www.bankjerusalem.co.il
Open in
urlscan Pro
66.22.119.20
Public Scan
URL:
https://www.bankjerusalem.co.il/en/others/security
Submission: On November 16 via manual from IL — Scanned from DE
Submission: On November 16 via manual from IL — Scanned from DE
Form analysis 2 forms found in the DOM
GET /en/search
<form action="/en/search" method="get">
<label for="lbl-search" class="hidden">search</label>
<input id="lbl-search" type="search" class="input-search" name="q" maxlength="50" placeholder="search">
<input type="submit" value="submit" class="hidden">
</form>POST /en/others/security
<form action="/en/others/security" enctype="multipart/form-data" method="post" novalidate="novalidate"><input name="__RequestVerificationToken" type="hidden"
value="SYZysXJP25SjkuhYh2PyPix6blJhjKha7FSU41HKqRNmnRPRg-a0BRXVIL84KkOYlKsi3dE2WS2u4WTr7rTqrN68Cx7g0HTa7PjvBK3IkJQ1"> <input type="hidden" name="FormId" value="6e66d61b-7acb-47c0-b3ed-6fb42fd58ac9">
<input id="FormName" name="FormName" type="hidden" value="service form"><input data-val="true" data-val-required="The RecordId field is required." id="RecordId" name="RecordId" type="hidden" value="00000000-0000-0000-0000-000000000000"><input
id="PreviousClicked" name="PreviousClicked" type="hidden" value=""> <input type="hidden" name="FormStep" value="0">
<input type="hidden" name="RecordState" value="">
<div class="contourPage">
<fieldset class="contourFieldSet" id="23a1e8f3-c48f-47b4-b374-913251e41dab">
<div class="row-fluid">
<div class="span12 col-md-12">
<div class="contourField name shortanswer mandatory has-success-input">
<label for="2914add2-116e-4a0b-a988-30a5c678a318" class="fieldLabel"> Full Name* <span class="contourIndicator">*</span>
</label>
<div>
<span class="field-validation-valid" data-valmsg-for="2914add2-116e-4a0b-a988-30a5c678a318" data-valmsg-replace="true"></span> <input type="text" name="2914add2-116e-4a0b-a988-30a5c678a318" id="2914add2-116e-4a0b-a988-30a5c678a318"
class="form-control" value="" maxlength="500" aria-label="Full Name*" placeholder="Full Name*" data-val="true" data-val-required="Full Name* - required" aria-required="true" data-val-regex="Field contains invailsd characters"
data-regex="^[a-zA-Z0-9 א-ת]{0,50}$">
</div>
</div>
<div class="contourField phoneandorprefix phone mandatory alternating has-success-input">
<label for="46306c3d-a358-47b7-ea2d-dc2402ff9db5" class="fieldLabel"> Phone No.* and/or Prefix <span class="contourIndicator">*</span>
</label>
<div>
<span class="field-validation-valid" data-valmsg-for="46306c3d-a358-47b7-ea2d-dc2402ff9db5" data-valmsg-replace="true"></span>
<div class="row phonevalidate">
<div class="col-sm-4 col-xs-4 mobile-phone-code">
<div class="sel-hold">
<div class="btn-group bootstrap-select select phone-prefix"><button type="button" class="btn dropdown-toggle form-control" data-toggle="dropdown" title="Prefix"><span class="filter-option pull-left">Prefix</span> <span
class="bs-caret"><span class="caret"></span></span></button>
<div class="dropdown-menu open">
<ul class="dropdown-menu inner" role="menu">
<li data-original-index="0" class="selected"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">Prefix</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
<li data-original-index="1"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">050</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
<li data-original-index="2"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">051</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
<li data-original-index="3"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">052</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
<li data-original-index="4"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">053</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
<li data-original-index="5"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">054</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
<li data-original-index="6"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">055</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
<li data-original-index="7"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">058</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
<li data-original-index="8"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">02</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
