www.standardbio.com Open in urlscan Pro
13.56.107.156  Public Scan

Form analysis
4 forms found in the DOM

GET /search

<form action="/search" method="GET">
  <input placeholder="Enter search" type="text" name="term" value="">
</form>

GET /search

<form action="/search" method="GET" class="" id="search-form-mobile">
  <input placeholder="Enter search" type="text" name="term" value="">
</form>

POST https://webto.salesforce.com/servlet/servlet.WebToCase?encoding=UTF-8

<form action="https://webto.salesforce.com/servlet/servlet.WebToCase?encoding=UTF-8" method="POST"><input name="orgid" type="hidden" value="00D700000009DAw"> <input name="retURL" type="hidden" value="http://www.fluidigm.com">
  <!--  NOTE: These fields are optional debugging elements. Please uncomment these lines if you wish to test in debug mode. --> <!--  <input type="hidden" name="debugEmail"--> <!--  value="samuel.lasse@fluidigm.com"> --> <label for="name"><span
      style="color:red;">*</span> First and last name: </label><br>
  <input id="name" maxlength="80" name="description" required="true" size="70" style="max-width:100%; margin-top: 10px;" type="text"><br>
  <br>
  <br>
  <label for="email"><span style="color:red;">*</span> Work email address: </label><br>
  <input id="email" maxlength="80" name="email" required="true" size="70" style="max-width:100%; margin-top: 10px;" type="text"><br>
  <br>
  <br>
  <label for="phone"><span style="color:red;">*</span> Phone number: </label><br>
  <input id="phone" maxlength="40" name="description" required="true" size="70" style="max-width:100%; margin-top: 10px;" type="text"><br>
  <br>
  <br>
  <label for="account"><span style="color:red;">*</span> Company or institution: </label><br>
  <input id="account" maxlength="80" name="description" required="true" size="70" style="max-width:100%; margin-top: 10px;" type="text"><br>
  <br>
  <br>
  <span style="color:red;">*</span> Select your region:<br>
  <select id="00N4u000004CbPF" name="00N4u000004CbPF" required="required" style="width: 95%; max-width: 95%; margin-top: 10px;" title="Region List">
    <option value="">--None--</option>
    <option value="Asia-Pacific">Asia-Pacific</option>
    <option value="China">China</option>
    <option value="Europe, Middle East, Africa">Europe, Middle East, Africa</option>
    <option value="Japan">Japan</option>
    <option value="The Americas">The Americas</option>
  </select><br>
  <br>
  <br>
  <span style="color:red;">*</span> Select your product:<br>
  <select id="00N4u000004CbPD" name="00N4u000004CbPD" required="required" style="width: 95%; max-width: 95%; margin-top: 10px;" title="Product List">
    <option value="Access Array">Access Array</option>
    <option value="Biomark/EP1">Biomark or EP1</option>
    <option value="Biomark X">Biomark X</option>
    <option value="C1">C1</option>
    <option value="Juno">Juno</option>
    <option value="IFC Controller">IFC Controller</option>
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  <input id="external" name="external" type="hidden" value="1"> <input class="primary-btn-purple" name="submit" style="height: 40px; width: 100px;" type="submit"><br> &nbsp;
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POST #

<form class="acsb-form" data-acsb-search="form" enctype="multipart/form-data" action="#" method="POST"> <input type="text" tabindex="0" name="acsb_search" autocomplete="off" placeholder="Unclear content? Search in dictionary..."
    aria-label="Unclear content? Search in dictionary..."> <i class="acsbi-search"></i> <i class="acsbi-chevron_down"></i> </form>

Text Content

Skip to Content
↵ENTER
Skip to Menu
↵ENTER
Skip to Footer
↵ENTER

 * Login
 * Distributors
 * Regions
   * Japan
   * China

 * Products & Services
 * Area of Interest
 * COVID-19 Offerings
 * Resources
 * Support
 * About


STORE
 * Technologies
   * Imaging Mass Cytometry
   * Mass Cytometry
   * Microfluidics
 * Instruments
   * Access Array
   * Biomark HD
   * Biomark X
   * C1
   * CyTOF XT
   * Helios a CyTOF System
   * Hyperion Imaging System
   * Hyperion+ Imaging System
   * Juno
   * X9 Real-Time PCR System

 * Kits, Reagents, & Accessories
   
   * Cytometry
   * Tissue Imaging
   * Genomics
 * Software
 * PRO Services
 * Support

