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ENCORE LAS VEGAS – TOWER SUITES
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WYNN REWARDS
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From savings on hotel stays to FREECREDIT on slot play, access exclusive
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SHOP WYNN REWARDS
Did you know: Your COMPDOLLARS can be used to purchase exclusive products
from a variety of top brands and categories.
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WYNN REWARDS EARLY TIER UPGRADE PROMOTION
From April 1–May 31, show your player's card from select casinos and Wynn
will upgrade your current Wynn Rewards tier.
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* Offers
OFFERS
SPRING AND SUMMER'S BEST RATES
Experience more of Wynn Las Vegas with savings up to 15 percent on select
accommodations and $150 in resort credit with a two-night minimum stay.
Limited availability March–August.
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WYNN REWARDS EXCLUSIVE
Join Wynn Rewards or log in to your account to save up to 25% on
accommodations.
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WYNN REWARDS ADVANCE PURCHASE
Secure the best rate as a Wynn Rewards member. Save up to 30% with Wynn
Rewards Advance Purchase. Offer non-cancellable, non-refundable.
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SPRING SAVINGS EVENT
For a limited time, enjoy up to 15 percent off Wynn and Encore Resort
accommodations, plus $30 in daily resort credit.
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* Dining
DINING
CASA PLAYA
Casa Playa showcases executive chef Sarah Thompson’s distinctive spin on
authentic Mexican coastal cuisine.
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FINE DINING
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CASUAL DINING
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DINING SERVICES
* In-Room Dining
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BRUNCH
* Allegro
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BARS AND LOUNGES
* Aft Cocktail Deck
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CASINO
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RACE AND SPORTS BOOK
The thrill of every race and game is elevated via wall-to-wall screens and
plush seating at Wynn’s Race & Sports Book.
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WYNN SLOTS APP
Download our exclusive Wynn Slots app to get an opportunity for a
complimentary stay at our resort and win in-game prizes, including jackpots.
Wynn Slots App
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* Responsible Gaming
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EXPERIENCES
THE SPAS AT WYNN AND ENCORE
The two Forbes Travel Guide Five-Star Awarded Spas at Wynn and Encore offer a
variety of specialty treatments to help you relax and unwind.
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BOOK A POOLSIDE LUXURY CABANA
Amenities in a private cabana include a flat-screen TV, complimentary bottled
water and soft drinks, snacks, and more.
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CONNOISSEUR SERIES
* 50 Best Signature Sessions
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ACTIVITIES
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SALONS & BARBERSHOP
* The Salons at Wynn & Encore
* The Barbershop at Wynn
POOLS
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ENTERTAINMENT
AWAKENING
On a 360-degree prismatic stage, soaring aerialists, thrilling acrobats and
fantastical creatures populate the dazzling new spectacle at Wynn.
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ENCORE THEATER
From iconic musicians to the hottest comedians, the intimate Encore Theater
is the ideal venue for live entertainment.
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NIGHTLIFE
From thrilling shows to electrifying club experiences, Wynn & Encore Las
Vegas offer a nightlife scene unlike any other.
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WYNN’S LAKE OF DREAMS
Our signature water attraction dazzles with colorful puppetry, memorable
music, and state-of-the-art sound and lighting.
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Transport the Wynn experience into your own home courtesy of our eBoutique,
which offers our exclusive Wynn Dream Bed.
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Our latest retail destination blends wellness, restaurants, and designer
labels to create an exclusive Wynn experience.
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Discover a roster of global brands offering luxury apparel and accessories,
fine jewelry, status watches, and more.
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ENCORE ESPLANADE
Enjoy exclusive boutiques with a modern, unexpected attitude in women’s and
men’s fashion, accessories, and home décor.
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MEETINGS & EVENTS
MEETINGS & SPECIAL EVENTS
Wynn’s Events team provides legendary service amid 560,000 square feet of
elegant spaces to create exceptional events.
PLAN YOUR MEETING
PREMIUM SPACES & VENUES
Wynn and Encore Las Vegas specialize in imaginative spaces, often boasting
beautiful views, for your meeting or event.
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WEDDINGS
The Wedding Salons offer elegant settings for you to commit to the one you
love.
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CATERING
Our catering team takes pride in meeting every need and elevating the
experience for each member of your meeting, wedding or special event.
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* Wynn Living Well
WYNN LIVING WELL
RENEW
When you’re in the mood for a reset, consider one or more of these treatments
and ideas to refresh your physical and mental well-being.
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REPLENISH
Your body tells you when something is missing — listen to those signals and
respond with any of these enjoyable and effortless solutions.
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RE-ENERGIZE
Both Wynn and Encore offer full-service fitness centers, where you can take a
daily yoga class or book an appointment with our team of nationally certified
personal trainers.
