helpdesk.erbgroup.com Open in urlscan Pro
54.82.41.53 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://helpdesk.erbgroup.com/
Effective URL:
http://helpdesk.erbgroup.com/support/home
Submission: On November 16 via automatic, source certstream-suspicious (November 16th 2022, 8:12:40 pm UTC) — Scanned from DE

Summary HTTP 54 Redirects Links 4 Behaviour Indicators

Summary

This website contacted 16 IPs in 2 countries across 10 domains to perform 54 HTTP transactions. The main IP is 54.82.41.53, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.erbgroup.com.

This is the only time helpdesk.erbgroup.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	54.84.179.77 54.84.179.77	14618 (AMAZON-AES) (AMAZON-AES)
1 4	54.82.41.53 54.82.41.53	14618 (AMAZON-AES) (AMAZON-AES)
3	13.32.27.55 13.32.27.55	16509 (AMAZON-02) (AMAZON-02)
3	13.32.27.84 13.32.27.84	16509 (AMAZON-02) (AMAZON-02)
2	13.32.27.94 13.32.27.94	16509 (AMAZON-02) (AMAZON-02)
1	2a00:1450:400... 2a00:1450:4001:813::200a	15169 (GOOGLE) (GOOGLE)
6	13.32.27.47 13.32.27.47	16509 (AMAZON-02) (AMAZON-02)
1	143.204.215.36 143.204.215.36	16509 (AMAZON-02) (AMAZON-02)
1	13.32.27.28 13.32.27.28	16509 (AMAZON-02) (AMAZON-02)
1	54.172.208.214 54.172.208.214	14618 (AMAZON-AES) (AMAZON-AES)
3	2a00:1450:400... 2a00:1450:4001:806::2003	15169 (GOOGLE) (GOOGLE)
10	54.88.197.161 54.88.197.161	14618 (AMAZON-AES) (AMAZON-AES)
2	44.196.81.18 44.196.81.18	14618 (AMAZON-AES) (AMAZON-AES)
15	143.204.215.55 143.204.215.55	16509 (AMAZON-02) (AMAZON-02)
1	65.9.66.109 65.9.66.109	16509 (AMAZON-02) (AMAZON-02)
1	54.231.128.145 54.231.128.145	16509 (AMAZON-02) (AMAZON-02)
54	16

1 54.84.179.77 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-84-179-77.compute-1.amazonaws.com

helpdesk.erbgroup.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 54.82.41.53 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-82-41-53.compute-1.amazonaws.com

helpdesk.erbgroup.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 13.32.27.55 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-27-55.fra56.r.cloudfront.net

assets2.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets6.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 13.32.27.84 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-27-84.fra56.r.cloudfront.net

assets8.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets9.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 13.32.27.94 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-27-94.fra56.r.cloudfront.net

assets1.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:813::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 13.32.27.47 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-27-47.fra56.r.cloudfront.net

assets10.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets5.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets7.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets3.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 143.204.215.36 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-215-36.fra53.r.cloudfront.net

fe-perf-assets.freshworks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.32.27.28 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-27-28.fra56.r.cloudfront.net

erbgroupofcompanies.attachments.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 54.172.208.214 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-172-208-214.compute-1.amazonaws.com

erbgroupofcompanies-org.myfreshworks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:806::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

10 54.88.197.161 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-88-197-161.compute-1.amazonaws.com

wchat.freshchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 44.196.81.18 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-44-196-81-18.compute-1.amazonaws.com

rum.haystack.es	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

15 143.204.215.55 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-215-55.fra53.r.cloudfront.net

assetscdn-wchat.freshchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 65.9.66.109 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-66-109.fra56.r.cloudfront.net

rts-static-prod.freshworksapi.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 54.231.128.145 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1-w.amazonaws.com

fc-use1-00-pics-bkt-00.s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
25	freshchat.com wchat.freshchat.com — Cisco Umbrella Rank: 8769 assetscdn-wchat.freshchat.com — Cisco Umbrella Rank: 13279	676 KB
15	freshservice.com assets2.freshservice.com — Cisco Umbrella Rank: 38211 assets8.freshservice.com — Cisco Umbrella Rank: 38207 assets1.freshservice.com — Cisco Umbrella Rank: 38188 assets10.freshservice.com — Cisco Umbrella Rank: 38159 assets6.freshservice.com — Cisco Umbrella Rank: 38081 assets9.freshservice.com — Cisco Umbrella Rank: 38030 assets5.freshservice.com — Cisco Umbrella Rank: 38131 erbgroupofcompanies.attachments.freshservice.com assets7.freshservice.com — Cisco Umbrella Rank: 38000 assets3.freshservice.com — Cisco Umbrella Rank: 38288	465 KB
5	erbgroup.com 2 redirects helpdesk.erbgroup.com	111 KB
3	gstatic.com fonts.gstatic.com	47 KB
2	haystack.es rum.haystack.es — Cisco Umbrella Rank: 24525
1	amazonaws.com fc-use1-00-pics-bkt-00.s3.amazonaws.com — Cisco Umbrella Rank: 25656	394 KB
1	freshworksapi.com rts-static-prod.freshworksapi.com — Cisco Umbrella Rank: 10116	25 KB
1	myfreshworks.com erbgroupofcompanies-org.myfreshworks.com
1	freshworks.com fe-perf-assets.freshworks.com — Cisco Umbrella Rank: 60178	71 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 43	1 KB
54	10

	Domain	Requested by
15	assetscdn-wchat.freshchat.com	wchat.freshchat.com assetscdn-wchat.freshchat.com
10	wchat.freshchat.com	helpdesk.erbgroup.com wchat.freshchat.com assetscdn-wchat.freshchat.com
5	helpdesk.erbgroup.com	2 redirects helpdesk.erbgroup.com
3	fonts.gstatic.com	fonts.googleapis.com
2	rum.haystack.es	fe-perf-assets.freshworks.com
2	assets7.freshservice.com	helpdesk.erbgroup.com
2	assets6.freshservice.com	helpdesk.erbgroup.com assets6.freshservice.com
2	assets10.freshservice.com	helpdesk.erbgroup.com
2	assets1.freshservice.com	helpdesk.erbgroup.com
2	assets8.freshservice.com	helpdesk.erbgroup.com
1	fc-use1-00-pics-bkt-00.s3.amazonaws.com
1	rts-static-prod.freshworksapi.com	assetscdn-wchat.freshchat.com
1	assets3.freshservice.com	helpdesk.erbgroup.com
1	erbgroupofcompanies-org.myfreshworks.com	helpdesk.erbgroup.com
1	erbgroupofcompanies.attachments.freshservice.com	helpdesk.erbgroup.com
1	assets5.freshservice.com	helpdesk.erbgroup.com
1	assets9.freshservice.com	helpdesk.erbgroup.com
1	fe-perf-assets.freshworks.com	helpdesk.erbgroup.com
1	fonts.googleapis.com	helpdesk.erbgroup.com
1	assets2.freshservice.com	helpdesk.erbgroup.com
54	20

This site contains links to these domains. Also see Links.

