Submitted URL: https://help.pinnacle21.net/en/articles/4678476-how-do-i-take-the-online-user-training
Effective URL: https://help.pinnacle21.net/en/articles/4678476-how-do-i-take-the-online-user-training?reload
Submission: On November 08 via manual from US — Scanned from DE

Summary

This website contacted 10 IPs in 2 countries across 6 domains to perform 47 HTTP transactions. The main IP is 13.225.78.70, located in United States and belongs to AMAZON-02, US. The main domain is help.pinnacle21.net.
TLS certificate: Issued by Amazon RSA 2048 M02 on April 19th 2023. Valid for: a year.
This is the only time help.pinnacle21.net was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 13.225.78.70 16509 (AMAZON-02)
20 13.225.78.101 16509 (AMAZON-02)
4 3.33.152.127 16509 (AMAZON-02)
4 2a00:1450:400... 15169 (GOOGLE)
4 2a00:1450:400... 15169 (GOOGLE)
2 2001:4860:480... 15169 (GOOGLE)
2 13.224.189.74 16509 (AMAZON-02)
4 18.66.147.5 16509 (AMAZON-02)
4 34.227.35.193 14618 (AMAZON-AES)
47 10
Apex Domain
Subdomains
Transfer
20 intercomassets.com
static.intercomassets.com — Cisco Umbrella Rank: 15216
362 KB
8 intercomcdn.com
downloads.intercomcdn.com — Cisco Umbrella Rank: 12088
js.intercomcdn.com — Cisco Umbrella Rank: 2317
669 KB
6 intercom.io
widget.intercom.io — Cisco Umbrella Rank: 1771
api-iam.intercom.io — Cisco Umbrella Rank: 2191
11 KB
6 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 27
region1.google-analytics.com — Cisco Umbrella Rank: 2462
42 KB
4 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 35
293 KB
2 pinnacle21.net
help.pinnacle21.net
20 KB
47 6
Domain Requested by
20 static.intercomassets.com help.pinnacle21.net
4 api-iam.intercom.io js.intercomcdn.com
4 js.intercomcdn.com widget.intercom.io
4 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
help.pinnacle21.net
4 www.googletagmanager.com static.intercomassets.com
www.googletagmanager.com
4 downloads.intercomcdn.com help.pinnacle21.net
static.intercomassets.com
2 widget.intercom.io help.pinnacle21.net
2 region1.google-analytics.com www.googletagmanager.com
2 help.pinnacle21.net static.intercomassets.com
47 9

This site contains no links.

Subject Issuer Validity Valid
help.pinnacle21.com
Amazon RSA 2048 M02
2023-04-19 -
2024-05-17
a year crt.sh
intercomassets.com
Amazon RSA 2048 M02
2023-05-18 -
2024-06-15
a year crt.sh
intercom-attachments-10.com
Amazon RSA 2048 M01
2023-07-09 -
2024-08-06
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2023-10-16 -
2024-01-08
3 months crt.sh
*.intercom.com
Amazon RSA 2048 M02
2023-02-14 -
2024-03-14
a year crt.sh
*.intercomcdn.com
Amazon RSA 2048 M01
2023-02-21 -
2024-01-29
a year crt.sh

This page contains 3 frames:

Primary Page: https://help.pinnacle21.net/en/articles/4678476-how-do-i-take-the-online-user-training?reload
Frame ID: F13CA81426710FD6AEAFAEB2F38E2ACC
Requests: 39 HTTP requests in this frame

Frame: https://js.intercomcdn.com/frame-modern.04b87629.js
Frame ID: 8935B243B1A2C5496FF917BD79D8D028
Requests: 4 HTTP requests in this frame

Frame: https://js.intercomcdn.com/frame-modern.04b87629.js
Frame ID: 03070448162E81335EFF572E40CF5A04
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

 