 * Tools
   
   * D3 Assay Design

 * AgBio
   * AgBio with Microfluidics
 * Biomarker Discovery
   * Biomarker Discovery with Imaging Mass Cytometry
 * Cell Segmentation
   * Cell Segmentation with Imaging Mass Cytometry
 * Genomics Analysis
   * NGS Library Prep
   * PCR Applications
 * Immune Profiling
   * Maxpar Direct Immune Profiling System
 * Immuno-Oncology
   * Immuno-Oncology with Imaging Mass Cytometry
   * Immuno-Oncology with Mass Cytometry
   * Immuno-Oncology with Microfluidics
 * Infectious Disease
   * Infectious Disease With Imaging Mass Cytometry
   * Infectious Disease With Mass Cytometry
 * Pharmacogenomics (PGx)
   * PGx With Microfluidics
 * Sample ID and Quality Control
   * Sample ID and Quality Control with Microfluidics
 * Single-Cell Analysis
   * Single-Cell Analysis with Microfluidics
 * Translational and Clinical Research
   * Clinical Research With Mass Cytometry

 * COVID-19 Research Use Only Offerings
   * COVID-19 Virus Detection
   * COVID-19 Variant Detection
   * COVID-19 Disease Research
   * COVID-19 Vaccine Development
   * COVID-19 Related Resources
 * COVID-19 Diagnostic Offerings
   * EUA Saliva
   * EUA Swab
 * COVID-19 Product Offerings
   * Advanta™ Dx SARS-CoV-2 RT-PCR Assay Reagent and IFC Bundle, IVD
   * Reagent Kit, Advanta™ SARS-CoV-2 Mutation Assay Panel, RUO

 * Customer Stories
   * Customer Stories: Imaging Mass Cytometry
   * Customer Stories: Mass Cytometry
   * Customer Stories: Microfluidics
 * Events
 * Blog

 * Videos
   
   * Corporate Videos
   * Imaging Mass Cytometry Videos
   * Mass Cytometry Videos
   * Microfluidics Videos
 * Publications and Citations
 * Safety Data Sheets

 * Partnerships
   
   * Community Connect
   * Campus Safeguard (for admins)
   * Campus Safeguard (for students)

 * Standard BioTools PRO Services
   * Product Care
   * Scientific Consultation & Training
   * Custom Services
 * Instrument Support
   * Access Array System
   * Biomark and EP1 Systems
   * Biomark X System
   * C1 System
   * CyTOF XT System
   * Helios and CyTOF 2 Systems
   * Hyperion and Hyperion+ Imaging Systems
   * Juno System
   * Polaris System
   * X9 Real-Time PCR System Support

 * Our Story
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   * Web Terms
   * Privacy
   * Sales Terms
   * Trademarks
 * Contact Us
   * Technical Support
   * Sales & Ordering
   * General Inquiry
   * COVID-19 Questions
   * Locations

 * Notices
 * Web Terms
 * Sales Terms
 * Trademarks
 * Privacy

STORE



PRODUCTS & SERVICES

 * Technologies
   * Imaging Mass Cytometry
   * Mass Cytometry
   * Microfluidics
 * Instruments
   * Access Array
   * Biomark HD
   * Biomark X
   * C1
   * CyTOF XT
   * Helios a CyTOF System
   * Hyperion Imaging System
   * Hyperion+ Imaging System
   * Juno
   * X9 Real-Time PCR System
 * Kits, Reagents, & Accessories
   * Cytometry
   * Tissue Imaging
   * Genomics
 * Software
 * PRO Services
 * Support
 * Tools
   * D3 Assay Design


AREA OF INTEREST

 * AgBio
   * AgBio with Microfluidics
 * Biomarker Discovery
   * Biomarker Discovery with Imaging Mass Cytometry
 * Cell Segmentation
   * Cell Segmentation with Imaging Mass Cytometry
 * Genomics Analysis
   * NGS Library Prep
   * PCR Applications
 * Immune Profiling
   * Maxpar Direct Immune Profiling System
 * Immuno-Oncology
   * Immuno-Oncology with Imaging Mass Cytometry
   * Immuno-Oncology with Mass Cytometry
   * Immuno-Oncology with Microfluidics
 * Infectious Disease
   * Infectious Disease With Imaging Mass Cytometry
   * Infectious Disease With Mass Cytometry
 * Pharmacogenomics (PGx)
   * PGx With Microfluidics
 * Sample ID and Quality Control
   * Sample ID and Quality Control with Microfluidics
 * Single-Cell Analysis
   * Single-Cell Analysis with Microfluidics
 * Translational and Clinical Research
   * Clinical Research With Mass Cytometry