Domain
erbhelpdesk.com
www.freshservice.com
support.freshservice.com
freshservice.com

Subject Issuer	Validity	Valid
*.freshservice.com Amazon	`2022-10-07` - `2023-11-05`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2022-10-25` - `2023-01-17`	3 months	crt.sh
*.freshworks.com Amazon	`2022-08-14` - `2023-09-12`	a year	crt.sh
*.attachments.freshservice.com Amazon	`2022-04-01` - `2023-04-30`	a year	crt.sh
*.myfreshworks.com Amazon	`2022-03-09` - `2023-04-07`	a year	crt.sh
*.gstatic.com GTS CA 1C3	`2022-10-25` - `2023-01-17`	3 months	crt.sh
*.freshchat.com Amazon	`2022-03-23` - `2023-04-21`	a year	crt.sh
rum.haystack.es Amazon	`2022-03-23` - `2023-04-21`	a year	crt.sh
freshchat.com Amazon	`2022-06-28` - `2023-07-27`	a year	crt.sh
freshworksapi.com Amazon	`2022-01-03` - `2023-01-31`	a year	crt.sh
*.s3.amazonaws.com Amazon	`2022-09-21` - `2023-08-26`	a year	crt.sh

This page contains 2 frames:

Primary Page: http://helpdesk.erbgroup.com/support/home
Frame ID: 273CEE36B22BE53099DF61BA0641AD1A
Requests: 29 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/?token=2995b9c6-3fbf-4d5d-b92f-cf1dd7f54cf9&referrer=aHR0cDovL2hlbHBkZXNrLmVyYmdyb3VwLmNvbQ==
Frame ID: AA247A0C8DB9BEFE13042DFEA38FB77F
Requests: 24 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Support : Erb Helpdesk

Page URL History Show full URLs

https://helpdesk.erbgroup.com/ HTTP 302
http://helpdesk.erbgroup.com/ HTTP 302
http://helpdesk.erbgroup.com/support/home Page URL

Detected technologies

Freshchat (Live Chat) Expand

Overall confidence: 100%
Detected patterns

wchat\.freshchat\.com/js/widget\.js

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

54
Requests

93 %
HTTPS

13 %
IPv6

10
Domains

20
Subdomains

16
IPs

2
Countries

1790 kB
Transfer

6347 kB
Size

4
Cookies

4 Outgoing links

These are links going to different origins than the main page.

URL: https://erbhelpdesk.com/support/home

Search URL Search Domain Scan URL

URL: https://www.freshservice.com/
Title: Service Desk Software

Search URL Search Domain Scan URL

URL: https://support.freshservice.com/support/solutions/articles/238944-freshservice-cookies
Title: Cookie policy

Search URL Search Domain Scan URL

URL: http://freshservice.com/privacy/
Title: Privacy Policy

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://helpdesk.erbgroup.com/ HTTP 302
http://helpdesk.erbgroup.com/ HTTP 302
http://helpdesk.erbgroup.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

54 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request home Show response
helpdesk.erbgroup.com/support/
Redirect Chain

https://helpdesk.erbgroup.com/
http://helpdesk.erbgroup.com/
http://helpdesk.erbgroup.com/support/home

44 KB
18 KB

187ms
187ms

Document
text/html

54.82.41.53
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

http://helpdesk.erbgroup.com/support/home

Protocol

HTTP/1.1

Server

54.82.41.53 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-82-41-53.compute-1.amazonaws.com

Software

fwe /

Resource Hash

e84820d552a77a2684064f644f706fd89fb2630fb16e73015ca02d24d6c15fc3

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

Cache-Control: no-store, max-age=0
Connection: keep-alive
Content-Encoding: gzip
Content-Type: text/html; charset=utf-8
Date: Wed, 16 Nov 2022 20:12:35 GMT
Etag: W/"12c3873265f3703cfc7003cf04811085"
Nel: { "report_to": "nel-endpoint-freshservice", "max_age": 60, "include_subdomains": true}
Referrer-Policy: strict-origin-when-cross-origin
Report-To: { "group": "nel-endpoint-freshservice", "max_age": 60, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
Server: fwe
Status: 200 OK
Transfer-Encoding: chunked
X-Content-Type-Options: nosniff
X-Envoy-Upstream-Service-Time: 91
X-Frame-Options: SAMEORIGIN
X-Fw-Ratelimiting-Managed: true
X-Ratelimit-Remaining: 499
X-Ratelimit-Total: 500
X-Ratelimit-Used-Currentrequest: 1
X-Request-Id: 33b37d22-6e37-98a7-ade5-46a20200f77b
X-Runtime: 0.076904
X-Trace-Id: 00-563fefd263ebff415da164e87d3059c9-bafdcd09ea37af57-01
X-Xss-Protection: 1; mode=block

Redirect headers

Cache-Control: no-cache, no-store, max-age=0, must-revalidate
Connection: keep-alive
Content-Type: text/html; charset=utf-8
Date: Wed, 16 Nov 2022 20:12:35 GMT
Expires: Fri, 01 Jan 1990 00:00:00 GMT
Location: http://helpdesk.erbgroup.com/support/home
Nel: { "report_to": "nel-endpoint-freshservice", "max_age": 60, "include_subdomains": true}
Pragma: no-cache
Referrer-Policy: strict-origin-when-cross-origin
Report-To: { "group": "nel-endpoint-freshservice", "max_age": 60, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
Server: fwe
Status: 302 Found
Transfer-Encoding: chunked
X-Content-Type-Options: nosniff
X-Envoy-Upstream-Service-Time: 16
X-Frame-Options: SAMEORIGIN
X-Request-Id: 3fadb950-78d3-4a25-9a0c-6334ea22390b
X-Runtime: 0.012035
X-Trace-Id: 00-2452006576e7ab3650f182731444d54d-3ef5aa455de8e466-00
X-Xss-Protection: 1; mode=block

