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CDW OPERATIONS AND DISTRIBUTION



Updated January 25, 2022


UPDATE ON SUPPLY CHAIN CONSTRAINTS, POSSIBLE FLUCTUATIONS IN PRODUCT INVENTORY
AND PRICING

 * Ongoing global supply chain constraints may cause some items to experience
   shipping delays. We continue to work through these highly fluid,
   industry-wide challenges, which are resulting in pricing volatility and
   longer-than-normal delivery times for many manufacturers.  
 * Due to these ongoing issues, it may take longer until some items are back in
   stock. We are working hard to provide our best estimates and delivery options
   in order to get your products to you as soon as possible. 
 * Due to an increase in demand, CDW has been experiencing fluctuations in both
   pricing and inventory. We cannot guarantee that inventory will not change or
   that prices will stay the same. For best product availability and pricing, we
   recommend placing orders as soon as possible.  
 * If prices increase following your order or items become unavailable, a CDW
   account manager can work with you to come up with another option.




SHIPPING IMPACTS AND RECOMMENDATIONS

 * While CDW is processing orders normally without disruption and our
   Distribution Centers are operating as expected, nearly all freight and parcel
   carriers continue to deal with higher than normal package volumes, which may
   delay order shipping and delivery.   
 * Shipping status will be updated online as usual, but please note that even on
   guaranteed services, such as Next Day Air, potential shipping delays may
   occur.  
 * Please also be aware that nearly all carriers are imposing surcharges,
   specifically for residential deliveries. These surcharges are impacting
   customer freight costs. To reduce additional costs, CDW recommends shipping
   to commercial addresses, rather than residential addresses, if possible. 




BEST PRACTICES FOR WORKING WITH CDW IN THE CURRENT PRODUCT-CONSTRAINED
ENVIRONMENT

 * For best product availability and pricing, we recommend placing orders as
   soon as possible.   
 * To counteract unforeseen price increases, please minimize the time between
   receiving a quote and placing an order. 
 * Work with your account manager to forecast your needs for the next 6 months
   if possible. 
 * Be prepared to place an order well in advance of your forecasted needs
   depending on lead times. 
 * CDW is committed to helping our customers work through these supply chain
   constraints and helping you find a product and pricing solution that works
   best for your business.



--------------------------------------------------------------------------------




IF YOU HAVE QUESTIONS, PLEASE CONTACT YOUR ACCOUNT MANAGER OR CALL US DIRECTLY
FOR ASSISTANCE.

For General Sales,



CALL 800.800.4239



--------------------------------------------------------------------------------



IF YOU HAVE QUESTIONS, PLEASE CONTACT YOUR ACCOUNT MANAGER OR CALL US DIRECTLY
FOR ASSISTANCE.

800.800.4239



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