register.gotowebinar.com
Open in
urlscan Pro
13.225.25.48
Public Scan
Submitted URL: https://r20.rs6.net/tn.jsp?f=001AzZLKU2rxwSQmeV4DYj8GdfL5zFvKTFa12COj7LQxeGakGGDKZZG3vBzLcPZv6QhMsDVqR-bLxjD8T3CYtua...
Effective URL: https://register.gotowebinar.com/register/8770983891784062478
Submission: On September 07 via api from US
Effective URL: https://register.gotowebinar.com/register/8770983891784062478
Submission: On September 07 via api from US
Form analysis 1 forms found in the DOM
<form id="registrationForm" data-view="registration/body/body" data-active-view="true" style="">
<div data-bind="visible:!webinarTimesVM().allSessionsOver()" class="trainingTimesBox clearfix">
<!-- ko compose : { view : 'registration/body/body.webinarTimes' } -->
<div data-view="registration/body/body.webinarTimes" data-active-view="true" style="">
<!-- ko 'if' : showDates() === true -->
<hr>
<!-- ko 'if': !getWebinarInfo().description --><!-- /ko -->
<!-- ko 'if' : getWebinarInfo().type === 'series' --><!-- /ko -->
<!-- ko 'if' : getWebinarInfo().type !== 'series' -->
<div data-bind="'visible': getWebinarInfo().type === 'sequence'" class="row col-md-12" style="display: none;">
<div data-bind="'html': multipleSessionsText">This webinar meets 1 times.</div>
</div>
<div class="row col-md-12">
<div id="training-times" class="trainingTimesRegister">
<table class="webinarTimes" data-bind="'foreach': webinarTimesVM().webinarSessions()">
<tbody>
<!-- ko 'if' : $parent.webinarTimesVM().showFirstOfMonth($data) && $parent.getWebinarInfo().type === 'sequence'--><!-- /ko -->
<tr data-bind="css:{'past':past && !$data.inSession, 'next':next, 'future':future, 'far-future':farFuture}" class="next">
<!--ko 'if': $data.getDay() && $parent.getWebinarInfo().type === 'sequence' --><!--/ko-->
<td data-bind="'text':$data.getStartAndEndDate()">Wed, Nov 10, 2021 8:00 PM - 9:00 PM CET</td>
</tr>
</tbody>
</table>
</div>
</div>
<!-- /ko -->
<div class="row col-md-12">
<a class="timeZone pointer launch-tz-modal" data-i18n="registration.webinarTimes.timeZone" data-bind="click:webinarTimesVM().showInMyTimeZoneDialog">Show in My Time Zone</a>
<!-- ko 'if' : webinarTimesVM().priceInfo --><!-- /ko -->
</div>
<!-- /ko -->
<!-- ko 'if' : showDates() === false && webinarTimesVM().priceInfo --><!-- /ko -->
</div><!-- /ko -->
</div>
<!-- ko 'if': getWebinarInfo().description -->
<!-- ko compose : {view:'registration/body/body.description'} -->
<div data-bind="visible:getWebinarInfo().description" data-view="registration/body/body.description" data-active-view="true" style="">
<hr>
<div class="description trainingDescription">
<div class="clearfix">
<img id="customThemeImage" data-bind="attr:{src:getBrandingInfo().themeImageUrl}" class="customImage" onerror="this.style.display='none'" src="https://images.gotowebinar.com/b0041837ddbc709059696583b465153b">
<span class="registration-description" data-bind="expander:{'expandText': moreButtonText(), 'userCollapseText': lessButtonText(), 'text':getWebinarInfo().description}">77% of customers say they're more loyal to a business that has seamlessly
woven customer service into the fabric of overall offerings and services.* Customer service is not just about being nice to your customers; it is the essential element to your organization's bottom line. Customer service is the key
foundation to building consumer loyalty and increasing customer retention. In this webinar, participants will learn how to gain a competitive edge through customer service using the latest approaches and strategies. In this webinar you