COVID-19 OFFERINGS

 * COVID-19 Research Use Only Offerings
   * COVID-19 Virus Detection
   * COVID-19 Variant Detection
   * COVID-19 Disease Research
   * COVID-19 Vaccine Development
   * COVID-19 Related Resources
 * COVID-19 Diagnostic Offerings
   * EUA Saliva
   * EUA Swab
 * COVID-19 Product Offerings
   * Advanta™ Dx SARS-CoV-2 RT-PCR Assay Reagent and IFC Bundle, IVD
   * Reagent Kit, Advanta™ SARS-CoV-2 Mutation Assay Panel, RUO


RESOURCES

 * Customer Stories
   * Customer Stories: Imaging Mass Cytometry
   * Customer Stories: Mass Cytometry
   * Customer Stories: Microfluidics
 * Events
 * Blog
 * Videos
   * Corporate Videos
   * Imaging Mass Cytometry Videos
   * Mass Cytometry Videos
   * Microfluidics Videos
 * Publications and Citations
 * Safety Data Sheets
 * Partnerships
   * Community Connect
   * Campus Safeguard (for admins)
   * Campus Safeguard (for students)


SUPPORT

 * Standard BioTools PRO Services
   * Product Care
   * Scientific Consultation & Training
   * Custom Services
 * Instrument Support
   * Access Array System
   * Biomark and EP1 Systems
   * Biomark X System
   * C1 System
   * CyTOF XT System
   * Helios and CyTOF 2 Systems
   * Hyperion and Hyperion+ Imaging Systems
   * Juno System
   * Polaris System
   * X9 Real-Time PCR System Support


ABOUT

 * Our Story
 * Careers
   * View Open Positions
 * Management
 * Press Releases
 * Investors
   * News and Events
   * Financials
   * Stock Information
   * Governance
   * Investors Resources
 * Legal
   * Notices
   * Web Terms
   * Privacy
   * Sales Terms
   * Trademarks
 * Contact Us
   * Technical Support
   * Sales & Ordering
   * General Inquiry
   * COVID-19 Questions
   * Locations


About Contact Us Technical Support


TECHNICAL SUPPORT





 


WE ARE HERE TO HELP WITH YOUR STANDARD BIOTOOLS™ PRODUCTS.

Please submit the form below and we will get back to you as soon as possible.

 

* Required field

 

* First and last name:



* Work email address:



* Phone number:



* Company or institution:



* Select your region:
--None--Asia-PacificChinaEurope, Middle East, AfricaJapanThe Americas


* Select your product:
Access ArrayBiomark or EP1Biomark XC1JunoIFC ControllerFC1 CyclerD3 Assay
DesignAccuLiftCyTOF or CyTOF 2CyTOF XTHeliosHyperionAutosampler AS-5Maxpar
AntibodiesFlow Conductor


Instrument serial number, if applicable:



How can we help you?

Comments




 

 

 

 

 

 

 

 

United States

  866 358 4354 | Toll-free

650 266 6100 | Tech Support

--------------------------------------------------------------------------------

Europe, Middle East, Africa, Russia

  +33 1 60 92 42 40 | Tech Support         eu.support@standardbio.com

--------------------------------------------------------------------------------

Canada

  905 513 1704 | Main

866 358 4354 | Tech Support

--------------------------------------------------------------------------------

Latin America

  +1 650 266 6100 | Tech Support

--------------------------------------------------------------------------------

Japan

  +81 3 3662 2150 | Sales and Tech Support        
techsupportjapan@standardbio.com

--------------------------------------------------------------------------------

China

  +86 21 3255 8368 | Sales and Tech Support        
techsupportchina@standardbio.com

--------------------------------------------------------------------------------

Asia-Pacific countries including India and Australia

  +1 650 266 6100 | Tech Support         techsupportasia@standardbio.com

--------------------------------------------------------------------------------

Hong Kong and Macau

  +86 21 3255 8368 | Sales and Tech Support        
techsupportasia@standardbio.com


GET IN TOUCH WITH US

 * Technical Support
 * Sales & Ordering
 * General Inquiry 
 * COVID-19 Questions

LOCATION & CONTACT

  2 Tower Place, Suite 2000,
South San Francisco, CA 94080         650 266 6000 | Main

650 871 7152 | Fax

866 359 4354 | Toll-free         Visit our homepage.

CONNECT WITH US

  Learn more about us.         Like us on Facebook.         Follow us on
Twitter.         Join us on LinkedIn.