GET
H2 200 i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js Show response
assets2.freshservice.com/assets/cdn/ 10 KB
4 KB 70ms
33ms Script
application/javascript 13.32.27.55
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets2.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by: Host: helpdesk.erbgroup.com
URL: http://helpdesk.erbgroup.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.32.27.55 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-32-27-55.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

accept-language: de-DE,de;q=0.9
Referer: http://helpdesk.erbgroup.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date: Thu, 03 Nov 2022 01:53:02 GMT
x-amz-version-id: bTg_8tQj0ltzRpVjOmuzOT_PUTPs0qXD
content-encoding: gzip
via: 1.1 fd3cce3e0bafd8b312277d0ad9f4762e.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA56-C2
age: 1189174
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
last-modified: Fri, 19 Nov 2021 08:58:04 GMT
server: AmazonS3
etag: W/"2ec07a935c2a4197981dd0f586028437"
vary: Accept-Encoding
content-type: application/javascript
cache-control: public, max-age=31557600
x-amz-cf-id: pUwGlIKUjQRmW2UKq5NmajDsgnuU8_gZkwxoX-6thPOwi14dMydUiQ==
expires: Sat, 19 Nov 2022 14:58:03 GMT

GET
H2 200 en-portal-7cafd3670003ea158a9a58d4163a628175db0cc760ec22039c0ea83f3b3ba063.js Show response
assets8.freshservice.com/assets/cdn/i18n/ 51 KB
14 KB 49ms
12ms Script
application/javascript 13.32.27.84
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets8.freshservice.com/assets/cdn/i18n/en-portal-7cafd3670003ea158a9a58d4163a628175db0cc760ec22039c0ea83f3b3ba063.js
Requested by: Host: helpdesk.erbgroup.com
URL: http://helpdesk.erbgroup.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.32.27.84 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-32-27-84.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 7cafd3670003ea158a9a58d4163a628175db0cc760ec22039c0ea83f3b3ba063

Request headers

accept-language: de-DE,de;q=0.9
Referer: http://helpdesk.erbgroup.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date: Wed, 09 Nov 2022 13:56:01 GMT
content-encoding: gzip
via: 1.1 a23dafbbb9a61c77bda1d66d97f24e2e.cloudfront.net (CloudFront)
x-amz-version-id: UYShoJh01oni5h6Am.Bo56HV8Y2obny0
x-amz-cf-pop: FRA56-C2
age: 627395
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
content-length: 14005
last-modified: Wed, 09 Nov 2022 10:17:29 GMT
server: AmazonS3
etag: "d710b40636f1d43eeb699fba98a05e9e"
content-type: application/javascript
cache-control: public, max-age=31557600
accept-ranges: bytes
x-amz-cf-id: J8xqSsWbvU6CBNIShWfUP1WhRTxOBzI0H1CwOcDcHwZEpco85aYD1Q==
expires: Thu, 09 Nov 2023 16:17:28 GMT

GET
H/1.1 200
OK theme.css
helpdesk.erbgroup.com/support_v2/ 552 KB
87 KB 213ms
123ms Stylesheet
text/css 54.82.41.53
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

http://helpdesk.erbgroup.com/support_v2/theme.css?v=FS301668101031

Requested by

Host: helpdesk.erbgroup.com
URL: http://helpdesk.erbgroup.com/support/home

Protocol

HTTP/1.1

Server

54.82.41.53 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-82-41-53.compute-1.amazonaws.com

Software

fwe /

Resource Hash

6eb602afdefdca66cef7ac47a674c31ff97d7cc5c0c03fa909b2ed64aea16d8c

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: http://helpdesk.erbgroup.com/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

Date: Wed, 16 Nov 2022 20:12:35 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Nel: { "report_to": "nel-endpoint-freshservice", "max_age": 60, "include_subdomains": true}
Transfer-Encoding: chunked
Status: 200 OK
X-Envoy-Upstream-Service-Time: 24
Connection: keep-alive
X-Xss-Protection: 1; mode=block
X-Request-Id: 226b7d9e-8710-45f2-8dfa-1993acb548a4
X-Trace-Id: 00-6e14d63f6deb23ce640adaaedc3d2bc0-67163d4034db0b77-00
X-Runtime: 0.018543
Referrer-Policy: strict-origin-when-cross-origin
Server: fwe
Etag: W/"d4701335e1f9f459eb0f261af6adaf88"
X-Frame-Options: SAMEORIGIN
Report-To: { "group": "nel-endpoint-freshservice", "max_age": 60, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
Content-Type: text/css; charset=utf-8
Cache-Control: max-age=5184000, public

GET
H2 200 csat-response-1b0420d39f42f1f6c0cdaeffb7f343cdfb37832b9dbfd479674ec1434db39b32.css
assets1.freshservice.com/assets/cdn/ 26 KB
6 KB 50ms
10ms Stylesheet
text/css 13.32.27.94
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets1.freshservice.com/assets/cdn/csat-response-1b0420d39f42f1f6c0cdaeffb7f343cdfb37832b9dbfd479674ec1434db39b32.css
Requested by: Host: helpdesk.erbgroup.com
URL: http://helpdesk.erbgroup.com/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.32.27.94 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-32-27-94.fra56.r.cloudfront.net
Software: AmazonS3 /
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Full URL

https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap

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Security

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AMAZON-02

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AMAZON-02

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AMAZON-02

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15ms Script
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AMAZON-02

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AMAZON-02

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AMAZON-02

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AMAZON-02

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118ms Image
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AMAZON-AES

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AMAZON-02

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AMAZON-02

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AMAZON-02

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Response headers

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AMAZON-02

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Full URL: https://assets7.freshservice.com/assets/portal_v2/hero-left-5105ddc1d07ae971c2e6d2af9e3322bf7580c831743b875cb5e9b01740fd7909.svg
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Response headers

date: Tue, 30 Aug 2022 03:10:26 GMT
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AMAZON-02

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Response headers

date: Sat, 24 Sep 2022 04:56:02 GMT
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11ms Font
font/woff2 2a00:1450:4001:806::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/roboto/v30/KFOmCnqEu92Fr1Mu4mxK.woff2

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Response headers

date: Fri, 11 Nov 2022 13:14:53 GMT
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fonts.gstatic.com/s/roboto/v30/ 15 KB
16 KB 42ms
13ms Font
font/woff2 2a00:1450:4001:806::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/roboto/v30/KFOlCnqEu92Fr1MmWUlfBBc4.woff2

Requested by

Host: fonts.googleapis.com
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Response headers

date: Fri, 11 Nov 2022 05:09:29 GMT
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GET
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fonts.gstatic.com/s/roboto/v30/ 16 KB
16 KB 53ms
23ms Font
font/woff2 2a00:1450:4001:806::2003
GOOGLE

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Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/roboto/v30/KFOlCnqEu92Fr1MmEU9fBBc4.woff2

Requested by

Host: fonts.googleapis.com
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Response headers

date: Wed, 16 Nov 2022 20:10:25 GMT
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GET
H/1.1 200
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helpdesk.erbgroup.com/assets/portal_v2/ 5 KB
5 KB 99ms
98ms Font
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AMAZON-AES

