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Submitted URL: https://www.ups.com/one-to-one/forgot?loc=en_US
Effective URL: https://www.ups.com/lasso/forgot?loc=en_US
Submission: On October 03 via manual from HK — Scanned from DE
Effective URL: https://www.ups.com/lasso/forgot?loc=en_US
Submission: On October 03 via manual from HK — Scanned from DE
Form analysis
3 forms found in the DOMPOST /us/en/SearchResults.page
<form id="ups-header_search-mob" method="post" data-action="/us/en/SearchResults.page" action="/us/en/SearchResults.page" role="search" aria-labelledby="ups-mobSearch_btn" class="hide" data-track="https://wwwapps.ups.com/WebTracking/track?loc=en_US"
data-svp-track="/mobile/track?loc=en_US#Track">
<div class="ups-input_wrap">
<label for="ups-search-mob" class="ups-readerTxt">Track a package or search</label>
<input type="search" name="ups-search-mob" id="ups-search-mob" placeholder="Track a package or search" class="ui-autocomplete-input" autocomplete="off">
<input type="hidden" name="HTMLVersion" value="5.0">
<input type="hidden" name="loc" value="en_US">
<input type="hidden" name="trackNums" class="ups-trackSearch_header">
<input value="Track" name="track.x" type="hidden">
<button class="ups-cta" type="submit" id="ups-mainNav_search_mob"><span class="icon" aria-hidden="true"></span><span class="ups-readerTxt"></span>Search</button>
<button class="ups-cta close" type="button"><span class="icon" aria-hidden="true"><span class="ups-readerTxt">Close</span></span>x</button>
</div>
</form>
POST /us/en/SearchResults.page
<form id="ups-header_search" class="ups-width_expand ups-hide_nav" method="post" action="/us/en/SearchResults.page" data-action="/us/en/SearchResults.page" role="search" data-track="https://wwwapps.ups.com/WebTracking/track?loc=en_US"
data-svp-track="/mobile/track?loc=en_US#Track">
<label for="ups-mainNav-search" class="ups-readerTxt">Track a package or search</label>
<input id="ups-mainNav-search" type="search" name="ups-search" class="ups-expand_search_input ui-autocomplete-input" placeholder="Track a package or search" autocomplete="off">
<input type="hidden" name="HTMLVersion" value="5.0">
<input type="hidden" name="loc" value="en_US">
<input type="hidden" name="trackNums" class="ups-trackSearch_header">
<input value="Track" name="track.x" type="hidden">
<button id="ups-mainNav_search_submit" class="ups-header_search_submit" type="submit" data-content-block-id="M1" data-event-id="21"><i class="ups-icon-search" aria-hidden="true"></i><span class="ups-readerTxt">Search</span></button>
<button id="ups-header_search-close" class="ups-header_search_close" type="button" data-content-block-id="M1" data-event-id="21"><i class="ups-icon-x" aria-hidden="true"></i><span class="ups-readerTxt">Close</span></button>
</form>
Name: ForgotAction — POST /lasso/forgot
<form name="ForgotAction" class="ups-form_wrap" action="/lasso/forgot" method="post" data-form-initialized="true">
<input type="hidden" id="CSRFToken" name="CSRFToken" value="03e8c0d561f15f92febfdb7310e973cd"> <!-- BEGIN LOGIN CONTENT -->
<!-- ************************************************************************************ -->
<!-- A04 Page Level Required Message -->
<!-- ************************************************************************************ -->
<input type="hidden" name="ioBlackBox" id="ioBlackBox"
value="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">
<input type="hidden" name="ioElapsedTime" id="ioElapsedTime" value="545">
<script language="JavaScript">
// basic configuration for ioBegin
var io_operation = "ioBegin";
var io_bbout_element_id = "ioBlackBox"; // id of hidden field in form
// configure parameters to eliminate prompts to user
var io_install_flash = false; // do not prompt to install Flash
var io_install_stm = true; // install ActiveX...