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MAIN CONTENT
* WYNN'S ENTERPRISE PRIVACY NOTICE
* 1. Practices Covered by this Notice
* 2. What (and How) Information is Collected from or About You
* 3. How We Use Your Personal Information
* 4. Marketing Preferences
* 5. How We Share Your Information
* 6. Cookies and Tracking Technologies
* 7. How We Protect Your Information
* 8. Minimum Age Requirements
* 9. Use of Third-Party Internet Sites
* 10. Changes to this Notice
* 11. Contact Us
* APPENDIX A: ADDITIONAL PROVISIONS APPLICABLE TO PROCESSING OF PERSONAL
INFORMATION OF RESIDENTS OF CERTAIN U.S. STATES
* APPENDIX B: ADDITIONAL PROVISIONS APPLICABLE TO PROCESSING OF PERSONAL
INFORMATION OF INDIVIDUALS BASED IN THE EEA AND UK
WYNN'S ENTERPRISE PRIVACY NOTICE
* WYNN'S ENTERPRISE PRIVACY NOTICE
* 1. Practices Covered by this Notice
* 2. What (and How) Information is Collected from or About You
* 3. How We Use Your Personal Information
* 4. Marketing Preferences
* 5. How We Share Your Information
* 6. Cookies and Tracking Technologies
* 7. How We Protect Your Information
* 8. Minimum Age Requirements
* 9. Use of Third-Party Internet Sites
* 10. Changes to this Notice
* 11. Contact Us
* APPENDIX A: ADDITIONAL PROVISIONS APPLICABLE TO PROCESSING OF PERSONAL
INFORMATION OF RESIDENTS OF CERTAIN U.S. STATES
* APPENDIX B: ADDITIONAL PROVISIONS APPLICABLE TO PROCESSING OF PERSONAL
INFORMATION OF INDIVIDUALS BASED IN THE EEA AND UK
WYNN'S ENTERPRISE PRIVACY NOTICE
Wynn Resorts Holdings, LLC, its subsidiaries and holding companies (“Wynn,”
“Wynn Group,” “us” or “we”) is a leading developer, owner, and operator of
destination casino resorts that integrate hotel accommodations and a wide range
of amenities (including fine dining outlets, premium retail offerings,
nightclubs, spas and salons, pools and fitness centers, distinctive
entertainment theaters, and meeting and convention space), we understand and
respect our customers, guests and users’ privacy.
This Privacy Notice (“Notice”) describes how we collect, use, store, share and
protect personal information collected from or about visitors to our online
sites, mobile applications, and facilities or properties located in the United
States. For information about Wynn Rewards information practices, please see
here.
1. PRACTICES COVERED BY THIS NOTICE
This Notice describes our privacy practices in relation to the personal
information we collect:
* Through our websites "wynnlasvegas.com”, "wynnsocial.com”, "wynnresorts.com”,
"encorebostonharbor.com", “wynnpoker.com”, “wynninteractive.com” and any
other websites owned or operated by Wynn and its affiliates (collectively the
“Site” or “Sites”).
* When you visit and stay as a guest at our resorts at Wynn Las Vegas, Encore
at Wynn Las Vegas, and Encore Boston Harbor or use our on-property services
such as restaurants, entertainment, retail outlets, spas, salons, fitness
centers, valet, concierge and customer services.
* Through our mobile applications, such as Wynn Sports - Nevada, Wynn Las Vegas
and Encore, Wynn Social, Wynn Poker, and Quest for Discovery that display
this privacy notice.
* Through our social media pages that we control.
* Through HTML-formatted email messages that we send to you.
Together we refer to these services as “Wynn Services.” The Notice does not
apply to the following Wynn entities or services, which are governed by separate
Privacy Notices:
* Wynn Rewards – Please see here our Privacy Notice which covers Wynn Rewards
accounts.
* Wynn Macau and Wynn Palace – Companies that Wynn owns and operates in Macau
(Wynn Macau, Limited or Macau Operations) located at wynnmacau.com and
wynnpalace.com, and their related websites. Link to Privacy Policy here.
* Wynn Jobs – Including any employment and job applicant personal information
collected at wynnjobs.com, encorebostonjobs.com, and wynnbet.jobs.net. Link
to Privacy Policies here and here.
* Wynn Gift Cards – Link to Privacy Policy here.
* Hotel Wi-Fi Services – When using WiFi services at our resorts, the personal
information you provide is subject to the applicable privacy policy available
through the WiFi landing page.
* Sweepstakes and other on-property Promotions – We will use personal
information to allow you to participate in these activities. Some of these
activities have additional rules and privacy terms attached to them. Please
refer to each activity’s terms and conditions for more information.
* Online sports betting outside the State of Nevada – We may offer online
sports betting through the WynnBET online sports betting apps and websites.
Please refer to the terms and conditions and privacy notice on the respective
app or website for the applicable privacy notice which covers WynnBET
activities and in-app amenities.
Although this Notice broadly describes Wynn’s general privacy practices, some
jurisdictions may place restrictions on our personal information processing
activities. Due to variances in local laws, our practices in such jurisdictions
may be more restrictive than those described in this Notice, which enables us to
comply with local requirements. Customers from California, Colorado and Virginia
are directed to Appendix A which sets out additional information about our
information practices. Please note that if you are based in the European
Economic Area (EEA) or UK, the additional information set out in Appendix B
applies.
Please read this Notice carefully to understand how we collect, use and process
your personal information. By visiting, accessing, or using, or providing
information to us in connection with, the Wynn Services, you understand and
acknowledge our collection, storage, use and sharing of your information as
described in this Privacy Notice. Please note that if you disagree with anything
in this Privacy Policy, you should not visit, access, or use, or provide
information to us in connection with, the Wynn Services. You can contact us with
questions about our information practices or policies at
privacy@wynnresorts.com.
2. WHAT (AND HOW) INFORMATION IS COLLECTED FROM OR ABOUT YOU
We collect information from or about you at many, diverse points of interaction
with Wynn Services, such as when you make inquiries, book accommodations or
other services, purchase tickets, apply for credit, and visit our hotel and
casino. We maintain integrated profiles of our customers, in keeping with the
highest industry standards for an exceptional customer service experience at our
luxury hotel, restaurant, spa and other properties.
Information You Provide to Us
* Bookings, visits, and other interactions with Wynn Properties – We collect
personal information about you when you make an online or offline (e.g. via
phone) booking for our hotels or entertainment venues, and in the course of
any stay or visit to our facilities, such as when your ID is scanned upon
check-in at a Wynn property, or reserve spa, restaurant, or entertainment
activities and services. This information may include your name, email and/or
physical address, legal identification such as driver’s license or passport,
vehicle information, date of birth, phone number, other guest names, business
contact information (where relevant) and payment information. We may also use
closed circuit television and other security measures at our properties that
may capture or record images of guests and visitors in public areas, as well
as information related to your location while on our properties (via keycards
and other technologies). We may also use closed-circuit television and other
technologies that record sound or video for the protection of our personnel,
guests and visitors to our properties where permitted by law.