INVESTOR RELATIONS & MEDIA

  investors@standardbio.com         Visit our Investor Relations website.

Unless explicitly and expressly stated otherwise, all products are provided for
Research Use Only, not for use in diagnostic procedures. Find more information
here.


CONNECT WITH US TO DISCOVER EVEN MORE.

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 * Products and Services
   * Technologies
   * Instruments
   * Software
 * Partnerships
   * Community Connect
   * Campus Safeguard: Admins
   * Campus Safeguard: Students
 * Resources
   * Customer Stories
   * Events
   * Publications and Citations
   * EEO Statement
   * Accessibility and Disability Statement
   * ISO Certification
 * Support
   * PRO Services
   * Instrument Support
 * About
   * Our Story
   * Careers
   * Management
   * Press Releases
   * Investors
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   * Contact Us
   * Locations

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Accessibility Adjustments
Reset Settings Statement Hide Interface

Choose the right accessibility profile for you
OFF ON
Seizure Safe Profile Clear flashes & reduces color
This profile enables epileptic and seizure prone users to browse safely by
eliminating the risk of seizures that result from flashing or blinking
animations and risky color combinations.
OFF ON
Vision Impaired Profile Enhances website's visuals
This profile adjusts the website, so that it is accessible to the majority of
visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract,
Glaucoma, and others.
OFF ON
ADHD Friendly Profile More focus & fewer distractions
This profile significantly reduces distractions, to help people with ADHD and
Neurodevelopmental disorders browse, read, and focus on the essential elements
of the website more easily.
OFF ON
Cognitive Disability Profile Assists with reading & focusing
This profile provides various assistive features to help users with cognitive
disabilities such as Autism, Dyslexia, CVA, and others, to focus on the
essential elements of the website more easily.
OFF ON
Keyboard Navigation (Motor) Use website with the keyboard
This profile enables motor-impaired persons to operate the website using the
keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such
as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics)
to jump to specific elements.

Note: This profile prompts automatically for keyboard users.
OFF ON
Blind Users (Screen Reader) Optimize website for screen-readers
This profile adjusts the website to be compatible with screen-readers such as
JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software that is
installed on the blind user’s computer and smartphone, and websites should
ensure compatibility with it.

Note: This profile prompts automatically to screen-readers.
Content Adjustments
Content Scaling
Default

Readable Font
Highlight Titles
Highlight Links
Text Magnifier
Adjust Font Sizing
Default

Align Center
Adjust Line Height
Default

Align Left
Adjust Letter Spacing
Default

Align Right
Color Adjustments
Dark Contrast
Light Contrast
High Contrast
High Saturation
Adjust Text Colors
Cancel
Monochrome
Adjust Title Colors
Cancel
Low Saturation
Adjust Background Colors
Cancel
Orientation Adjustments
Mute Sounds
Hide Images
Read Mode
Reading Guide
Useful Links
Select an option Home Header Footer Main Content
Stop Animations
Reading Mask
Highlight Hover
Highlight Focus
Big Black Cursor
Big White Cursor
HIDDEN_ADJUSTMENTS
Keyboard Navigation
Accessible Mode
Screen Reader Adjustments
Read Mode
Web Accessibility By
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Choose the Interface Language
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Español
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Accessibility StatementCompliance status

We firmly believe that the internet should be available and accessible to anyone
and are committed to providing a website that is accessible to the broadest
possible audience, regardless of ability.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web
Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA
level. These guidelines explain how to make web content accessible to people
with a wide array of disabilities. Complying with those guidelines helps us
ensure that the website is accessible to blind people, people with motor
impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to make it as
accessible as possible at all times. We utilize an accessibility interface that
allows persons with specific disabilities to adjust the website’s UI (user
interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the
background and optimizes its accessibility level constantly. This application
remediates the website’s HTML, adapts its functionality and behavior for
screen-readers used by blind users, and for keyboard functions used by
individuals with motor impairments.

If you wish to contact the website’s owner please use the website's form

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet
Applications) technique, alongside various behavioral changes, to ensure blind
users visiting with screen-readers can read, comprehend, and enjoy the website’s
functions. As soon as a user with a screen-reader enters your site, they
immediately receive a prompt to enter the Screen-Reader Profile so they can
browse and operate your site effectively. Here’s how our website covers some of
the most important screen-reader requirements:

 1. Screen-reader optimization: we run a process that learns the website’s
    components from top to bottom, to ensure ongoing compliance even when
    updating the website. In this process, we provide screen-readers with
    meaningful data using the ARIA set of attributes. For example, we provide
    accurate form labels; descriptions for actionable icons (social media icons,
    search icons, cart icons, etc.); validation guidance for form inputs;
    element roles such as buttons, menus, modal dialogues (popups), and others. 
    
