www.swmc.com
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129.146.95.120
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Submitted URL: https://protect-us.mimecast.com/s/j6cwCkRMX3hnYkrDC29UFR?domain=swmc.com/
Effective URL: https://www.swmc.com/
Submission: On November 17 via manual from US — Scanned from US
Effective URL: https://www.swmc.com/
Submission: On November 17 via manual from US — Scanned from US
Form analysis
5 forms found in the DOMName: previewForm — POST https://secure.campaigner.com/csb/Public/ProcessHostedForm.aspx
<form id="previewForm" name="previewForm" enctype="multipart/form.data" method="post" target="_blank" action="https://secure.campaigner.com/csb/Public/ProcessHostedForm.aspx" onsubmit="return verifyRequired();">
<input name="__VIEWSTATEENCRYPTED" id="__VIEWSTATEENCRYPTED" type="hidden" autocomplete="off">
<div class="col-sm-12 form-group centered">
<label for="signup_email">Enter a valid email:</label><br><br>
<input class="form-control" autocomplete="off" id="signup_email" type="email" name="1940782" contractattributeid="1940782" placeholder="example@example.com"><br><br>
<input id="FormInfo" value="2f1521b9-a386-4e84-8cf9-3d453cb8c351" type="hidden" name="FormInfo" autocomplete="off">
<span class="input-group-btn"><button type="submit" class="btn-lg btn-warning" title="Click here to submit the form">Submit</button></span>
</div>
</form>
Name: frmCLogin — POST https://revmort.reversesoftonline.com/ReverseMortgage/jsp/login.jsf
<form id="frmCLogin" name="frmCLogin" method="post" action="https://revmort.reversesoftonline.com/ReverseMortgage/jsp/login.jsf">
<div class="col-sm-12 form-group centered">
<label for="UserId">Enter Username:</label><br><br>
<input class="form-control" autocomplete="off" id="UserId" type="text" name="UserId" placeholder="Enter Username"><br>
<label for="Password">Enter Password:</label><br>
<input type="password" class="form-control" autocomplete="off" id="Password" name="Password" placeholder="Please Enter Your Password">
<br>
<span class="input-group-btn"><button type="submit" class="btn-lg btn-warning" title="Click here to login">Submit</button></span>
</div>
</form>
Name: postC9App — POST
<form method="post" role="form" id="postC9App" name="postC9App" data-focus="false">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button>
<h4 class="modal-title text-center">Post COVID Assistance Application</h4>
</div>
<div class="modal-body">
<p class="text-right small">* = Required Fields</p>
<div class="alert alert-success centered hidden" id="postC9AppSuccess" role="alert"> Thank you for your response. A Loss Mitigation Specialist will reach out to you within 48 hours. </div>
<div class="row treasury">
<div class="form-group col-sm-12">
<label for="sunwest_name">Sunwest Name: </label>
<input type="text" class="form-control sunwest_name" name="sunwest_name" minlength="2" maxlength="12" data-error="Please fill out this field correctly." autocomplete="off">
<div class="help-block with-errors"></div>
</div>
</div>
<div class="row treasury">
<div class="form-group col-sm-12">
<label for="loan_code">Loan Code: </label>
<input type="text" class="form-control loan_code" name="loan_code" pattern="^[0-9a-zA-Z]{4}$" maxlength="4" data-error="Please fill out this field correctly." autocomplete="off">
<div class="help-block with-errors"></div>
</div>
</div>
<div class="row">
<div class="form-group col-sm-4">
<label for="pstC9ApFirstName">Borrower First Name</label>
<input type="text" id="pstC9ApFirstName" name="pstC9ApFirstName" autocomplete="off" class="form-control" value="">
</div>
<div class="form-group col-sm-4">
<label for="pstC9ApMiddleName">Middle Name</label>
<input type="text" id="pstC9ApMiddleName" name="pstC9ApMiddleName" autocomplete="off" class="form-control" value="">
</div>
<div class="form-group col-sm-4">
<label for="pstC9ApLastName">Last Name</label>
<input type="text" id="pstC9ApLastName" name="pstC9ApLastName" autocomplete="off" class="form-control" value="">
</div>
</div>
<div class="row">
<div class="form-group col-sm-12">
<label for="pstC9ApEmail">Email</label>
<input type="text" id="pstC9ApEmail" name="pstC9ApEmail" autocomplete="off" class="form-control" value="">
</div>
</div>
<div class="row">