* Marketing – We collect name and contact information directly for marketing
purposes, for example when you sign up for promotional messages online, at
one of our properties, or via one of our Wynn mobile applications.
* Wynn Concierge and Customer Service – We collect personal information from
you such as your name and contact information when you:
* Contact us for any reason and/or request or receive services or
information;
* Submit a guest claim, report any problems, contact lost and found, and/or
are in dispute with us;
* Contact us through our call center; and
* Contact us through social media channels.
Please note that telephone calls to our concierge, customer service and call
center are recorded and actively monitored for the purposes of compliance,
security and customer service.
* Travel – We collect personal information about you when you use our travel
services such as your name, contact details, passport information, travel
dates, flight information and other passenger details. This information may
be shared with our affiliates and travel partners for purposes of providing
our travel services only.
* Group Events and Meetings – We collect personal information in connection
with your use of our meeting and convention space as part of group events,
meetings or weddings. This information includes contact information such as
guest names, guest email addresses, business contact information (where
relevant) and group reservation details.
* Surveys – We collect personal information when you complete surveys about
your stay at our hotels if you provided us with your email address.
Information we collect through surveys include your name, email address,
hotel stay location, quality of stay experience and amenities used during
your stay.
* Financial Data – If you apply for credit, or in connection with other
financial dealings with our casino properties, we will collect your name,
contact information, and other personal information as needed to process and
evaluate your application, pursuant to the specific privacy statements and
disclosures you receive as part of your application and administering or
servicing any such account with Wynn.
* Social Media – When you interact with us through social media (including
Facebook, Instagram, Twitter, WhatsApp, and Snapchat) we collect personal
information, such as your social media profile information and online
behavior through this interaction consistent with your settings within the
social media service. If you have provided us with your telephone number or
email address, we may use this information to send targeted advertisements to
you on these social media properties.
* Wynn Mobile Applications – If you download or use one of the Wynn mobile
applications, we may collect and use information regarding your mobile
device, and your location (if you activate / allow this functionality). The
privacy practices related to the mobile applications are available through
the respective device and mobile application settings.
Information We Collect Automatically
When you visit our Sites and mobile applications, we automatically collect the
following information (please see our Cookie Notice for more information):
* Technical information, including your login information, browser type and
version, time zone setting, browser plug-in types and versions, operating
system and platform;
* IP address, this is identified and logged automatically in our server log
files when you access our Sites. We use IP addresses to calculate usage
levels, diagnose server problems and administer our Sites. We also may derive
your approximate location from your IP address; and
* Website visit information, including the full Uniform Resource Locators
(“URL”) clickstream to, through and from the Sites (including date and time);
products you viewed or searched for; page response times, download errors,
length of visits to certain pages, page interaction information (such as
scrolling, clicks, and mouse-overs), and methods used to browse away from the
page.
When you visit our locations, we automatically collect the following
information:
* If you drive an automobile onto a Wynn property, we may automatically collect
vehicle information, including without limitation, license plate number and
jurisdiction of registration, make and model, and vehicle condition when
using valet services, if applicable; and
* Video surveillance and related security information. Some surveillance
systems may incorporate facial recognition technologies, which may be used
for additional screening.
Information Received from Third Parties
We also collect information about you (as relevant and appropriate to the Wynn
Service you have requested) from third parties, including:
* Online travel agencies and other third-party hotel booking partners, as well
as other third parties requesting services on your behalf;
* Consumer reporting agencies, in connection with a credit application or
financial account with Wynn, as further disclosed and described to you at the
time of your application;
* Wynn event ticket sales management partners, ticket brokers, and club
promoters;
* Social media channels, such as Facebook or Instagram, consistent with your
settings on such services;
* Marketing and promotion providers, including referral programs;
* Third party analytics services and content from third party businesses, such
as how often you use Wynn Services, which pages you visit and when, and which
website, ad or email message brought you to the Site, and as described in
our Cookie Notice; and
* Publicly accessible resources such as print and broadcast media, public
websites and search engines, public registers, and professional directories;
* Third party service providers to enrich data. We may also enrich, match or
combine information we hold about you with data from other sources, for
instance by receiving some of your personal data from selected business
partners. These partners are based in the United States and the United
Kingdom. We do this to better understand your customer profile and interests
so that we can deliver customized offers and other personalized services.
This information includes contact information such as your name, email address
and phone number. It also includes, where applicable, your travel details, such
as booking confirmation numbers, number of rooms, arrival and departure dates,
payment information, online browsing and usage behavior, social media profile
information, age, business contact information, professional affiliations, and
other publicly available information. When available, we will also obtain email
addresses and limited demographic information where we do not hold a current
email address or demographic information for such customer and append this to
the customer account.
3. HOW WE USE YOUR PERSONAL INFORMATION
Wynn uses your information for various purposes, including:
* To send you personalized messages, publications, news, and information about
events, special offers, promotions and benefits, as well as measure and
understand the effectiveness of the content we serve to you and others.
* As described in our Cookie Notice.
* To improve the Wynn Services and the content of the Sites to enhance users'
experiences when visiting the Sites or using the Wynn Services and to
customize the content and layout of the Sites to each individual user.
* To administer the Sites, keep the Sites safe and secure, monitor and analyze
our Sites usage and activity trends, to operate and improve our Sites, and
for internal operations, to conduct troubleshooting and data analysis,
including testing, research, statistical and survey analysis.
* To enforce our Sites’ terms and conditions.