will: - Understand the difference between customer service and customer support - Learn how to implement customer service skills to impact your organization in today’s ambitious business environment - Identify methods to elevate
relationships with your clients and employees while emphasizing the importance of leadership within customer service - Explore examples of how to utilize successful research-based customer service strategies into your business Instructor:
Dr. Bernard Gibson * https://www.zendesk.com/blog/customer-service-skills/</span>
</div>
</div>
</div><!-- /ko -->
<!-- /ko -->
<!-- ko compose : {view:'registration/body/body.registrationQuestions'} -->
<div class="questions" data-view="registration/body/body.registrationQuestions" data-active-view="true" style="">
<hr>
<!-- General Questions -->
<p class="requiredMessage" data-i18n="registration.registrationQuestions.requiredInstructions">Required field</p>
<div id="studentInformation">
<div data-bind="'foreach':registrationQuestionsVM().groupedGeneralQuestions">
<div data-bind="'foreach':$data" class="row">
<div class="form-group col-sm-6 required" data-bind="'css':{required : required, 'has-error':verificationFailed }, visible:name != 'comments'">
<label class="control-label" data-bind="'attr':{'id':'registrant.' + name + 'Label', 'for':'registrant.' + name}, 'text':question" id="registrant.firstNameLabel" for="registrant.firstName">First Name</label>
<!-- ko 'if': type == 'shortAnswer' -->
<span data-bind="'text':maxSize - selectedAnswer().length, 'visible':isSelected, 'css':{'danger':maxSize - selectedAnswer().length === 0, 'warning':maxSize - selectedAnswer().length < 20}" class="charLimit"
style="display: none;">128</span>
<!-- TODO : IE8 Doesn't allow to change type of input field-->
<!-- ko 'if' : name === 'email' --><!-- /ko -->
<!-- ko 'if' : name !== 'email' -->
<input type="text" data-bind="'css':{'inputError': verificationFailed}, 'attr':{'id':'registrant.' + name, 'maxlength':maxSize, 'tabindex':tabIdx}, 'hasFocus':isSelected, 'value':selectedAnswer, 'valueUpdate': 'afterkeydown'"
class="form-control maxCharLimit" id="registrant.firstName" maxlength="128" tabindex="2">
<!-- /ko -->
<!-- /ko -->
<!-- ko 'if': type == 'multipleChoice' --><!-- /ko -->
<!-- ko 'if': verificationFailed --><!-- /ko -->
</div>
<div class="form-group col-sm-6 required" data-bind="'css':{required : required, 'has-error':verificationFailed }, visible:name != 'comments'">
<label class="control-label" data-bind="'attr':{'id':'registrant.' + name + 'Label', 'for':'registrant.' + name}, 'text':question" id="registrant.lastNameLabel" for="registrant.lastName">Last Name</label>
<!-- ko 'if': type == 'shortAnswer' -->
<span data-bind="'text':maxSize - selectedAnswer().length, 'visible':isSelected, 'css':{'danger':maxSize - selectedAnswer().length === 0, 'warning':maxSize - selectedAnswer().length < 20}" class="charLimit"
style="display: none;">128</span>
<!-- TODO : IE8 Doesn't allow to change type of input field-->
<!-- ko 'if' : name === 'email' --><!-- /ko -->
<!-- ko 'if' : name !== 'email' -->
<input type="text" data-bind="'css':{'inputError': verificationFailed}, 'attr':{'id':'registrant.' + name, 'maxlength':maxSize, 'tabindex':tabIdx}, 'hasFocus':isSelected, 'value':selectedAnswer, 'valueUpdate': 'afterkeydown'"
class="form-control maxCharLimit" id="registrant.lastName" maxlength="128" tabindex="3">
<!-- /ko -->
<!-- /ko -->
<!-- ko 'if': type == 'multipleChoice' --><!-- /ko -->
<!-- ko 'if': verificationFailed --><!-- /ko -->
</div>
</div>
<div data-bind="'foreach':$data" class="row">
<div class="form-group col-sm-6 required" data-bind="'css':{required : required, 'has-error':verificationFailed }, visible:name != 'comments'">