General

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Full URL: http://helpdesk.erbgroup.com/assets/portal_v2/glyphs-portal_b56e0106fa07df5098947d159add53f4.woff2
Requested by: Host: helpdesk.erbgroup.com
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Response headers

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Expires: Sat, 13 Nov 2032 20:12:35 GMT

GET
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1 KB 10ms
9ms Image
image/svg+xml 13.32.27.47
AMAZON-02

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Full URL: https://assets7.freshservice.com/assets/portal_v2/avatar-0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b.svg
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Response headers

date: Thu, 08 Sep 2022 01:26:33 GMT
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expires: Sat, 19 Nov 2022 14:53:08 GMT

GET
H/1.1 200
OK widget.js Show response
wchat.freshchat.com/js/ 59 KB
19 KB 382ms
190ms Script
application/javascript 54.88.197.161
AMAZON-AES

General

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Full URL

https://wchat.freshchat.com/js/widget.js

Requested by

Host: helpdesk.erbgroup.com
URL: http://helpdesk.erbgroup.com/support/home

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

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Request headers

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Response headers

Date: Wed, 16 Nov 2022 20:12:36 GMT
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x-server: 9886

GET
H/1.1 200
OK / Show response
wchat.freshchat.com/widget/ Frame AA24 5 KB
3 KB 196ms
98ms Document
text/html 54.88.197.161
AMAZON-AES

General

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Full URL

https://wchat.freshchat.com/widget/?token=2995b9c6-3fbf-4d5d-b92f-cf1dd7f54cf9&referrer=aHR0cDovL2hlbHBkZXNrLmVyYmdyb3VwLmNvbQ==

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Request headers

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Response headers

Connection: keep-alive
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last-modified: Thu, 27 Oct 2022 11:43:31 GMT
nel: { "report_to": "nel-endpoint-freshchat", "max_age": 60, "include_subdomains": true}
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GET
H/1.1 200
OK widget.css
wchat.freshchat.com/widget/css/ 8 KB
3 KB 97ms
96ms Stylesheet
text/css 54.88.197.161
AMAZON-AES

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Full URL

https://wchat.freshchat.com/widget/css/widget.css?t=1668629556611

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Reverse DNS

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Software

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Security Headers

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Request headers

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Response headers

Date: Wed, 16 Nov 2022 20:12:36 GMT
strict-transport-security: max-age=31536000; includeSubDomains
content-encoding: gzip
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server: fwe
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expires: Thu, 16 Nov 2023 20:12:36 GMT

POST
H/1.1 204
No Content analytics
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0 97ms
97ms Fetch 44.196.81.18
AMAZON-AES

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Full URL: https://rum.haystack.es/freshservice/analytics
Requested by: Host: fe-perf-assets.freshworks.com
URL: https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.5.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
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Software: fwe /
Resource Hash

Request headers

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accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36
Content-type: application/json

Response headers

X-Trace-Id: 00-c929babef7827ddef20a078b410e1491-c7447c02851ceaee-00
Date: Wed, 16 Nov 2022 20:12:37 GMT
Nel: { "report_to": "nel-endpoint-sherlock", "max_age": 60, "include_subdomains": true}
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OPTIONS
H/1.1 200
OK analytics
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107ms Preflight 44.196.81.18
AMAZON-AES

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Full URL: https://rum.haystack.es/freshservice/analytics
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 44.196.81.18 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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Software: fwe /
Resource Hash

Request headers

Accept: */*
Access-Control-Request-Headers: content-type,x-auth-token
Access-Control-Request-Method: POST
Origin: http://helpdesk.erbgroup.com
Sec-Fetch-Mode: cors
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

Access-Control-Allow-Credentials: true
Access-Control-Allow-Headers: X-Requested-With,X-Auth-Token,Content-Type,Accept,Origin
Access-Control-Allow-Methods: OPTIONS,POST
Access-Control-Allow-Origin: http://helpdesk.erbgroup.com
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Date: Wed, 16 Nov 2022 20:12:37 GMT
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GET
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assetscdn-wchat.freshchat.com/static/assets/ Frame AA24 23 KB
4 KB 39ms
10ms Stylesheet
text/css 143.204.215.55
AMAZON-02

General

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor.d64d219ca4493f67a3970efc52d51c86.css
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=2995b9c6-3fbf-4d5d-b92f-cf1dd7f54cf9&referrer=aHR0cDovL2hlbHBkZXNrLmVyYmdyb3VwLmNvbQ==
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Software: AmazonS3 /
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date: Wed, 16 Nov 2022 20:09:27 GMT
content-encoding: br
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cache-control: max-age=31536000, no-transform, public
x-amz-cf-id: nD1xFyI1ou7AwQGgP5GARhTvtqSCiLkpqcR5Q-sRN-lfB0t_JGV0JQ==
expires: Fri, 27 Oct 2023 11:43:31 GMT

GET
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assetscdn-wchat.freshchat.com/static/assets/ Frame AA24 0
419 B 40ms
11ms Stylesheet
text/css 143.204.215.55
AMAZON-02

General

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Show headers Download Go to

Full URL: https://assetscdn-wchat.freshchat.com/static/assets/hotline-web.d41d8cd98f00b204e9800998ecf8427e.css
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=2995b9c6-3fbf-4d5d-b92f-cf1dd7f54cf9&referrer=aHR0cDovL2hlbHBkZXNrLmVyYmdyb3VwLmNvbQ==
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Software: AmazonS3 /
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date: Wed, 16 Nov 2022 20:11:44 GMT
via: 1.1 1f5757b46371746e677236d4fc67d364.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA53-C1
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x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
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last-modified: Thu, 27 Oct 2022 11:43:35 GMT
server: AmazonS3
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vary: Accept-Encoding
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expires: Fri, 27 Oct 2023 11:43:31 GMT

GET
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assetscdn-wchat.freshchat.com/static/assets/ Frame AA24 684 KB
181 KB 40ms
11ms Script
application/javascript 143.204.215.55
AMAZON-02

General

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor.3474f8e0dcdb6126f26894076afa40d6.js
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=2995b9c6-3fbf-4d5d-b92f-cf1dd7f54cf9&referrer=aHR0cDovL2hlbHBkZXNrLmVyYmdyb3VwLmNvbQ==
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Software: AmazonS3 /
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date: Wed, 16 Nov 2022 20:10:15 GMT
content-encoding: br
via: 1.1 1f5757b46371746e677236d4fc67d364.cloudfront.net (CloudFront)
last-modified: Thu, 27 Oct 2022 11:43:36 GMT
server: AmazonS3
x-amz-cf-pop: FRA53-C1
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vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript
cache-control: max-age=31536000, no-transform, public
x-amz-cf-id: NS0qQT_MAdl2ulptVu8UD-DYsM7OIRUoA22UbUdgFkg_RYcmEjjZ0g==
expires: Fri, 27 Oct 2023 11:43:31 GMT