* To facilitate the processing of online reservations such as facilitating
payment, sending of confirmation or pre-arrival messages including
information about the resort you are visiting and the amenities available to
you, sending administrative messages about events or meetings you have
reserved and provide you with related customer service, such as sending your
receipt by email.
* To send push notifications. When you install our apps on your mobile device
you can choose to receive push notifications, which sends messages to your
mobile device even when the app is not open. You can turn off notifications
by visiting your mobile device’s “settings” page or through the notifications
page in the app.
* To respond to your queries, and to communicate with you about your
reservations, requests or transactions.
* For analytics purposes, to optimize your experience at Wynn, enhance our
marketing, create customer or audience segments, enhance our business and
operational efficiency and tailor promotions and offers to your preferences
and habits when interacting with us.
* To offer, manage and administer the Wynn Rewards loyalty program, assess your
benefits, administer offers and manage your choices regarding how you wish to
use your offers.
* To maintain the accuracy of your account or profile information and to
provide you with a better and more personalized service, including by pairing
information collected under this privacy notice with your Wynn Rewards
account profile, if you have enrolled in that program. For further
information about our privacy practices relating to Wynn Rewards, please
see here.
* To facilitate our hotel operations, including guest account management, hotel
room reservations and requests.
* To organize events or meetings in connection with your use of our meeting and
convention space and processing payments.
* To facilitate the provision of airline services to you, if these services
have been made available to you, upon your request.
* To carry out appropriate compliance, security and/or financial checks, such
as when we need to:
* Confirm your identity;
* Make a payment to you or receive payment from you; and
* Comply with law enforcement, court, and regulatory obligations.
4. MARKETING PREFERENCES
* You may withdraw your consent for direct marketing communications at any time
by contacting us at privacy@wynnresorts.com, by following the unsubscribe
instructions in the marketing message, or by logging in to your Wynn Rewards
account and updating your communication preferences.
* When you receive a commercial (promotional) electronic communication, we
provide the choice to opt-out of receiving future messages by following the
instructions provided in the message. You can change your preferences by
logging into your account here. If you do not have an account you can manage
your email preferences at any time here.
* You may choose whether to provide your phone number to receive text messages
or advertising phone calls from us or our call center agents using an
automatic telephone dialing system or an artificial or prerecorded voice. By
providing your phone number and express consent, you are choosing to receive
such messages until you withdraw your consent. Your consent to receive text
messages or pre-recorded calls using an automatic telephone dialing system is
not required to make a purchase with Wynn. You may revoke your consent at any
time by contacting us at privacy@wynnresorts.com.
* You may choose whether to receive push notifications through our mobile
applications. You can change your preferences for receiving push
notifications through the respective device and mobile application settings.
* Although we do not currently sell, as that term has been defined by the laws
of the State of Nevada, your personal information and only share it with
third parties who are facilitating the delivery of Wynn Services, if you
would like to opt-out of any future sale of your information in the unlikely
event we change our practices you can do so by contacting us a
privacy@wynnresorts.com.
5. HOW WE SHARE YOUR INFORMATION
We share your personal information only with selected recipients which include
the following:
* Wynn Group - We share personal information with any corporate affiliate of
the Wynn Group for the purposes described in this Notice such as providing
the Wynn Services (e.g. when you book travel with us, we will share your
personal information with our affiliated companies, Wynn Las Vegas, LLC and
Wynn MA, LLC, the operators of our resorts), facilitating the Wynn Rewards
program, to personalize an exceptional customer experience across the Wynn
Sites and Services, and to fulfill your requests, such as responding to
applications for a line of credit, advance, or other financial services or
administering our self-exclusion or loyalty programs.
* Venue Partners – We may disclose your personal information to our restaurant
and venue partners, including, without limitation, Cipriani Las Vegas, LLC,
Urth Caffe Associates X, LLC, Delilah Las Vegas, LLC, LV Stadium Events
Company, LLC, and other third parties operating restaurants or retail outlets
on our premises (“Venue Partners”) to provide certain services and offers,
and to enhance your experience at Wynn, such as when you make reservations or
choose to room-charge while using the services of the Venue Partners or
requesting that Wynn assist in making similar arrangements on your behalf. If
you purchase tickets for an F1 event or a package which includes an F1 event
ticket through the Wynn Services, your personal information will be shared
with Las Vegas Grand Prix, Inc., Delta Topco, and any of their holding
companies or subsidiaries (collectively the “F1 Partners). The use of your
personal information by the Venue Partners or F1 Partners will be subject to
the terms and polices of such Venue Partner or F1 Partner, as applicable.
* Marketing Partners - We share aggregated or de-identified information with
our marketing partners to provide certain services, offers and enhance your
experience at Wynn. This information cannot reasonably be used to identify
you.
* Service Providers - We disclose your personal information to vendors,
consultants and other service providers such as credit or background check
companies, payment processors, marketing companies, email service providers,
advertising networks and advertisers, information technology services,
location services providers, and those who need access to such information to
provide services on our behalf. These companies are prohibited from
retaining, using, or disclosing your personal information except as necessary
to provide the services on our behalf.
* Analytics and Search Engine Providers - We share personal information with
these providers to assist us in the improvement and optimization of our guest
records, Sites and Wynn Services. For more information please see our Cookie
Notice.
