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* News * Insight * Reports * Jobs * Knowledge Bank * Festival of Marketing * Mini MBA * All sections LoginAbout/BuySearchMenu News Uncategorized ‘WE’RE NOT GIVING UP BRAND EQUITY’: THE INSIDE STORY OF NATIONWIDE’S REBRAND Chris Sutcliffe The world’s largest building society is undertaking its biggest rebranding in almost 40 years. Here’s why 2023 was the moment to do so. Subscriber Exclusive Subscriber Exclusive 11 Oct 2023 4:07 pm News Uncategorized LLOYDS BANKING GROUP APPOINTS GLOBAL CMO Chris Sutcliffe Suresh Balaji is joining Lloyds Banking Group in the role of CMO, with oversight over its brand, marketing and experience functions. 12 Oct 2023 11:00 am News Uncategorized ‘IT’S IN THE DNA’: FIRST DIRECT’S CEO ON WHY IT DOESN’T HAVE A CUSTOMER EXPERIENCE TEAM Molly Innes First Direct’s CEO Chris Pitt says he wants to invest in the bank’s infrastructure before spending big on marketing to grow its low awareness score. 12 Oct 2023 1:06 pm Opinion Uncategorized THE FUNNEL ISN’T REALLY A FUNNEL AT ALL, BUT SEEING IT AS ONE MAKES IT EASIER TO MANAGE Johnny Corbett A simple adaptation of the classic funnel makes Google’s contemporary marketing model more manageable. 12 Oct 2023 6:00 am News Uncategorized WILL RETAIL MEDIA BRIDGE THE GAP BETWEEN PERFORMANCE AND BRAND MARKETING? Chris Sutcliffe At the IPA’s EffWorks Global 2023 event, panelists raised hopes about the efficacy of retail media – if marketers can determine whose responsibility it is. 11 Oct 2023 3:58 pm News Uncategorized ‘IT’S NOT CUSTOMER-CENTRIC’: B2B BRANDS ON WHY AN ALTERNATIVE TO THE FUNNEL IS NEEDED Lucy Tesseras While the traditional sales funnel still has some uses internally, marketers at PwC, Goldman Sachs Asset Management and Jellyfish Global agree it is no longer fit for B2B buyer journeys. 10 Oct 2023 5:16 pm Analysis Uncategorized WHY KRISPY KREME IS FOCUSED ON INCREASING PENETRATION OVER DRIVING FREQUENCY Josh Stephenson Krispy Kreme is celebrating 20 years since it opened its first store in the UK – but its CMO believes the brand still has growth potential if it can increase awareness. Subscriber Exclusive Subscriber Exclusive 11 Oct 2023 6:31 am News Uncategorized ‘TRUST YOUR GUT’: MARKETING LEADERS ON PRIORITISING WELLBEING WHEN JOB HUNTING Molly Innes Stop doomscrolling on LinkedIn, be realistic and trust your gut is the advice from top marketers when it comes to protecting your mental health while searching for a new job. 10 Oct 2023 6:42 am Analysis Uncategorized THREE STRATEGIES INDUSTRIES USE TO DRIVE RESULTS FROM PROGRAMMATIC ADS Raina Roberts Programmatic ads have benefits for a wide range of objectives. Here are three approaches adopted by different sectors for achieving their specific goals. Sponsored by StackAdapt BUDGETING MATTERS News, views and insight on budgeting and planning Read more LANGUAGE OF EFFECTIVENESS Analysis of our survey into marketing effectiveness Read more CAREER AND SALARY SURVEY News and analysis from the 2023 edition of our exclusive research Read more LATEST More News Uncategorized EUROSTAR UPS FOCUS ON LOYALTY TO GET ‘REPEATERS REPEATING’ Chris Sutcliffe As Eurostar’s merger with Thalys comes to fruition it is launching a new brand and campaign that focuses on the emotional side of travel to showcase its expanded network. Subscriber Exclusive Subscriber Exclusive 10 Oct 2023 3:28 pm Opinion Uncategorized RECOGNISE IT, EXPLORE IT, REFUTE IT: HOW I LEARNT TO COPE WITH IMPOSTER SYNDROME Alice ter Haar Imposter syndrome is something many marketers – men and women – suffer from. But there are ways to manage it, according to one former marketer. 10 Oct 2023 3:23 pm News Uncategorized ECONOMIC UNCERTAINTY GIVES CHALLENGERS A ‘RARE OPPORTUNITY’ TO ‘BREAK IN’ TO CATEGORIES, RESEARCH FINDS Chris Sutcliffe Speaking at EffWorks, Magic Numbers and VCCP presented the case for challenger brands to be aggressive while consumers tighten their pursestrings. 