www.maynoothuniversity.ie Open in urlscan Pro
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Submitted URL: https://myaccount.maynoothuniversity.ie/
Effective URL: https://www.maynoothuniversity.ie/it-services/students
Submission: On November 18 via automatic, source certstream-suspicious — Scanned from DE

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Tweets by MU_ITServices

The information on this page will provide you with all you need to know on the
IT services available to you, during your studies with Maynooth University. 

Some of these services include:

 * Your Account - username, password and an official University email
 * Access to Office 365, including E-mail, Calendar, OneDrive for personal
   storage, Teams for group work and collaboration of any sort, and much much
   more. 
 * Printing facilities across both the North and South campus
 * Access to the eduroam Wireless Service
 * A direct link to the HEAnet store where you can access various discounts on a
   range of IT products and services
 * Public Access Computer Rooms (PACRs)
 * *NEW SERVICE* IT Services Student Support Team are now online




YOUR ACCOUNT

Your loging account is your unique identifier for accessing all university
systems. It is made up of a username, password and an official University email
address. These details are used to access services such as:

 * Moodle
 * Office 365
 * eduroam Wireless Network
 * Public access computers across campus
 * Printing facilities

You will receive your logon account and email address during the registration
process. For security reasons, we would ask that you do not forward your
University mail to a personal mailbox. 


SELF-SERVICE PASSWORD RESET - *REGISTER NOW*

The Self-Service Password reset has been enabled for all students to allow you
to reset your account password yourself at any time, day or night. You must
register for this service in order to avail of this functionality. It takes only
a few minutes to complete registration. To do this:  

 1.  Browse to portal.office.com 
 2.  Sign in using your username (email address) & password
 3.  Select your user icon in the upper right corner of the screen and then
     select My account from the User icon menu in the upper right of the page.
      
     
      
 4.  Select Security info from the menu on the left.
      
     
      
 5.  Select +Add method
      
     
      
 6.  The available options that will assist you in signing into your account or
     resetting your password include: Authenticator app, Phone or an Alternate
     phone. You may chose Phone from the drop-down menu to receive a text or
     call to your mobile, when required to authenticate your login. Or
     alternatively, chose the default option of 'Authenticator app' and click
     Add.
      
     
      
 7.  When prompted (see below), download the Microsoft Authenticator app on your
     Android or Apple device. Once this is download, select Next
      
     
      
 8.  Open the Microsoft Authenticator app on your mobile and select Add account
     and then Work or school account.
      
     
      
 9.  The following screen will appear, scan the QR code and click Next.
      
     
      
 10. A test authentication request will be sent to your phone.
      
     
      
 11. Once you select Approve on your phone, the following message will be
     displayed. Click Next.
      
     
      
 12. Once you see the following image in the upper right corner of your screen,
     this confirms that you have successfully registered your mobile device
     using the Authenticator app.
      
     


HOW TO RESET YOUR ACCOUNT PASSWORD

If you need to reset your password and you have already registered for
Self-Service Password Reset (SSPR), follow the guide below. However, if you have
not yet registered for SSPR, use the 'Ask' chat feature in the bottom right of
this screen to contact the Student Support Team for guidance. The Student
Support Team is available Monday to Friday from 9am to 5pm.

Again, if you have already registered for SSPR, to reset your password:  

 1. Browse to Microsoft Online Password Reset
 2. Enter your email address and the characters provided in the picture. Click
    Next. 
     
    
     
 3. Open the Microsoft Authenticator app on your phone, select your mailbox from
    the list of accounts and enter the code that is generated, as shown below. 
     
    
     
 4. Enter a new password when prompted. Please ensure to provide a secure 16
    character password. Click Finish. 
     
    
     
 5. When you see the below screen, this confirms that you have successfully
    reset your password. 
     
    
     


OFFICE 365 - MAIL, CALENDAR, STORAGE AND MORE

As a registered student of Maynooth University or St. Patricks College, Maynooth
(SPCM) you are provided with access to Microsoft Office 365. Office 365 includes
email, calendar, OneDrive and Office software. This will be available from your
initial registration with the University until a year after graduation. 