* Compliance and regulatory purposes - We share your personal information with
law enforcement agencies, public authorities or other third parties if
legally required to do so, or if we have a good faith belief that such use is
reasonably necessary to:
* Comply with a legal obligation, process or request, such as a subpoena,
court order, search warrant or other valid legal process, or to comply with
legal, administrative, or regulatory requirements of any governmental
authorities, including gaming regulators, tax authorities, and law
enforcement authorities;
* Enforce our terms and conditions and other agreements, including
investigation of any potential violation thereof;
* Detect, prevent or otherwise address security, fraud or technical issues;
or
* Protect the rights, property or safety of the Wynn Group, or any of its
corporate affiliates or workforce members, our users and guests, a third
party or the public as required or permitted by law (including without
limitation, exchanging information with other companies and organizations
for the purposes of fraud protection and credit risk reduction such as
requesting and sharing your information with credit bureaus), which may be
exercised in our sole discretion.
* Sale or Merger - We will also disclose your information to third parties in
connection with business transfers or bankruptcy proceedings, as permitted by
law:
* In the event we sell any business or assets, in which case we will disclose
your data to the buyer of such business or assets; or
* If Wynn or substantially all Wynn assets are acquired by a third party, in
which case information held by us about our users will be one of the
transferred assets.
* Other than to the extent ordered by a court of competent jurisdiction, the
use and disclosure of all transferred user information will be subject to
this Notice. However, any information you submit or that is collected after
this type of transfer may be subject to a new privacy notice adopted by the
successor entity.
6. COOKIES AND TRACKING TECHNOLOGIES
We use cookies, pixel tags, web beacons and other similar technologies to
collect information about your browsing activities over time and across
different websites or online services following your use of Wynn Services or
Sites, including our mobile applications. These technologies allow us to
recognize your preference information, keep track of your purchases, remember
your Wynn Rewards account number details and facilitate effective site
administration. We use the information we collect to enhance your visit to our
various Sites and to provide you with information and ads tailored to your
needs. For more information about how we use cookies and to learn how to manage
cookies and other tracking technologies related to interest-based advertising,
please see our Cookie Notice.
7. HOW WE PROTECT YOUR INFORMATION
We take appropriate technical and organizational measures to safeguard your
personal information against loss, theft and unauthorized use, access or
modification. We maintain information security policies, routinely test our
security controls through internal and external audits, and maintain compliance
with the Payment Card Industry Data Security Standard (“PCI DSS”) and other
applicable regulatory compliance requirements. We also require third party
service providers acting on our behalf or with whom we share your information to
provide security measures in accordance with industry standards.
Although we do our best to protect your personal information, we cannot
guarantee the security of the information stored or handled by Wynn or its
authorized service providers. The transmission of information via the internet
or email is not completely secure and any transmission is at your own risk.
For your own online security, please do not send payment card numbers or any
other confidential personal information to us via email.
8. MINIMUM AGE REQUIREMENTS
We do not knowingly or intentionally collect any personally identifiable
information from, or market to, individuals under the age of 21. Pursuant to
law, persons under the age of 21 are not permitted to gamble at our properties
or loiter in casino areas. Our online services are not intended for persons
under the age of 13. Persons under the age of 13 are not allowed to use our
online services in any fashion, so the provisions of the Children’s Online
Privacy Protection Act do not apply to Wynn online services. If you learn that a
child under the age of 13 has provided us with personal information contrary to
these rules, please contact us at the address listed in the “Contact Us” section
below.
9. USE OF THIRD-PARTY INTERNET SITES
Certain third-party services, websites, or applications you use, or navigate to
and from our Sites may have separate user terms and privacy policies that are
independent of this Notice. This includes, for example, websites owned and
operated by our customers or partners. We are not responsible for the privacy
practices of these third-party services or applications. We recommend carefully
reviewing the user terms and privacy statement of each third-party service,
website, and/or application prior to use.
10. CHANGES TO THIS NOTICE
We may change this Privacy Notice from time to time to reflect updates to the
information that we collect from you, how we use that information and how we
share that information with third parties. You can determine when this Privacy
Notice was last revised by referring to the “Effective Date” at the bottom of
this Notice. In some cases, we may provide you with additional notice of our
privacy practices (such as adding a statement to the homepages of our Site or
sending you an email notification). We encourage you to review the Privacy
Notice whenever you interact with us to stay informed about our information
practices and the ways you can help protect your privacy.
11. CONTACT US
To submit questions regarding this Privacy Notice or updating or requesting
changes to your information, please contact our Privacy Team (see details
below). Depending on the state you reside in, you may have the right to request
information from a company that shares certain categories of personal
information with unaffiliated third parties for their direct marketing purposes.
Wynn does not share personal information with third parties for their direct
marketing purposes, as these activities are defined in state law. However, if
you feel you have such rights, you may send a request to the email address below
and Wynn will respond promptly to your request.
Email us at: privacy@wynnresorts.com
Use the webform located here
Write to us at:
Privacy Team
Wynn Resorts
3131 Las Vegas Blvd. South
Las Vegas, NV 89109
Attn: Legal Department
You can also change your preferences by logging into your account here. If you
do not have an account you can manage your email preferences at any time here.
If you are an individual based in the EEA or UK, please see Appendix B for
additional means of contact.
Effective: December 6, 2023
APPENDIX A: ADDITIONAL PROVISIONS APPLICABLE TO PROCESSING OF PERSONAL
INFORMATION OF RESIDENTS OF CERTAIN U.S. STATES
The terms of this Appendix apply where you are a resident of certain U.S. states
that provide privacy rights to their residents and sets out the rights you have
with respect to the processing of your personal information, pursuant to
applicable data privacy laws and implementing regulations, and other applicable
laws. This Appendix controls to the extent it conflicts with any provision in
the main body of the Notice.
For questions specifically about this Privacy Notice, or our use of your
personal information, cookies or similar technologies, please contact our
Privacy Team by email at privacy@wynnresorts.com.
