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/en/partnerresources/kb-search-results

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/en/partnerresources/kb-search-results

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Text Content

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Process Server Resources
 * abclegal.com
 * Contact ABC


Communication
 * Partnering with ABC Legal
   * FAQ
   * Common Practices
   * Communication
 * Process Serving
   * Fundamentals
   * Types of Service
   * Document Handling
 * ABC Legal's Operations
   * Server Support
   * Transparency
 * Strategic Success
   * Workload Management
   * Tactics for Time Management
 * ABC Mobile
   * Submitting Information
   * Mobile App Menu
   * Navigation
 * State Specific Information
   * Alabama
   * Arizona
   * Arkansas
   * California
   * Colorado
   * Florida
   * Illinois
   * Indiana
   * Minnesota
   * Maryland
   * Mississippi
   * Missouri
   * New Mexico
   * New York
   * Oklahoma
   * Pennsylvania
   * Rhode Island
   * Tennessee
   * Texas
   * Wisconsin



Back to home
 1. Process Server Resources
    
 2. Partnering with ABC Legal
    
 3. Communication

 * Partnering with ABC Legal
   
   * FAQ
   * Common Practices
   * Communication
 * Process Serving
   
   * Fundamentals
   * Types of Service
   * Document Handling
 * ABC Legal's Operations
   
   * Server Support
   * Transparency
 * Strategic Success
   
   * Workload Management
   * Tactics for Time Management
 * ABC Mobile
   
   * Submitting Information
   * Mobile App Menu
   * Navigation
 * State Specific Information
   
   * Alabama
   * Arizona
   * Arkansas
   * California
   * Colorado
   * Florida
   * Illinois
   * Indiana
   * Minnesota
   * Maryland
   * Mississippi
   * Missouri
   * New Mexico
   * New York
   * Oklahoma
   * Pennsylvania
   * Rhode Island
   * Tennessee
   * Texas
   * Wisconsin


SCORECARD

We want to help our process servers be the best. In the hopes of growing
together we put together information on some key areas of service of process and
present those to you each month so that you can know where you line up.

See your individual scorecard. (If you have only been serving with us less than
a month this link will likely not generate a scorecard).


HOW TO IMPROVE STANDINGS

SUCCESSFUL SERVICE

Attempt at different times, make a good impression, and have a good attitude.
How you present yourself makes a great impact on how people will react to your
knocking on their door.

Be great at confirming residency. Be clear in your communications to determine
if the person lives there. Don't be afraid to keep asking questions if things
don't add up. Check with a leasing office and neighbors whenever possible, and
if there is one on the coversheet, give that phone number a call. 

Keep up on your rules of service in your state, and the different types of
service, such as how to serve businesses. Set time on your schedule to check up
on these regularly.

SPEED

Attempt at least every other day, and resolve each job as quickly as you can by
getting the documents served or gathering enough evidence that we are trying at
the wrong address.

If a jobs has turned red in ABC Mobile, it needs attention quickly! 

REQUIREMENTS

Check each order's requirements before approaching a door, both in ABC Mobile
and on the coversheet. Customer's have different expectations, and jobs that
come from out of state or out of the country will have different rules as well.

Make attempts every 48 hours and every 24 hours on rushes.

Always take a picture, either before or after entering notes.

Submit Attempts and Services AT the location so we have a solid GPS reading.

Report phone calls using the phone button and not by pressing Attempt. 

Know your rules of process of service, both in general and, if necessary, in
your state. Whenever you're not sure about a rule, such as when you should NOT
serve someone, check your resources.

PROOFS

The sooner we receive filled out and signed proofs of service back the better. 

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RELATED ARTICLES

 * NO CONTACT
 * JOBS PENDING REVIEW
 * POLICE AND PROCESS SERVERS
 * REPORTING VACANT PROPERTY
 * FREQUENTLY ASKED QUESTIONS

Process Server Resources
 * abclegal.com
 * Contact ABC