Page URL History Show full URLs

  1. https://help.pinnacle21.net/en/articles/4678476-how-do-i-take-the-online-user-training Page URL
  2. https://help.pinnacle21.net/en/articles/4678476-how-do-i-take-the-online-user-training?reload Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtag/js

Page Statistics

47
Requests

98 %
HTTPS

33 %
IPv6

6
Domains

9
Subdomains

10
IPs

2
Countries

1397 kB
Transfer

4391 kB
Size

7
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://help.pinnacle21.net/en/articles/4678476-how-do-i-take-the-online-user-training Page URL
  2. https://help.pinnacle21.net/en/articles/4678476-how-do-i-take-the-online-user-training?reload Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

47 HTTP transactions

Resource
Path
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x-fer
Type
MIME-Type
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30 KB
10 KB
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H2
Security
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Server
13.225.78.70 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
nginx /
Resource Hash
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Security Headers
Name Value
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Request headers

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content-type
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Protocol
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Response headers

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x-amz-version-id
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Response headers

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Protocol
H2
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Request headers

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Response headers

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etag
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Protocol
H2
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Response headers

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Response headers

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Protocol
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content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
20994
expires
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collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
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Requested by
Host: help.pinnacle21.net
URL: https://help.pinnacle21.net/en/articles/4678476-how-do-i-take-the-online-user-training?reload
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:811::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
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Referer
https://help.pinnacle21.net/
User-Agent
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Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
last-modified
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server
Golfe2
age
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content-type
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access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
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expires
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saiwkxvq
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7 KB
3 KB
Script
General
Full URL
https://widget.intercom.io/widget/saiwkxvq
Requested by
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URL: https://help.pinnacle21.net/en/articles/4678476-how-do-i-take-the-online-user-training
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.189.74 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.pinnacle21.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

x-amz-version-id
ETGnbZH9RY1OZv0oFiKqc9wiX_pmc2uw
content-encoding
gzip
via
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x-amz-cf-pop
FRA2-C1
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x-amz-server-side-encryption
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x-cache
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cross-origin-resource-policy
cross-origin
alt-svc
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server
AmazonS3
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vary
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cache-control
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accept-ranges
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x-amz-cf-id
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141 KB
Script
General
Full URL
https://js.intercomcdn.com/frame-modern.04b87629.js
Requested by
Host: widget.intercom.io
URL: https://widget.intercom.io/widget/saiwkxvq
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.147.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

x-amz-version-id
QiVwBbX5i8EoSp90GQuEsNJ64ft3RXnP
content-encoding
gzip
via
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date
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strict-transport-security
max-age=31536000; includeSubDomains; preload
x-amz-cf-pop
FRA60-P4
age
717
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
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last-modified
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server
AmazonS3
etag
"ed548435ff40848851fa60cfa75fb8fe"
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
cache-control
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accept-ranges
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x-amz-cf-id
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General
Full URL
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Requested by
Host: widget.intercom.io
URL: https://widget.intercom.io/widget/saiwkxvq
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.147.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
User-Agent
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Response headers

x-amz-version-id
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content-encoding
gzip
via
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strict-transport-security
max-age=31536000; includeSubDomains; preload
x-amz-cf-pop
FRA60-P4
age
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x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
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last-modified
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server
AmazonS3
etag
"c3d7c800929ac60bd7338a4bf9c3f40b"
vary
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content-type
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cache-control
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accept-ranges
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x-amz-cf-id
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ping
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4 KB
2 KB
XHR
General
Full URL
https://api-iam.intercom.io/messenger/web/ping
Requested by
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
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Software
nginx /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
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Request headers

Referer
accept-language
de-DE,de;q=0.9
User-Agent
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Content-Type
application/x-www-form-urlencoded