GET
H2 200 3799.js Show response
assetscdn-wchat.freshchat.com/static/assets/ Frame AA24 772 KB
178 KB 9ms
9ms Script
application/javascript 143.204.215.55
AMAZON-02

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/3799.js
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=2995b9c6-3fbf-4d5d-b92f-cf1dd7f54cf9&referrer=aHR0cDovL2hlbHBkZXNrLmVyYmdyb3VwLmNvbQ==
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Software: AmazonS3 /
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date: Wed, 16 Nov 2022 20:10:26 GMT
content-encoding: br
via: 1.1 1f5757b46371746e677236d4fc67d364.cloudfront.net (CloudFront)
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server: AmazonS3
x-amz-cf-pop: FRA53-C1
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x-amz-server-side-encryption: AES256
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vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript
cache-control: max-age=31536000, no-transform, public
x-amz-cf-id: _LPXDX3H8yNpSPUcIz35dDrsf3dIsA4a8ex7rlpk0abMcnQeuymTZQ==
expires: Fri, 27 Oct 2023 11:43:31 GMT

GET
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assetscdn-wchat.freshchat.com/static/assets/ Frame AA24 229 KB
29 KB 9ms
8ms Stylesheet
text/css 143.204.215.55
AMAZON-02

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/chunk.03f3df90722c1394db69.css
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=2995b9c6-3fbf-4d5d-b92f-cf1dd7f54cf9&referrer=aHR0cDovL2hlbHBkZXNrLmVyYmdyb3VwLmNvbQ==
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Server: 143.204.215.55 , United States, ASN16509 (AMAZON-02, US),
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Software: AmazonS3 /
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date: Wed, 16 Nov 2022 20:11:37 GMT
content-encoding: gzip
via: 1.1 1f5757b46371746e677236d4fc67d364.cloudfront.net (CloudFront)
last-modified: Thu, 27 Oct 2022 11:43:33 GMT
server: AmazonS3
x-amz-cf-pop: FRA53-C1
age: 61
x-amz-server-side-encryption: AES256
etag: W/"d7b50c07b9248a5b3580e8673cc25c3f"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: text/css
cache-control: max-age=31536000, no-transform, public
x-amz-cf-id: Uxo7IkSp5KYD2nJTB_Is9RZOo0hfF-Pk9B0W1g0Dtwp8r-DxWiHqkg==
expires: Fri, 27 Oct 2023 11:43:31 GMT

GET
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assetscdn-wchat.freshchat.com/static/ Frame AA24 229 KB
26 KB 11ms
10ms Stylesheet
text/css 143.204.215.55
AMAZON-02

General

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Full URL: https://assetscdn-wchat.freshchat.com/static/fd-messaging.76925d88901c00a60140.css
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=2995b9c6-3fbf-4d5d-b92f-cf1dd7f54cf9&referrer=aHR0cDovL2hlbHBkZXNrLmVyYmdyb3VwLmNvbQ==
Protocol: H2
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Server: 143.204.215.55 , United States, ASN16509 (AMAZON-02, US),
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Software: AmazonS3 /
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Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date: Wed, 16 Nov 2022 20:09:42 GMT
content-encoding: br
via: 1.1 1f5757b46371746e677236d4fc67d364.cloudfront.net (CloudFront)
last-modified: Thu, 27 Oct 2022 11:43:36 GMT
server: AmazonS3
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etag: W/"d7b50c07b9248a5b3580e8673cc25c3f"
vary: Accept-Encoding
x-cache: Hit from cloudfront
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cache-control: max-age=31536000, no-transform, public
x-amz-cf-id: WHI4FQYKSOe9QWn6RDhqlach3MW6A6CMkG5na85doWaxtRDvoH--mQ==
expires: Fri, 27 Oct 2023 11:43:31 GMT

GET
H2 200 fd-messaging.209997153977a3450524.js Show response
assetscdn-wchat.freshchat.com/static/assets/ Frame AA24 701 KB
125 KB 8ms
8ms Script
application/javascript 143.204.215.55
AMAZON-02

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/fd-messaging.209997153977a3450524.js
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=2995b9c6-3fbf-4d5d-b92f-cf1dd7f54cf9&referrer=aHR0cDovL2hlbHBkZXNrLmVyYmdyb3VwLmNvbQ==
Protocol: H2
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Software: AmazonS3 /
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Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date: Wed, 16 Nov 2022 20:10:06 GMT
content-encoding: br
via: 1.1 1f5757b46371746e677236d4fc67d364.cloudfront.net (CloudFront)
last-modified: Thu, 27 Oct 2022 11:43:35 GMT
server: AmazonS3
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etag: W/"d8bb49791cc92b503bd002c7e52e51c6"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript
cache-control: max-age=31536000, no-transform, public
x-amz-cf-id: NZ2JL83k8ZYX9HliSW9ZsI__8pgsJp5ZsUPpIH9ZG2FmyFguS3P-rg==
expires: Fri, 27 Oct 2023 11:43:31 GMT

GET
H2 200 rts-min.js Show response
rts-static-prod.freshworksapi.com/us/ Frame AA24 81 KB
25 KB 41ms
11ms Script
text/javascript 65.9.66.109
AMAZON-02

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Full URL: https://rts-static-prod.freshworksapi.com/us/rts-min.js
Requested by: Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/fd-messaging.209997153977a3450524.js
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Security: TLS 1.3, , AES_128_GCM
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Software: AmazonS3 /
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

x-amz-version-id: RDFAcOWcHIDM5TRInT6y6Oc4hGITxrCg
content-encoding: gzip
via: 1.1 f358cf5f46d10c349187abd5e20e06ce.cloudfront.net (CloudFront)
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last-modified: Thu, 06 Oct 2022 14:49:36 GMT
server: AmazonS3
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assetscdn-wchat.freshchat.com/static/assets/ Frame AA24 5 KB
2 KB 8ms
8ms Script
application/javascript 143.204.215.55
AMAZON-02

General

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/chunk.b119e44805094a7aec07.js
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Response headers

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GET
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assetscdn-wchat.freshchat.com/static/assets/ Frame AA24 11 KB
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10ms Script
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AMAZON-02

General

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/chunk.f0e50d864072128887fc.js
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GET
H/1.1 200
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AMAZON-AES

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Full URL

https://wchat.freshchat.com/app/services/app/webchat/2995b9c6-3fbf-4d5d-b92f-cf1dd7f54cf9/config?domain=aHR0cDovL2hlbHBkZXNrLmVyYmdyb3VwLmNvbQ