<div class="form-group col-sm-12">
<label for="pstC9ApLoan">Loan Number *</label>
<input type="text" id="pstC9ApLoan" name="pstC9ApLoan" autocomplete="off" class="form-control" value="" maxlength="12" pattern="\d{10}0{0,2}$" data-error="Please fill out this field correctly." onblur="validatePostC9Info()" required="">
<div class="help-block with-errors"></div>
</div>
</div>
<div class="row">
<div class="form-group col-sm-12">
<label for="pstC9ApSSN">Last 4 digits of Social Security Number *</label>
<input type="password" id="pstC9ApSSN" name="pstC9ApSSN" autocomplete="off" class="form-control" pattern="^[0-9]{4}$" maxlength="4" data-error="Please fill out this field correctly." onblur="validatePostC9Info()" required="">
<div class="help-block with-errors"></div>
</div>
</div>
<div class="row">
<div class="form-group col-sm-12">
<label for="pstC9LoanError" class="sr-only">Loan Error</label>
<input type="number" id="pstC9LoanError" name="pstC9LoanError" style="display:None;" max="1" min="1" data-error=" " data-min-error="We are sorry the data that you entered does Not match our records, please try again." required=""
autocomplete="off">
<div class="help-block with-errors text-center"></div>
</div>
</div>
<div class="row">
<div class="col-sm-12 centered">Please fill out this short questionnaire to help us determine which solution is best for you.</div>
</div><br>
<div class="form-horizontal">
<div class="form-group">
<label class="col-sm-9 control-label" style="text-align:justify;">This property is my primary residence *</label>
<div class="col-sm-3 centered">
<label class="radio-inline">
<input type="radio" name="principleResOptions" id="prplResYes" value="Yes" required="" autocomplete="off"> Yes </label>
<label class="radio-inline">
<input type="radio" name="principleResOptions" id="prplResNo" value="No" required="" autocomplete="off"> No </label>
</div>
<div class="help-block with-errors text-center"></div>
</div>
</div><br>
<div class="form-horizontal resumePayOptions">
<div class="form-group">
<label class="col-sm-9 control-label" style="text-align:justify;">I can resume paying my mortgage payment on the 1<sup>st</sup> day of December? *</label>
<div class="col-sm-3 centered" style="padding-top: 4%;">
<label class="radio-inline">
<input type="radio" name="resumePayOptions" id="resumePayYes" value="Yes" required="" autocomplete="off"> Yes </label>
<label class="radio-inline">
<input type="radio" name="resumePayOptions" id="resumePayNo" value="No" required="" autocomplete="off"> No </label>
</div>
<div class="help-block with-errors text-center"></div>
</div>
</div><br>
<div class="row resumePayOptions">
<div class="form-group col-sm-12">
<label for="missedPayments" style="text-align: justify">If you missed any payments during the term of the Forbearance Plan, please select from one of the four following options: *</label>
<select type="text" class="form-control" id="missedPayments" name="missedPayments" placeholder="Select" required="">
<option value="I can repay the missed payments in one lump sum and resume making my current monthly payment thereafter">1. I can repay the missed payments in one lump sum and resume making my current monthly payment thereafter</option>
<option value="I can repay the missed payments over a period of 3 - 8 months in addition to my current monthly payment">2. I can repay the missed payments over a period of 3 - 8 months in addition to my current monthly payment</option>
<option value="I cannot afford to repay the missed payments but I can resume paying my current monthly payment">3. I cannot afford to repay the missed payments but I can resume paying my current monthly payment</option>
<option value="I cannot afford to repay the missed payments and I would require a payment reduction in order to afford my monthly payment">4. I cannot afford to repay the missed payments and I would require a payment reduction in order to
afford my monthly payment</option>
</select>
</div>
</div>
</div>
<div class="modal-footer">
<div class="text-center">
<input type="submit" class="btn btn-primary" name="pstC9ApSubmit" value="Submit" autocomplete="off">
</div>
</div>
</form>
Name: postC9FbApp — POST