SERVICE INFORMATION:

 * Your student email address will use either @mumail.ie (for Maynooth
   University) or @spcmail.ie (for SPCM.)
 * You have access to email, Office software and 1TB of OneDrive storage through
   your browser or dedicated apps.
 * Office software including Word, Excel, Powerpoint and OneNote can be
   installed on your own computer(s) and mobile device(s) at no extra cost.
 * Share files with your peers and collaborate with OneDrive and Office
   software.
 * Use Teams for a group project or with your study group or class.


HOW DO I ACCESS OFFICE 365?

You can access Office 365 from anywhere in the world, by
visiting https://portal.office.com and logging in with your full email address
(@mumail.ie or @spcmail.ie) and your usual password.


ACCESS OFFICE 365 ON YOUR MOBILE DEVICE

O365 Mobile Apps:

 * Get access to your email and calendar using the Microsoft Outlook app
   (available for Android or iOS devices, simply search for "Microsoft Outlook"
   in the relevant app store.)
 * The OneDrive app is also available - search for "Microsoft OneDrive" in the
   app store.
 * For collaboration on the go, the Teams app is available - under "Microsoft
   Teams."IT Services only recommends installing the offical "Microsoft
   Corporation" version of these apps - please make sure "Microsoft Corporation"
   is listed as the publisher.

All of the Office 365 applications are also available by logging
into https://portal.office.com through your mobile browser.

Access your Office 365 apps on mobile devices.


OFFICE 365 TRAINING

For help with using Office 365:

Get going quickly and easily with Office 365 Video Training
 


WHERE SHOULD I SAVE MY DOCUMENTS?

OneDrive:

 * You can then access the same documents across your other devices.
 * You may collaborate on documents with others in real time (two or more people
   can work on it, at the same time.)
 * You can create Word documents, Powerpoint slideshows or Excel spreadsheets in
   your browser and save them automatically to OneDrive.
 * You can upload content from any other applications and save it to your
   OneDrive, for safe keeping.
 * You can access your OneDrive directly from Moodle for any relevant
   assignments and essays.

OneDrive is accessible from any device (PC, laptop, phone or tablet) that has
Internet access.You receive 1TB of personal storage. Your OneDrive is an online
storage system (that only you can access, but that you can share files or
folders from.) OneDrive is accessible by clicking the OneDrive tile at when you
log in at https://portal.office.com


HOW TO INSTALL OFFICE ON YOUR PC OR MAC

You can access Office 365 from anywhere in the world, by
visiting https://portal.office.com and logging in with your full email address
(@mumail.ie or @spcmail.ie) and your usual password. Once you are logged in, you
can then download and install the full suit of apps on up to five personl
devices. 

Review the following Microsoft Guide for further information: Install Office on
your PC or Mac


PUBLIC ACCESS COMPUTER ROOMS

Public Access Computer Rooms are dedicated rooms for students, with acces to
Windows 10 machines with Microsoft Office and academic specific software. 

We are aiming for PACRs to re-open from Monday 5th October. There will be a
reduced availability of computers to maintain physical distancing.

See the following for more
information: https://www.maynoothuniversity.ie/it-services/public-access-computer-rooms-pacr


COPY AND PRINT SERVICE (C&PS)

IT Services have deployed several printing locations across campus. If you
require any assistance in using these copy and print facilities, please refer to
the following for further
information: https://www.maynoothuniversity.ie/it-services/copy-and-print-service-cps


EDUROAM WIRELESS SERVICE

The eduroam wireless service is available across the University for all staff
and registered students of both MU and SPCM.

If you need any help in getting connected, please refer to the following for
more information: https://www.maynoothuniversity.ie/it-services/wi-fi


HEANET STORE

HEAnet is Ireland's National Education and Research Network. They provide
Internet connectivity and associated ICT services across all levels of the Irish
Education sector. They offer discounts to staff and students on a range of
products and services, including laptops and software. If you are hoping to
purchase a new device for your academic studies, why not visit the HEAnet Store
to view the great offers available.   


 




STUDYING AT HOME WITH POOR NETWORK CONNECTIVITY




IT SERVICES STUDENT SUPPORT TEAM

The IT Services Student Support Team provide a dedicated chat service to
students of MU and SPCM. This service is available Monday - Friday from 9am -
5pm. To use this service, look for the 'ask' button at the lower right of this
page.
 



 




DON'T TAKE THE BAIT ... BE AWARE OF PHISHING

See Phishing for more information. 

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Éire

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