var io_exclude_stm = 12; // ...unless prompt is required
var io_install_stm_error_handler = ""; // do nothing on ActiveX error
var bb = document.getElementById("ioBlackBox");
var bb_contents = "",
bb_min_time = 400,
bb_max_time = 5000,
bb_time_incr = 50,
bb_max_upd_time = 250,
start_time = (new Date()).getTime(),
bb_update_time = start_time;
function waitforbb() {
var current_time = (new Date()).getTime();
var elapsed_time = current_time - start_time;
if (bb.value !== bb_contents) {
bb_contents = bb.value;
bb_update_time = current_time;
}
if ((elapsed_time < bb_min_time) || (((bb_contents === "") || (current_time - bb_update_time < bb_max_upd_time)) && (elapsed_time < bb_max_time))) {
setTimeout(function(thisObj) {
waitforbb();
}, bb_time_incr, this);
return;
}
document.getElementById("ioElapsedTime").value = elapsed_time;
}
</script>
<script language="JavaScript" src="https://mpsnare.iesnare.com/snare.js"></script>
<script language="Javascript">
waitforbb();
</script>
<input type="hidden" name="loc" value="en_US">
<input type="hidden" name="returnto" value="null">
<input type="hidden" name="loc" value="en_US">
<!-- documentation ../source/module/A04_page_level_required_message.hbs -->
<!-- Error Message -->
<div class="" id="error_list" style="display: none">
<h3 class="ups-invalid_color-list ups-error_alert-list">
<span class="icon ups-icon-exclamation" aria-hidden="true"></span> Please correct the following errors:
</h3>
<ul class="ups-icons-error">
<li id="uidError" class=""><a href="javascript:document.getElementById('uid_email').focus();" class="ups-invalid_color"> Username <span class="ups-readerTxt">
field
</span>
</a> is required</li>
<li id="emailError" class=""><a href="javascript:document.getElementById('regead_email').focus();" class="ups-invalid_color"> Registered Email Address <span class="ups-readerTxt">
field
</span>
</a> is required</li>
</ul>
</div>
<div class="" id="error_list2" style="display: none">
<h3 class="ups-invalid_color-list ups-error_alert-list">
<span class="icon ups-icon-exclamation" aria-hidden="true"></span> Please correct the following errors:
</h3>
<ul class="ups-icons-error">
<li id="email2Error" class=""><a href="javascript:document.getElementById('regead2_email').focus();" class="ups-invalid_color"> Registered Email Address <span class="ups-readerTxt">
field
</span>
</a> is required</li>
</ul>
</div>
<div class="ups-component ups-card-component">
<div class="card-deck">
<div class="card ups-card ups-card_static">
<div class="card-body">
<h2>Password Reset</h2>
<p>Forgot your password? Let's get you a new one. Enter your email address and username to get started.</p>
<div id="uid_emailInput" class="ups-form_group ups-input ups-form_required">
<div class="ups-text_wrapper ups-input_wrapper">
<label for="uid_email" class="ups-form_label"> Username </label>
<input type="text" id="uid_email" name="userID" maxlength="16" class="ups-form_input ups-has_showhide_icon" onkeypress="return submitenter(event)">
</div>
<p class="ups-formError" id="lassoEmailUsername_error">
<span class="icon ups-icon-exception"></span> Error: <span>Username is required</span>
</p>
</div>
<div id="regead_emailInput" class="ups-form_group ups-input ups-form_required">
<div class="ups-text_wrapper ups-input_wrapper">
<label for="regead_email" class="ups-form_label"> Registered Email Address </label>
<input type="text" id="regead_email" name="email" maxlength="50" class="ups-form_input ups-has_showhide_icon" onkeypress="return submitenter(event)">
</div>
<p class="ups-formError" id="lassoEmailUsername_error">
<span class="icon ups-icon-exception"></span>
<span> Error: Registered Email Address is required</span>
</p>
</div>
<!-- begin button Group -->
<div class="ups-form_ctaGroup">
<button name="resetMyPassword" id="submitBtn" type="submit" class="ups-cta ups-cta_primary" onclick="return validateResetMyPasswordForm()"> Reset My Password </button>
</div>
<!-- end button Group -->
</div>
</div>
<div class="card ups-card ups-card_static">
<div class="card-body">
<h2>Recover Username</h2>
<p> Can't remember your username? No worries! Enter your email address and we'll send you a reminder. </p>
<div id="regead2_emailInput" class="ups-form_group ups-input ups-form_required">