<li data-original-index="9"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">03</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
<li data-original-index="10"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">04</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
<li data-original-index="11"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">08</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
<li data-original-index="12"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">09</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
<li data-original-index="13"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">072</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
<li data-original-index="14"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">073</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
<li data-original-index="15"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">074</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
<li data-original-index="16"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">076</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
<li data-original-index="17"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">077</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
<li data-original-index="18"><a tabindex="0" class="" style="" data-tokens="null"><span class="text">079</span><span class="glyphicon glyphicon-ok check-mark"></span></a></li>
</ul>
</div><select name="46306c3d-a358-47b7-ea2d-dc2402ff9db5" aria-required="true" aria-label="Prefix" class="select phone-prefix mobile-device" data-val="true" data-val-phonevalidate="Phone No.* and/or Prefix - invalid"
tabindex="-98">
<option value="">Prefix</option>
<option value="050">050</option>
<option value="051">051</option>
<option value="052">052</option>
<option value="053">053</option>
<option value="054">054</option>
<option value="055">055</option>
<option value="058">058</option>
<option value="02">02</option>
<option value="03">03</option>
<option value="04">04</option>
<option value="08">08</option>
<option value="09">09</option>
<option value="072">072</option>
<option value="073">073</option>
<option value="074">074</option>
<option value="076">076</option>
<option value="077">077</option>
<option value="079">079</option>
</select>
</div>
</div>
</div>
<div class="col-sm-8 col-xs-8 phone-number mobile-phone-number">
<div class="text">
<input type="text" name="46306c3d-a358-47b7-ea2d-dc2402ff9db5" class="form-control numeric" value="" maxlength="7" placeholder="Phone No.*" aria-required="true" aria-label="Phone No.*"
aria-describedby="46306c3d-a358-47b7-ea2d-dc2402ff9db5-error" data-val="true" data-val-phonevalidate="Phone No.* and/or Prefix - invalid">
</div>
</div>
</div>
</div>
</div>
<div class="contourField disclaimer titleanddescription">
<div>
<span class="field-validation-valid" data-valmsg-for="77c7443f-d456-4898-e8ad-97f456768c46" data-valmsg-replace="true"></span>
<div id="77c7443f-d456-4898-e8ad-97f456768c46">
<p tabindex="0">*Your details will be saved so that the banker can contact you.</p>
</div>
</div>
</div>
<div class="contourField capcha lanapcapcha alternating has-success-input">
<label for="f8dac85a-41ea-4bf1-d64e-0ecdb5a833d2" class="fieldLabel"> Capcha </label>
<div>
<span class="field-validation-valid" data-valmsg-for="f8dac85a-41ea-4bf1-d64e-0ecdb5a833d2" data-valmsg-replace="true"></span>
<!--Donut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
<div class="LBD_CaptchaDiv" id="BoJCaptcha_CaptchaDiv" style="width: 286px !important; height: 40px !important;"><!--
-->
<div class="LBD_CaptchaImageDiv" id="BoJCaptcha_CaptchaImageDiv" style="width: 180px !important; height: 40px !important;">
<!--
--><a target="_blank" href="//captcha.com/captcha.html?asp.net" title="What is CAPTCHA Validation?" onclick="BoJCaptcha.OnHelpLinkClick(); return BoJCaptcha.FollowHelpLink;"><img class="LBD_CaptchaImage" id="BoJCaptcha_CaptchaImage" src="/BotDetectCaptcha.ashx?get=image&c=BoJCaptcha&t=29e5e590557c4c2698a1be4875312ab5" alt="CAPTCHA"></a><!-- --></div><!--
-->
<div class="LBD_CaptchaIconsDiv" id="BoJCaptcha_CaptchaIconsDiv" style="width: 100px !important;">
<!--
