compasscars.com.au Open in urlscan Pro
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Submitted URL: https://itwasntmyfault.com.au/
Effective URL: https://compasscars.com.au/
Submission: On February 28 via manual from AU — Scanned from AU

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 * About Us
   * About Compass
   * How Compass Works
   * FAQs
   * Compass Blog
   * Careers
 * Our Fleet
   * Prestige Vehicles
   * Electric and Hybrid Vehicles
   * Standard Vehicles
   * Commercial Vehicles
   * Motorbikes
   * Accessories
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   * Partner Referrals
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   * Partner with Us
 * Refer a Friend
 * Contact Us
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 * 1300 135 485

Menu
 * About Us
   * About Compass
   * How Compass Works
   * FAQs
   * Compass Blog
   * Careers
 * Our Fleet
   * Prestige Vehicles
   * Electric and Hybrid Vehicles
   * Standard Vehicles
   * Commercial Vehicles
   * Motorbikes
   * Accessories
 * Partners
   * Partner Referrals
   * PITSTOP Portal Login
   * Partner with Us
 * Refer a Friend
 * Contact Us
 * Apply Now
 * 1300 135 485



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1300 135 485
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Need an Accident Replacement Vehicle?

Reduce the Inconvenience with Compass

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Electric Accident Replacement Vehicles

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ESTABLISHED 2001

TRUSTED BY OVER 250,000 AUSTRALIANS

24/7 HELP

FAST APPLICATION REVIEW

Established 2001

Trusted By Over 250,000 Australians

24/7 Help
Fast Application Review


OUR FLEET

PRESTIGE VEHICLES

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EV AND HYBRID VEHICLES

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STANDARD VEHICLES

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COMMERCIAL VEHICLES

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MOTORBIKES

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OUR FLEET


PRESTIGE VEHICLES

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ELECTRIC VEHICLES

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STANDARD VEHICLES

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COMMERCIAL VEHICLES

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USE COMPASS WITH CONFIDENCE


AM I ELIGIBLE?

Answer 3 simple questions to find out if you can apply for an accident
replacement vehicle!
Find Out Now


APPLY FOR A VEHICLE

Complete the form and we will call you to confirm approval.
Fill out Application


HOW IT WORKS

If you have been involved in an accident that was not your fault, and it
involved more than one car, you may have the right to a replacement hire vehicle
with the cost of the vehicle hire recovered from the at-fault party.*

1. APPLY

Apply online or
call 1300 135 485

2. APPROVE

We assess your application to determine your non-fault status and once approved,
have you back in a car the same day*

3. DELIVER

We deliver and collect to home, work or repairer.*

4. FINALISE

We deal with the at-fault insurer on your behalf to finalise the recovery of the
cost of your replacement vehicle.*

1. Apply
Apply online or call 1300 135 485

2. Approve
We assess your application to determine your non-fault status and once approved,
have you back in a car the same day*

3. Deliver
We deliver and collect to home, work or repairer.*

4. Finalise
We deal with the at-fault insurer on your behalf to finalise the recovery of the
cost of your replacement vehicle.*


THE FACTS

What You Need To Know

You pay no security or upfront costs, though we do require credit card details
to which we can charge any tolls/fines/excesses/costs that may be applicable
under the contract. Despite no upfront payment being made, Compass will provide
you with a replacement vehicle while you remain contractually liable for the
costs. We then seek to recover the costs from the at-fault insurance company
directly.

Cost Recovery

To allow us to recover the costs you must co-operate with Compass if asked,
which may include giving evidence in legal proceedings initiated by Compass in
your name. The Rental Agreement and Mandate set out your rights and obligations
in full. Once you have lodged an application you will receive these documents.
Please read them carefully and speak to us about anything that you would like to
clarify.


CUSTOMER REVIEWS

Leave a Review
Judith Ballantyne
2022-04-26

So helpful and reassuring after having an accident. Keeping in contact with you.
Nothing is a problem for them..
Ant Mad
2022-04-23

I have used Compass twice and there service and attitude are second to none. I
cannot recommend them more highly. I lost my wallet between the seats and called
them to have a look. To my surprise , they found it a month later wedged down
under the seat. Honesty from all staff, a big thanks Tony PRESTIGE TINT AND TOW
BARS
Daryl King
2022-04-23

Very friendly, helpful and professional.
Linda
2022-04-22

I had a car accident and was referred by friends to use Compass for car hire and
can I say for a first time customer I would highly recommend them with no
hesitation. They made my use easy and hassle free. They followed through in all
aspects!! Throughout my 8 week hire they were one place which was just a smooth
and easy process .
Thanks again Compass outstanding service
Marian O’Shea
2022-04-22

Delivery of vehicle was prompt although inappropriate car delivered due to where
I live small sedan not suitable as I live out of town and have to drive on a
dirt road I was able to pickup bigger vehicle within 2days . This vehicle had
windscreen wipers that didn’t wipe windscreen informed them but right up to
vehicle being returned to you wipers still not replaced. Other than this good
experience
Harry Ng
2022-04-22

Great service to have when you’re not the party at fault.



WE UNDERSTAND HOW UPSETTING BEING INVOLVED IN A MOTOR VEHICLE ACCIDENT CAN BE.
CONTACT COMPASS TODAY AND ONE OF OUR FRIENDLY STAFF WILL HELP WITH ANY QUESTIONS
YOU MAY HAVE.

Email Us
1300 135 485
Request a call back


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Telephone: 1300 135 485
Email: claims@compasscorp.com.au

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About Compass

 * About Us
 * Partner with Us
 * Refer a Friend
 * Careers
 * Compass Blog
 * News
 * Find Nearest Location

Compass Fleet

 * Prestige Vehicles
 * Electric Vehicles
 * Standard Vehicles
 * Commercial Vehicles
 * Motorbikes
 * Accessories

Customer Care

 * Am I Eligible?
 * Contact Us
 * FAQ
 * Terms and Conditions
 * Privacy Policy
 * Privacy Collection Notice
 * Disclaimer


© 2022 COMPASS. ALL RIGHTS RESERVED. COMPASS IS A SUBSIDIARY COMPANY OF COMPASS
CORP.

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