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 * Contact Sales
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 * Why Zello?
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CONSUMER SUPPORT CENTER


RESOURCES FOR FREE APP USERS




GETTING STARTED

Everything you need to know to set up your account and start using Zello Friends
& Family.

 * New users
 * ★ Android User Guide
 * ★ iOS User Guide
 * Automatic Zello Work Trial
 * Zello Friends & Family vs. Zello Work

 * General information
 * Finding Zello's Version Number
 * How much data bandwidth does the app use?
 * Connection Requirements
 * In what countries does Zello work?
 * Does Zello use my data when I stay signed in?
 * Is Zello Friends & Family free?
 * See all 8 articles


USING ZELLO FRIENDS & FAMILY

Discover how Zello Friends & Family can help you connect through the power of
voice.

 * Android
 * Using Car Mode
 * Auto-Volume (Android)
 * Why my wired headset / speaker mic button doesn't work with Zello on Android
   in background anymore?
 * How to disable Google Assistant?
 * Using Overlay Buttons (Android)
 * Using VOX (voice-activated) mode on Android
 * See all 37 articles

 * iOS
 * Using Zello Friends & Family on Lock Screen and HUD (iOS)
 * How To Disable Touch Screen PTT Button
 * Why does my iPhone still play messages after I've silenced it?
 * Why does my iPhone still play messages after I've closed it?
 * How to stop notifications reminding you to turn on Bluetooth
 * Adjusting a particular user's volume when in a channel
 * See all 26 articles

 * Features
 * Zello Work tab
 * How to use the Call Alert function
 * Quick switch between concurrent conversations
 * How does 'echo' work?
 * Private Group Conversations
 * Sending Push-To-Talk Messages

 * Channels
 * Assigning a Default Channel/Contact
 * Channel Moderation Guidelines
 * Channel Moderators vs. Channel Administrators
 * What is a channel?
 * What Makes a Channel Successful?
 * Helpful Tips for Owners of Channels
 * See all 24 articles

 * Contacts
 * How to create Group Conversations
 * Group Conversations vs. Channels
 * How do I send my location to a contact?
 * I sent a contact request but my friend didn't receive it
 * I sent a contact request and now it says ‘awaiting authorization’
 * How do I add contacts?

 * Hardware and accessories
 * Setting up the RugGear RG650
 * Setting up the Sonim XP3
 * Configuring the Telo TE390
 * Configuring Zello on a Talkpod N50 network radio
 * Configuring Zello on an Inrico T199 or TYT W700 network radio
 * List of all hands-free, headset, speaker/mic accessories for Zello
 * See all 9 articles


PROFILE PREFERENCES AND SETTINGS

Customize your profile and adjust your settings to best suit your needs.

 * Manage account
 * How do I change my password?
 * I forgot my password/username. Help!
 * Why can't I verify my email?
 * Can I have two accounts on the same email?
 * I created an account with wrong email address.
 * How do I delete my account?
 * See all 8 articles

 * Zello statuses
 * Understanding Statuses
 * How do I stop messages from playing out loud?
 * How does Standby status work?
 * Is it possible to send messages to offline contact?
 * I can't hear incoming messages
 * What is "Solo" status?

 * Settings
 * Advanced Settings (Android)
 * iOS Settings Guide
 * Android Options Guide
 * Some messages were deleted from my history
 * How do I change language?
 * Other people can't hear me


SAFETY AND PRIVACY

Learn about product features and actions you can take to stay safe on Zello.

 * Blocking, reporting, and channel moderation
 * Reporting Content on Zello
 * How to Block Users from the History List
 * Blocking Users From Contacts

 * Channel blocks and account bans
 * Blocked Channels
 * Banned Accounts

 * Account security
 * Hacked Accounts

 * Privacy
 * Does Zello retain my messages or personal information?
 * Are voice messages encrypted?

 * Legal
 * Trademark and Copyright Infringement Policy


FORUMS


COMMUNITY ACTIVITY


 * ZELLO FORUMS - FEATURE REQUESTS
   
   KaiOS phones
   Comment added 4 years ago
   1


 * ZELLO FORUMS - FEATURE REQUESTS
   
   Multiple channel block
   Comment added 5 years ago
   1


 * ZELLO FORUMS - FEATURE REQUESTS
   
   Channel history save while offline
   Comment added 5 years ago
   1


 * ZELLO FORUMS - FEATURE REQUESTS
   
   History
   Comment added 6 years ago
   2


 * ZELLO FORUMS - FEATURE REQUESTS
   
   * protect historical conversations with password
   Comment added 6 years ago
   1


...
See more items from recent activity


QUESTIONS?

Go ahead and file a new support request if you can't find what you're looking
for.


FOOTER NAVIGATION


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PRODUCT

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RESOURCES

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 * Blog
 * Customers
 * Work Support
 * Personal Support
 * Resource Library
 * Refer Business


COMPANY

 * About Us
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 * Contact Us
 * Press
 * Brand Toolkit
 * LinkedIn


GET THE APP

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 * Privacy Policy
 * Terms of Service
 * Legal

 * SOC 2
 * HIPAA

 * © 2023 Zello Inc.

 *