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Response headers

Date: Wed, 16 Nov 2022 20:12:37 GMT
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GET
H/1.1 200
OK co-browsing.js Show response
wchat.freshchat.com/widget/js/ 26 KB
9 KB 106ms
105ms Script
application/javascript 54.88.197.161
AMAZON-AES

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Full URL

https://wchat.freshchat.com/widget/js/co-browsing.js

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js

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Date: Wed, 16 Nov 2022 20:12:37 GMT
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GET
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assetscdn-wchat.freshchat.com/static/assets/ Frame AA24 4 KB
5 KB 8ms
8ms Media
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AMAZON-02

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/notif.da662fefc5060dabf2859ea199198b14.mp3
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Response headers

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application/json 54.88.197.161
AMAZON-AES

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Full URL

https://wchat.freshchat.com/app/services/app/webchat/2995b9c6-3fbf-4d5d-b92f-cf1dd7f54cf9/user

Requested by

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Request headers

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Response headers

Date: Wed, 16 Nov 2022 20:12:37 GMT
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H/1.1 200
OK cb.css
wchat.freshchat.com/widget/css/ 1 KB
2 KB 95ms
95ms Stylesheet
text/css 54.88.197.161
AMAZON-AES

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Full URL

https://wchat.freshchat.com/widget/css/cb.css?t=1668629557708

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/js/co-browsing.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Request headers

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Response headers

Date: Wed, 16 Nov 2022 20:12:37 GMT
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GET
H/1.1 200
OK widget_info_v2 Show response
wchat.freshchat.com/app/services/app/webchat/2995b9c6-3fbf-4d5d-b92f-cf1dd7f54cf9/ Frame AA24 6 KB
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145ms XHR
application/json 54.88.197.161
AMAZON-AES

General

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Show headers Download Go to

Full URL

https://wchat.freshchat.com/app/services/app/webchat/2995b9c6-3fbf-4d5d-b92f-cf1dd7f54cf9/widget_info_v2?locales=en,en-US,en-US&platform=web

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Request headers

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Response headers

Date: Wed, 16 Nov 2022 20:12:37 GMT
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GET
H2 200 chunk.9daef4e830649c91f208.js Show response
assetscdn-wchat.freshchat.com/static/assets/ Frame AA24 59 KB
15 KB 9ms
8ms Script
application/javascript 143.204.215.55
AMAZON-02

General

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/chunk.9daef4e830649c91f208.js
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Request headers

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Response headers

date: Wed, 16 Nov 2022 20:10:59 GMT
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GET
H2 200 chunk.06dbc6116583eb762379.js Show response
assetscdn-wchat.freshchat.com/static/assets/ Frame AA24 267 KB
46 KB 10ms
9ms Script
application/javascript 143.204.215.55
AMAZON-02

General

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Show headers Download Go to

Full URL: https://assetscdn-wchat.freshchat.com/static/assets/chunk.06dbc6116583eb762379.js
Requested by: Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/fd-messaging.209997153977a3450524.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 143.204.215.55 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-143-204-215-55.fra53.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: f523bf3997717186673e604d4e19a2abd7402105845f4d0d73fed5210064f5ea

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date: Wed, 16 Nov 2022 20:09:14 GMT
content-encoding: br
via: 1.1 1f5757b46371746e677236d4fc67d364.cloudfront.net (CloudFront)
last-modified: Thu, 27 Oct 2022 11:43:33 GMT
server: AmazonS3
x-amz-cf-pop: FRA53-C1
age: 204
x-amz-server-side-encryption: AES256
etag: W/"f19eb03b66e354125c83d121670d685d"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript
cache-control: max-age=31536000, no-transform, public
x-amz-cf-id: -mstneCUt0KqeVpovo2QuyXwbGe5jREcXFVHwatJ2qNiPZKVo2O3uA==
expires: Fri, 27 Oct 2023 11:43:31 GMT

PUT
H/1.1 200
OK activity Show response
wchat.freshchat.com/app/services/app/webchat/2995b9c6-3fbf-4d5d-b92f-cf1dd7f54cf9/user/ebe80287-e03e-4d22-8af5-016fb1618807/ Frame AA24 17 B
1 KB 104ms
103ms XHR
application/json 54.88.197.161
AMAZON-AES

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Full URL

https://wchat.freshchat.com/app/services/app/webchat/2995b9c6-3fbf-4d5d-b92f-cf1dd7f54cf9/user/ebe80287-e03e-4d22-8af5-016fb1618807/activity

Requested by

Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/3799.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.88.197.161 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-88-197-161.compute-1.amazonaws.com

Software

fwe /

Resource Hash

f1ea07a1e51a389c8de07120ae5c2e432e9dd8f4fbd6f92489f185b0523a3fd4

Security Headers

Name	Value
Content-Security-Policy	style-src 'unsafe-inline' ; font-src 'self' data:; img-src 'self' * data:; connect-src 'self' ; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://.freshchat.com https://.freshworksapi.com; child-src 'self' blob:; media-src 'self' https://.freshchat.com; manifest-src 'self' https://.freshchat.com; default-src 'none';
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://wchat.freshchat.com/widget/?token=2995b9c6-3fbf-4d5d-b92f-cf1dd7f54cf9&referrer=aHR0cDovL2hlbHBkZXNrLmVyYmdyb3VwLmNvbQ==
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

Date: Wed, 16 Nov 2022 20:12:37 GMT
content-security-policy: style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
strict-transport-security: max-age=31536000; includeSubDomains
nel: { "report_to": "nel-endpoint-freshchat", "max_age": 60, "include_subdomains": true}
x-ratelimit-total: 3000
x-ratelimit-used-currentrequest: 1
x-envoy-upstream-service-time: 3
Connection: keep-alive
Content-Length: 17
x-xss-protection: 1; mode=block
x-request-id: 38a816da-be7b-44ed-995e-b937b24fd175
x-trace-id: 00-61c7dd09d8e402bf389bf388e4bef253-357bce23f320c739-00
server: fwe
x-ratelimit-remaining: 2996
report-to: { "group": "nel-endpoint-freshchat", "max_age": 60, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
Content-Type: application/json;charset=UTF-8
x-fw-ratelimiting-managed: true
cache-control: no-store
access-control-allow-credentials: true
x-server: 5323
x-ratelimit-limit: 3000

GET
H/1.1 200
OK category Show response
wchat.freshchat.com/app/services/app/webchat/2995b9c6-3fbf-4d5d-b92f-cf1dd7f54cf9/faq/ Frame AA24 237 B
1 KB 116ms
116ms XHR
application/json 54.88.197.161
AMAZON-AES

