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Submitted URL: https://deckersauto.com/contact
Effective URL: https://www.deckersauto.com/contact-us/
Submission: On August 01 via api from US — Scanned from DE
Effective URL: https://www.deckersauto.com/contact-us/
Submission: On August 01 via api from US — Scanned from DE
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Text Content
* Home * About * Contact Us * Services * Testimonials * Blog * Privacy Policy * Disclaimer Search Search ABOUT WHO ARE WE? It’s true! Decker’s first started in the automotive business as a wrecker. The early days of buying vehicles had one major flaw; buying or replacing worn parts. Peter Decker bought land on what is now Grimmer and Kingsway. He placed himself right behind the new dealership that had just opened in town. After a vehicle became disabled he was first on the auction block to obtain the rights to them. Just as,the auto parts industry began forming, Peter was a pioneer of his time, offering salvage parts at a discount rate his business began booming. 1978 came around and Decker’s Auto Parts was born, lead by Wayne Decker. Leaving the wrecking yard behind, Decker’s became a household name in the auto parts industry opening over 5 stores in the lower mainland alone. Changing the way the parts business was run, they showed a perfect example of what the public needed from aftermarket parts suppliers and installers. Holding multiple seminars and training sessions, the automotive parts business would forever be revolutionized. Fast forward to 1998 Decker’s Brake and Auto center is born. Now, Leaving the parts business behind Wayne and his team of technicians began they’re journey to what is now a namesake in Burnaby. Offering a no frills and no gimmicks attitude, the drivers of the area surrounded his bay doors. After only a few years, Grimmer street had been re-zoned to a residential area and the dealership across the street long gone. Decker’s moved a few blocks east on Gilley Ave. Although the team has changed from what some people may have remembered it as, the owner has been ever present. With now over 40+ years in the automotive business, Wayne is sharing his knowledge with his technicians who will always strive to give their honest and best service possible. We are an independently owned and operated full service auto repair and service facility. All Decker’s auto mechanics are experienced and highly qualified. Each repair and service of vehicles is finished in a timely manner and with quality workmanship. At Decker’s Automotive you are guaranteed top quality service for your vehicle. Our goal is to provide honest auto repair service and high quality workmanship at the best price. We offer a one year 20,000km warranty on new parts and labor for your piece of mind. CONTACT US We would love to hear from you! As an auto enthusiast, feel free to reach out with any questions, comments or suggestions about our website and content. HOW TO REACH US Email: maheshwari.ck@gmail.com This is the best way to contact us regarding website content ideas, questions about deckersauto vehicles, collaboration opportunities, and general feedback. We strive to respond to all emails within 1 business day. Phone: Not Available At This Time. Our Email is best for resolving urgent issues with the website, reporting any bugs, or servicing existing advertising clients. Address: Deckers Auto 123 Auto Way Detroit, MI 48084 While we do not have a public office, this is our registered business address for any snail mail correspondence. Feel free to drop us a letter but email is faster! Social Media You can also find us conversing about all things auto on popular social platforms. Message us on any of these sites: Facebook: @deckersauto Twitter: @deckers_auto Instagram: @deckers.auto We look forward to connecting! Let us know if you have any other questions. Name(required) Email(required) Message Contact Us SERVICES WHAT WE HAVE TO OFFER Honesty! – We take great pride in being honest! Decker’s Automotive has rare qualities seldom found in the auto repair industry. We are committed to being honest. We have integrity and are competent in all the services we offer. Our team of automotive experts offers exceptional customer service and takes great pride in the work that they do. We assure you that all the work that we do on your vehicles will meet your expectations. We inspect the condition of your car and replace parts and materials only as needed. We serve our customers by applying our extensive knowledge and experience repairing and servicing vehicles while maintaining complete customer satisfaction. Our philosophy is simple: we fix what needs to be fixed. We won’t offer you services you don’t need and we work hard to earn your trust. This ensures that you will not only be happy with the work we do but that you’ll keep coming back and even refer your friends. This is the way it’s supposed to be. We look forward to helping you. Services Offered * Transmission Service and Flushes * Engine Repair or Replacement * Cooling System Service, Repair and Replacement * Performance Upgrades, Accessory Installation * Batteries, Alternators, Starters * Driveability Concerns and No Start Issues * Exhaust System and Clutches * Factory Scheduled Maintenance, Warranty Inquires * Glass and Windshield Repair – With or Without ICBC * Tire Sales – Mounting and Balancing are FREE (With purchase of new tires) * Wheel Alignments – Suspension and Power/Electric Steering Issues * Fuel System Service and Flushing * Complete Brake Service and Flushing * Lift and Leveling Kits * Check Engine Lights and Software Updates * Differential Rebuilds and Service * Key service – Locks Tumblers and Coding * Timing Belts – Serpentine Belts There are many more services that we offer that would turn this list into a never ending page. For all of your automotive related questions we encourage a phone call or an e-mail. If we have difficulty answering your PRIVACY POLICY WHO WE ARE Suggested text: Our website address is: https://www.deckersauto.com. COMMENTS Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. MEDIA Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. COOKIES Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. EMBEDDED CONTENT FROM OTHER WEBSITES Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. WHO WE SHARE YOUR DATA WITH Suggested text: If you request a password reset, your IP address will be included in the reset email. HOW LONG WE RETAIN YOUR DATA Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. WHAT RIGHTS YOU HAVE OVER YOUR DATA Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. WHERE YOUR DATA IS SENT Suggested text: Visitor comments may be checked through an automated spam detection service. TESTIMONIALS > “I have been taking my car to Decker’s Automotive