How We Collect, Use and Share Personal Information
We collect and share, and over the last 12 months, we have collected and shared,
the following personal information:
* Identifiers, including name, email and/or physical address, telephone number,
vehicle information, date of birth, phone number, other guest names, IP
address. We collect this information from you directly, automatically from
your browser or device, or from other companies. We use this information for
the purposes described in Section 3. We share this information with our
corporate affiliates; marketing partners; service providers; analytics and
search engine providers; regulators, judicial authorities and law enforcement
agencies; and entities that acquire all or substantially all of our business
or assets.
* Commercial information including payment information, and information
associated with applications for a line of credit, advance, or other
financial services. We collect this information from you directly or from
other companies. We use this information for the purposes described in
Section 3. We share this information with our corporate affiliates; marketing
partners; service providers; analytics and search engine providers;
regulators, judicial authorities and law enforcement agencies; and entities
that acquire all or substantially all of our business or assets.
* Internet or other electronic network activity information including browser
type and version; time zone setting; browser plug-in types and versions;
operating system and platform; website visit information; products you viewed
or searched for; page response times, download errors, length of visits to
certain pages’ page interaction information (such as scrolling, clicks, and
mouse-overs), and methods used to browse away from the page; social media
profile information; information provided in surveys. We collect this
information automatically from your browser or device, or from other
companies. We use this information for the purposes described in Section
3. We share this information with our corporate affiliates; marketing
partners; service providers; analytics and search engine providers;
regulators, judicial authorities and law enforcement agencies; and entities
that acquire all or substantially all of our business or assets.
* Geolocation data, including location within the properties; and approximate
location derived from IP address. We collect this information automatically
from your browser or device or from your key card. We use this information
for the purposes described in Section 3. We share this information with our
corporate affiliates; marketing partners; service providers; analytics and
search engine providers; regulators, judicial authorities and law enforcement
agencies; and entities that acquire all or substantially all of our business
or assets.
* Audio, electronic, visual, thermal, olfactory or similar information,
including images and audio recordings of guests and visitors in public areas
or as otherwise permitted by law; and audio recordings of calls placed to the
concierge or customer service. We collect this information from closed
circuit television, from your browser or device, or from other companies. We
use this information for the purposes described in Section 3. We share this
information with our corporate affiliates; service providers; regulators,
judicial authorities and law enforcement agencies; and entities that acquire
all or substantially all of our business or assets.
* Information that may be considered “sensitive”, including:
* Government identifiers, including driver’s license or passport number. We
collect this information from you directly. We share this information with
our corporate affiliates; service providers; regulators, judicial
authorities and law enforcement agencies; and entities that acquire all or
substantially all of our business or assets.
* Account access credentials, including your account log-in and password. We
collect this information from you directly. We share this information with
our corporate affiliates; service providers; regulators, judicial
authorities and law enforcement agencies; and entities that acquire all or
substantially all of our business or assets.
* Precise geolocation data. We collect this information automatically from
your browser or device (if you activate / allow this functionality). We
share this information with our corporate affiliates; service providers;
regulators, judicial authorities and law enforcement agencies; and entities
that acquire all or substantially all of our business or assets.
We use and disclose “sensitive” personal information with your specific consent
when required, or as otherwise permitted by applicable law, including the CCPA.
Sales and Sharing of Personal Information
Over the past 12 months, we and our third-party partners have used cookies and
other tracking technologies on our Sites and Wynn Services to serve targeted
advertisements about our products when you visit other websites and
applications. Although we do not sell personal information for monetary
consideration, the collection and disclosure of information for these purposes
may be considered a “sale” or “sharing” of information under CCPA. According to
the CCPA, we therefore sell or share (and have sold or shared over the past 12
months), identifiers, commercial information, Internet or other electronic
network activity and geolocation data for these purposes to online advertising
services and marketing partners. We do not have actual knowledge that we sell or
share personal information of minors under 16 years old.
We offer controls and options related to information collected via cookies and
other tracking technologies. You can exercise such controls and opt-out of
interest-based advertising by clicking here.
Data Subject Rights
You may have certain rights in relation to the personal information we hold
about you. However, these rights are not absolute and are subject to certain
exceptions. Please note that we require you to verify your identity before we
respond to any of your requests, and may require you to provide information such
as your government issued ID. You have the right to:
* Request that we confirm whether we process information about you and give you
access to that information in a portable and, to the extent technically
feasible, readily usable format. If you are a California resident, you may
request that we disclose to you free of charge the following information:
* the categories of personal information about you that we collected;
* the categories of sources from which the personal information was
collected;
* the purpose for collecting personal information about you;
* the categories of third parties to whom we disclosed, sold or shared
personal information about you and the categories of personal information
that was disclosed, sold or shared (if applicable) and the purpose for
disclosing, selling or sharing the personal information about you; and
* the specific pieces of personal information we collected about you;
* Request we delete personal information we collected about you;
* Request that we correct inaccurate information we maintain about you;
* Opt-out of selling, sharing and targeted advertising; and
* Be free from unlawful discrimination for exercising your rights including
providing a different level or quality of services or deny goods or services
to you when you exercise your rights.
Exercising your Rights
To exercise your right to access/know, delete or correct, please contact us at
privacy@wynnresorts.com or call Wynn at 1-888-320-7123. You can also log in to
your account to see certain information we hold about you and to update your
account information. If you would like to designate an authorized agent to make
a request on your behalf, please provide Wynn a copy of documentation
establishing the authority of the agent (which may include without limitation, a
signed letter of authority, power of attorney documents, or similar legal
authorization), and verify that you are the individual about which the request
is being submitted.
To exercise your right to opt out of selling and sharing, please click on the
“Do Not Sell or Share My Personal Information” link in the footer of our Sites
or use this form. To opt out of certain targeted advertising, please click on
the “Do Not Sell or Share My Personal Information” link in the footer of our
Sites or follow the instructions set out in our Cookie Notice.
