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WITH SONY'S PROTECT AND PROTECT PLUS PLANS, YOU'RE COVERED

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OUR PROTECTION PLANS GIVE YOU PEACE OF MIND KNOWING YOUR PRODUCT IS PROTECTED BY
SONY. EXTEND YOUR WARRANTY OR UPGRADE TO PROTECT PLUS TO ENJOY ADDED PROTECTION
FROM DROPS, SPILLS, AND ACCIDENTS.

SONY


PURCHASE A PLAN

Register your product to see if you're eligible for protection with a genuine
plan from Sony.


Register Now

SONY


ACTIVATE A PLAN

If you've already purchased a plan, click here to activate your plan.


Activate

SONY


SUBMIT A CLAIM

If you've already purchased a plan, click here to submit a claim.


Submit a Claim

SERVICE PLAN BENEFITS

Extended Manufacturer Coverage
Product Replacement
No Deductible*
Expedited Service
Genuine Sony Parts
* Some Sony Xperia mobile phone plans include a deductible.

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UPGRADE TO PROTECT PLUS

DIGITAL IMAGING PROTECT PLUS BENEFITS INCLUDE:

Accidental Damage Protection
Annual Clean & Check Service
Image Recovery


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UPGRADE TO PROTECT PLUS

HOME ENTERTAINMENT PROTECT PLUS PLANS INCLUDE:

Accidental Damage Protection
Removal & Reinstallation
Remote Control Replacement




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UPGRADE TO PROTECT PLUS

XPERIA PROTECT PLUS PLANS INCLUDE:

Accidental Damage Protection
Battery Replacement
Surge Protection


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FREQUENTLY ASKED QUESTIONS

Protect Your Product

WHEN CAN I PURCHASE A PLAN?

PROTECT plans for most eligible models must be purchased within 365 days of
purchase of your product.
PROTECT PLUS plans for most eligible models must be purchased within 90 days of
purchase of your product. Reference the FAQ page for eligibility information by
product category.

HOW DO THE TERMS OF COVERAGE WORK?

PROTECT plan coverage begins on the expiration of the manufacturer’s warranty
for your product.
PROTECT PLUS coverage begins on the date of purchase of your service plan with
the exception that coverage for Accidental Damage from Handling (ADH) has a 30
day waiting period after you purchase the plan, unless the service plan is
purchased at the same time as the product.

WHAT’S COVERED UNDER MY SONY PROTECTION PLAN?

Sony’s Protect or Protect Plus protection plans entitle you to additional
coverages beyond the manufacturer’s warranty. Protect extends the coverage
period of the manufacturer’s warranty; Protect Plus adds additional entitlements
including coverage for Accidental Damage from Handling.

DO SONY PROTECTION PLANS CHARGE DEDUCTIBLES?

No, except some Sony Xperia mobile phone plans have a deductible.

WHERE CAN I READ THE COMPLETE TERMS AND CONDITIONS OF SONY PROTECTION PLANS?

Digital Imaging Terms & Conditions can be found here.
Home Entertainment (TVs, audio, headphones, OTC hearing aids and sound bars )
Terms & Conditions can be found here.
Xperia mobile phone Terms & Conditions can be found here.

MORE FREQUENTLY ASKED QUESTIONS CAN BE FOUND HERE.

 * Where to Buy
 * See Authorized Retailers

 * Sony Rewards
 * Join Now
 * Learn More
 * Manage Account

 * News & Info
 * Press Releases
 * About Sony
 * Product Support
 * Electronics Registration
 * Electronics Newsletter
 * Accessibility and Usability

 * Other Sites
 * Professional Products and Solutions
 * Playstation
 * Sony Pictures
 * Sony Music
 * Sony Mobile
 * B2B Premier Incentive

United States
Careers Contact Us Company Info Voluntary Recall


© 2023 SONY ELECTRONICS INC. (SEL)

SEL TERMS AND CONDITIONS SEL PRIVACY POLICY CA PRIVACY NOTICE DO NOT SELL MY
PERSONAL INFORMATION
×

To activate your plan, please click on the activation link from within the
activation email. You should receive an email within 72 hours of purchasing a
plan from one of our partner retailers.

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use of cookies on our site and to our Privacy Policy.

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PRIVACY PREFERENCE CENTER

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browser that collect information about you, your preferences and your device.
These cookies are mostly used to make the site work as you expect it to and to
provide personalized content, including ads. Below you can choose not to allow
certain types of cookies, which may impact your experience on the site. Click on
the different category headings to find out more about each category of cookies.
You can change your preferences by switching the toggle button on or off;
however you cannot opt-out of our Strictly Necessary Cookies as they are
deployed in order to ensure the proper functioning of our website. Find out more
in our Privacy Policy.

If you use different computers or browsers, you may need to indicate your
opt-out choices on each of those computers and browsers. This Preference Center
allows you to change your cookie settings.

State Rights:
If you are a California or Virginia consumer, you may have the right to opt-out
of the “sale” or “sharing” of your personal information for cross-contextual
behavioral advertising or targeted advertising. If you wish to opt-out, you must
disable “Targeting Cookies” in the settings below and submit an opt-out request
by clicking here.

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