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Effective URL: https://dif.fextons.com/
Submission: On March 10 via api from US — Scanned from US
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* Home * About * Speakers * Partners * Sponsors * Media Partners * Venue * Contact Us X Register Now * Home * About * Speakers * Partners * Sponsors * Media Partners * Venue * Contact Us X Register Now TELECOM RAFM ASIA FORUM 22nd November 2023 | Hilton Sukhumvit, Bangkok Countdown is finished! Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s ABOUT TRAF 2023 * When: 22nd November 2023 * Where: Hilton Sukhumvit, Bangkok Telecom RAFM Asia Forum: TRAF is an exclusive event dedicated to addressing the latest challenges and advancements in fraud management and revenue assurance within the telecom industry. With the constant evolution of technology and the increasing sophistication of fraudulent activities, telecom operators face a critical need to protect their revenues and ensure sustainable business growth. TRAF serves as a platform for industry leaders, experts, and professionals from telecom, IT, security, and risk management sectors to come together and exchange insights, strategies, and best practices to combat emerging threats and optimise revenue streams. 0 + SPEAKERS 0 + ATTENDEES 0 + SESSIONS 0 1-on-1 CONNECT WITH LEADING MINDS AT TRAF 2023 Connect with and learn from other leaders from the Telecom industry in Asia. This two-day forum offers exciting presentations, interactive sessions, engaging networking activities, and exceptional content focused on Revenue Assurance and Fraud Management. Join us to stay ahead in the rapidly evolving telecom landscape. Connect Now * INSPIRED * CHALLENGED * TRANSFORMED #TRAF2023 INSPIRED Get inspired by the headlining speakers at TRAF 2023. These outstanding individuals will motivate, engage, enlighten, and inspire you towards greater excellence in Revenue Assurance and Fraud Management. #TRAF2023 CHALLENGED Listen to impactful and visionary keynote addresses from this group of RAFM influencers. These captivating presentations will educate, challenge, and leave a lasting impression, empowering you in no time at TRAF 2023. #TRAF2023 TRANSFORMED Explore groundbreaking ideas presented by the RAFM innovators and inspiring leaders of the evolving Telecom Industry. These thought-provoking presentations are designed to empower you in transforming your business and organization. 0 + OPERATORS 0 + RAFM EXPERTS 0 + INDUSTRY PROFESSIONALS 0 + SOLUTION PROVIDERS SPEAKERS #TRAF2023 Speakers OUR SPEAKERS * ANTONIO ROSA Group Vice President: Revenue Assurance and Fraud Management, Etisalat UAE * AQEEL AL ALI RAFM Manager, Batelco Bahrain * ASHA HEMRAJANI Senior Research Fellow, Nanyang Technological University (NTU) * CHRISNA WIDITAMA Head of Revenue Management & Assurance Group, PT. Indosat * CY VINCENT WU Vice President Telco Financial Services, Taiwan Mobile * DON NINO SANTOS Vice President & Head of Revenue Assurance, Globe Telecom * DR.TEERAWAT ISSARIYAKUL Vice President in Standard and Product Technology Department, National Telecom Public Company Limited * ERANDA ADIKARI Head of Data Insight, Dialog Enterprise * HAR MENDOZA Vice President and Head of Enterprise Fraud Risk Management, Globe Telecom * MIKKO AVIKAINEN Cyber and Payments security expert * NARESH CHANDRA BISWAS Senior Manager:Business Intelligence & Analytics, Banglalink * SREENADH AMBARKHANA Vice President Finance, Head of Governance, Risk and Controls DTAC Thailand * YUPA KIATTAWEEMUNKONG Governance Risk and Compliance, True Corporation SPEAKERS #TFRA Speakers PREVIOUS SPEAKERS * ADV JACQUELINE FICK CEO, VizStrat Solutions * ADV THOKOZANI MVELASE Chief Executive Officer, COMRIC * BOAZ OWIREDU Acting Director: Risk & Business Controls, AirtelTigo Ghana * ESTHER WACHENJE Executive Head of Business Assurance, Safaricom Ethiopia * FAAEZ BURNEY PreSales Director Africa ENEA * LINDA CHRISTINE Manager, Revenue Assurance, Telkom Kenya Ltd * LUNGILE MAKHATHINI Senior Manager - Controls and Measurement, MTN South Africa * MALEBU MAKGALEMELA Group Executive:Enterprise Risk Management, Telkom SA * MOHAMED TEMSAMANI Directeur Revenue Management, Inwi Morroco * MPHUMZENI LUKHELE Head: Internal Audit and Forensics Services, MTN Eswatini * MSIMISI FAKUDZE Senior Manager - Fraud Management, MTN South Africa * OLIVER MAGABANE Senior Manager: ERM & BCM, Telkom * SIMILE KODLANA NDLOVU, CFE Executive: Forensics, Telkom * TOMMY LINDHAGEN Solutions Specialist Manager Utel * YOLANDA PILLAY Group Fraud Risk Manager, Liquid Intelligent Technologies * ZJAEN COETZEE Head of Data Insights Management, Telkom SA BECOME AN INSIDER Submit ASSOCIATE SPONSORS RAFM SERIES SPONSORS SCHEDULE #CXFSAFRICA CXFS AFRICA AGENDA WHEN DECEMBER 22, 2023 Online Online OPENING REMARKS Opening Remarks 09:20 - 09:30 Online PERSPECTIVES: LESSONS FROM COVID-19: WHAT IT MEANS FOR FINANCIAL SERVICES OVERALL What can the industry do to ensure positive and better customer experiences in the COVID era and the Post Covid World. 