<form method="post" role="form" id="postC9FbApp" name="postC9FbApp" data-focus="false">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button>
<h4 class="modal-title text-center">Post COVID Assistance Application</h4>
</div>
<div class="modal-body">
<p class="text-right small">* = Required Fields</p>
<div class="alert alert-success centered hidden" id="postC9FbAppSuccess" role="alert"> Thank you for your response. A Loss Mitigation Specialist will reach out to you within 48 hours. </div>
<div class="row treasury">
<div class="form-group col-sm-12">
<label for="sunwest_name">Sunwest Name: </label>
<input type="text" class="form-control sunwest_name" name="sunwest_name" minlength="2" maxlength="12" data-error="Please fill out this field correctly." autocomplete="off">
<div class="help-block with-errors"></div>
</div>
</div>
<div class="row treasury">
<div class="form-group col-sm-12">
<label for="loan_code">Loan Code: </label>
<input type="text" class="form-control loan_code" name="loan_code" pattern="^[0-9a-zA-Z]{4}$" maxlength="4" data-error="Please fill out this field correctly." autocomplete="off">
<div class="help-block with-errors"></div>
</div>
</div>
<div class="row">
<div class="form-group col-sm-4">
<label for="pstC9FbFirstName">Borrower First Name</label>
<input type="text" id="pstC9FbFirstName" name="pstC9FbFirstName" autocomplete="off" class="form-control" value="">
</div>
<div class="form-group col-sm-4">
<label for="pstC9FbMiddleName">Middle Name</label>
<input type="text" id="pstC9FbMiddleName" name="pstC9FbMiddleName" autocomplete="off" class="form-control" value="">
</div>
<div class="form-group col-sm-4">
<label for="pstC9FbLastName">Last Name</label>
<input type="text" id="pstC9FbLastName" name="pstC9FbLastName" autocomplete="off" class="form-control" value="">
</div>
</div>
<div class="row">
<div class="form-group col-sm-12">
<label for="pstC9FbEmail">Email</label>
<input type="text" id="pstC9FbEmail" name="pstC9FbEmail" autocomplete="off" class="form-control" value="">
</div>
</div>
<div class="row">
<div class="form-group col-sm-12">
<label for="pstC9FbLoan">Loan Number *</label>
<input type="text" id="pstC9FbLoan" name="pstC9FbLoan" autocomplete="off" class="form-control" value="" maxlength="12" pattern="\d{10}0{0,2}$" data-error="Please fill out this field correctly." onblur="validatePostC9FbInfo()" required="">
<div class="help-block with-errors"></div>
</div>
</div>
<div class="row">
<div class="form-group col-sm-12">
<label for="pstC9FbSSN">Last 4 digits of Social Security Number *</label>
<input type="password" id="pstC9FbSSN" name="pstC9FbSSN" autocomplete="off" class="form-control" pattern="^[0-9]{4}$" maxlength="4" data-error="Please fill out this field correctly." onblur="validatePostC9FbInfo()" required="">
<div class="help-block with-errors"></div>
</div>
</div>
<div class="row">
<div class="form-group col-sm-12">
<label for="pstC9FbLoanError" class="sr-only">Loan Error</label>
<input type="number" id="pstC9FbLoanError" name="pstC9FbLoanError" style="display:None;" max="1" min="1" data-error=" " data-min-error="We are sorry the data that you entered does Not match our records, please try again." required=""
autocomplete="off">
<div class="help-block with-errors text-center"></div>
</div>
</div>
<div class="row">
<div class="col-sm-12 centered">We are sorry to hear that your financial situation has not improved. Please fill out this short questionnaire:</div>
</div><br>
<div class="form-horizontal">
<div class="form-group">
<label class="col-sm-9 control-label" style="text-align:justify;">This property is my primary residence *</label>
<div class="col-sm-3 centered">
<label class="radio-inline">
<input type="radio" name="pstPrincipleResOptions" id="pstPrplResYes" value="Yes" required="" autocomplete="off"> Yes </label>
<label class="radio-inline">
<input type="radio" name="pstPrincipleResOptions" id="pstPrplResNo" value="No" required="" autocomplete="off"> No </label>
</div>
<div class="help-block with-errors text-center"></div>
</div>
</div>
<p>Please note : If you were previously approved for COVID-19 Forbearance, you may only be eligible for a three month extension to the COVID-19 Forbearance plan at this time.</p>
<div class="form-horizontal forbearanceOptions">
<div class="form-group">