Please note that the rights described above are limited, for example, where
fulfilling your request would adversely affect other individuals or company
trade secrets or intellectual property, or where we are not required by law to
comply with the request.
You may have the right to appeal our decision regarding a request by contacting
us at privacy@wynnresorts.com.
How Long We Retain Your Information
We retain your information for as long as needed to fulfill our legitimate
business purposes outlined in this Notice, support our business operations,
develop our Services, resolve disputes and enforce our rights. The criteria used
to determine our retention periods include:
* The duration of our relationship with you and the ongoing provision of Wynn
Services to you (for example as long as you have a Wynn Rewards account with
us).
* Whether there is a legal or regulatory obligation which require us to retain
certain records for a specific period of time (such as reporting to gaming
and other regulatory authorities).
* Whether retention of personal information is legitimate based on statute of
limitations, litigation or other regulatory investigations.
We may store your information in an aggregated and anonymized format following
the retention periods noted above.
APPENDIX B: ADDITIONAL PROVISIONS APPLICABLE TO PROCESSING OF PERSONAL
INFORMATION OF INDIVIDUALS BASED IN THE EEA AND UK
The terms of this Appendix applies where you are an individual based in the EEA
or UK and sets out the rights you have with respect to the processing of your
personal information, pursuant to the General Data Protection Regulation
(“GDPR”) and other applicable laws. This Appendix controls to the extent it
conflicts with any provision in the main body of the Notice.
DATA CONTROLLER
For the purposes of the GDPR:
* If you are a customer of Wynn properties in Las Vegas, the Data Controller
is:
Wynn Las Vegas, LLC
3131 Las Vegas Blvd. South
Las Vegas, NV 89109
* If you are a customer of Wynn properties in Boston, the Data Controller is:
Wynn MA, LLC
One Broadway
Everett, MA 02149
Our representative in the EEA and UK is DPR Group. To contact us about any
queries you may have about this Notice or your rights, please see the address
listed in the “Contact Us” section above or through our representative at:
DPR Group
Tower Business Centre
2nd floor
Tower Street, Swatar
BKR4013, Malta
PLEASE NOTE: when mailing inquiries, mark your letters for ‘DPR Group’ and not
‘Wynn Resorts Group’, or your inquiry may not reach us. In your correspondence,
please refer clearly to Wynn Resorts Group.
PURPOSES AND LEGAL BASES FOR PROCESSING
We process personal information for the purposes set out in this Notice. We
collect and process your personal information only where we have legal basis for
doing so under applicable data protection laws. The legal basis depends on the
Services you use and how you use them. Our legal bases for processing include
processing of personal information which is (i) necessary for the performance of
a contract with you; (ii) compliance with a legal obligation; (iii) pursuant to
your consent; and (iv) pursuant to our legitimate interests to run an effective
operation and administer the Wynn Services you have requested.
* Wynn Rewards Loyalty Program – We process personal information about you to
fulfill our contractual obligations to you and to further our legitimate
business interests. Specifically, to facilitate membership to our loyalty
programs, provide you with access to member-only rates and promotions and
allow you to manage your information and communications preferences. The
terms and data practices associated with the Wynn Rewards program are
available here.
* Hotel Reservations – We process personal information about you to fulfill our
contractual obligations to you and to further our legitimate business
interests. Specifically, to process reservations for hotel rooms.
* Hotel Check-in and Stay – We process personal information about you to
operate our business, including to improve and develop our hotel operations,
for fraud prevention purposes, improve user experience or other legitimate
interests.
* Group Events and Meetings – We process personal information about you to
fulfill our contractual obligations to you and to further our legitimate
business interests. Specifically, to provide you with access to use our
meeting and convention space and facilitate reservations for group events,
meetings or weddings.
* Provision of Services – We process personal information about you to operate
our business, including to improve and develop our Services and amenities,
for fraud prevention purposes, improve user experience or other legitimate
interests.
* Wynn Concierge and Customer Service – We process personal information about
you to further our legitimate business interests. Specifically, to respond to
your comments, questions, requests, and communicate with you to provide
customer service through our call center or social media channels.
* Marketing and Communications – We process personal information about you for
marketing purposes where we have your consent. Specifically, to inform you of
promotions, and periodically send you marketing communications about services
and events that are relevant to your interests and for related purposes. You
can opt-out at any time by contacting us at privacy@wynnresorts.com or by
following the unsubscribe instructions in the marketing message, or by
logging in to your Wynn Rewards account here and updating your communication
preferences. If you do not have an account you can manage your email
preferences at any time here. For push notifications within our mobile
application, you can manage your push notification preferences through the
respective device and mobile application settings.
* Social Media – We process personal information about you obtained via social
media based on our legitimate interests. Specifically, to respond to your
queries and for analytics purposes to better understand our customers and
their preferences.
* Surveys – We process personal information about you to further our legitimate
business interests. Specifically, to conduct statistical analysis, research
and development, customer surveys and customer profiling.
* Analytics and Profiling – We process personal information about you for our
legitimate business interests, including for data analytics purposes and data
accuracy, such as linking to or combining information we collect to help
maintain the accuracy of your account or profile information and to provide
you with a better and more personalized service and offers.
* Regulatory and Corporate Compliance– We process personal information about
you to carry out appropriate compliance, security and/or financial checks,
further to our legitimate business interests such as when we need to:
* Confirm your identity;
* Make a payment to you or receive payment from you;
* Comply with law enforcement, court, tax authorities and regulatory
obligations; and
* Otherwise in compliance with law.
* Sale, Merger or similar - We may also disclose your information further to
our legitimate business interests to third parties in connection with sale,
merger, business transfers or bankruptcy proceedings.