--><a class="LBD_ReloadLink" id="BoJCaptcha_ReloadLink" href="#" onclick="BoJCaptcha.ReloadImage(); this.blur(); return false;" title="reload" style="display: inline-block !important;"><img class="LBD_ReloadIcon" id="BoJCaptcha_ReloadIcon" src="/images/captcha/ico-refresh.png" alt="reload"></a><!--
--><a class="LBD_SoundLink" id="BoJCaptcha_SoundLink" href="/BotDetectCaptcha.ashx?get=sound&c=BoJCaptcha&t=29e5e590557c4c2698a1be4875312ab5" onclick="BoJCaptcha.PlaySound(); this.blur(); return false;" title="sound" rel="nofollow"><img class="LBD_SoundIcon" id="BoJCaptcha_SoundIcon" src="/images/captcha/ico-speaker.png" alt="sound"></a><!--
-->
<div class="LBD_Placeholder" id="BoJCaptcha_AudioPlaceholder"> </div><!--
-->
</div>
<script src="/BotDetectCaptcha.ashx?get=clientScriptInclude" type="text/javascript"></script>
<script type="text/javascript">
//<![CDATA[
BotDetect.Init('BoJCaptcha', '29e5e590557c4c2698a1be4875312ab5', 'CaptchaCode', true, true, true, true, 1200, 7200, 0, true);
//]]>
</script>
<input type="hidden" name="LBD_VCID_BoJCaptcha" id="LBD_VCID_BoJCaptcha" value="29e5e590557c4c2698a1be4875312ab5">
<input type="hidden" name="LBD_BackWorkaround_BoJCaptcha" id="LBD_BackWorkaround_BoJCaptcha" value="1">
</div>
<input type="text" name="f8dac85a-41ea-4bf1-d64e-0ecdb5a833d2" id="f8dac85a-41ea-4bf1-d64e-0ecdb5a833d2" class="ChInput text form-control" value="" maxlength="5" placeholder="Type text from image"><!--EndDonut-->
</div>
</div>
<div class="contourField partner hidden">
<div>
<span class="field-validation-valid" data-valmsg-for="693cf095-029f-4961-d1a9-a0e05093b8d6" data-valmsg-replace="true"></span> <input type="hidden" name="693cf095-029f-4961-d1a9-a0e05093b8d6" id="693cf095-029f-4961-d1a9-a0e05093b8d6"
class="hidden" value="">
</div>
</div>
</div>
</div>
</fieldset>
<div class="contourNavigation row-fluid">
<div class="col-md-12">
<input type="submit" class="btn btn-warning pull-left" value="Submit" name="submitbtn">
</div>
</div>
</div>
<input name="ufprt" type="hidden"
value="4C8362724AD11714339DD9D6328BE8AC00600F05A44A5678594FBC74FAAD8AA658EF60339D5B91E5D405071EAA5D2C8791FDA7B907DF554E5F25E0394628E3767F5E34EE5FA2F04F66F866A21B10AFA71F370CF15D82F00D5FD03BDC7C6EFA848626DA7E3B605A7F092ECA7BB401A8CCB2E4160ECE2F2154B6E2FB71EF97B3B611C4D1C8EC4741BEA7AD1D14578616E0">
</form>Text Content
Login
Accessibility עברית
Bank of Jerusalem
* Loans
* Mortgages
* Deposits
* Capital Market
* Real Estate
* About us
* Branches
* Search
* Contact Us
* Accessibility
* Branches
* Search
* Contact Us
* Accessibility
* ENGLISH
* Search
* Login
* Contact Us
עברית
Login
search
close
How we can help you?
* Contact Us *5727 Contact Us *5727
* Contact Us With SMS Contact Us With SMS
* Chat Online Chat Online
Follow Us
*
*
*
*
close
Open Menu
INFORMATION SECURITY & INTERNET SAFETY
* Homepage
* others
* Information Security & Internet Safety
Effective cybersecurity is a top priority for the Bank of Jerusalem, as we make
every effort to ensure that all our customers can enjoy our full range of online
services with maximum convenience and peace of mind. We are committed to always
using the best, most advanced security measures to protect your financial and
personal data, in line with all regulatory requirements.
When you access your personal account via the Bank of Jerusalem website, a
padlock icon will appear in the address bar to indicate that your connection
with the website is secure. This will look slightly different, depending on
which browser you are using.
Green address bar in Internet Explorer:
Address bar in Google Chrome, including a padlock icon
Address bar in Mozilla Firefox:
Address bar in Microsoft Edge:
Please note that the green address bar will only appear when viewing secure
pages (https://) in certain browsers:
Internet Explorer 7 or higher
Mozilla Firefox 3 or higher
HOW DO WE MAKE SURE YOUR ACCOUNT IS SAFE?
Leading-Edge Security Technology – Bank of Jerusalem leverages internationally
recognized advanced technologies to identify and block unauthorized penetration
attempts.
Data Encryption – All data sent from your PC to the bank's computers, and vice
versa, is encrypted to prevent eavesdropping (man-in-the-middle attacks) by
unauthorized parties.
Advanced Information Security – The bank's database is protected by the latest
smart cybersecurity systems. It is not directly connected to the internet,
protecting access to your data.