<label class="col-sm-9 control-label" style="text-align: justify">I would like to extend my Forbearance by *</label>
<div class="col-sm-3 centered">
<select type="text" class="form-control" id="forbearancePlan" name="forbearancePlan" placeholder="Select" required="">
<option value="1 month">1 month</option>
<option value="2 months">2 months</option>
<option value="3 months">3 months</option>
<option value="4 months">4 months</option>
<option value="5 months">5 months</option>
<option value="6 months">6 months</option>
</select>
</div>
</div>
</div><br>
<div class="form-horizontal">
<div class="form-group">
<label class="col-sm-9 control-label" style="text-align: justify">I would like to request Forbearance with *</label>
<div class="col-sm-3 centered">
<select type="text" class="form-control select2 wrap" id="forbearancePlanWith" name="forbearancePlanWith" placeholder="Select" required="">
<option value="Suspension of complete mortgage payment">Suspension of complete mortgage payment</option>
<option value="Suspension of only Principal & Interest component of Mortgage Payment (excluding monthly escrow payment i.e. Taxes and Insurance)">Suspension of only Principal & Interest component of Mortgage Payment (excluding
monthly escrow payment i.e. Taxes and Insurance)</option>
</select>
</div>
</div>
</div><br>
<div class="form-horizontal forbearanceOptions">
<div class="form-group">
<label class="col-sm-9 control-label" style="text-align:justify;">My financial hardship is related to COVID-19 *</label>
<div class="col-sm-3 centered">
<label class="radio-inline">
<input type="radio" name="hardshipOptions" id="hardshipYes" value="Yes" required="" autocomplete="off"> Yes </label>
<label class="radio-inline">
<input type="radio" name="hardshipOptions" id="hardshipNo" value="No" required="" autocomplete="off"> No </label>
</div>
<div class="help-block with-errors text-center"></div>
</div>
</div>
</div>
<div class="modal-footer">
<div class="text-center">
<input type="submit" class="btn btn-primary" name="pstC9FbSubmit" value="Submit" autocomplete="off">
</div>
</div>
</form>
Name: requestAsttForm — POST
<form method="post" role="form" id="requestAsttForm" name="requestAsttForm" data-focus="false" novalidate="true">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button>
<h4 class="modal-title text-center">Request Assistance for Loss Mitigation</h4>
</div>
<div class="modal-body">
<p class="text-right small">* = Required Fields</p>
<p class="text-center text-success" id="requestAssistanceSuccess">
</p>
<div class="row treasury">
<div class="form-group col-sm-12">
<label for="sunwest_name">Sunwest Name: </label>
<input type="text" class="form-control sunwest_name" name="sunwest_name" minlength="2" maxlength="12" data-error="Please fill out this field correctly." autocomplete="off">
<div class="help-block with-errors"></div>
</div>
</div>
<div class="row treasury">
<div class="form-group col-sm-12">
<label for="loan_code">Loan Code: </label>
<input type="text" class="form-control loan_code" name="loan_code" pattern="^[0-9a-zA-Z]{4}$" maxlength="4" data-error="Please fill out this field correctly." autocomplete="off">
<div class="help-block with-errors"></div>
</div>
</div>
<div class="row">
<div class="form-group col-sm-4">
<label for="reqAstFirstName">Borrower First Name</label>
<input type="text" id="reqAstFirstName" name="reqAstFirstName" autocomplete="off" class="form-control" value="">
</div>
<div class="form-group col-sm-4">
<label for="reqAstMiddleName">Middle Name</label>
<input type="text" id="reqAstMiddleName" name="reqAstMiddleName" autocomplete="off" class="form-control" value="">
</div>
<div class="form-group col-sm-4">
<label for="reqAstLastName">Last Name</label>
<input type="text" id="reqAstLastName" name="reqAstLastName" autocomplete="off" class="form-control" value="">
</div>
</div>
<div class="row">
<div class="form-group col-sm-12">
<label for="reqAstEmail">Email</label>
<input type="text" id="reqAstEmail" name="reqAstEmail" autocomplete="off" class="form-control" value="">
</div>
</div>
<div class="row">
<div class="form-group col-sm-12">
<label for="reqAstPhone">Phone Number</label>