TRANSFER OF PERSONAL INFORMATION TO OTHER COUNTRIES
Where you provide personal information to us, in order to fulfill your request
or provide the Wynn Services, please note that such data is transferred to and
stored in the United States (“US”), where Wynn’s corporate headquarters is
located and where our IT systems (including email) are located.
Your personal information is also transferred to the third parties set out in
the “How we share your information” section of the Notice who are located
outside of the European Economic Area (EEA) (in most cases in the US). We
transfer your personal data from the EEA to other countries in accordance with
the European Commission’s standard contractual clauses.
Although the data protection laws of various countries may differ from those in
your own country, we take appropriate steps to ensure that your personal
information is handled as described in this Notice and in accordance with the
law.
We transfer your information to third parties located outside the EEA where we
have adequate measures in place to provide appropriate safeguards.
DATA SUBJECT RIGHTS
Where the GDPR applies, you have certain rights in relation to the personal
information we hold about you. Some of these only apply in certain circumstances
as set out below. We also set out how to exercise those rights. Please note that
we require you to verify your identity before we respond to any of your
requests. The GDPR provides the following rights:
Right of Access - You have the right to ask us to access the personal
information we hold about you and be provided with certain information about how
we use your personal information and who we share it with.
Right to Rectification - You have the right to ask us to correct your personal
information where it is inaccurate or incomplete and we endeavour to do so
without undue delay.
Right to Data Portability - In certain circumstances, you have the right to ask
us for a copy of your data in a structured, machine readable format and to ask
us to share (port) this information to another entity.
Right to Erasure - In certain circumstances, you have the right to ask us to
delete the personal information we hold about you:
* Where you believe that it is no longer necessary for us to hold your personal
information;
* Where we are processing your personal information on the basis of legitimate
interests and you object to such processing and we cannot demonstrate an
overriding legitimate ground for the processing;
* Where you have provided your personal information to us with your consent and
you wish to withdraw your consent and there is no other ground under which we
can process your personal information; or
* Where you believe the personal information we hold about you is being
unlawfully processed by us.
Right to Restriction of Processing - In certain circumstances, you have the
right to ask us to restrict (stop any active) processing of your personal
information:
* Where you believe the personal information we hold about you is inaccurate
and while we verify accuracy;
* Where we want to erase your personal information as the processing is
unlawful, but you want us to continue to store it;
* Where we no longer need your personal information for the purposes of our
processing, but you require us to retain the data for the establishment,
exercise or defence of legal claims; or
* Where you have objected to us processing your personal information based on
our legitimate interests and we are considering your objection.
Right to Object - You can object to our processing of your personal information
based on our legitimate interests. We will no longer process your personal
information unless we can demonstrate an overriding legitimate ground.
Objection to Marketing and Profiling - At any time you have the right to object
to our processing of personal information about you in order to send you
promotions and special offers and other marketing, including where we build
profiles for such purposes and we will stop processing the data for that
purpose.
Withdrawal of Consent - Where you have provided your consent for us to process
your personal information, you can withdraw your consent at any time by emailing
privacy@wynnresorts.com.
Exercising your Rights
To exercise any of these rights above, please contact us at
privacy@wynnresorts.com.
Please note that these rights are limited, for example, where fulfilling your
request would adversely affect other individuals or company trade secrets or
intellectual property, where there are overriding public interest reasons or
where we are required by law to retain your personal information.
Complaints
We encourage you to come to us in the first instance but, to the extent that
this right applies to you, you are entitled to address any grievance directly to
the relevant Supervisory Authority.
How Long We Retain Your Information
We retain your information for as long as needed to fulfill our legitimate
business purposes outlined in this Notice, support our business operations,
develop our Services, resolve disputes and enforce our rights. The criteria used
to determine our retention periods include:
* The duration of our relationship with you and the ongoing provision of Wynn
Services to you (for example as long as you have a Wynn Rewards account with
us).
* Whether there is a legal or regulatory obligation which require us to retain
certain records for a specific period of time (such as reporting to gaming
and other regulatory authorities).
* Whether retention of personal information is legitimate based on statute of
limitations, litigation or other regulatory investigations.
We may store your information in an aggregated and anonymized format following
the retention periods noted above.
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© 2024 Wynn Resorts Holdings, LLC. All rights reserved.
This website uses cookies and other tracking technologies (“cookies”) to analyze
performance, enhance functionality and provide you advertising based on your
browsing activities and interests. By continuing to use the website, you agree
to the use of strictly necessary cookies. Click on Cookie Preferences to
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retrieve information on your browser, in the form of cookies and other tracking
technologies, including pixel tags, web beacons and mobile device IDs. The
information collected relates to you, your preferences or your device, depending
on how you interact with our website and which cookies you have allowed. Cookies
are used to make the site work and to provide a more personalized experience.
This information does not typically identify you, but rather is designed to
provide a personalized web experience based on your usage and interests. Click
on the category headings to find out more and change your cookie settings. You
cannot opt out of our Strictly Necessary Cookies, as they are deployed to ensure
the proper functioning of our website (such as prompting the cookie banner and
remembering your settings, to log into your account and to redirect you when you
log out).
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Always Active
Strictly necessary cookies are required for our website to function and cannot
be switched off. Strictly necessary cookies are set in response to actions made
by you, such as a request for services, setting your privacy preferences,
logging in, requesting information or completing forms. You can set your browser
to block or limit these strictly necessary cookies, but doing so will limit the
use and function of some or all services on our website.
ANALYTICS AND PERFORMANCE COOKIES
Analytics and Performance Cookies
Analytics and performance cookies allow us to analyze how the website is
accessed, used or performing and to count visits and monitor traffic sources on
our website. This allows us to measure and improve the performance of our site.
Information collected by analytics and performance cookies is aggregated and
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laws. You can opt out of having your information disclosed for these purposes by
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