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https://lectricebikes.com/policies/shipping-policy
Submission: On December 27 via manual from US — Scanned from US
Submission: On December 27 via manual from US — Scanned from US
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Text Content
Press Alt+1 for screen-reader mode, Alt+0 to cancelAccessibility Screen-Reader Guide, Feedback, and Issue Reporting Skip to content YOUR CART IS EMPTY Continue shopping YOUR CART Loading... ESTIMATED TOTAL $0.00 USD Taxes, Discounts and shipping calculated at checkout Update Check out ❄️ Shop the Holiday Sale and get over $780 in savings! 04 Days : 12 Hours : 51 Min : 46 Sec * eBIKES Shop By Model Shop By Category All eBikes NEW: XPedition 2.0 XP 3.0 XPress NEW: XPeak 2.0 XP Lite 2.0 XP Trike Lectric ONE Commute Cruiser Off Road Cargo Trike Folding Step-Through Fat Tire Lightweight Deals on eBikes → Compare eBike Models → * ACCESSORIES Shop by Category Shop by Model All Accessories Holiday Sale eBike Upgrades Upgraded Seating Baskets & Cargo Helmets Vehicle Racks Batteries & Parts Merchandise XP 3.0 Accessories XP Step-Thru 3.0 Accessories XP Lite Accessories XPeak Accessories XPress Accessories XPedition Accessories XP Trike Accessories Lectric ONE Accessories Save 30% on Batteries → Shop Gift Guide → * HOLIDAY SALE Search 0 Cart Search EBIKES Model Category All eBikes NEW: XPedition 2.0 XP 3.0 XPress NEW: XPeak 2.0 XP Lite 2.0 XP Trike Lectric ONE Commute Cruiser Off Road Cargo Trike Folding Step-Through Fat Tire Lightweight Deals on eBikes → Compare eBike Models → ACCESSORIES by Category by Model All Accessories Holiday Sale eBike Upgrades Upgraded Seating Baskets & Cargo Helmets Vehicle Racks Batteries & Parts Merchandise XP 3.0 Accessories XP Step-Thru 3.0 Accessories XP Lite Accessories XPeak Accessories XPress Accessories XPedition Accessories XP Trike Accessories Lectric ONE Accessories Save 30% on Batteries → Shop Gift Guide → HOLIDAY SALE GIFT GUIDE REVIEWS COMPARE DISCOVER * Best Sellers * eBike Quiz * Livin' Lectric Blog * Test Ride * Phoenix Showroom * About Us * Philanthropy SUPPORT * Refer a Friend * Contact Us * Help Center * Service Videos & Tutorials * Service Partner Network Wishlist Referral Program 1 Year Warranty Free Shipping 500k+ Happy Riders Best-Selling eBike in America * GIFT GUIDE * REVIEWS * COMPARE * DISCOVER Best Sellers eBike Quiz Livin' Lectric Blog Test Ride Phoenix Showroom About Us Philanthropy * SUPPORT Refer a Friend Contact Us Help Center Service Videos & Tutorials Service Partner Network SHIPPING POLICY Shipping Policy We only ship to the contiguous lower 48 states and the District of Columbia. Bikes shipping within the United States may qualify for free shipping. Bulk orders or freight do not qualify for free shipping. Free shipping only applies to bicycles. Accessories and parts may have shipping charges applied if the order total is under $100. We do not ship internationally at this time. If you have arranged to ship your bike internationally, you are responsible for paying all duties and taxes associated with the import of the bike. We do not provide service or warranty to bikes you ship internationally. If replacement parts are necessary, the customer is required to pay all shipping and part costs, including import fees and taxes. If you are planning to use any third-party shipping, we cannot provide ANY additional shipping information or documentation. Our products are usually shipped within 2-10 business days (except when the product being purchased is a pre-order) using UPS, FedEx, or USPS. When pre-ordering a product, the estimated date of shipment will be listed under the product title on the website. If you order an eBike, your battery may ship separately. In this event, you will receive a separate tracking number for your battery. This will help to expedite your overall shipping process. There are in some cases delays between the time when a customer is sent the shipping confirmation email and the time when the package is scanned in at a Carrier facility. The estimated shipping date when tracking the package on the Carrier website will not be accurate until the carrier has scanned the package into their system. To return your product, you should mail your product to: 1502 E Buckeye Rd. Phoenix, AZ 85034. You will be responsible for arranging and paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a product refund, the cost of return shipping will be deducted from your refund. We do not ship to APO or PO addresses. If you have your bike sent to an APO or PO address and it is refused and you wish to cancel your order, a restocking fee up to $300 may be applied. Lectric eBikes is not responsible for lost or stolen merchandise that is the result of handling by a shipping carrier. No matter where you are located, it is your responsibility to follow the rules and regulations of your locality concerning the proper and lawful use of electric bicycles. SHOP * All eBikes * Best Sellers * eBikes by Category * ONE Commuter eBike * Accessories * Sales * eBike Quiz * Compare Models * FAQ * Showroom * Rent or Test Ride SUPPORT * Help Docs * Service Network * Contact Us * Refer a Friend * Warranty * Return Policy * Shipping Policy * Terms of Service * Privacy Policy * Military Discount * Recalls COMPANY * About Us * Philanthropy * Careers * Blog * Photo Contest * Dealer Opportunities * Minnesota Rebate * Colorado Rebate * VIP Award Program * Accessibility CONNECT * Facebook * Instagram * YouTube * TikTok * Twitter Email: contact@lectricebikes.com View Showroom Hours > © 2024, Lectric eBikes® Sitemap * Choosing a selection results in a full page refresh. * Opens in a new window. 0