<label class="control-label" data-bind="'attr':{'id':'registrant.' + name + 'Label', 'for':'registrant.' + name}, 'text':question" id="registrant.emailLabel" for="registrant.email">Email Address</label>
<!-- ko 'if': type == 'shortAnswer' -->
<span data-bind="'text':maxSize - selectedAnswer().length, 'visible':isSelected, 'css':{'danger':maxSize - selectedAnswer().length === 0, 'warning':maxSize - selectedAnswer().length < 20}" class="charLimit"
style="display: none;">128</span>
<!-- TODO : IE8 Doesn't allow to change type of input field-->
<!-- ko 'if' : name === 'email' -->
<input type="email" data-bind="'css':{'inputError': verificationFailed}, 'attr':{'id':'registrant.' + name, 'maxlength':maxSize, 'tabindex':tabIdx}, 'hasFocus':isSelected, 'value':selectedAnswer, 'valueUpdate': 'afterkeydown'"
class="form-control maxCharLimit" id="registrant.email" maxlength="128" tabindex="4">
<!-- /ko -->
<!-- ko 'if' : name !== 'email' --><!-- /ko -->
<!-- /ko -->
<!-- ko 'if': type == 'multipleChoice' --><!-- /ko -->
<!-- ko 'if': verificationFailed --><!-- /ko -->
</div>
<div class="form-group col-sm-6 required" data-bind="'css':{required : required, 'has-error':verificationFailed }, visible:name != 'comments'">
<label class="control-label" data-bind="'attr':{'id':'registrant.' + name + 'Label', 'for':'registrant.' + name}, 'text':question" id="registrant.phoneLabel" for="registrant.phone">Phone Number</label>
<!-- ko 'if': type == 'shortAnswer' -->
<span data-bind="'text':maxSize - selectedAnswer().length, 'visible':isSelected, 'css':{'danger':maxSize - selectedAnswer().length === 0, 'warning':maxSize - selectedAnswer().length < 20}" class="charLimit"
style="display: none;">128</span>
<!-- TODO : IE8 Doesn't allow to change type of input field-->
<!-- ko 'if' : name === 'email' --><!-- /ko -->
<!-- ko 'if' : name !== 'email' -->
<input type="text" data-bind="'css':{'inputError': verificationFailed}, 'attr':{'id':'registrant.' + name, 'maxlength':maxSize, 'tabindex':tabIdx}, 'hasFocus':isSelected, 'value':selectedAnswer, 'valueUpdate': 'afterkeydown'"
class="form-control maxCharLimit" id="registrant.phone" maxlength="128" tabindex="5">
<!-- /ko -->
<!-- /ko -->
<!-- ko 'if': type == 'multipleChoice' --><!-- /ko -->
<!-- ko 'if': verificationFailed --><!-- /ko -->
</div>
</div>
<div data-bind="'foreach':$data" class="row">
<div class="form-group col-sm-6 required" data-bind="'css':{required : required, 'has-error':verificationFailed }, visible:name != 'comments'">
<label class="control-label" data-bind="'attr':{'id':'registrant.' + name + 'Label', 'for':'registrant.' + name}, 'text':question" id="registrant.organizationLabel" for="registrant.organization">Organization</label>
<!-- ko 'if': type == 'shortAnswer' -->
<span data-bind="'text':maxSize - selectedAnswer().length, 'visible':isSelected, 'css':{'danger':maxSize - selectedAnswer().length === 0, 'warning':maxSize - selectedAnswer().length < 20}" class="charLimit"
style="display: none;">128</span>
<!-- TODO : IE8 Doesn't allow to change type of input field-->
<!-- ko 'if' : name === 'email' --><!-- /ko -->
<!-- ko 'if' : name !== 'email' -->
<input type="text" data-bind="'css':{'inputError': verificationFailed}, 'attr':{'id':'registrant.' + name, 'maxlength':maxSize, 'tabindex':tabIdx}, 'hasFocus':isSelected, 'value':selectedAnswer, 'valueUpdate': 'afterkeydown'"
class="form-control maxCharLimit" id="registrant.organization" maxlength="128" tabindex="6">
<!-- /ko -->
<!-- /ko -->
<!-- ko 'if': type == 'multipleChoice' --><!-- /ko -->
<!-- ko 'if': verificationFailed --><!-- /ko -->
</div>
