them carefully. We may occasionally amend
these terms and conditions; changes will be posted on the danddlondon.com site.

MONETARY VOUCHERS & GIFT EXPERIENCES

1) D&D London Gift vouchers and Experience vouchers will be sent via email as
e-vouchers to the email address provided. Our gift vouchers include a QR code
that would need to be swiped at the restaurant to be used. We do not post
physical vouchers. Should you wish to print our vouchers, a PDF version of the
voucher can be downloaded from the order confirmation email.

2)  All Gift vouchers and Experience vouchers are exclusively valid in D&D
London’s UK-based businesses. They can be used as full or partial payments in
these establishments for food and drinks – there is no cash alternative
available, including refunds for goods purchased using gift vouchers. Once
bought, they cannot be refunded.

3) Monetary vouchers are valid for 12 months from date of purchase, Experience
vouchers are valid for 10 months from date of purchase unless expressed
otherwise. After this time they will expire, with no option to exchange, refund
or extend.

4) If your gift voucher or experience voucher is lost the balance is
non-refundable, non-transferable but can be replaced if not already used. 

5) Reservations are essential – you must tell the restaurant you intend to use
your gift voucher at the time of booking. Gift vouchers and Experience vouchers
must also be presented on arrival at the restaurant.

6) Reservations are always subject to availability, and at the restaurant’s
discretion. Please call the restaurant directly to book.

7) Experience vouchers cannot be transferred. They are valid only for the
selected Gift Experience and are not inclusive of discretionary service charge
and discretionary music charges, nor any additional items.

8) D&D London reserves the right to alter these terms and conditions without
prior notice, at any time.

9) For any queries regarding your purchase please call 020 7716 0716 or
email gifts@danddlondon.com. You will receive an email confirmation of your
purchase, if you do not, please check your spam folder or contact us.

10) Risk will pass to the customer upon delivery and title will pass upon
receipt of payment in full.

11) Redemption subject to availability and booking highly recommended.
Experiences cannot be redeemed if they are cancelled with under 24 hours’
notice.

13) We do not currently extend any out of date Gift vouchers or Gift Experiences
vouchers.

14) Our gift vouchers cannot be used as form of payment to purchase our D&D at
home kits online.

15) Please note that in some restaurants, a maximum of 2 Experience Cards can be
used per single reservation. A maximum of 2 Gift Cards can also be used per
single reservation, when their combined amount does not exceed £249. The use of
any Gift vouchers valued at £250 and above is limited to one per reservation.
Please check policy with the restaurant you’re visiting.

EVENTS

1) D&D London event tickets will not be posted. You must present your
confirmation email at the event as proof of purchase (either printed or on your
mobile) along with identification.

2) D&D London event tickets are exclusively valid in the nominated D&D
London-based venue on that specified event date.

3) You should always check that an event is going ahead at the scheduled date,
time and venue.

4) Only if an event is cancelled will the ticket be refunded.

5) D&D London reserves the right to alter these terms and conditions without
prior notice, at any time.

1. Information About Us

danddLondon.com is a site operated by D&D London Ltd (“We”). Our Company Number
is 2859789 and our trading address is at 16 Kirby Street, London, EC1N 8TS.

2. Intellectual Property

All intellectual property rights concerning this website’s design, text,
graphics and other materials are owned by danddlondon.com or our licensors.
danddlondon.com is a registered trademark of D&D London Ltd. and may not be used
for any reason without permission.

3. Access To Our Website

Access to our Site is on a temporary basis and we reserve the right to withdraw
or amend the website at any time.

Where you are provided with or are allowed to choose a user ID, password or any
other piece of information as part of our security procedures you must treat
such information as confidential and you must not disclose it to any third
party.

4. Information About You & Your Visits To Our Site

We process information about you in accordance with our Privacy Policy. You
consent to such processing and you warrant that all information that you provide
is accurate.

5. Linking To & From Our Site

Our Site may from time to time contain links to various sites and other
resources provided by third parties. These links are provided for your
information only. We have no control over the contents of those sites or
resources and accept no responsibility for them or for any loss or damage that
may be suffered by you in connection with your use of them.

You may link to the Site’s homepage, provided that you first obtain our written
consent and then comply with any conditions we may require in respect of the
link to your website. In any event, linking to our Site must be done in a way
that is fair and legal and which does not damage our reputation or take
advantage of it. In particular, you must not establish a link in such a way as
to suggest any form of association, approval or endorsement on our part where
none exists. The Site must not be framed on any other site, nor should you
establish a link to any part of our site other than the homepage. We reserve the
right to withdraw linking permission at any time without prior notice.

6. Law & Jurisdiction

These terms and conditions are governed by English law and you submit to the
exclusive jurisdiction of the English courts.

7.  Outstanding Charges

By agreeing to our T&Cs you agree that any outstanding charges that have not
been settled on the day of your booking will be charged to the credit card
details supplied.

8. Our Contact Details

We are happy to answer any questions you may have regarding these terms of use.
Send us an e-mail to gifts@danddlondon.com  and we will get back to you.

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