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NORTON REMOVAL TOOL


HOW TO USE THE NORTON REMOVAL TOOL

 

When it comes time to uninstall a Norton product, traces are left behind. The
reason the application doesn't completely uninstall through the usual methods is
to prepare your system for new Norton installations. The only problem with this
is there are often conflicts when trying to uninstall new versions or non-Norton
anti-virus products.

 

Norton is fully aware of this problem and has created an easy to use tool to
handle the complete removal of any Norton 2003 or later products. They also
remove all Norton 360 and Norton SystemWorks 12.0 applications from the system
as well.

 

Another reason to use the Norton Removal Tool is if the installation didn't
complete or failed. This often happens due to computer processing errors, an
incomplete download or having an older version of Norton still on the system.
Any damaged installations due to viruses or upgrade problems can be removed as
well.

No matter where the Norton product was purchased, the Norton Removal Tool will
still work. Norton does recommend backing up the databases for ACT! and WinFAX
before using the tool as it may remove data from these applications.

 


COST

The Norton Removal Tool is completely free. There is also no need to prove
whether there is a NortonLifeLock product installed or not. The tool is
available for download from the Norton website.

 


HOW TO USE

Make a note of the product key. Norton from a service provider may not have a
product key. This will be necessary for reinstalling Norton, if desired.

 

On the Norton Removal Tool main page, select the product or scenario which bests
fits. Follow any steps for backing up the product key and preparing the computer
for the tool.

 

Next, scroll to the bottom of the selected page and press the download button
for the Norton Removal Tool. The download takes less than five minutes for
almost every connection and less than a minute for high speed connections.

 

Once downloaded, execute the file. Depending on the product, follow the on
screen instructions for removing the desired Norton product. The process takes
several minutes worth of actual user interaction. The actual removal process,
handled by the Norton Removal Tool may take as long as 10 minutes. During this
time, the computer will be restarted, possibly more than once. This is normal
and should not be interfered with.

 


PREVENT PROBLEMS

To prevent any problems while using the Norton Removal Tool, be sure to close
all Norton products and any other anti-virus software. Close any open files and
programs. These may conflict with the tool. If using a laptop, keep the computer
connected to a power source to prevent losing power during the process. This
could damage the Norton product beyond the removal tool's abilities to remove.

 


REMOVE THE TOOL

Once Norton is completely removed, the tool itself can be uninstalled by going
through the Add/Remove Programs section of the computer. It uninstalls
completely with no traces left behind. Unless the user plans to use the tool
again, Norton recommends uninstalling it to free up disk space and prevent any
unnecessary files on the computer.

 

Links:
Norton Removal Tool

 

 

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