Automatic Logoff – After you log into the bank's online banking service, you
will be automatically logged off if the system detects that you have been
inactive for a period of time. This prevents your account from being accessed by
an unauthorized person.
Continuous Security – Bank of Jerusalem's website is continuously monitored by
skilled security teams specializing in cyber protection and information
security, who identify, locate, and block unauthorized account intrusion
attempts in real time, providing a safe, enjoyable online experience.
Regular Updates – Our information security teams are always working to improve
and update the bank's information security systems, responding to
constantly-evolving online threats.
WHAT'S THE BEST, MOST CONVENIENT WAY TO STAY SAFE ONLINE?
* When visiting the Bank of Jerusalem website, always check that you are on the
correct site before performing any transactions in your personal account. The
correct URL is: https://services.bankjerusalem.co.il/
* It's important to check several key details when you visit the site to ensure
it is secure and that you are on the real, legitimate Bank of Jerusalem
website rather than a spoof or imposter website. These spoof sites will look
like the regular Bank of Jerusalem site, but the URL displayed in the address
bar will be different, and may not contain the "https" prefix, which
indicates secure communication.
* Make sure that the URL in your address bar begins with the characters https,
indicating secure, encrypted communication. The URL should look like
this: https://www.bankjerusalem.co.il
* After you log into the service page, immediately check that a closed padlock
icon is displayed in the address bar.
* Double-click the padlock icon to open a digital certificate, confirming that
the current website does indeed belong to Bank of Jerusalem.
* In order to ensure that you are always using the official Bank of Jerusalem
website rather than a spoof site, avoid accessing the website via links or
emails from an unfamiliar source.
* For your convenience, the Bank of Jerusalem website always displays the date
and time of your last visit. This means that you can check whether anyone has
accessed your account without your knowledge.
* Finished using the wide range of services offered on the Bank of Jerusalem
site? Make sure you always log off from the service by clicking the "Exit"
button, located above the toolbar at the top of the page.
PROTECTING YOUR PC
Bank of Jerusalem recommends installing and regularly updating the following
security systems:
1. Antivirus software
2. Firewall software
3. Anti-spyware software
IMPORTANT TIPS:
If you use file-sharing software, ensure that the personal data stored on your
computer is not located in a shared folder. Use the software's admin tool to see
which folders on your computer are defined as shared. Remember: all shared
folders can be viewed by other users!
INFORMATION SECURITY GUIDELINES FOR SMARTPHONES
In many ways, a smartphone is just like a tiny laptop, with limited computing
abilities but a whole lot of functionality. To keep your smartphone safe from
information security threats, it's best to follow these guidelines:
* Protect your phone by setting up a security code and enabling the automatic
screen lock feature.
* Avoid accessing your bank account via your phone when connected to an
unfamiliar or unencrypted Wi-Fi network.
* Be cautious when opening text messages, as they may contain links that lead
to spoof sites or apps, or ask you for personal information. If you come
across these types of messages, or any other message that seems suspicious,
do not reply to them or tap the included links.
* Switch off your phone's GPS if you are not using any apps that require
location services.
* Only accept Bluetooth requests from people you know, and switch off Bluetooth
if it’s not needed.
* Only use authorized app stores to ensure that you download secure, legitimate
apps to your phone: Google Play for Android phones, and the App Store for iOS
phones. Never install apps from unfamiliar sources.
* Always use phones in accordance with the vendor's recommendations. Do not use
"jailbroken" phones, or phones that have had their operating systems modified
in any way.
* Install operating system updates on a regular basis – some of these updates
include important security features.
* Install an antivirus app on your phone.
INFORMATION SECURITY GUIDELINES FOR FAXES
Faxes are most commonly used for remote communication, transferring copies of
documents between individuals or groups through a telephone line.
When sending a fax, one of the best and simplest ways to protect the document
from information security threats is to make sure that your intended recipient
is next to the fax machine when you send the document. Otherwise, the fax and
the information on it may be viewed by other people.
If you use tools to convert faxes to emails and vice versa, bear in mind that
the information may be retained by the service providers.
SAVING & UPDATING YOUR PASSWORD
Always remember that Bank of Jerusalem representatives will never ask you to
reveal your password in any way or under any circumstances, and you should not
disclose your password to any other party. If you have been asked to provide
your password by any other party, do not reveal it, and report the request
immediately to the customer service center at *5727.
