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to your support teams @
Your GenAI Service Desk @ MS Teams


AITSM: THE MAGIC OF GENAI-POWERED ITSM

Rezolve.ai is “Not Another Copilot”. Our IT & HR support focused GenAI Sidekick
and full-stack AITSM are fine-tuned to auto-deflect 30-50% of your tickets while
augmenting IT technicians, HR associates and employees.




FEATURED WEBINARS

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Upcoming Event
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FOUR PILLARS OF AITSM-POWERED FUTURE

Empower your Support Teams with a robust and intelligent knowledge repository
that’s engineered for accuracy and ease. With GenAI-enabled Knowledge, they
become the go-to heroes ready to tackle any challenge with the right information
at their fingertips.

Enterprise Search: Knowledge at Your Fingertips
Empower Employees with Instant Answers
Enable your employees to find the information they need instantly with our
AI-powered knowledge base, streamlining their workflow.


No-Hallucination Multi-LLM with RAG
Get accurate, up-to-date answers with Rezolve.ai's proprietary RAG algorithm,
ensuring no hallucinations from our multi-LLM architecture.


Dynamic Knowledge Base
Our knowledge base is always up-to-date, providing your employees with a
sidekick that delivers accurate and relevant information at all times.

Continuous Learning and Improvement
Adapt to your employees' evolving needs by learning from user interactions to
refine and enhance your knowledge base continuously.


MS Teams & Slack integration: Collaboration Made Easy

Integration with Microsoft Teams makes collaboration seamless and simple. With a
Sleek MS Teams Interface, your Support Heroes can communicate, resolve and
conquer challenges together, fostering a communication powered culture.

Streamline Communication
Access knowledge, manage tickets, and collaborate seamlessly within MS Teams &
Slack.


Stay Updated in Real-Time
Stay on top of everything without leaving your preferred platform.


Simplify Approvals and Feedback
Gather feedback and expedite approvals directly within MS Teams or Slack.


'Human in the Loop': Real-Time Issue Resolution
Resolve issues in real-time with integrated live chat support, ensuring a more
efficient work process.




DON'T FALL BEHIND. GET STARTED WITH GENERATIVE AI EMPLOYEE SUPPORT TODAY!
‍


Free Trial

No-code automation: Automate Your Way to Efficiency

Arm your Support Teams with the magic of No-code Automation. Here, the mundane
tasks vanish and a realm of streamlined operations awaits. It’s about empowering
your heroes with more time to focus on what matters.

Simplify Workflows for Efficiency
Eliminate bottlenecks and streamline processes with custom workflows.


Tackle Tasks with Seamless Integrations
Connect to a range of applications with pre-built integrations.


Low Code Bot Studio for Custom Integrations
Build, test, and deploy custom workflows and integrations in days, not months!


Automate Repetitive Desktop Tasks
Free up time with desktop automation and focus on more strategic activities by
handling repetitive tasks automatically.


Agent Empowerment: Empower Your IT Heroes

Unleash the full potential of AI-powered IT Service Management (AITSM). With The
Power of AITSM, your Support Teams transcend to a realm where every challenge is
just another chance to showcase their heroism.

Focus on What Matters
Leverage intelligent automation to handle repetitive tasks, enabling agents to
concentrate on strategic initiatives and activities that drive growth.

Equip for Complex Problem-Solving
Provide agents with advanced tools and real-time information, enhancing their
ability to solve complex issues quickly and effectively.

Boost Collaboration
Utilize integrated communication tools to facilitate seamless teamwork and
collaboration among agents, regardless of their location.

Harness the Next Evolution in ITSM
Equip your IT heroes with GenAI ITSM solutions, giving them the resources needed
to lead in a rapidly evolving tech landscape.



GOT QUESTIONS? WE'VE GOT ANSWERS! CLICK HERE TO DIVE INTO OUR FAQ SECTION.
‍


View FAQs



READY TO DELIVER HIGHER ROI


65%
Auto-resolution
10 Seconds
First Time Resolution
57%
Reduction in MTTR
35%
Reduction in Cost Per Ticket


TRUSTED BY TOP BRANDS




SPENCER. M

T Specialist / Robotics Specialist


"Their roll-out team has been great at getting us set up and ready to go. Our
users are already comfortable with Microsoft Teams, so it was a no brainer to
bring the help desk directly into Teams chat."

JASON.C


"Rezolve's AI technologies provide a modern solution for Service Desk solutions.
AI is the future or Service Desk for IT and other departments."

BRIAN. L


"The interface is intuitive and customizeable. The Rezolve.ai team have been
very helpful with integration."

NATE. R

IT Support Specialist


"Rezolve.ai allows our staff to get help 24x7 365 days a year from any device.
This can free up support staff for more in depth support."

CHRIS. T


"I like that Rezolve is being regularly improved upon and the support team is
always very interested in our feedback."

DANIEL. E


"Rezolve.ai has been with us every step of the way from initial onboarding and
constant feature requests."

G2 USER


Creating a unified "help desk" has helped us manage, track and analyze our help
requests. Our staff can easily create request tickets or get the information
they need from the system knowledge base.

BRANDON C


Super helpful and such a smooth transition with the implementation. Very
thoughtout and thorough!. Everyday questions and problems that end-users have.
Tier 1 support questions.

ANDREA. H


The support. Anytime we get on a call with Rezolve we always find it being a
great experience. The Rezolve support team we have assigned is GREAT! We are
always in good hands

SPENCER M.

IT Specialist/ Robotics Specialist


"High potential for automating many Helpdesk tasks"
‍

RAJEEV K.

CEO


“Perfect employee self-service platform for organizations using MS Teams and
Office 365"

JOSHUA O'BRIEN

Technology Manager


“Your product is everything I've ever dreamed of - You guys are on the forefront
of help desk technology"

MARCUS CHOW

IT Lead, Patelco Credit Union


"Rezolve.ai is a Force Multiplier"

GABE C

CTO


"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."

MICHAEL K. SMITH

Chief Information Officer


"Rezolve.ai is the future of Service Desk…."
Slide 2 of 5.




MARCUS CHOW

IT Lead, Patelco Credit Union


"Rezolve.ai is a Force Multiplier"

GABE C

CTO


"Rezolve operates 24 hours a day, 7 days a week, supporting workers.."

MICHAEL K. SMITH

Chief Information Officer


"Rezolve.ai is the future of Service Desk…."

JOSHUA O'BRIEN

Technology Manager


“Your product is everything I've ever dreamed of - You guys are on the forefront
of help desk technology"

SPENCER M.

IT Specialist/ Robotics Specialist


"High potential for automating many Helpdesk tasks"
‍

RAJEEV K.

CEO


“Perfect employee self-service platform for organizations using MS Teams and
Office 365"
Slide 2 of 6.





OUR RESOURCES


HOW SMART TICKET TRIAGING WITH GENAI AUTOMATES YOUR IT SERVICE DESK?

Read blog


GENAI AND THE SERVICE DESK: WHAT DOES THIS MEAN FOR YOU?

Watch webinar


BLACK ANGUS REDUCES AFTER-HOURS SUPPORT FROM 90% TO 10% WITH DESKTOP AUTOMATION

Explore case study
Rezolve.ai is a Generative AI-powered modern Employee Service Desk that brings
instant employee support within Microsoft Teams, reducing enterprise friction
and enhancing the employee experience.
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