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Submitted URL: https://care.icims.com/0F9f4000000cgfh?fromEmail=1&s1oid=00Df4000001TVhi&s1nid=0DBf4000000fy4y&s1uid=005f4000000o4hB&s1...
Effective URL: https://care.icims.com/s/group/0F9f4000000cgfh/product-updates-release-resources?s1oid=00Df4000001TVhi&s1nid=0DBf400000...
Submission: On September 05 via api from US
Effective URL: https://care.icims.com/s/group/0F9f4000000cgfh/product-updates-release-resources?s1oid=00Df4000001TVhi&s1nid=0DBf400000...
Submission: On September 05 via api from US
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Michelle Cotner (Customer)
September 1, 2021 at 8:08 PM
Is there a date scheduled where we will be forced to use the new release? I want
to give my team a heads up as some are not using the new iCims yet. Thanks!
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* Kristin Jenny (Employee)
3 days ago
Hi @Michelle Cotner (Customer) thanks for your question. No - we currently
do not have a date or time frame where we will be asking customers to default
to the new release. We will not be sunsetting "old iCIMS" in the near future
and do not have a date where we plan to do so.
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Shehani Goonewardena (Customer)
July 30, 2021 at 4:46 PM
We recently updated our Recruiter views with the support of Help Desk; however,
did something on the back-end which now prevents our Recruiters from viewing
Offers and the Offer Tab. They have been unresponsive to our request to resolve
this, but wanted to see if someone here can have Technical Support contact us
soonest to ensure the Recruiters have access to their respective offers.
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* Shehani Goonewardena (Customer)
a month ago
Thank you - I think we are all set with this issue.
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Justina Ramirez (Customer)
July 30, 2021 at 2:23 PM
Hello! A couple of questions:
1. When will Hiring Managers be able to use the new iCIMS experience? When we
enable the toggle for them they can turn it on but receive an error when
trying to view a candidate or applicant stating "Access not allowed".
2. Is the new Access Control enhancement that's automatically enabled something
we should take immediate action on or only if we'd like to add an additional
layer of security around the new UI? I did not see much of this covered in
the release training webinars but there is a long article about it in the
release notes so just trying to make sure I understand the importance of it.
Thank you!
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* Liz Smith (Customer)
a month ago
Thank you so much!
Elizabeth G. Smith | Senior Corporate Recruiter
Civil & Environmental Consultants, Inc.
333 Baldwin Road, Pittsburgh, PA 15205
direct 412.249.1600 office 412.429.2324 mobile 724.601.2242
www.cecinc.com<https://www.cecinc.com/>
[cid:image005.png@01D7887E.B99A6840]
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Barbara Kelly (Customer)
July 30, 2021 at 2:21 PM
Please say more about the Text Message notification bell. We currently do not
get any notification of text messages. It's a problem
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* Kristin Jenny (Employee)
a month ago
Hi @Barbara Kelly (Customer) we are working on an answer for you over on
Shehani's post where you initially commented. Please check there in just a
few minutes. Thanks!
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Rita Schuster, SHRM-CP (Customer)
July 30, 2021 at 2:08 PM
* Which iCIMS hiring suite users will be able to view and interact with the
text message notification bell?
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* Kristin Jenny (Employee)
a month ago
@Rita Schuster, SHRM-CP (Customer) good question! Only licensed users for
the iCIMS Text Engagement product will be able to view and interact with the
text message notification bell.
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Kristin Jenny (Employee)
July 30, 2021 at 1:55 PM
Hi everyone! Thanks for your great questions so far this week.
* We are offering our final 2021 summer release Ask Me Anything (AMA) session
in this forum from 10-11 a.m. ET today!
To ask a question, please select "share an update" to start a new post. A
product manager will then comment to answer.
We are already adding west coast-friendly times for the fall release Ask Me
Anything sessions. If you cannot attend one of these sessions for any reason,
feel free to still drop in your release-related question outside of 10-11 a.m.
ET and we'll be sure to follow up with an answer.
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Ashley Avants (Customer)
July 29, 2021 at 2:39 PM
Hello, I have a few questions:
1) Currently turning on the new features is optional. Will this be turned on
permanently at some point or can we continue to opt out and use the old system
if we want to?
2) Our hiring process workflow is extremely detailed. We rely on multiple custom
tabs to store candidate information for each application, and we report out this
information. When the new features are turned on, these disappear and I have not
been able to locate them. This would be a major problem for us. Can you offer
some insight or can someone contact me to schedule a tutorial?
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* Ashley Avants (Customer)
a month ago
Thank you!
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Barbara Dyck (Customer)
July 29, 2021 at 2:09 PM
Will there be an integration with Zoom at any time?
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* Kristin Jenny (Employee)
a month ago
Hi @Shehani Goonewardena (Customer) thanks for your patience in getting some
answers for you. For the interview management console, the Zoom/Google Meet
links do not get populated in the location field; we've left that blank for a
physical location to be determined. I understand what you're saying, though,
and will pass that suggestion on (having links populate to the location
field) to our product owners for future consideration.
Also, there is a conference link field (when you choose Video (Other) as a
meeting type) and we left that for non-Zoom and non-Google Meet type meetings
so that users can copy and paste in their own link to that field.
Thank you for your suggestions and I will pass them along to the right
people.
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Stay up-to-date on iCIMS releases and product updates. This group is the primary
communication tool for news on release dates, posts on release resources &
product announcements.
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