for the past 10 years. My > experience has been that they are very honest, they don’t overcharge and they > do good work. They never try to sell you anything that you don’t absolutely > need and their labour rates are reasonable. In the ten years that I have been > taking my car to Decker’s Automotive there have not been any issues with the > service.” -------------------------------------------------------------------------------- “THEY WERE POLITE, FAST, SUPER FRIENDLY, ACCOMMODATING AND AFFORDABLE!” I brought my car here with a problem I absolutely could not fix on my own and it could not drive safely without being fixed! I have 2 jobs and a VERY tight schedule and “I need it fixed yesterday” is the tern of phrase I’ll use with this issue! I dropped off my car, got a quote and hoped for the best while I made plans to borrow someone else’s car.. not 2hrs after dropping off my car I got a call that they had not only received the part for my car but had been able to replace it and my car was ready for pick up! They were polite, fast, super friendly, accommodating and affordable! Competitive pricing to say the least. I will never consider taking my car anywhere else, these guys are fantastic! Thanks again Decker! — K.S. New Westminster, B.C. “DECKER’S KEEPS DOING A GREAT JOB SERVICING MY CAR SO I KEEP RETURNING.” A friend of mine, who is in the repair business himself, referred me to Decker’s a few years ago. Decker’s keeps doing a great job servicing my car so I keep returning. They do a great job on my oil changes, they are quick and inexpensive. My car is always vacuumed when I get it back, which is a nice touch. Another bonus is they are friendly and informative, happy to explain any issues with your car. — Mathew S. Burnaby, B.C. “YOU WILL NOT BE DISAPPOINTED. GO HERE. DO IT.” Wow, where to begin? These guys are amazing! I’d been having some electrical issues with my car for quite some time (head and signal lights and wipers not working) and my basic checks on fuses and bulbs all seemed fine. I took to Yelp to try and find a mechanic that knew what they were doing with electrical work and after reading the reviews I thought I’d definitely give it a try! (As an aside, when it comes to reviews for mechanics, there’s a lot of people who expect miracles for free and write angry reviews when they don’t get them. So for a shop to have almost perfect reviews like this, it says a lot!) Anyways, back to the story, I phoned up for an appointment and they were very accommodating in working around my schedule as I need the car every morning. They set me up for the next day actually. So far so good, seems like it’s going well. So when I went in the next day, they BLEW me out of the water with great customer service. Both Wayne and Mikel were extremely helpful, too the time to listen to me as I described the problem and asked really good questions. No taking the car and guessing, they made sure they knew exactly what was going on before going to work. I short order, they had the whole thing fixed in 3-4 hours, as good as new! They brought me a couple of updates as they worked which was really nice and afterwards Mikel walked me through the repairs that they’d done and made sure that I understood. (short story: some bad grounds and bad previous repairs done by someone else caused some shorts that melted a bunch of wires) And finally, if you’re wondering if they’re expensive? Definitely not. It was an incredibly fair price and worth every single penny. Then here is where they really stood out. I had gone home and realized that my insurance decals weren’t with my papers. I thought I might have dropped it in the store somewhere accidentally, so I called back and asked if they’d seen it. Wayne actually specifically set apart some time the next morning to look for it. Unfortunately it wasn’t’ there, so it must have fallen out somewhere else, but seriously, what a great experience! It was above and beyond the call of duty and I’ll be taking any future repairs to my car to them for sure. You will not be disappointed. Go here. Do it. — Robert D. North Vancouver, B.C. DISCLAIMER FOR DECKER’S AUTO At Decker’s Auto, we’re passionate about keeping your vehicles running smoothly. Nevertheless, we believe in transparency and want to ensure you’re fully informed about our services and your rights as a customer. Therefore, please take a moment to review the following important information: 1. Expert Advice, Not Guarantees: While our team strives to provide accurate and helpful information, it’s crucial to understand that our website content is for general informational purposes only. Consequently, we cannot guarantee that all information will be error-free or completely up-to-date at all times. 2. Your Vehicle, Your Responsibility: Although we offer professional auto repair services, the ultimate responsibility for your vehicle’s maintenance and safety lies with you, the owner. Hence, we strongly recommend regular check-ups and adherence to your vehicle’s maintenance schedule. 3. Pricing and Estimates: Despite our best efforts to provide accurate pricing information, please note that all prices listed on our website are subject to change without notice. Furthermore, any cost estimates given are just that – estimates. Final pricing may vary based on the specific needs of your vehicle. 4. Third-Party Links: For your convenience, we may include links to third-party websites. However, we do not endorse or take responsibility for the content on these external sites. Therefore, please exercise caution when visiting linked pages. 5. Limitation of Liability: In no event shall Decker’s Auto be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or website. This includes, but is not limited to, loss of data, profit, or opportunity. To further clarify our services and your rights, please refer to the table below: Service AspectWhat We ProvideCustomer ResponsibilityDiagnosisExpert assessment of vehicle issuesProvide accurate vehicle history and symptom descriptionRepairsQuality workmanship and partsFinal approval of recommended repairsWarrantiesLimited warranty on parts and laborProper vehicle maintenance and timely reporting of issuesEstimatesWritten estimates for all major repairsReview and approve estimates before work beginsInformationGeneral advice and tips on our websiteVerify information with a certified mechanic for your specific vehicle DeckersAuto and Team By using our website or services, you acknowledge that you have read, understood, and agree to this disclaimer. Nonetheless, if you have any questions or concerns, please don’t hesitate to contact us. We’re here to help keep you safely on the road! Remember, at DeckerAuto, your satisfaction and safety are our top priorities. Together, we can ensure your vehicle receives the care it deserves.