09:30 - 10:30 Online KEYNOTE: CUSTOMER LOYALTY: HOW IT'S SHIFTING & HOW TO ADAPT? The challenge of keeping customers satisfied whilst maintaining and growing their business remains. Join this session find out to how Financial Services can elevate customer loyalty 10:30 - 11:15 Online PERSPECTIVES: PUTTING THE CUSTOMER AT THE CENTER OF YOUR MARKETING STRATEGY USING DIGITAL/MEDIA How are Financial services integrating their advertising and customer experience strategies? • How can Finance services brands become more humanized and better understanding of customers' challenges? 11:30 -12:00 Online KEYNOTE: CX DATA & ANALYTIC How much data is being generated that is actually applicable to CX? How is technology allowing brands to optimize CX by leveraging data? 12:00 – 12:40 Online FIRESIDE CHAT: HOW DIGITAL EXPERIENCES IN FINANCIAL SERVICES ARE REDEFINING THE INDUSTRY. Technology has disrupted the Financial Services landscape, and the Covid-19 pandemic has hastened the process of digitisation. In this session you will learn some of the ways how technology is redefining the digital landscape of Financial Industry. 13:00 – 13:30 Online KEYNOTE: RETAINING THE HUMAN TOUCH TO OFFER SEAMLESS CUSTOMER JOURNEYS. This session will address how It’s important to offer a personal touch that’s relevant and helpful. 13:30 – 14:15 Online KEYNOTE: INTERSECTION OF CX AND EX Correlation between EX and long-term business value How to get EX right? 14:15 -15:00 Online PERSPECTIVES: RETHINKING DIGITAL TRANSFORMATION STRATEGY FOR CX IN THE POST PANDEMIC ERA. Join industry leaders in this insightful discussion that looks at how banks are adapting to these changes, and what lies ahead for CX. 15:00 -16:00 Online CLOSING REMARKS Virtual Happy Hour 16:00 - 16:15 online SPONSORSHIP #Interested in sponsoring? SPONSORSHIP OPTIONS TO FIT YOUR NEEDS * Speaking * Round Table * 1:1 Meetings #TRAF2023 SPEAKING ROLES Whether as keynote speaker or joining a panel, your solutions will be showcased in front of a highly targeted (and engaged!) group of actual decision makers. #TRAF2023 ROUNDTABLE HOST Interaction you'll love! You control the conversation in this intimate setting with the senior level executives you want to advance your business. #TRAF2023 PRE-SCHEDULED 1:1 MEETINGS Found someone on our attendee list you want to meet? Mutually matched and pre-scheduled 1:1 meetings with your prospects and peers make it easy to further business. FIND OUT MORE WHAT OUR PAST TELCO ATTENDEES ARE SAYING Tim Deluca Smith Head of Global Marketing, WDS, A Xerox Company * * * * * Great representation from mobile operators with more than a dozen countries represented, Strong Attendance, Varied Audience, Good facilities. Jimmy Jamal Head of Operations, SimbaNet Tanzania * * * * * Found the forum enlightening, delivering different innovative ways of improving Customer loyalty and churn mitigations using big data analysis. Charles Ndlouv Head of Marketing & Sales, SPTC Swaziland (Eswatini) * * * * * The event was well organised with knowledgeable speakers Linda Christine Manager: Revenue Assurance Telkom Kenya * * * * * The event was well planned and quite rich in content. I learnt a ton from my international colleagues and had a great opportunity to network. I definitely recommend an RAFM professional to attend future similar events organized by Fextons. Tim Deluca Smith Head of Global Marketing, WDS, A Xerox Company * * * * * Great representation from mobile operators with more than a dozen countries represented, Strong Attendance, Varied Audience, Good facilities. Jimmy Jamal Head of Operations, SimbaNet Tanzania * * * * * Found the forum enlightening, delivering different innovative ways of improving Customer loyalty and churn mitigations using big data analysis. Charles Ndlouv Head of Marketing & Sales, SPTC Swaziland (Eswatini) * * * * * The event was well organised with knowledgeable speakers Linda Christine Manager: Revenue Assurance Telkom Kenya * * * * * The event was well planned and quite rich in content. I learnt a ton from my international colleagues and had a great opportunity to network. I definitely recommend an RAFM professional to attend future similar events organized by Fextons. Tim Deluca Smith Head of Global Marketing, WDS, A Xerox Company * * * * * Great representation from mobile operators with more than a dozen countries represented, Strong Attendance, Varied Audience, Good facilities. Jimmy Jamal Head of Operations, SimbaNet Tanzania * * * * * Found the forum enlightening, delivering different innovative ways of improving Customer loyalty and churn mitigations using big data analysis. OUR SPONSORS UPDATES #News LATEST IN TELECOM August 7, 2021 WORKSHOP SIM CARD FRAUD: CAN AI BE THE ANSWER? August 7, 2021 WORKSHOP HOW TO USE MACHINE LEARNING TO DETECT EXPENSE FRAUD August 7, 2021 WORKSHOP WHY ADVERSE MEDIA CHECKS ARE VITAL TO PREVENT FRAUD OUR PARTNERS * * * News Contact Us Sponsor © 2023 Fextons. All Rights Reserved. Web designing company in Kerala