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Effective URL: https://www.files.com/
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Product


FEATURES


 * FTP/SFTP Support
 * Fast File Transfers
 * Receive Files
 * Send and Share Files
 * No Code Automations
 * API and SDKs
 * Server and Cloud File Sync
 * User and Group Management
 * Complete Custom Branding

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SECURITY & COMPLIANCE


 * Our Comprehensive Approach To Encryption
 * Reliability, Uptime, and Data Retention
 * HIPAA Compliance in the Cloud
 * Support For Your Audit Programs


CUSTOMER STORIES

 * Opiniion Uses Files.com to Increase Reviews for Retail Client by 145%
 * Software Startup Spoiler Alert Tackles Food Waste with Data Transfer
   Solutions

See all Customer Stories
Apps & Integrations


SYNC/MOUNT


 * 
   Akamai Linode
 * 
   Amazon S3
 * 
   AS2
 * 
   BackBlaze B2
 * 
   Box
 * 
   Cloudflare
 * 
   Dropbox
 * 
   Filebase
 * 
   Files.com Agent
 * 
   FTP (Any provider)
 * 
   Google Cloud Storage
 * 
   Google Drive
 * 
   Microsoft Azure Blob Storage
 * 
   Microsoft Azure Files
 * 
   Microsoft OneDrive
 * 
   Rackspace Cloud Files Object Storage
 * 
   SFTP (Any provider)
 * 
   Sharepoint
 * 
   Wasabi
 * 
   WebDAV


SSO


 * 
   Atlassian
 * 
   Auth0
 * 
   Google Accounts
 * 
   Idaptive
 * 
   JumpCloud
 * 
   Microsoft Active Directory / LDAP
 * 
   Microsoft Azure Active Directory SSO
 * 
   Okta
 * 
   Onelogin
 * 
   SAML (Any provider)


SDKS


 * 
   Go
 * 
   JavaScript
 * 
   Microsoft .NET
 * 
   PHP
 * 
   Python
 * 
   Ruby


APPS


 * 
   Boomi
 * 
   Files.com CLI App
 * 
   Files.com Desktop App
 * 
   Microsoft Office for the web
 * 
   Microsoft Power Automate
 * 
   Zapier


FOLDER SETTINGS

 * 
   Amazon SNS
 * 
   Email
 * 
   GPG
 * 
   Inboxes
 * 
   Slack
 * 
   Webhooks

Docs & Downloads


DOCUMENTATION


 * Getting Started
 * Working with Files and Folders
 * Sharing and Collaboration
 * User Accounts
 * Encryption
 * Automations
 * Services
 * Integrations
 * On-Premise
 * Notifications
 * Security
 * Data Governance
 * Global Performance Considerations
 * Logging
 * Customization
 * Usage
 * Compliance
 * Training Videos

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DEVELOPERS


 * API and SDK Docs
 * API Keys
 * ExaVault Legacy APIs


SUPPORT & STATUS


 * Get Support
 * Uptime & Live Status


CLIENT APPS

 * Desktop App
 * Mobile App
 * Command Line Interface (CLI) App
 * Preferred Apps for File Transfer

Company


COMPANY


 * Our Story
 * Blog
 * Contact & Support
 * Our Leadership Team
 * Jobs


PARTNER PROGRAMS


 * Channel Partners & Reseller Program
 * Affiliate Program


RECENT BLOG POSTS

 * A New Look for Files.com
 * New Integrated Editor for Office Documents
 * Announcing Snapshot Share Links

Pricing



(800) 286-8372
 * Sign In

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MANAGED FILE TRANSFER AUTOMATION PLATFORM

6,000+ companies trust Files.com to automate and secure business critical
transfers.

We obsess about security, compliance, reliability, and performance so your
critical business processes just work every time. Easily manage any transfer
flow without writing scripts or code, and onboard workloads and partners
effortlessly.

We support standard file transfer protocols (FTP, SFTP, AS2) for working with
external partners and also provide native apps for high performance internal
transfers.

As a fully Cloud-Native SaaS, there are no servers for you to buy or maintain,
there is no installation required, and high availability and redundancy are
built in and free.

Out-of-the-box integrations include Microsoft (Azure, SharePoint, OneDrive,
Active Directory & Office), AWS (S3 & SNS), Google (Cloud & Drive), Box,
Dropbox, Zapier, and dozens of others. Developers can leverage our SDKs, API,
and CLI to build custom integrations too.

Start My Free Trial



TRUSTED BY OVER 6,000 BUSINESSES, INCLUDING DOZENS OF THE WORLD'S LARGEST
COMPANIES


RELIABLE & FAST FILE TRANSFER
SECURITY & COMPLIANCE
COLLABORATION & FILE SHARING


RELIABLE & FAST FILE TRANSFER

Files.com provides unified control and reporting for all the file transfers in
your business, no matter how they occur technically. Files.com acts as both a
client and a server for SFTP, FTP, and AS2, meaning you can easily connect to
any partner, customer, or system.




DOZENS OF INTEGRATIONS

We’ve built high performance integrations with Microsoft (Azure, SharePoint,
Active Directory & Office) AWS (S3 & SNS), Google Cloud (GCS), Box, Zapier, and
dozens of others so that transfers involving these systems are easy to set up
and just work. You can use our SDKs, API, and CLI to build your own custom
integrations too.

View all Integrations
Watch Video


SCHEDULED SYNC OR REAL-TIME MOUNT

When interfacing with other systems, Files.com can be configured to “Push” files
to the system on a schedule, “Pull” files from the system on a schedule, or
"Mount" the remote system for live direct access.