<div class="form-group col-sm-6 required" data-bind="'css':{required : required, 'has-error':verificationFailed }, visible:name != 'comments'">
<label class="control-label" data-bind="'attr':{'id':'registrant.' + name + 'Label', 'for':'registrant.' + name}, 'text':question" id="registrant.jobTitleLabel" for="registrant.jobTitle">Job Title</label>
<!-- ko 'if': type == 'shortAnswer' -->
<span data-bind="'text':maxSize - selectedAnswer().length, 'visible':isSelected, 'css':{'danger':maxSize - selectedAnswer().length === 0, 'warning':maxSize - selectedAnswer().length < 20}" class="charLimit"
style="display: none;">128</span>
<!-- TODO : IE8 Doesn't allow to change type of input field-->
<!-- ko 'if' : name === 'email' --><!-- /ko -->
<!-- ko 'if' : name !== 'email' -->
<input type="text" data-bind="'css':{'inputError': verificationFailed}, 'attr':{'id':'registrant.' + name, 'maxlength':maxSize, 'tabindex':tabIdx}, 'hasFocus':isSelected, 'value':selectedAnswer, 'valueUpdate': 'afterkeydown'"
class="form-control maxCharLimit" id="registrant.jobTitle" maxlength="128" tabindex="7">
<!-- /ko -->
<!-- /ko -->
<!-- ko 'if': type == 'multipleChoice' --><!-- /ko -->
<!-- ko 'if': verificationFailed --><!-- /ko -->
</div>
</div>
</div>
</div>
<!-- Custom Questions-->
<!-- ko 'if': registrationQuestionsVM().customQuestions().length > 0 -->
<hr class="skinny">
<div class="alert-info">
<p data-i18n=""></p>
</div>
<div class="row" data-bind="'foreach':registrationQuestionsVM().customQuestions">
<div class="form-group col-sm-12" data-bind="'css':{required : required, 'has-error':verificationFailed}">
<!-- ko 'if' : question -->
<label class="control-label" data-bind="'attr':{'id':'registrant.' + name + 'Label', 'for':'customQuestion' + $index()}, 'html':question" id="registrant.232756831Label" for="customQuestion0">Would you like to speak to a Brandman
representative about training and development or an educational partnership?</label>
<!-- /ko -->
<!-- ko 'if': type == 'shortAnswer' --><!-- /ko -->
<!-- ko 'if': type == 'multipleChoice' -->
<select class="form-control maxCharLimit"
data-bind="'css':{'inputError': verificationFailed}, 'attr':{'id':'customQuestion' + $index(), tabindex:tabIdx},hasFocus:isSelected, options: answers, optionsText:'answer', optionsCaption:$parent.chooseOneText, value:selectedAnswer, optionsValue:'answerKey'"
id="customQuestion0" tabindex="8">
<option value="">Choose One...</option>
<option value="232756852">Yes, I’m interested in training and development opportunities for my organization</option>
<option value="232756853">Yes, I’m interested in educational partnership for my organization (free benefits, discounts, Brandman scholarships, and more)</option>
<option value="232756854">Skip this question</option>
</select>
<!-- /ko -->
<span data-bind="visible:verificationFailed" class="help-block" style="display: none;"><i class="togo-icon togo-icon-error"></i><span data-bind="'text':errorMessage"></span></span>
</div>
</div>
<hr class="skinny">
<!-- /ko -->
<!-- ko 'if' : registrationQuestionsVM().commentsField -->
<div class="form-group" data-bind="css:{required : registrationQuestionsVM().commentsField.required, 'has-error':registrationQuestionsVM().commentsField.verificationFailed }">
<label class="control-label" data-bind="attr:{'id':'registrant.' + registrationQuestionsVM().commentsField + 'Label', 'for':'registrant.' + registrationQuestionsVM().commentsField.name}, text:registrationQuestionsVM().commentsField.question"
id="registrant.[object Object]Label" for="registrant.comments">Questions & Comments</label>
<span