<div class="ups-text_wrapper ups-input_wrapper">
<label for="regead2_email" class="ups-form_label"> Registered Email Address </label>
<input type="text" id="regead2_email" name="email2" maxlength="50" class="ups-form_input" onkeypress="return submitRecoverMyIDEnter(event)">
</div>
<p class="ups-formError" id="lassoEmailUsername_error">
<span class="icon ups-icon-exception"></span>
<span> Error: Registered Email Address is required</span>
</p>
</div>
<div class="ups-form_ctaGroup">
<button name="recoverMyID" id="submitRecoverMyIDBtn" type="submit" class="ups-cta ups-cta_primary" onclick="return validateRecoverMyIDForm()"> Recover My Username </button>
</div>
</div>
</div>
<!-- END LOGIN CONTENT -->
<!-- begin button Group -->
</div>
</div>
<div class="ups-group lasso_login">
<div class="ups-form_ctaGroup">
<button name="cancel" type="submit" class="ups-cta ups-cta_secondary">Back to Log In </button>
</div>
</div>
</form>
Text Content
Previous 1 of 2 Next Service Alert due to Situation in Ukraine...MoreService Impacted by Hurricane Ian...MoreService Alert due to Situation in Ukraine...MoreService Impacted by Hurricane Ian...MoreService Alert due to Situation in Ukraine...More Close Skip To Main Content * Track a package or search * Log in / Sign up * MenuClose Track a package or search Search Closex * About UPSOpen the link in a new window * Locations * United States - English * Estados Unidos - Español * United States - English Select Another Country or Territory * Log in / Sign up * Shipping SHIPPING * Create a Shipment * Calculate Shipping Cost * Schedule a Pickup * Find a Location * View Shipping History * Batch File Shipping * Packaging and Shipping Supplies * Manage Customer Orders * How To Ship a Package * How To Ship Internationally * How to Return a Package * Go to Shipping Support * Tracking TRACKING * Track a Package * View All Shipments * Manage with Quantum View * Change a Delivery * Go to Tracking Support * Business Solutions BUSINESS SOLUTIONS * Business Shipping Tools * View and Control Your Shipments * Manage Shipments for Large Enterprises * Understand and Pay Bills * File a Claim * Start or Grow Your Business * Expand Your Online Business * Pickup and Drop-off Options * Simplify Returns * Support SUPPORT * Understand and Pay Bills * Manage Your Profile * File a Claim * Contact Us * Glossary of Terms * Tracking Support * Shipping Support * International Tools and Resources Track a package or search Search Close Track a package or search HOW CAN WE HELP? PLEASE CORRECT THE FOLLOWING ERRORS: * Username field is required * Registered Email Address field is required PLEASE CORRECT THE FOLLOWING ERRORS: * Registered Email Address field is required PASSWORD RESET Forgot your password? Let's get you a new one. Enter your email address and username to get started. Username Error: Username is required Registered Email Address Error: Registered Email Address is required Reset My Password RECOVER USERNAME Can't remember your username? No worries! Enter your email address and we'll send you a reminder. Registered Email Address Error: Registered Email Address is required Recover My Username Back to Log In This Site * Tracking * Shipping * Help & Support * Communication Preferences Other UPS Sites * About UPSOpen the link in a new window * Supply Chain SolutionsOpen the link in a new window * The UPS StoreOpen the link in a new window * UPS JobsOpen the link in a new window Connect With Us * FacebookOpen the link in a new window * TwitterOpen the link in a new window * InstagramOpen the link in a new window * LinkedInOpen the link in a new window * YouTubeOpen the link in a new window Legal * Global Home * Protect Against Fraud * Terms and Conditions * Website Terms of Use * Your California Privacy Rights * Privacy Notice * Cookie Settings * Do Not Sell My Info Copyright ©1994- 2022 United Parcel Service of America, Inc. All rights reserved. Close THIS WEBSITE USES COOKIES We do this to better understand how visitors use our site and to offer you a more personal experience. Please see our Privacy Notice for more information. You can manage your preferences by selecting Cookie Settings. Feedback