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To help keep our teammates, clients and our communities safe, we’ve closed all
KeyBank branch lobbies and certain branches. Most drive-thrus and night deposit
boxes remain open, and you can make an appointment to meet with a banker or
access your safe deposit box. As always, you have 24/7 access to your accounts
through our secure online and mobile banking tools. Find out how to make an
appointment or locate our branches and ATMs.
Learn More
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1-800-KEY2YOU® (539-2968)
Clients using a TDD/TTY device:
1-800-539-8336
Clients using a relay service:
1-866-821-9126
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Customer Service
1-800-KEY2YOU® (539-2968)
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1-800-539-8336
Clients using a relay service:
1-866-821-9126
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Help & Contact
For investment questions, call
1-800-KIS2YOU
For life and long-term care insurance, call
1-800-KIS2YOU
Clients using a TDD/TTY device:
1-800-539-8336
Clients using a relay service:
1-866-821-9126
Find a Local Branch or ATM
Contact Us
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* What is Financial Wellness?
It's all about small steps.
Save a little more. Check your balance a little more often. Take one step
closer to where you want to be.
Key Financial Wellness Review
* Access Anywhere
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In Person
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What to Bring With You
By Phone
Call us at:
1-800-KEY2YOU® (539-2968)
Clients using a TDD/TTY device:
1-800-539-8336
Clients using a relay service:
1-866-821-9126
* Financial Wellness
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* What is Financial Wellness?
* Debt & Credit
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It's all about small steps.
Save a little more. Check your balance a little more often. Take one step
closer to where you want to be.
Key Financial Wellness Review
* Banking 101
* Banking 101
* What are Bank CDs?
* APY vs APR: What's the Difference?
* What is an APY and How Does It Work?
* Cashier's Check vs Certified Check: What’s the Difference?
* 15 or 30 Year Mortgage: Which is Right for You?
* What Does a Notary Do?
* What is a 401k Plan and How Does it Work?
* Line of Credit vs Loan: What's the Difference?
* Secure vs Unsecured Loan: What's the Difference?
* What Does It Mean to Refinance a House?
* Banking Terms and Definitions
It's all about small steps.
Save a little more. Check your balance a little more often. Take one step
closer to where you want to be.
Key Financial Wellness Review
* Start Planning
* * What's Your Dollar Sign?
* Create My 3-Minute Plan
* What is a Key Financial Wellness Review?
It's all about small steps.
Save a little more. Check your balance a little more often. Take one step
closer to where you want to be.
Key Financial Wellness Review
* Customer Support
* Help & How-To
* Customer Service
* Contact us for Personal Banking
* Replace a Lost or Stolen Card
* Report Identity Theft
* Find My Routing Number
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* Exchange Foreign Currency
* Enroll in Key@Work
Contact Us
Find a Branch/ATM
Make an Appointment
Call us at:
1-800-KEY2YOU® (539-2968)
Clients using a TDD/TTY device:
1-800-539-8336
Clients using a relay service:
1-866-821-9126
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TODAY
We’re helping where we can with financial assistance, banking updates and
answers to common questions.
Company Information
Meet Our New Chairman and CEO
Letter from Chris Gorman.
Letter from Chris Gorman
Community
Planning a Better Tomorrow
For our clients, communities and teammates.
Planning a better tomorrow
Borrower Assistance
We Can Help with Financial Hardships
See our programs to learn more.
Lean more about KeyBank Borrower Assistance Programs
ATMs
Quick, Secure Banking and Access to Cash
Find an ATM near you.
Find an ATM near you
Home Loans & Lines
When You’re in Our Family, We Take Care of Yours
.25% interest rate discount for clients.
When You’re in Our Family, We Take Care of Yours
Accounts
Open a Bank Account. It's a Little Thing
But the right one makes a big difference.
Open a KeyBank account
ONLINE AND MOBILE BANKING
As we work with clients, we’re experiencing longer than usual call hold times.
You can handle all your everyday banking easily and securely with online and
mobile banking. Get started today.
TIPS AND HOW-TO'S
Saving & Budgeting
Why Your Deposits are Safe in the Bank
Financial institutions like Key are still working to manage your money where
it’s safest for you and your future.
April 2020 Why Your Deposits are Safe in the Bank
Taxes
What Does the Delayed Tax-Filing Date Mean for You?
In March, the Treasury Department and Internal Revenue Service (IRS) extended
the filing date for your 2019 federal income taxes to July 15, 2020.
April 2020 What Does the Delayed Tax-Filing Date Mean for You?
Auto
When and Why to Purchase Rental Car Insurance
With some easy pre-trip research you can be confident you’re making the right
financial decision.
April 2020 When and Why to Purchase Rental Car Insurance
Taxes
Prepare Your College Student for Tax Filing
Have you been intending to work up a Taxes To-Do List for your college student,
but haven’t gotten to it yet? Don’t worry: The Key team has you and your student
covered, and we’ll share the most important notes for filing this season.
April 2020 Prepare Your College Student for Tax Filing
The path to financial wellness starts here.
KeyBank
* Checking Accounts
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Loans
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Mortgages
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* Mortgage Rates
Call Us
1-800-KEY2YOU® (539-2968)
Clients using a TDD/TTY device:
1-800-539-8336
Clients using a relay service:
1-866-821-9126
Schedule an Appointment
Talk to a Branch Manager in your neighborhood.
Schedule an appointment now
Find a Branch or ATM
Search by ZIP Code (required)
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