<input type="text" id="reqAstPhone" name="reqAstPhone" autocomplete="off" class="form-control" value="" onfocus="switchPhoneNumbers();" onblur="formatPhone();check_toll_free(this)" maxlength="10">
</div>
</div>
<div class="row">
<div class="form-group col-sm-12 ">
<label for="reqAstLoan">Loan Number *</label>
<input type="text" id="reqAstLoan" name="reqAstLoan" autocomplete="off" class="form-control" value="" maxlength="12" pattern="\d{10}0{0,2}$" data-error="Please fill out this field correctly." onblur="validateInfo()" required="">
<div class="help-block with-errors"></div>
</div>
</div>
<div class="row">
<div class="form-group col-sm-12 ">
<label for="reqAstSSN">Last 4 digits of Social Security Number *</label>
<input type="password" id="reqAstSSN" name="reqAstSSN" autocomplete="off" class="form-control" pattern="^[0-9]{4}$" maxlength="4" data-error="Please fill out this field correctly." onblur="validateInfo()" required="">
<div class="help-block with-errors"></div>
</div>
</div>
<div class="row">
<div class="form-group col-sm-12">
<label for="loanError" class="sr-only">Loan Error</label>
<input type="number" id="loanError" name="loanError" style="display:none;" max="1" min="1" data-error=" " data-min-error="We are sorry the data that you entered does not match our records, please try again." required="" autocomplete="off">
<div class="help-block with-errors text-center"></div>
</div>
</div>
<div class="form-horizontal forbearanceOptions">
<div class="form-group row">
<label class="col-sm-9 control-label" style="text-align:justify;">My financial hardship is related to COVID-19 *</label>
<div class="col-sm-3 centered">
<label class="radio-inline">
<input type="radio" name="reqHardshipOptions" id="reqHardshipYes" value="Yes" required="" autocomplete="off"> Yes </label>
<label class="radio-inline">
<input type="radio" name="reqHardshipOptions" id="reqHardshipNo" value="No" required="" autocomplete="off"> No </label>
</div>
<div class="help-block with-errors col-sm-12"></div>
</div>
</div>
<div class="form-horizontal">
<div class="form-group row ">
<label class="col-sm-9 control-label" for="reqAstPayments" style="text-align:justify;">Do you expect to miss payments? *</label>
<div class="col-sm-3 centered">
<label class="radio-inline">
<input type="radio" name="reqAstPayments" id="reqPaymentsYes" value="Yes" autocomplete="off" required=""> Yes </label>
<label class="radio-inline">
<input type="radio" name="reqAstPayments" id="reqPaymentsNo" value="No" autocomplete="off" required=""> No </label>
</div>
<div class="help-block with-errors col-sm-12"></div>
</div>
</div>
<div class="form-horizontal">
<div class="form-group row">
<label class="col-sm-9 control-label" style="text-align: justify">I would like to request Forbearance for *</label>
<div class="col-sm-3 centered">
<select type="text" class="form-control" id="reqForbearancePlan" name="reqForbearancePlan" placeholder="Select" required="">
<option value="1 month">1 month</option>
<option value="2 months">2 months</option>
<option value="3 months">3 months</option>
<option value="4 months">4 months</option>
<option value="5 months">5 months</option>
<option value="6 months">6 months</option>
</select>
</div>
</div>
</div>
<div class="form-horizontal">
<div class="form-group row">
<label class="col-sm-9 control-label" style="text-align: justify">I would like to request Forbearance with *</label>
<div class="col-sm-3 centered">
<select type="text" class="form-control" id="reqForbearancePlanWith" name="reqForbearancePlanWith" placeholder="Select" required="">
<option value="Suspension of complete mortgage payment">Suspension of complete mortgage payment</option>
<option value="Suspension of only Principal & Interest component of Mortgage Payment (excluding monthly escrow payment i.e. Taxes and Insurance)">Suspension of only Principal & Interest component of Mortgage Payment (excluding
monthly escrow payment i.e. Taxes and Insurance)</option>
</select>
</div>
</div>
</div>
<div class="form-horizontal">
<div class="form-group row">
<label class="col-sm-9 control-label" style="text-align:justify;">This property is my primary residence *</label>
<div class="col-sm-3 centered">
<label class="radio-inline">
<input type="radio" name="reqPrincipleResOptions" id="reqPrplResYes" value="Yes" required="" autocomplete="off"> Yes </label>