* When you complete your registration for Bank of Jerusalem's online banking
service, you will be assigned a temporary personal password. Please log into
the Bank of Jerusalem website within 30 days and change this temporary
password to a new one that is known only to you.
* If you do not log into the online banking service within 30 days, this
password will be blocked automatically. To recover a blocked password, use
the "Password Recovery" service on the website, or contact the technical
support center at +972-76-8096666.
* Bank of Jerusalem recommends choosing a unique, complex password that another
person would find hard to guess. Your password must consist of at least six
characters, including at least two English letters and two numbers.
* Your new password should not contain any personal information that may be
known by other people, such as your first name or surname, birthday, ID
number, bank account number, or any simple numerical sequence (like 12345).
* If you enter the wrong password five times in a row, your access to the
service will be blocked. In order to restore your access to the site, you
will need to recover your password via the website or the technical support
center.
* Do not write down your password anywhere that it can be easily seen or found
by others, like on slips of paper or documents. It is also recommended to
avoid writing your password in files on your computer or smartphone.
* For optimal security, it’s best to change your password every 180 days.
* Avoid using any browser that automatically stores your passwords.
* Do not reveal your password to anyone – not even your spouse, friends, or
family. Even if a person claiming to be a "Bank of Jerusalem representative"
asks you for your password by email or phone, do not disclose your password
under any circumstances.
* Never send any confidential account information by email. This includes your
account number, username, password, and credit card number.
* When accessing your bank account from a public place, ensure that the screen
cannot be seen by other people.
* If you suspect unauthorized use of your account – inform the bank immediately
in either of the following ways:
1. Call a Bank of Jerusalem representative on *5727.
2. Call the Technical Support Help Desk on 076-809666
PHISHING
Phishing is an attempt by malicious parties to exploit human weaknesses in order
to obtain sensitive personal information (like your username and password,
personal details, credit card numbers, etc.) by sending messages that claim to
be from a credible person or institution you know.
Phishing can be conducted by email, text message, and messaging apps like
WhatsApp, and these attacks can include links to a spoof site similar to the
genuine Bank of Jerusalem website.
How can I identify a phishing attempt?
The malicious message will ask you to respond immediately or tell you to click a
link that will take you to a spoof site that looks like the real Bank of
Jerusalem site.
A few tips to help you identify a phishing message:
1. From: The sender's email address will be unknown or suspicious in some other
way.
2. To:The message will normally have been sent to a whole list of recipients
who are not familiar to you.
3. Subject: The subject line does not match the message contents, or includes
"re:" or "fwd:" as if responding to a message you never sent.
4. Date: Phishing messages are often sent at unusual times – such as late at
night, on weekends, or during public holidays.
5. Links: Links that go to different websites than the ones displayed in the
links; misspelled URLs; messages that contain only links and no other
information.
Always remember that Bank of Jerusalem representatives will never ask you to
reveal your password in any way, and you should not disclose your password to
anyone. If anyone asks you to provide your password, please refuse and report
the request immediately to the Bank of Jerusalem customer service center at
*5727.
How do I protect myself from phishing?
* Never send any personal information by email, such as your ID number, bank
account number, credit card number, or Bank of Jerusalem username and
password.
* If an email looks suspicious, delete it immediately, without opening it.
* Bank of Jerusalem will send occasional emails and text messages to its
customers. However, we never ask you to reply with personal information, like
your username or password.
* Do not enter your email address and password on any unfamiliar website.
* Be wary of any “tempting” or too-good-to-be-true benefits that are sent to
your personal email account.
If you respond to a suspicious message that may be a phishing attempt:
* First of all, notify Bank of Jerusalem immediately by dialing *5727.
* If you have entered any personal information on a spoof site (like your ID
number, bank account number, or Bank of Jerusalem username and password),
change your password immediately and notify the bank's service center.
* If you have entered any credit card details on a spoof site, contact your
credit card company or the bank's service center immediately to receive
further guidance.
WHAT IS SIM HIJACKING?
Also known as SIM swapping, SIM hijacking is an attack where hackers manage to
steal your mobile phone number in one of two ways:
1. Moving your number to the attacker’s phone.
2. Asking your mobile carrier to replace your current SIM with the attacker’s
new SIM (through identity theft).