data-bind="visible:registrationQuestionsVM().commentsField.isSelected, text:registrationQuestionsVM().commentsField.maxSize - registrationQuestionsVM().commentsField.selectedAnswer().length, css:{'danger':registrationQuestionsVM().commentsField.maxSize - registrationQuestionsVM().commentsField.selectedAnswer().length === 0, 'warning':registrationQuestionsVM().commentsField.maxSize - registrationQuestionsVM().commentsField.selectedAnswer().length < 20}"
class="charLimit" style="display: none;">255</span>
<textarea class="form-control"
data-bind="attr:{id:'registrant.' + registrationQuestionsVM().commentsField.name, maxlength:registrationQuestionsVM().commentsField.maxSize},hasFocus:registrationQuestionsVM().commentsField.isSelected, value:registrationQuestionsVM().commentsField.selectedAnswer, valueUpdate: 'afterkeydown'"
id="registrant.comments" maxlength="255"></textarea>
<span data-bind="visible:registrationQuestionsVM().commentsField.verificationFailed" class="help-block" style="display: none;"><i class="togo-icon togo-icon-error"></i><span
data-bind="text:registrationQuestionsVM().commentsField.errorMessage"></span></span>
</div>
<!-- /ko -->
</div><!-- /ko -->
<div class="paymentBody" id="payment-form" data-bind="visible: showPayment" style="display: none;">
<!-- ko 'if' : registrationQuestionsVM().commentsField || registrationQuestionsVM().customQuestions().length == 0 -->
<hr>
<!-- /ko -->
<div class="paymentFields" data-bind="visible: showCreditCardFields" style="display: none;">
<div clss="row">
<div class="card-disclaimer">
<i class="togo-icon togo-icon-lock-closed"></i>
<span class="stripe-text" data-i18n="registration.cardDisclaimer">Secured payments with your credit or debit card via stripe</span>
<span class="cards-icons">
<img src="../../../../images/visa.png">
<img src="../../../../images/masterCard.png">
<img src="../../../../images/amex.png">
<img src="../../../../images/discover.jpg">
</span>
</div>
<!-- Used to display form errors. -->
<div id="card-errors" role="alert"></div>
</div>
<div id="paymentBody-paymentRequest">
<!-- Stripe paymentRequestButton Element inserted here-->
</div>
<div class="row">
<div class="field card-number col-xs-12 col-sm-6 col-md-6 col-lg-6">
<label class="control-label" for="card-number" data-i18n="registration.creditCardNumber">Card Number</label>
<div id="card-number" class="field empty input payment-fields">
<!-- A Stripe Element will be inserted here. -->
</div>
</div>
<div class="field card-expiry col-xs-6 col-sm-3 col-md-3 col-lg-3">
<label class="control-label" for="card-expiry" data-i18n="registration.expirationDate">Expiration Date</label>
<div id="card-expiry" class="empty input payment-fields">
<!-- A Stripe Element will be inserted here. -->
</div>
</div>
<div class="field card-cvc col-xs-6 col-sm-3 col-md-3 col-lg-3">
<label class="control-label" for="card-cvc" data-i18n="registration.cvv">CVV</label>
<div id="card-cvc" class="empty input payment-fields">
<!-- A Stripe Element will be inserted here. -->
</div>
</div>
</div>
<div class="error" role="alert">
<svg xmlns="http://www.w3.org/2000/svg" width="17" height="17" viewBox="0 0 17 17">
<path class="base" fill="#000" d="M8.5,17 C3.80557963,17 0,13.1944204 0,8.5 C0,3.80557963 3.80557963,0 8.5,0 C13.1944204,0 17,3.80557963 17,8.5 C17,13.1944204 13.1944204,17 8.5,17 Z"></path>
<path class="glyph" fill="#FFF"