Learn More
Watch Video


WORLD CLASS SPEED & SUPPORT FOR HUGE FILES

Files.com is a top choice for media professionals due to our support for huge
files (up to 5TB), proprietary transfer acceleration, and our massive network
with 100Gbit capacity.




EASY AUTOMATION AND ONBOARDING

All of the above transfer flows can be achieved without writing scripts or code,
so your team can onboard workloads and partners easily.





SECURITY & COMPLIANCE

As a cloud provider, we know that we have to earn the trust of you and your
stakeholders.  Our Information Security (“InfoSec”) Program is comprehensive and
managed by an internal team of professionals led by Sean E. Smith, HCISPP, CISM,
CISSP.


SOC-2 AUDITED

Our InfoSec Program is audited annually by Kirkpatrick Price, a leading
information security CPA firm.  Our audit covers the scope of the entire
Files.com business (not just datacenter operations) and names Files.com
specifically. Beware of smaller competitors who try to pass off someone else’s
audit as their own.




SOPHISTICATED TECHNICAL CONTROLS

Technical capabilities include encryption at-rest and in-transit, four types of
two-factor authentication, nine enterprise identity (SSO) integrations,
configurable password and session policies, and a perfect “A+” score from Qualys
SSL Labs.




DATA LOCALITY AND RETENTION

We offer 7 global zones for file storage: USA, UK, Canada, EU (Germany),
Australia, Singapore, or Japan.  These can be mixed and matched as needed. 
Additionally, data retention timeframes can be customized on a per-workflow
basis.




HIPAA / GDPR / CCPA

We meet the stringent requirements to serve customers regulated by HIPAA and are
happy to sign a Business Associate Agreement (BAA), which is required by law. 
Beware of smaller competitors who claim that a BAA is not required.  We will
also sign a DPA for any customer regulated by GDPR or CCPA.


SECURITY

TWO-FACTOR AUTHENTICATION (2FA)

Built-in integrations with Yubikey, FIDO/U2F, Google Authenticator, Duo, Authy,
and SMS.

SECURITY

ENCRYPTION IS STANDARD

Files.com offers Encryption-at-rest and support for customer-managed GPG keys,
SSH keys, and SSL certificates.

SECURITY

CONFIGURE YOUR CONTROLS

Highly configurable security settings include password policies, session
policies, 2FA policies, and brute force rules.

ENTERPRISE IDENTITY (SSO) INTEGRATIONS

Provision, authenticate, and authorize users via Active Directory, Azure, ADFS,
LDAP, Okta, OneLogin, Auth0, and many other identity providers.

Achieve compliance goals and eliminate all manual work by using your existing
User and Group records for all permissions on Files.com.

Enterprise Identity Management features even work with our Desktop app, CLI,
API, and SDKs, unlike competing products.



FILE PROTECTION

DATA RETENTION MANAGEMENT

Set custom data retention windows for each user, group, or folder Content type
policy enforcement.

FILE PROTECTION

DATA LOCALITY

Choose from 7 Global storage zones on a per-folder basis: USA, UK, Canada, EU
(Germany), EU (France), Singapore, or Japan.

Watch Video
FILE PROTECTION

MANAGEMENT DELEGATION

Assign read, write, delete, and administration permissions on a per-folder,
per-user, or per-group basis, allowing for an unlimited number of permission
scenarios.

Watch Video

AUDIT TRAILS AND NON-REPUDIATION

Files.com maintains a comprehensive audit log of who, what, when, where and how
your files are modified.

This audit trail can serve as proof of delivery or proof of receipt to/from your
trading partners.

Detailed query API allows forensic capabilities.





CONTENT COLLABORATION & FILE SHARING

Files.com is meant for business critical Managed File Transfer workloads, and it
also includes Content Collaboration & File Sharing.  Some of our customers
deploy Files.com to the entire company, unifying MFT and File Sharing.  Others
leverage our integrations with SharePoint, Box, Dropbox, OneDrive, Google Drive,
and others to build workflows and automations around content stored in another
platform. The choice is yours! 




SECURE FILE SHARING

User-friendly file sharing tools make it easy to send files to anyone, even if
they aren’t part of your Files.com account.

Read More
Watch Video


INBOUND FILE INBOXES AND FILE REQUESTS

Imagine the simplicity of providing a hyperlink in an email or on your
organization’s website for anyone needing to upload invoices, legal documents,
bug reports, log files, and more.

Read More
Watch Video


MICROSOFT OFFICE REAL TIME CO-EDITING

Files.com is an Office Cloud Storage Partner, allowing you to use Microsoft
Office apps such as Word, Excel, and PowerPoint directly from Files.com. 
Multiple people can edit the same document at the same time and see and save
changes in real time.

Read More
Watch Video


DESKTOP & MOBILE APPS

Our desktop app for Windows and macOS, and our mobile apps for iOS and Android
give you full access to your files on the go.

Read More
Watch Video



TRUSTED BY OVER 6,000 BUSINESSES, INCLUDING DOZENS OF THE WORLD'S LARGEST
COMPANIES




GET INSTANT ACCESS TO FILES.COM

The button below will take you to our Free Trial signup page. Click on the white
"Start My Free Trial" button, then fill out the short form on the next page.
Your account will be activated instantly. You can dive in and start yourself or
let us help. The choice is yours.

Start My Free Trial


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FILES.COM

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 * Privacy Policy
 * CCPA
 * DMCA
 * GDPR
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COMPANY

 * Jobs
 * Story
 * Blog


CONTACT & SUPPORT

support@files.com




(800) 286-8372

Monday–Friday

9am–8pm Eastern