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8 800 200 42 42
+7 495 981 42 55

Call our contact center for information and technical support

8 10 800 2020 42 42

Toll-free from landlines in the Republic of Belarus and the Republic of
Uzbekistan

8 800 200 42 42

Toll-free from landlines and public pay phones in the Russian Federation and
Kazakhstan

00 800 2020 42 42

Toll-free from Kyrgyztelecom landlines in the Kyrgyz Republic and from
Moldtelecom landlines and mobile network and Moldtelecom public pay phones in
the Republic of Moldova

customer support
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Transfer

Make quick and secure online money transfers to anywhere in the world.

Cash
Bank account
Bank card
Via phone number
Payments

Via phone number

Transfer to bank card

Payments

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Service locationsCheck transfer status
Cash

Convenient, quick, and secure online money transfers from Visa, MIR, and
MasterCard bank cards with cash payouts through a large chain of service
locations all around the world.

Bank account

Instant and secure online transfers. Quick and convenient transfer of funds to
the recipient's account.

Home delivery

We offer the exclusive option of making cash transfers with home delivery.
Please note that this type of transfer is subject to regional availability.

Bank card

Transfer money to the most popular types of bank cards, regardless of the bank,
with minimum commission fees.

About us

The CONTACT payment system was established in 1999 as Russia's first money
transfer service. Qiwi Bank JSC operates the CONTACT payment system and is
responsible for organizational and data-related matters, as well as payment
processing. In addition, the VTB Bank PJSC and Otkritie Bank PJSC payment
processing centres are also part of the organization. The Qiwi Group operates
the CONTACT payment system and owns 100% of the shares.
At present, CONTACT is a global leader among money transfer services. CONTACT
has partnered with more than 1,000 financial institutions in Russia and abroad.
The global CONTACT network has more than 670,000 service centres in 186
countries, including bank branches, payment terminals, banking agent offices,
etc. The CONTACT payment system supports all of the most modern and popular
methods of sending and receiving funds. CONTACT can be used to transfer money
between individuals and send funds to individual accounts or legal entities in
any bank in Russia, Europe, the United States, Canada, Israel, Vietnam, Turkey,
the UAE, South Africa, India, Thailand, New Zealand and Singapore. The service
also supports money transfers to MasterCard, VISA and UnionPay debit cards.
In addition to transferring money without opening an account, our clients who
bank with CONTACT partners can also send funds to over 12,000 legal entities,
including banks, trading companies, insurance and travel agents, tour operators,
internet and communication service providers, etc.
Every year, millions of clients across the world take advantage of CONTACT
services. The CONTACT payment system won the Consumer Rights and Quality of
Service award in 2014, as well as the nationwide Number 1 Brand in Russia award
in the Money Transfer category in 2011, 2012 and 2013.
8 800 200 42 42


QIWI Bank (JSC) Operator of the CONTACT Payment System License of Bank of Russia
No. 2241 dated January 22, 2015, Registration No. 0044 in the Unified Register
of Payment System Operators of the Bank of Russia

License No. 2241 of the Bank of Russia dated January 22, 2015, record No. 0044
in the Unified Register of Payment System Operators of the Bank of Russia