General

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Show headers Download Go to

Full URL

https://wchat.freshchat.com/app/services/app/webchat/2995b9c6-3fbf-4d5d-b92f-cf1dd7f54cf9/faq/category?platform=web&locales=en%2Cen-US%2Cen-US&since=&lastLocaleId=

Requested by

Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor.3474f8e0dcdb6126f26894076afa40d6.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.88.197.161 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-88-197-161.compute-1.amazonaws.com

Software

fwe /

Resource Hash

40184ead11ea0fed0f0aaf4983d57ec8232682229109606c9bec459b7e0be295

Security Headers

Name	Value
Content-Security-Policy	style-src 'unsafe-inline' ; font-src 'self' data:; img-src 'self' * data:; connect-src 'self' ; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://.freshchat.com https://.freshworksapi.com; child-src 'self' blob:; media-src 'self' https://.freshchat.com; manifest-src 'self' https://.freshchat.com; default-src 'none';
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

Accept: application/json
Referer: https://wchat.freshchat.com/widget/?token=2995b9c6-3fbf-4d5d-b92f-cf1dd7f54cf9&referrer=aHR0cDovL2hlbHBkZXNrLmVyYmdyb3VwLmNvbQ==
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

Date: Wed, 16 Nov 2022 20:12:37 GMT
content-security-policy: style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
strict-transport-security: max-age=31536000; includeSubDomains
nel: { "report_to": "nel-endpoint-freshchat", "max_age": 60, "include_subdomains": true}
x-ratelimit-total: 3000
x-ratelimit-used-currentrequest: 1
x-envoy-upstream-service-time: 14
Connection: keep-alive
Content-Length: 237
x-xss-protection: 1; mode=block
x-request-id: 06cea1d0-9523-4fc3-88ad-eb01581db436
x-trace-id: 00-7c94145558c8cb420114168873e1c213-4e368a6d6dc94bac-00
server: fwe
x-ratelimit-remaining: 2995
report-to: { "group": "nel-endpoint-freshchat", "max_age": 60, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
Content-Type: application/json;charset=UTF-8
x-fw-ratelimiting-managed: true
cache-control: no-store
access-control-allow-credentials: true
x-server: 5323
x-ratelimit-limit: 3000

GET
H2 200 8627.css
assetscdn-wchat.freshchat.com/static/assets/ Frame AA24 16 KB
3 KB 9ms
8ms Stylesheet
text/css 143.204.215.55
AMAZON-02

General

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/8627.css
Requested by: Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/fd-messaging.209997153977a3450524.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 143.204.215.55 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-143-204-215-55.fra53.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 93ac8e22ef8a241ddd954362cc979528693e4b7732dc5de26154d9bbf60011fb

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date: Wed, 16 Nov 2022 20:09:14 GMT
content-encoding: gzip
via: 1.1 1f5757b46371746e677236d4fc67d364.cloudfront.net (CloudFront)
last-modified: Thu, 27 Oct 2022 11:43:33 GMT
server: AmazonS3
x-amz-cf-pop: FRA53-C1
age: 215
x-amz-server-side-encryption: AES256
etag: W/"20f054b8b45ccd177447feada77d0895"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: text/css
cache-control: max-age=31536000, no-transform, public
x-amz-cf-id: HlCIp4lYiGGWTCfH89mlljHZTU7bq4MhCyeNPXXrcA2533IenRI_vA==
expires: Fri, 27 Oct 2023 11:43:31 GMT

GET
H2 200 chunk.628a675083b43474a40b.js Show response
assetscdn-wchat.freshchat.com/static/assets/ Frame AA24 137 B
578 B 10ms
9ms Script
application/javascript 143.204.215.55
AMAZON-02

General

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/chunk.628a675083b43474a40b.js
Requested by: Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/fd-messaging.209997153977a3450524.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 143.204.215.55 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-143-204-215-55.fra53.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 49c3013edf1418bbf91a918d399e49717da0543a72c2c7a9e6964063dd94dea8

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date: Wed, 16 Nov 2022 20:10:49 GMT
via: 1.1 1f5757b46371746e677236d4fc67d364.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA53-C1
age: 131
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
content-length: 137
last-modified: Thu, 27 Oct 2022 11:43:34 GMT
server: AmazonS3
etag: "09f1bb696676dad184d04bb7b3602926"
vary: Accept-Encoding
content-type: application/javascript
cache-control: max-age=31536000, no-transform, public
accept-ranges: bytes
x-amz-cf-id: -nAz948XVCDCT69ISDrJsLkjCmo1wVTNfCxs7zh06tR7DLeIvt6NAw==
expires: Fri, 27 Oct 2023 11:43:31 GMT

GET
H2 200 chunk.11d90f755164bc5505e0.js Show response
assetscdn-wchat.freshchat.com/static/assets/ Frame AA24 48 KB
14 KB 10ms
10ms Script
application/javascript 143.204.215.55
AMAZON-02

General

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/chunk.11d90f755164bc5505e0.js
Requested by: Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/fd-messaging.209997153977a3450524.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 143.204.215.55 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-143-204-215-55.fra53.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 88d243f25253d432a1c21a5a8baa8c9252c0f2a5586543b7935d2ee9fbe39d50

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date: Wed, 16 Nov 2022 20:10:49 GMT
content-encoding: gzip
via: 1.1 1f5757b46371746e677236d4fc67d364.cloudfront.net (CloudFront)
last-modified: Thu, 27 Oct 2022 11:43:33 GMT
server: AmazonS3
x-amz-cf-pop: FRA53-C1
age: 140
x-amz-server-side-encryption: AES256
etag: W/"123f4c9f2c2093fb886435e7016642c1"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript
cache-control: max-age=31536000, no-transform, public
x-amz-cf-id: KJQstRTrIcdzf2cysNJHb9zZJRaWkicpQVkfVwa6DT1qqox4uvMQxw==
expires: Fri, 27 Oct 2023 11:43:31 GMT

GET
BLOB 200
OK 967425a0-7755-407e-a2fb-fc0481a9c5b0
https://wchat.freshchat.com/ Frame AA24 152 B
0 Other
text/plain

General

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Full URL: blob:https://wchat.freshchat.com/967425a0-7755-407e-a2fb-fc0481a9c5b0
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: a3d08747462129e4b1e6756b57c9f24cc8dd7a6ad095cc416f5dbd52aaa5f7b2

