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"GRAB HIVE SUPPORT LTD – LIMITED TIME OFFER!"

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THE FIRST SELF-HOSTED HELP DESK, LIVE CHAT & AI CHAT BOT PLUGIN FOR WORDPRESS

Manage Your Help Desk, Knowledge Base, AI ChatBot, and Live Chat Support - All
from Your WordPress, Completely Self-Hosted.

TRY FREE VERSION
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SWIFT CUSTOMER RESPONSE MANAGEMENT FOR YOUR WORDPRESS SITE


SMART AI-BASED LIVE CHAT AND CHATBOTS.

Enhance customer support efficiency with Live Chat.

Automate responses to common queries using AI Chatbots.

Improve customer satisfaction with accurate assistance.


PROPER ANALYTICAL TICKET STATS

Easily analyze the ticket stats as full-proof data such as the number of
received tickets, undefined, etc. Filter the reports based on specific periods
and improve ticket management clarity.




GAIN CUSTOMER INSIGHTS USING CUSTOM FIELDS

In Hive Support, you can easily customize the ticket submission form with
various fields such as text field, text area field, number field, dropdown
field, etc.


TURN YOUR TICKET MANAGEMENT SYSTEM MORE RELIABLE WITH AUTOMATION


POWERFUL AUTOMATION

Create the automation template with a trigger event, condition, and action. When
the condition will be matched the automation process will be automatically
performed. Add multiple conditions and actions for the triggering events. Craft
unlimited automations for various purposes.


SAVED TEMPLATES

Improve your ticket management tasks response time with canned responses. You
can easily create various response automation templates based on commonly asked
customer questions. So the agents can easily reply by choosing them and do
faster responses.


FUEL YOUR GROWTH WITH HIVE SUPPORT

Efficient Ticketing Business Inbox Activities Customizable Live Chat


INTEGRATE HIVE SUPPORT WITH YOUR FAVOURITE TOOLS

Perfectly manage customer support with stress-free integrations to popular
e-commerce, membership, CRM, and LMS platforms. Quickly address customer
questions through a range of messaging channels, including Telegram, Slack,
Discord, and more, ensuring prompt and thorough support.

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SEE WHAT OUR USERS ARE SAYING!



COMPLETE SOLUTION FOR SUPPORT SYSTEM

Hive Support is a complete solution for support ticketing system which cover all
of our needs, including live chat and automation.

SHORIFUR ROBIN

Founder, Xgenious

ENHANCED SUPPORT FOR OUR TEAM

Hive Support has the ticketing system and AI-powered chatbot that significantly
improved our response times efficiently.

ATIQUR RAHMAN

CEO, SupreoX

HIVE SUPPORT ROCKS!

As an agency founder, Hive Support has revolutionized our customer service with
its ticketing system, live chat, and automation.

ABDUR RAHMAN

CEO, Quomodo Soft


ASSIST YOUR CUSTOMERS ANYTIME, ANYWHERE.

Hive Support's smartphone application will be available on Android as well as
iOS operating systems. It will help you to monitor & manage your support
management tasks anywhere you want.




DETAIL CUSTOMER HISTORY AND ACTIVITIES

Gain insights about customer information, including their activities like
creating and responding to tickets. This enables efficient query management and
enhances the quality of customer service provided.

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ADD PRIVATE OR PUBLIC NOTES

Intensify customer service by including public and private notes for tickets.
These notes assist agents in resolving issues more efficiently, providing a
seamless and personalized support experience.

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SUPPORT PORTAL FOR CUSTOMERS

Build a live support portal for customer support tickets. From the support
portal, they can easily see all their created ticket and replies. It will
enhance the customer support experience.

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ENHANCE YOUR SUPPORT EFFICIENCY AND CUSTOMER SATISFACTION

Our pricing plans are designed to be simple and affordable for any business.
Choose the plan that fits your needs and get started today.

Get Pro

Hive Support is a great tool for businesses looking to provide pre or
after-sales services.

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