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Submission: On April 14 via api from SG — Scanned from CA
Submission: On April 14 via api from SG — Scanned from CA
Form analysis 4 forms found in the DOM
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</form>Text Content
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Free shipping on orders of £30 or more. 30 day returns.
*
All Cases
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All Cases
* Explore The Range
MOUS BACKPACKS
Our backpacks have you covered for every day, every commute and every
adventure.
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IN AID OF WAR CHILD
50% of the profits from our latest Mous Collabs cases will help children
impacted by conflict.
*
iPhone Cases
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iPhone Cases
* iPhone 15 NEW
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4.8/5
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* Galaxy S24 NEW
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* Galaxy S23 FE NEW
* Galaxy S23 Ultra
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* Galaxy S22 Ultra
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4.8/5
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MADE FOR APPLE
Our most advanced wireless charging ecosystem yet, combining our own
magnetic expertise with official Apple technology.
S24 Cases
GUARD YOUR GALAXY
Choose a Mous case and unlock MagSafe® compatibility and protection for
your S24.
*
Wireless Chargers
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NEW MAGNETIC ADD-ONS
Enhance your phone experience with our brand new MagSafe® compatible
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IN AID OF WAR CHILD
50% of the profits from our latest Mous Collabs cases will help children
impacted by conflict.
*
Apple Watch
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*
Wallets
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Screen Protectors
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THE MOUS GIFT GUIDE – TICK OFF YOUR FESTIVE GIFTING LIST.
WATCH THE BEHIND THE SCENES OF OUR IPHONE 15 STUNT WITH AN F1 CAR.
IPHONE 15 VS F1 CAR! WATCH THE EXCITING VIDEO FROM OUR ANNUAL IPHONE
STUNT.
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WARRANTY
ACTIVATE YOUR MOUS WARRANTY HERE
THE MOUS WARRANTY
Nothing makes your tech indestructible, but nothing stops us trying.
We believe in our products – with expert craftsmanship and cutting-edge design,
they are made to last – but in the rare instances where something goes wrong,
we’ve got your back. No two products are the same and not all products have the
same lifespan, but all our products come with a serious warranty.
PRODUCT TYPE
WARRANTY TIMEFRAME
Phone and iPad Cases
Limited Lifetime (25 years)
Screen Protectors
Limited Lifetime (25 years)
Bags and Pouches
Limited Lifetime (25 years)
MacBook Sleeves
Limited Lifetime (25 years)
Mounts
2 years
Wallets
2 years
Wireless Chargers
2 years
Wrist Straps and Phone Slings
2 years
AirTag Cases
2 years
Watch Straps
2 years
Cables and Adaptors
1 year
Thin Phone Cases (Minimalist, Super Thin)
1 year
Phone Rings*
1 year
THE FINE PRINT
The Mous Warranty relates to manufacturing and workmanship. It does not cover
any problem or damage to an item that is caused by or originates from:
* Installation or application failures
* Daily wear-and-tear (including cosmetic damage and natural yellowing of clear
cases)
* Drops and falls
* Liquid damage
* Intentional modifications or third-party repairs
* Items not sold by us or our authorised resellers
* Theft or loss of the product
* Damage caused by misuse or mishandling of the product
* Damage caused by poor storage, burns, solvents, animals, varying
environments, exposure to extreme temperatures or natural phenomena
* Peeling or deterioration to the artwork on any of our Mous Collabs cases
PLEASE NOTE:
* Our warranty only applies to an original, purchased item. Any product which
has already been issued as a warranty replacement is not subject to the same
policy and will not be replaced again.
* It is not possible to claim a warranty replacement for any product which has
previously been refunded for any reason.
* The quality of any items should be checked when they arrive – contact us
immediately if you have any concerns.
* When contacting us about any warranty claims, you will need to attach at
least one high-resolution photo/video clearly showing the defect. If your
complaint is deemed to be valid, we will then replace the item, with a new
product of the same model and style.
* If an exact replacement is unavailable when a claim is approved, an
alternative product or solution may be offered at Mous’s discretion. This
won’t include refunds.
* If your product was gifted to you, please note that we will need to match
your claim to the original order in our system, using either the order number
or the buyer’s details.
* Promotional items (those sent for the purpose of carrying out reviews,
videos, etc.) and complimentary items (those sent by our Customer Experience
team as a goodwill exception) are not covered by this warranty.
*If using our MagSafe® Compatible Magnetic Phone Ring and Stand, we recommend
wiping the ring and phone/case surface regularly to prevent the build-up of
debris (e.g. dust, grit or lint particles – especially those with a metallic
content which would magnetise to the ring) as this could cause the phone/case to
scratch or scuff over time. We recommend using this product with non-leather
phone cases and please be aware that using this product without a phone case
could increase the risk of your phone glass scratching. Mous does not assume
liability for any device damage which may occur while our products are in use.
Mous Products Ltd. reserves the right at any time, at its sole discretion,
without liability to you or any third party, to modify, suspend or terminate
this warranty.
JOIN OUR GLOBAL COMMUNITY
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* ABOUT US
* Our Story
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* EXTRAS
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* MagSafe® Compatible
* iPhone 15 Cases
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