Request headers

accept-language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

Content-Length: 152

GET
H/1.1 200
OK img_d3pnajit3n_87c9bff054601b1e6fe1fecadf8ab3fc9718fc38b59defdedc236a332884d028.png
fc-use1-00-pics-bkt-00.s3.amazonaws.com/e7c634dd26ef9c94a03b98805dbf6ca202bbfee3f5c0d8b4f5a2be2156a66a15/f_marketingpicFull/u_505a8b6ba3533317b1a70a5219629f3d72f9501b3b7e14e0aa177c30299aeed6/ Frame AA24 394 KB
394 KB 364ms
159ms Image
image/png 54.231.128.145
AMAZON-02

General

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Show headers Download Go to Show image

Full URL: https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e7c634dd26ef9c94a03b98805dbf6ca202bbfee3f5c0d8b4f5a2be2156a66a15/f_marketingpicFull/u_505a8b6ba3533317b1a70a5219629f3d72f9501b3b7e14e0aa177c30299aeed6/img_d3pnajit3n_87c9bff054601b1e6fe1fecadf8ab3fc9718fc38b59defdedc236a332884d028.png
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 54.231.128.145 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1-w.amazonaws.com
Software: AmazonS3 /
Resource Hash: 1b5b6c57c7ac1c6dee6dafaf14b2639bc56686d0fe5453d55f22a8066c8e4b57

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

Date: Wed, 16 Nov 2022 20:12:39 GMT
x-amz-version-id: ZCR7mq0pjRE9vnlFq1W_z4CJrPZ7Sjgw
Last-Modified: Thu, 10 Nov 2022 15:55:36 GMT
Server: AmazonS3
x-amz-request-id: GCE9WCKY3V1CZ9MB
ETag: "99324e4af2f3e9612c8d892760052e78"
x-amz-server-side-encryption: AES256
Content-Type: image/png
x-amz-storage-class: REDUCED_REDUNDANCY
Accept-Ranges: bytes
Content-Length: 403231
x-amz-id-2: 4GD4Xw0W8BvO2thIupI6MkGWP7ZSvYh+N9OCLoRTdk7Y9qTuZ/u/fH3yZ2I+Q0vgmkAFoAqhBDY=

Verdicts & Comments Add Verdict or Comment

236 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

4 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
helpdesk.erbgroup.com/	1969-12-31 23:59:59	Name: _x_m Value: x_c
helpdesk.erbgroup.com/	1969-12-31 23:59:59	Name: _x_w Value: 14
helpdesk.erbgroup.com/	1969-12-31 23:59:59	Name: _itildesk_session Value: b1N0bnNLUFhOZ24wNVV4VUNtbXpyRlc1VzBoSVk1V2RlNE83U1JFWVplVFE5RWpUS2VuV000SitMMGRxUXNKcVY5Q2dYSENSN1dYNXBmcG0vTk5iVFJZVXVvRGNPaHVjdFA2MXpma1ZmQXJMcURkaEdOWW41WEdVdmxudEphTXVKWmVaWWlhYjNkMnp5V2xYblM3NUI4VWZRbHJPczRSb0JhRm5vWFpjSEF0TlZ2b25OdkVDRjFWUnlNNEZtTTN1LS1McW9nRjRLS2orWXc1dzdQZDdDVzJBPT0%3D--9134c123e791268421aecc3fbc3a074200950caf
.helpdesk.erbgroup.com/	1970-01-20 16:16:05	Name: _fw_crm_v Value: 0444b891-41a9-4387-a6aa-beeb75a0621a

1 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
network	error	URL: https://erbgroupofcompanies-org.myfreshworks.com/api/v2/users/510544940773090735/image?variant=SMALL Message: Failed to load resource: the server responded with a status of 401 (Unauthorized)

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshservice.com
assets10.freshservice.com
assets2.freshservice.com
assets3.freshservice.com
assets5.freshservice.com
assets6.freshservice.com
assets7.freshservice.com
assets8.freshservice.com
assets9.freshservice.com
assetscdn-wchat.freshchat.com
erbgroupofcompanies-org.myfreshworks.com
erbgroupofcompanies.attachments.freshservice.com
fc-use1-00-pics-bkt-00.s3.amazonaws.com
fe-perf-assets.freshworks.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.erbgroup.com
rts-static-prod.freshworksapi.com
rum.haystack.es
wchat.freshchat.com
13.32.27.28
13.32.27.47
13.32.27.55
13.32.27.84
13.32.27.94
143.204.215.36
143.204.215.55
2a00:1450:4001:806::2003
2a00:1450:4001:813::200a
44.196.81.18
54.172.208.214
54.231.128.145
54.82.41.53
54.84.179.77
54.88.197.161
65.9.66.109
02a00e3ef645e0351f654665d42b03388e6a73e0ab4f853c8904faecf322b229
0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b
0b1182c43d8e2d9ad2bf4d160d19a5f385047c4a0f88b05332140308d458390d
1b0420d39f42f1f6c0cdaeffb7f343cdfb37832b9dbfd479674ec1434db39b32
1b5b6c57c7ac1c6dee6dafaf14b2639bc56686d0fe5453d55f22a8066c8e4b57
1ee0d6b99fcd6f566986027fe8c17b1cfb0f7be39902aba77462706f146e489d
40184ead11ea0fed0f0aaf4983d57ec8232682229109606c9bec459b7e0be295
49c3013edf1418bbf91a918d399e49717da0543a72c2c7a9e6964063dd94dea8
4bcb2d18376877308e5381a9e87a17b506c97b1b5575ba10c82fa0e8b20249df
5105ddc1d07ae971c2e6d2af9e3322bf7580c831743b875cb5e9b01740fd7909
55d2ab860a7100b201e762c2046bc65a5d16236a0263dee3e95c711be581b345
5a319fb3dbfc31ad92546e9621ffd2f60b7bd095a23ba294b8fd83d61df0a3d8
6eb602afdefdca66cef7ac47a674c31ff97d7cc5c0c03fa909b2ed64aea16d8c
7304d86d7c6c039699667162fe39abeb7d531f7f6acba2619a885d39a59ff6c5
7519c53ed135a2bc0a185a677e8aae7b023e48e94be75617e40a1ef50206a9cc
76757ef678e74510673670f253fea1f89b87712c316ef719a697c7f6ddae04ee
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helpdesk.erbgroup.com Open in urlscan Pro 54.82.41.53 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

54 Requests

93 %HTTPS

13 %IPv6

10 Domains

20 Subdomains

16 IPs

2 Countries

1790 kBTransfer

6347 kBSize

4 Cookies

4 Outgoing links

Page URL History

Redirected requests

54 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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helpdesk.erbgroup.com Open in urlscan Pro
54.82.41.53 Public Scan

Screenshot
Live screenshot

Full Image

54
Requests

93 %
HTTPS

13 %
IPv6

10
Domains

20
Subdomains

16
IPs

2
Countries

1790 kB
Transfer

6347 kB
Size

4
Cookies

54 HTTP transactions
0 data transactions