10 Oct 2023 2:31 pm Analysis Uncategorized WHY MARKETING MUST FOCUS ON BOTH SALES TODAY AND LOYALTY TOMORROW Marketing Week Partner Optimising marketing budgets for short-term and long-term objectives comes down to finding the sweet spot for customer lifetime value, as Boden’s performance marketing and CRM director revealed at the Festival of Marketing. Sponsored by Marigold News Uncategorized SKY RAMPS UP PARTNERSHIPS AS CONSUMERS LOOK FOR LONG-TERM VALUE Chris Sutcliffe Sky is highlighting its long-term value proposition to consumers with a partnership with Vue, as retention and the cost of living continue to bite. 10 Oct 2023 10:49 am Cartoon Uncategorized MARKETOONIST ON MOMENTS OF TRUTH Tom Fishburne Tom Fishburne is founder of Marketoon Studios. Follow his work at marketoonist.com or on Twitter @tomfishburne See more of the Marketoonist here 10 Oct 2023 10:26 am News Uncategorized FINANCIAL ANALYSTS VIEW BRAND STRENGTH AS MORE IMPORTANT THAN LEADERSHIP QUALITY, RESEARCH FINDS Niamh Carroll City analysts are increasingly aware of the role marketing can play in driving growth for a business; however, the majority would still be comfortable with cuts to marketing spend from the companies they follow. 10 Oct 2023 12:01 am News Uncategorized ‘MEETING SILENCE, CORRIDOR VIOLENCE’: MARKETERS ON HOW TO AVOID TENSION WITH FINANCE Chris Sutcliffe The relationship between marketing and finance is arguably one of the most fraught, with marketers seeking investment, while the CFO is looking to save money. But unless both teams seek to find common ground in formalised settings, it could bleed out to create disharmony in the wider business, according to a panel of marketers speaking […] 9 Oct 2023 3:39 pm FOCUS ON Brand management Analysis Uncategorized BEST IN CLASS BRAND BUILDING: TOP MARKETERS ON GETTING BRAND DIAGNOSIS AND POSITIONING RIGHT Michaela Jefferson In the first of a series of articles looking at what it takes to build brands effectively, Boots, Yorkshire Tea and Cadbury – three of the five brands shortlisted for the coveted Brand of the Year prize at the Marketing Week Awards – share their thoughts on the importance of brand diagnosis and positioning. Subscriber Exclusive Subscriber Exclusive 4 Oct 2023 6:47 am Analysis Uncategorized ‘ANY BRAND’S BIGGEST STRENGTH’: TOP MARKETERS ON THE VALUE OF DISTINCTIVE ASSETS AND A CONSISTENT TONE OF VOICE Michaela Jefferson Marketing leaders from Cadbury, Sage, Boots, Guinness and Yorkshire Tea share their thoughts on the brand codes and tone of voice in the next installment of our series on what it takes to build brands effectively. Subscriber Exclusive Subscriber Exclusive 9 Oct 2023 6:52 am Analysis Uncategorized ‘SIMPLE IS THE HARDEST THING TO ACHIEVE’: PEUGEOT’S MARKETING LEAD ON A BRAND-LED FUTURE Josh Stephenson Peugeot are investing in brand building and a more ‘modern’ approach to marketing to grow a distinctive brand identity in a fiercely competitive category. Subscriber Exclusive Subscriber Exclusive 5 Oct 2023 7:01 am Analysis Uncategorized DON’T GET ‘BAMBOOZLED’: MARKETERS ON THE BEST APPROACH TO RESEARCH AND CATEGORY ENTRY POINTS Michaela Jefferson In the next installment of our series looking at what it takes to build brands effectively, marketing leaders from Sage, Boots, Guinness and Yorkshire Tea – four of the five brands shortlisted for the coveted Brand of the Year prize at the Marketing Week Awards – share their thoughts on research and category entry points. Subscriber Exclusive Subscriber Exclusive 6 Oct 2023 1:52 pm OPINION More Opinion Uncategorized FASHION BRANDS NEED TO BE PREPARED FOR A GENDER-FLUID FUTURE Helen James Gender-fluid fashion is reaching a cultural apex so mainstream fashion brands looking to capitalise on its growing popularity need to be prepared to speak about it authentically – and with confidence. 3 Oct 2023 12:54 pm Opinion Uncategorized JUSTIFY BUDGET REQUESTS WITH A SOLID SET OF PROJECTIONS Grace Kite Running the numbers through different scenarios enables you to identify the budget that’s needed to reach your targets and will make it more likely to be approved. 29 Sep 2023 7:05 am Opinion Uncategorized THE BEST WAY TO GET BUY-IN FOR INVESTMENT? REMOVE EVERY REASON TO SAY NO Jon Evans For those facing tricky budget negotiations or trying to get innovation green-lit there’s no silver bullet to success, but there is plenty you can do to maximise the chance of sign-off. 27 Sep 2023 6:27 am MARK RITSON on marketing strategy Read all HELEN EDWARDS on branding Read all MARKETOONIST on the marketing industry Read all FIND YOUR PERFECT AGENCY Creative excellence and exclusive insights from across the agency landscape. Picked by the team at Oystercatchers REPORTS In-depth, actionable guides to the latest developments in marketing From View all reports A CLOSER LOOK AT THE APPLICATION OF GENAI AND 10 YEARS OF DIGITAL SHIFT Report Digital Shift: A deep dive into generative AI Find out more A QUICK GUIDE TO DATA-DRIVEN MARKETING Report How to develop a