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CHOOSE YOUR INTERACTIVE EXPERIENCE.





SEE HOW TO DRIVE ENGAGEMENT THROUGHOUT THE EMPLOYEE LIFECYCLE WITH AGENT,
SUPERVISOR, AND MANAGER INTERACTIVE DEMOS.

OMNICHANNEL AGENT EXPERIENCE

EMPOWER AGENTS TO DELIVER EXCEPTIONAL CUSTOMER SERVICE.

COACHING & PERFORMANCE DEVELOPMENT EXPERIENCE

DEVELOP TEAMS THAT DELIVER EXCEPTIONAL CUSTOMER SERVICE.

PROACTIVE OUTBOUND ENGAGEMENT

MAXIMIZE PRODUCTIVITY WITH PREDICTIVE DIALING.


EXPLORE INTERACTIVE DEMOS ON HOW OUR AI-POWERED PLATFORM HELPS CONTACT CENTERS
REDUCE SUPPORT COSTS, ENHANCE SERVICE QUALITY, AND INCREASE AGENT EFFICIENCY.

AI FOR AGENT ASSISTANCE

HELP AGENTS RESOLVE ISSUES QUICKLY & CORRECTLY.

AI FOR AGENT ASSISTANCE

SPEED UP AFTER CALL WORK WITH AGENT ASSIST GPT-POWERED AUTOMATIC SUMMARY.

AI FOR CUSTOMER SELF-SERVICE

INCREASE CUSTOMER SELF-SERVICE RATE.

AI FOR CX ANALYTICS

IDENTIFY CAUSES OF CUSTOMER ISSUES.

AI FOR WORKFORCE MANAGEMENT

OPTIMIZE RESOURCES AGAINST DEMAND AND IMPROVE AGENT PERFORMANCE.

TALKDESK AI TRAINER

AUTOMATION MADE BETTER WITH HUMAN-IN-THE-LOOP TECHNOLOGY.


EXPLORE INTERACTIVE DEMOS OF INDUSTRY EXPERIENCE CLOUDS AND SEE HOW THEY BRING
BUSINESS VALUE FROM DAY ONE.

RETAIL EXPERIENCE CLOUD

DRIVE BRAND LOYALTY AND CUSTOMER LIFETIME VALUE.

HEALTHCARE EXPERIENCE CLOUD FOR PROVIDERS

DELIVER A DIFFERENTIATED PATIENT JOURNEY.

FINANCIAL SERVICES EXPERIENCE CLOUD FOR BANKING

DELIVER CLIENT SERVICE THAT’S SEAMLESS, PERSONALIZED, AND TRUSTED.


SEE HOW TALKDESK BRINGS LOW-CODE AND NO-CODE TO THE CONTACT CENTER WITH TALKDESK
BUILDER INTERACTIVE DEMOS.

WORKSPACE DESIGNER

CREATE A CUSTOM USER INTERFACE IN MINUTES.

AUTOMATION DESIGNER

DESIGN AND BUILD AUTOMATIONS QUICKLY.


SEE INTERACTIVE DEMOS OF HOW TALKDESK OPTIMIZES YOUR EXISTING TECHNOLOGY
INVESTMENTS WITH PRE-BUILT INTEGRATIONS.

Talkdesk for Salesforce

DELIVER EXCEPTIONAL CUSTOMER SERVICE WITH TALKDESK FOR SERVICE CLOUD VOICE.

Talkdesk for Service Cloud Voice

IMPROVE CRM WITH FULL CONTACT CENTER FUNCTIONALITY INSIDE SALESFORCE WITH
TALKDESK FOR SALESFORCE.

Talkdesk Microsoft Teams Connector

CONNECT YOUR CONTACT CENTER WITH THE REST OF YOUR ENTERPRISE WITH TALKDESK FOR
MICROSOFT TEAMS.

Why Talkdesk
 * Customer Service
 * Sales
 * Pricing
 * Integrations
 * AppConnect
 * Customers

Company
 * Leadership
 * Partners
 * Developers
 * News & Press
 * Events
 * Careers
 * Global Contacts
 * Sustainability Statement

Solutions
 * Communications, Media & Internet
 * Financial Services & Insurance
 * Government & Education
 * Healthcare & Life Sciences
 * Retail & Consumer Goods
 * Transportation & Hospitality

Product
 * Product Demo
 * Omnichannel Engagement
 * Workforce Engagement
 * Customer Experience Analytics
 * Employee Collaboration

Resources
 * Blog
 * Engineering Blog
 * Interactive Demos
 * Talkdesk CXTalent
 * Training & Documentation
 * Knowledge Base
 * Talkdesk Academy
 * Developer Documentation

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