d="M8.5,7.29791847 L6.12604076,4.92395924 C5.79409512,4.59201359 5.25590488,4.59201359 4.92395924,4.92395924 C4.59201359,5.25590488 4.59201359,5.79409512 4.92395924,6.12604076 L7.29791847,8.5 L4.92395924,10.8739592 C4.59201359,11.2059049 4.59201359,11.7440951 4.92395924,12.0760408 C5.25590488,12.4079864 5.79409512,12.4079864 6.12604076,12.0760408 L8.5,9.70208153 L10.8739592,12.0760408 C11.2059049,12.4079864 11.7440951,12.4079864 12.0760408,12.0760408 C12.4079864,11.7440951 12.4079864,11.2059049 12.0760408,10.8739592 L9.70208153,8.5 L12.0760408,6.12604076 C12.4079864,5.79409512 12.4079864,5.25590488 12.0760408,4.92395924 C11.7440951,4.59201359 11.2059049,4.59201359 10.8739592,4.92395924 L8.5,7.29791847 L8.5,7.29791847 Z">
</path>
</svg>
<span class="message"></span>
<span id="invalidCardDetailsError" style="display:none" data-i18n="registration.emptyPaymentFieldError">Enter your card details</span>
</div>
</div>
<div class="row promotion-code-row" data-bind="visible: showDiscountCodeField">
<div class="field promotion-code col-xs-6 col-sm-3 col-md-3 col-lg-3">
<label class="control-label" for="promotion-code" data-i18n="registration.promotionCodeLabel">Discount Code</label>
<input type="text" id="promotion-code" class="empty input payment-fields" data-bind="textInput: promotionCodeValue">
</div>
<button id="promotion-code-apply-Btn field col-xs-6 col-sm-3 col-md-3 col-lg-3" type="button" class="btn btn-tertiary promotion-code-applyBtn" data-i18n="registration.promotionCodeApplyBtn"
data-bind="click:applyPromoCode, disable:disablePromoCodeButton">Apply</button>
</div>
<div class="promotion-code-errorMsg">
<span data-i18n="registration.promotionCodeInvalidErrorMessage">Invalid discount code.</span>
</div>
<div class="promotion-code-SuccessMsg">
<span data-i18n="registration.promotionCodeSuccessMessage">Discount code applied successfully!</span>
</div>
<div class="alert-info payment-disclaimer">
<p class="paymentDisclaimerText" data-i18n="[html]registration.paymentDisclaimer">NOTE: Please direct all payment-related questions to the webinar organizer. Your registration for this webinar is subject to LogMeIn’s
<a href="https://www.logmeininc.com/legal/terms-and-conditions" target="_blank" rel="noopener noreferrer">Terms of Service</a> and
<a href="https://www.logmeininc.com/legal/privacy" target="_blank" rel="noopener noreferrer">Privacy Policy</a>.</p>
</div>
<hr class="skinny-bottom">
</div>
<div data-bind="visible: showPaymentError" class="paymentError" style="display: none;">
<div data-i18n="payment.error.unsupportedBrowserText">Unfortunately your browser isn't supported. Please upgrade to Safari v7+ or switch to Chrome™ or FireFox®.</div>
</div>
<div class="alert-info disclaimer">
<!-- ko 'if' : registrationQuestionsVM().disclaimerNotice --><!-- /ko -->
<!-- ko 'if' : registrationQuestionsVM().defaultDisclaimerNotice -->
<p class="disclaimerText" data-bind="html: registrationQuestionsVM().defaultDisclaimerNotice">By clicking this button, you submit your information to the webinar organizer, who will use it to communicate with you regarding this event and their
other services.</p>
<!-- /ko -->
</div>
<!-- this div is only needed for recaptcha checkbox mode -->
<!-- for invisible, could put id on the submit button below, but this works too. -->
<div id="recaptchaDiv"></div>
<div id="hcaptchaDiv" class="h-captcha"></div>
<div class="sectionFooter">
<p>
<button data-bind=" enable:enableButton,
buttonColor:getBrandingInfo().selectedHeaderColor(),
click:submit" type="submit" id="registration.submit.button" class="btn btn-primary" style="background-color: rgb(130, 36, 51); border-color: rgb(130, 36, 51);">
<!-- ko 'if': getWebinarInfo().experienceType === 'SIMULIVE' && getWebinarInfo().recurrencePeriod === 'ANYTIME' --><!-- /ko -->
<!-- ko 'if': webinarTimesVM().selectedWebinarSession().inSession && !(getWebinarInfo().experienceType === 'SIMULIVE' && getWebinarInfo().recurrencePeriod === 'ANYTIME') --><!-- /ko -->