data-driven marketing strategy This quick guide offers an introduction to data-driven marketing and the benefits of deeper customer insights. It offers practical guidance and frameworks for using data to optimise marketing efforts. Find out more RECRUITING FOR IN-DEMAND SKILLS Report What to consider when recruiting for in-demand skills With the digital marketing skillset expanding alongside evolving business and consumer needs, organisations face a ‘war on talent’ as demand outstrips supply. This quick guide looks at how businesses can optimise their recruitment process to attract and retain the right candidates. Find out more MARKETING EFFECTIVENESS View more Analysis Uncategorized DIRECT LINE’S ANN CONSTANTINE ON THE ‘NEXT LEAP’ FOR EFFECTIVENESS Charlotte Rogers Reflecting on her more than two decades at the insurance giant, head of marketing effectiveness Ann Constantine considers what next for measurement and the lessons marketers can learn from the 1990s. Subscriber Exclusive Subscriber Exclusive 18 Jan 2023 6:59 am Analysis Uncategorized THE 2023 AGENDA: THE SPOTLIGHT SHINES BRIGHTER ON EFFECTIVENESS Charlotte Rogers Marketing Week has identified the key opportunities and challenges that will shape marketers’ roles in 2023. As well as flagging what we think marketers should be spending time and money on next year, this is also a commitment from us to focus on these topics. 13 Dec 2022 7:00 am Analysis Uncategorized HOW ONE WHITE GOODS BRAND IS PROVING MARKETING’S WORTH IN A CHALLENGING ECONOMY Niamh Carroll Arçelik , parent company of white goods brands such as Beko, is determined not to compromise brand-building activities such as its sustainability initiatives and innovation even amid a tough economic climate. Subscriber Exclusive Subscriber Exclusive 2 Dec 2022 7:00 am MARKETING LEADERSHIP View more Analysis Uncategorized MEET THE MARKETERS SWAPPING CORPORATE LIFE FOR PORTFOLIO CAREERS Matthew Valentine Attracted by their curiosity and intrinsic knowledge of digital transformation, brands are ramping up their interest in appointing marketers as non-executive directors. Subscriber Exclusive Subscriber Exclusive 20 Jan 2023 7:00 am Analysis Uncategorized WHAT DOES 2023 LOOK LIKE FOR MARKETING RECRUITMENT? Molly Innes Looking for a new role in 2023? Here’s what to expect from the recruitment market. 20 Dec 2022 7:00 am Analysis Uncategorized WHY CMOS ARE TURNING TO WHATSAPP GROUPS FOR SUPPORT Molly Innes As marketing WhatsApp communities grow in prominence, why are so many marketers turning to peer-to-peer groups for support? Subscriber Exclusive Subscriber Exclusive 9 Jan 2023 7:00 am PRICING STRATEGY View more 5 Comments Analysis Uncategorized TESLA IS ABOUT TO EXPERIENCE THE SEVEN PERILS OF DISCOUNTING Mark Ritson By discounting for the first time, Tesla is not only starting an electric vehicle price war, it is communicating its weakness to existing and future customers. 19 Jan 2023 7:00 am Analysis Uncategorized PRICING: MARKETERS ON THE BUSINESS CASE FOR BEHAVIOURAL SCIENCE Charlotte Rogers Rather than opting for blanket promotions and slashing prices, marketers are advised to tap into the power of behavioural science. Subscriber Exclusive Subscriber Exclusive 15 Dec 2022 7:00 am Analysis Uncategorized ‘PATIENCE IS A VIRTUE’: BRANDS ON HOW TO NEGOTIATE B2B PRICING DECISIONS Matthew Valentine Patience, open communication and human contact are crucial when navigating price changes in the B2B world, particularly in the current climate. Subscriber Exclusive Subscriber Exclusive 7 Dec 2022 7:00 am MARKETING WEEK JOBS Find your next job PARTNERSHIP CONTENT PERFORMANCE ENHANCERS: TIPS FOR DRIVING RESULTS ON TIKTOK Michael Barnett 10 Aug 2023 11:51 am Analysis Uncategorized MARKETING IN THE METAVERSE Marketing Week Reporters Sponsored by Meta Analysis Uncategorized BEYOND THE TICK-BOX: MAKING EVENTS AND EXPERIENCES ACCESSIBLE TO ALL Luke-Matthew Iveson Diversity, equity and inclusion (DEI) should not be considered abstract concepts but be systematically put into practice when designing customer experiences. Sponsored by WRG Analysis Uncategorized A ROADMAP FOR B2B CONTENT SUCCESS: EXPERIMENTATION, CUSTOMER EXPECTATIONS AND GENERATIVE AI Marketing Week Partner At a recent Bynder event, Forrester guest speaker Phyllis Davidson shared invaluable insights that can help marketers and CMOs enhance their content strategies and engage with their target audiences effectively. 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