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Features

PRODUCT

Learn about ThriveDesk core features

MANAGE

Manage your team workflow with ease

ANALYSIS

Monitor metrics and track pogress of company data

PRODUCTIVITY

Boost your team efficiency and output

INTEGRATIONS

Connect seamlessly with other tools you have

SHARED INBOX

Collaborate and respond to customers efficiently as a team

LIVE CHAT

Engage visitors and customers in real-time for instant support

KNOWLEDGE BASE

Create and interactive help center for your customers

COMMUNITY FORUM

Connect with your customers, share ideas and solutions

REPORTING

Monitor metrics and track company progress

AUTOMATIONS

Streamline workflows and eliminate repetitive tasks

INTEGRATIONS

Connect with other tools and apps you already use

MOBILE APPS

Stay connected and manage your work on-the-go

ThriveDesk is privacy focused, GDPR compliant and all data stored in EU server
only

PRIVATE NOTES

Discuss customer queries privately with your team

CONTACT NOTES

Take notes about your contacts for easy reference

TAGS

Add tags to conversations and keep it organized

TEAMS COMING

Create internal teamss to solve issues faster

BUSINESS HOURS COMING

Let customer know you are not available to answer their question

LIVE VIEW

Get realtime insight about your visitors and customers

CONVERSATION REPORT

Analyze conversations channels, peak hours and more

AGENT REPORT

Track your agents performace with auto-updating report

HAPPINESS REPORT

Track customer satisfaction ratings to give your team high-fives

INBOX REPORT

Get insign about your inboxes and company performance

PRODUCTIVITY REPORT

Track team productivity overview, response, resolution.

AI REPLY

Discuss customer queries privately with your team

WORKFLOW

Streamline workflows and eliminate repetitive tasks

CANNED RESPONSE

Save frequently sent messages as templates

KEYBOARD SHORTCUTS

Built for your keyboard and optimized for efficiency

COLLISION DETECTION

Real-time indicators show when someone else is viewing or replying to a request.

BULK ACTIONS

Update or delete multiple conversations at once

WORDPRESS

Build native help center in WordPress

WOOCOMMERCE

Sync customer purchase history realtime

SHOPIFY

Realtime customer order data without login to Shopify

Coming

SLACK

Get realtime notifications inside Slack and take action

WIX

Real-time synchronization of customer data for Wix shop

SQUARESPACE

Setup live chat in your Squarespace site in minutes

WEEBLY

One minute live chat installation for Weebly site

ZAPIER

Automate your workflow with Zapier and our webhook

And more
How it worksPricing
Resources

ABOUT US

Psst! Bet you didn’t know about us. Time to wise up!

SUPPORT CENTER

Get help and find answer to your questions

CUSTOMER STORIES

Read about our satisfied customer’s experiences

OUR BLOG

We share everything we learn from life and business

OUR SECURITY

Learn about our commitment to keeping your data safe

OUR COMMUNITY

Learn about our commitment to keeping your data safe

What's New

THRIVEDESK ACADEMY

Access short video tutorials to learn exceptional customer service and grow your
skills.

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Features
InboxLive ChatDocsCommunityAutomationIntegrationsReportingApps
PricingAbout UsChangelog
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