<label class="radio-inline">
<input type="radio" name="reqPrincipleResOptions" id="reqPrplResNo" value="No" required="" autocomplete="off"> No </label>
</div>
<div class="help-block with-errors col-sm-12"></div>
</div>
</div>
</div>
<div class="modal-footer">
<div class="text-center">
<input type="submit" class="btn btn-primary disabled" name="reqAstSubmit" value="Submit" autocomplete="off">
</div>
</div>
</form>
Text Content
Skip to main content Enable accessibility for visually impaired Open the accessibility menu Hide Unhide Back to Top Back to top Toggle navigation * Apply Now! * Products * * Products * Purchase or Refinance * Reverse Mortgage * Multifamily Lending * Renovation Financing * * * Lender Alerts 11/04/2021: Sun West is Open on Veterans Day 2021 Read More See All * * Testimonials powered by BirdEye See All * * Channels * * Wholesale Lending * Guidelines & Rate Sheets * Wholesale Broker Application * * * Correspondent Lending * Guidelines & Rate Sheets * Correspondent Application * * Resources * * Current Turn Times * Market Commentary * Submit Conditions * Underwriting Scenario Request * Loan Calculators * Common Forms * Training Guides * Training Videos * Submission Checklist * Approved Master Title Underwriters * Mortgagee Clauses * FAQs for TPO Clients * * * Lender Alerts * Frequently Asked Questions * Press Releases * Our Locations * Blog * * * HUD Handbook 4000.1 * HUD Handbook 4000.1 FAQ * HUD Handbook 4000.1 Summary * HUD Handbook 4000.1 FHA 203(k) * * Login * My Payments * Sunsoft Dashboard * Broker / Correspondent Login * My Appraisals / Inspections * Servicing Portal * * Contact Us × LENDER ALERTS ACCESS This information is intended for licensed mortgage professionals only. If you are not licensed, please exit now. Are you a NMLS licensee? Yes, I am Licensed No, I am not Licensed By clicking YES, you confirm you are a licensed professional in the mortgage industry. COVID-19 Click Here to learn about mortgage relief options SERVICING PORTAL Click Here to upload / download Servicing Documents MY LOAN INFO Click Here to make payments / View your account details FOR OUR FAMILY OF HOME-OWNERS IMPACTED BY THE CORONAVIRUS DISEASE (COVID-19) Sun West is committed to providing assistance to our borrowers who have been impacted and are experiencing hardships due to the Coronavirus Disease(COVID-19). For more information click below Click Here for more information Fill out the assistance form IF YOU WERE PREVIOUSLY APPROVED FOR A CARES ACT FORBEARANCE, PLEASE NOTE THAT YOUR FORBEARANCE PLAN MAY BE EXPIRING SOON. SELECT ONE OF THE FOLLOWING OPTIONS TO BE REVIEWED FOR FURTHER ASSISTANCE If your COVID related hardship is over and you are ready to resume paying your mortgage: APPLY FOR PERMANENT ASSISTANCE If your financial hardship is expected to continue beyond the term of the Forbearance Plan: REQUEST A FORBEARANCE EXTENSION MANAGEMENT HOTLINE 844-DIAL-SWM CUSTOMER CARE 844-978-6937 LOAN SERVICING 800-453-7884 Phone calls between you and any representatives of Sun West Mortgage Company, Inc. shall be recorded and monitored for quality assurance and training purposes. SUNSOFT LOGIN Click Here to login to SunSoft SEEMYLOANSTATUSTM Click Here to SeeMyLoanStatusTM 3RD PARTY SERVICES Click Here for 3rd Party Services SIGN UP FOR OUR LENDER ALERTS AND WEBINARS Click Here to Sign Up × SIGN UP FOR LENDER ALERTS AND WEBINARS Enter a valid email: Submit × LOGIN TO SUNSOFT Enter Username: Enter Password: Submit FOR OUR FAMILY OF HOME-OWNERS IMPACTED BY THE CORONAVIRUS DISEASE (COVID-19) Sun West is committed to providing assistance to our borrowers who have been impacted and are experiencing hardships due to the Coronavirus Disease (COVID-19). We are here to help you and will be working within the assistance parameters established by applicable federal, state, and Investor guidelines to assist you in retaining your home. If your ability to pay was impacted in any way, please contact us, or download a copy of the Loss Mitigation assistance package by clicking the link at the bottom of this page. A Sun West Customer Service Specialist is standing by to answer any questions you may have. Please call us at (800) 345-7884 