<!-- ko 'if': !webinarTimesVM().selectedWebinarSession().inSession -->
<span data-bind="text: submitBtnText">Register</span>
<!-- /ko -->
</button>
</p>
</div>
</form>Text Content
THE ULTIMATE GUIDE TO CUSTOMER SERVICE The email address you're registering with is already in use. Please register using an alternate email address. -------------------------------------------------------------------------------- This webinar meets 1 times. Wed, Nov 10, 2021 8:00 PM - 9:00 PM CET Show in My Time Zone -------------------------------------------------------------------------------- 77% of customers say they're more loyal to a business that has seamlessly woven customer service into the fabric of overall offerings and services.* Customer service is not just about being nice to your customers; it is the essential element to your organization's bottom line. Customer service is the key foundation to building consumer loyalty and increasing customer retention. In this webinar, participants will learn how to gain a competitive edge through customer service using the latest approaches and strategies. In this webinar you will: - Understand the difference between customer service and customer support - Learn how to implement customer service skills to impact your organization in today’s ambitious business environment - Identify methods to elevate relationships with your clients and employees while emphasizing the importance of leadership within customer service - Explore examples of how to utilize successful research-based customer service strategies into your business Instructor: Dr. Bernard Gibson * https://www.zendesk.com/blog/customer-service-skills/ -------------------------------------------------------------------------------- Required field First Name 128 Last Name 128 Email Address 128 Phone Number 128 Organization 128 Job Title 128 -------------------------------------------------------------------------------- Would you like to speak to a Brandman representative about training and development or an educational partnership? Choose One...Yes, I’m interested in training and development opportunities for my organizationYes, I’m interested in educational partnership for my organization (free benefits, discounts, Brandman scholarships, and more)Skip this question -------------------------------------------------------------------------------- Questions & Comments 255 -------------------------------------------------------------------------------- Secured payments with your credit or debit card via stripe Card Number Expiration Date CVV Enter your card details Discount Code Apply Invalid discount code. Discount code applied successfully! NOTE: Please direct all payment-related questions to the webinar organizer. Your registration for this webinar is subject to LogMeIn’s Terms of Service and Privacy Policy. -------------------------------------------------------------------------------- Unfortunately your browser isn't supported. Please upgrade to Safari v7+ or switch to Chrome™ or FireFox®. By clicking this button, you submit your information to the webinar organizer, who will use it to communicate with you regarding this event and their other services. Register ©1997-2021 LogMeIn, Inc. All rights reserved. View the GoToWebinar Privacy Policy Firefox is a registered trademark of the Mozilla Foundation. To review the webinar organizer's privacy policy or opt out of their other communications, contact the webinar organizer directly. Safeguarding your email address and webinar registration information is taken seriously at GoToWebinar. GoToWebinar will not sell or rent this information.