Every mobile carrier has a service that enables them to port a telephone number
currently associated with one SIM card to a different device with a different
SIM card. This is designed to let you keep the same phone number in the event
that your phone is stolen or you decide to switch carriers.
During these attacks, the hackers impersonate you using basic personal details
they have managed to gather from various sources. They then ask a representative
at the mobile carrier to port your number to an alternative SIM card in the
hackers’ possession. This phone number, plus your ID number and other basic
details, are sufficient to gain access to your bank account, where they can then
easily change your password and start making transfers.
Protect Yourself Against SIM Hijacking:
1. If you are not able to activate your mobile network for a period of time, it
is recommended to contact the mobile carrier and ensure that your number has
not been transferred. It is important to update the bank in the event of any
issue.
2. If your phone number changes, make sure that you notify the bank so that the
new, updated number appears in all systems.
3. Register to receive text message alerts that will notify you of all bank
account transactions, and keep an eye out for unusual account activity.
4. If you receive unexpected or uninitiated text messages and emails requesting
personal or financial information, treat them with suspicion, even if they
were allegedly sent by the bank.
5. Avoid posting personal details (like your phone number, date of birth,
elementary school, pet’s name, etc.) on social media, as malicious agents
may use them to answer security questions common in many applications.
6. It is recommended to check with your mobile carrier if there are any
additional security measures that can be implemented to prevent your number
being ported without your approval.
7. If your phone is stolen, it is recommended to ask your mobile carrier to
block the number as soon as possible, and also notify the bank about the
incident.
CUSTOMER ACTIVITY RECORDS IN THE BANK'S COMPUTER SYSTEMS
Bank of Jerusalem records all customer transactions and instructions, including
their content and date.
If you suspect unauthorized use of your account or, in the event of suspected
identity theft, loss or theft of a cellphone, misuse of a cellphone, or a change
in your telephone number, notify the bank immediately in one of the following
ways:
1. Contact a Bank of Jerusalem Representative – *5727
2. Contact the Technical Support Center – +972-76-8096666
CONTACT
US
Fill in the details and a banker will contact you
Full Name* *
Phone No.* and/or Prefix *
Prefix
* Prefix
* 050
* 051
* 052
* 053
* 054
* 055
* 058
* 02
* 03
* 04
* 08
* 09
* 072
* 073
* 074
* 076
* 077
* 079
Prefix 050 051 052 053 054 055 058 02 03 04 08 09 072 073 074 076 077 079
*Your details will be saved so that the banker can contact you.
Capcha
* Contact us
*5727
* Mortgages
*5726
* Capital Market
*5655
* Contact us
* Video conference
* Service & Support
* Our online services
LOANS AND MORTGAGES
* Loans
* Personal Loan
* What is an appropriate loan?
* Loans - why us
* Mortgages
* Foreign Currency Loan
DEPOSITS AND CAPITAL MARKET
* Deposits & Savings
* Structured deposit
* Capital Market
* Independent trading on the capital market
* Interactice Brokers
* Investment advisory services
THE BANK OF JERUSALEM
* About us
* Ir Shalem Insurance Agency
* Press Releases
* Assisting real estate projects
CUSTOMER SERVICE & INFO
* Checking Account
* Private Banking
* Call center services
* Branches
* Ombudsman Department
* Accessibility
* Legal terms
* Privacy Policy
* Information Security & Internet Safety
FINANCIAL INFORMATION
* Financial Statements
* Exchange Rates
* Indices
* Non resident bank account
WE WILL BE GLAD TO SEE YOU HERE TOO
*
*
*
*
*We are pleased to welcome you to the website of the Bank of Jerusalem Ltd.
(hereinafter: "the Bank of Jerusalem" or "the Bank"). Access to the site,
including the customers’ site, and the use of the data, information, services
and tools included therein are subject to the provisions, conditions and
restrictions detailed on the "Legal Terms" page. All rights reserved by the Bank
of Jerusalem, which offers mortgages, loans, deposits at attractive interest
rates and capital market services. No use may be made of the site’s contents
without the written permission of the Bank of Jerusalem. Failure to comply with
loan repayment may result in interest on arrears and repossession procedures.
Go up
✕
Please note that this website uses Cookies to provide you with a better browsing
experience.
For more information see our Privacy Policy
* facebook
* twitter
* linkedin