Response headers

date
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strict-transport-security
max-age=31556952; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
x-ami-version
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server
nginx
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content-type
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access-control-allow-origin
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metrics
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General
Full URL
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Requested by
Host: js.intercomcdn.com
URL: https://js.intercomcdn.com/frame-modern.04b87629.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
34.227.35.193 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
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Software
nginx /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31556952; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

date
Wed, 08 Nov 2023 11:10:09 GMT
strict-transport-security
max-age=31556952; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
x-ami-version
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status
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x-xss-protection
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x-request-id
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x-runtime
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server
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x-request-queueing
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vary
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access-control-allow-methods
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content-type
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access-control-allow-origin
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x-intercom-version
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x-frame-options
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collect
region1.google-analytics.com/g/
0
17 B
Ping
General
Full URL
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Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-V2BPHDN1PJ&l=dataLayer&cx=c
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
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User-Agent
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Response headers

pragma
no-cache
date
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server
Golfe2
content-type
text/plain
access-control-allow-origin
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cache-control
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cross-origin-resource-policy
cross-origin
alt-svc
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content-length
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expires
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Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
region1.google-analytics.com
URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-V2BPHDN1PJ&gtm=45je3b60v9122042461&_p=1699441806026&gcd=11l1l1l1l1&dma_cps=sypham&dma=1&cid=482454058.1699441807&ul=en-us&sr=1600x1200&ir=1&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_eu=EAAI&_s=2&sid=1699441806&sct=1&seg=0&dl=https%3A%2F%2Fhelp.pinnacle21.net%2Fen%2Farticles%2F4678476-how-do-i-take-the-online-user-training&dt=%E3%80%80&en=user_engagement&_et=1951&tfd=3203

Verdicts & Comments Add Verdict or Comment

30 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| documentPictureInPicture object| webpackChunk_N_E function| __next_set_public_path__ object| next object| __NEXT_DATA__ function| __SSG_MANIFEST_CB object| __NEXT_P object| _N_E undefined| __sentryRewritesTunnelPath__ object| SENTRY_RELEASE string| __rewriteFramesAssetPrefixPath__ object| __REACT_INTL_CONTEXT__ function| __NEXT_PRELOADREADY object| __MIDDLEWARE_MATCHERS object| __BUILD_MANIFEST object| __SSG_MANIFEST object| intercomSettings function| Intercom function| gtag object| dataLayer object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga object| gaplugins object| gaGlobal object| gaData function| __intercomAssignLocation function| __intercomReloadLocation

7 Cookies

Domain/Path Name / Value
.pinnacle21.net/ Name: _gid
Value: GA1.2.345317332.1699441807
.pinnacle21.net/ Name: _gat_gtag_UA_3828468_4
Value: 1
.pinnacle21.net/ Name: intercom-id-saiwkxvq
Value: 691f31f4-5ad9-41cb-ac0d-da9888e50848
.pinnacle21.net/ Name: intercom-session-saiwkxvq
Value:
.pinnacle21.net/ Name: intercom-device-id-saiwkxvq
Value: 62a37985-66c7-41d8-916f-cd3edb058996
.pinnacle21.net/ Name: _ga_V2BPHDN1PJ
Value: GS1.1.1699441806.1.1.1699441808.0.0.0
.pinnacle21.net/ Name: _ga
Value: GA1.1.482454058.1699441807

2 Console Messages

Source Level URL
Text
network error URL: https://help.pinnacle21.net/en/articles/4678476-how-do-i-take-the-online-user-training
Message:
Failed to load resource: the server responded with a status of 401 ()
network error URL: https://help.pinnacle21.net/en/articles/4678476-how-do-i-take-the-online-user-training?reload
Message:
Failed to load resource: the server responded with a status of 401 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
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X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api-iam.intercom.io
downloads.intercomcdn.com
help.pinnacle21.net
js.intercomcdn.com
region1.google-analytics.com
static.intercomassets.com
widget.intercom.io
www.google-analytics.com
www.googletagmanager.com
region1.google-analytics.com
13.224.189.74
13.225.78.101
13.225.78.70
18.66.147.5
2001:4860:4802:34::36
2a00:1450:4001:811::200e
2a00:1450:4001:82b::2008
3.33.152.127
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