Mon-Fri 7:00 AM to 7:00 PM PT. To request assistance please fill out the form, here. For your convenience, this portal will allow you to upload documents directly to Sun West Mortgage Company, Inc. Please upload your Loss Mitigation Assistance Application and any additional supporting documents here. We will contact you within five business days to acknowledge receipt and let you know if you need to send additional information or documents. A Sun West Customer Service Specialist is standing by to answer any questions you may have. Please call us at (800) 345-7884 Mon-Fri 7:00 AM to 7:00 PM PT. Upload Loss Mitigation Documents Close page × × POST COVID ASSISTANCE APPLICATION * = Required Fields Thank you for your response. A Loss Mitigation Specialist will reach out to you within 48 hours. Sunwest Name: Loan Code: Borrower First Name Middle Name Last Name Email Loan Number * Last 4 digits of Social Security Number * Loan Error Please fill out this short questionnaire to help us determine which solution is best for you. This property is my primary residence * Yes No I can resume paying my mortgage payment on the 1st day of December? * Yes No If you missed any payments during the term of the Forbearance Plan, please select from one of the four following options: * 1. I can repay the missed payments in one lump sum and resume making my current monthly payment thereafter 2. I can repay the missed payments over a period of 3 - 8 months in addition to my current monthly payment 3. I cannot afford to repay the missed payments but I can resume paying my current monthly payment 4. I cannot afford to repay the missed payments and I would require a payment reduction in order to afford my monthly payment × POST COVID ASSISTANCE APPLICATION * = Required Fields Thank you for your response. A Loss Mitigation Specialist will reach out to you within 48 hours. Sunwest Name: Loan Code: Borrower First Name Middle Name Last Name Email Loan Number * Last 4 digits of Social Security Number * Loan Error We are sorry to hear that your financial situation has not improved. Please fill out this short questionnaire: This property is my primary residence * Yes No Please note : If you were previously approved for COVID-19 Forbearance, you may only be eligible for a three month extension to the COVID-19 Forbearance plan at this time. I would like to extend my Forbearance by * 1 month 2 months 3 months 4 months 5 months 6 months I would like to request Forbearance with * Suspension of complete mortgage payment Suspension of only Principal & Interest component of Mortgage Payment (excluding monthly escrow payment i.e. Taxes and Insurance) My financial hardship is related to COVID-19 * Yes No × REQUEST ASSISTANCE FOR LOSS MITIGATION * = Required Fields Sunwest Name: Loan Code: Borrower First Name Middle Name Last Name Email Phone Number Loan Number * Last 4 digits of Social Security Number * Loan Error My financial hardship is related to COVID-19 * Yes No Do you expect to miss payments? * Yes No I would like to request Forbearance for * 1 month 2 months 3 months 4 months 5 months 6 months I would like to request Forbearance with * Suspension of complete mortgage payment Suspension of only Principal & Interest component of Mortgage Payment (excluding monthly escrow payment i.e. Taxes and Insurance) This property is my primary residence * Yes No -------------------------------------------------------------------------------- Careers | Contact Us | Licenses | Originators | Financial Links | Site Map | Terms & Conditions | Privacy Policy | Borrower Concerns and Complaints © 2021 Sun West Mortgage Company, Inc. All Rights Reserved Please Click Here or refer to www.nmlsconsumeraccess.org to see where Sun West Mortgage Company, Inc. (NMLS ID 3277) is a licensed lender and servicer. We are not accepting applications from Georgia or Massachusetts residents or purchasing mortgages secured by Georgia, Massachusetts and Rhode Island properties at this time. Please Click Here to view Texas Complaint Notice and Servicing Disclosure. powered by BirdEye × CUSTOM TITLE PLEASE CLICK ON "GO" TO REDIRECT TO PAGE ON OUR CLASSIC SWMC WEBSITE ... Go Please ensure Javascript is enabled for purposes of website accessibility