    Additionally, the background process scans all of the website’s images. It
    provides an accurate and meaningful image-object-recognition-based
    description as an ALT (alternate text) tag for images that are not
    described. It will also extract texts embedded within the image using an OCR
    (optical character recognition) technology. To turn on screen-reader
    adjustments at any time, users need only to press the Alt+1 keyboard
    combination. Screen-reader users also get automatic announcements to turn
    the Screen-reader mode on as soon as they enter the website.
    
    These adjustments are compatible with popular screen readers such as JAWS,
    NVDA, VoiceOver, and TalkBack.
    
    
 2. Keyboard navigation optimization: The background process also adjusts the
    website’s HTML and adds various behaviors using JavaScript code to make the
    website operable by the keyboard. This includes the ability to navigate the
    website using the Tab and Shift+Tab keys, operate dropdowns with the arrow
    keys, close them with Esc, trigger buttons and links using the Enter key,
    navigate between radio and checkbox elements using the arrow keys, and fill
    them in with the Spacebar or Enter key.
    
    Additionally, keyboard users will find content-skip menus available at any
    time by clicking Alt+2, or as the first element of the site while navigating
    with the keyboard. The background process also handles triggered popups by
    moving the keyboard focus towards them as soon as they appear, not allowing
    the focus to drift outside.
    
    Users can also use shortcuts such as “M” (menus), “H” (headings), “F”
    (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability profiles supported on our website
 * Epilepsy Safe Profile: this profile enables people with epilepsy to safely
   use the website by eliminating the risk of seizures resulting from flashing
   or blinking animations and risky color combinations.
 * Vision Impaired Profile: this profile adjusts the website so that it is
   accessible to the majority of visual impairments such as Degrading Eyesight,
   Tunnel Vision, Cataract, Glaucoma, and others.
 * Cognitive Disability Profile: this profile provides various assistive
   features to help users with cognitive disabilities such as Autism, Dyslexia,
   CVA, and others, to focus on the essential elements more easily.
 * ADHD Friendly Profile: this profile significantly reduces distractions and
   noise to help people with ADHD, and Neurodevelopmental disorders browse,
   read, and focus on the essential elements more easily.
 * Blind Users Profile (Screen-readers): this profile adjusts the website to be
   compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A
   screen-reader is installed on the blind user’s computer, and this site is
   compatible with it.
 * Keyboard Navigation Profile (Motor-Impaired): this profile enables
   motor-impaired persons to operate the website using the keyboard Tab,
   Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M”
   (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to
   jump to specific elements.

Additional UI, design, and readability adjustments
 1. Font adjustments – users can increase and decrease its size, change its
    family (type), adjust the spacing, alignment, line height, and more.
 2. Color adjustments – users can select various color contrast profiles such as
    light, dark, inverted, and monochrome. Additionally, users can swap color
    schemes of titles, texts, and backgrounds with over seven different coloring
    options.
 3. Animations – epileptic users can stop all running animations with the click
    of a button. Animations controlled by the interface include videos, GIFs,
    and CSS flashing transitions.
 4. Content highlighting – users can choose to emphasize essential elements such
    as links and titles. They can also choose to highlight focused or hovered
    elements only.
 5. Audio muting – users with hearing devices may experience headaches or other
    issues due to automatic audio playing. This option lets users mute the
    entire website instantly.
 6. Cognitive disorders – we utilize a search engine linked to Wikipedia and
    Wiktionary, allowing people with cognitive disorders to decipher meanings of
    phrases, initials, slang, and others.
 7. Additional functions – we allow users to change cursor color and size, use a
    printing mode, enable a virtual keyboard, and many other functions.

Assistive technology and browser compatibility

We aim to support as many browsers and assistive technologies as possible, so
our users can choose the best fitting tools for them, with as few limitations as
possible. Therefore, we have worked very hard to be able to support all major
systems that comprise over 95% of the user market share, including Google
Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA
(screen readers), both for Windows and MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their
needs, there may still be pages or sections that are not fully accessible, are
in the process of becoming accessible, or are lacking an adequate technological
solution to make them accessible. Still, we are continually improving our
accessibility, adding, updating, improving its options and features, and
developing and adopting new technologies. All this is meant to reach the optimal
level of accessibility following technological advancements. If you wish to
contact the website’s owner, please use the website's form

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