www.nordstrom.com Open in urlscan Pro
151.101.2.132  Public Scan

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Effective URL: https://www.nordstrom.com/browse/customer-service/shipping-methods-charges?utm_source=N_transactional&utm_medium=email&utm...
Submission: On April 25 via manual from IN — Scanned from DE

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Kids
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 * WOMEN'S SHOES

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 * MEN'S CLOTHING

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 * GENDER INCLUSIVE

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 * TOP BRANDS

 * BDG Urban Outfitters
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 * MEN'S ACTIVEWEAR

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 * MEN'S ACTIVE SHOES

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Spring Home
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Estée Lauder
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 * SPACE: EMERGING & ADVANCED DESIGNER BRANDS

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 * Totême


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 * Ready-to-Wear
 * Accessories
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 * MEN'S EMERGING & ADVANCED DESIGNER BRANDS

 * AMI Alexandre Mattiussi
 * Bode
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 * Palm Angels
 * Rick Owens
 * Stone Island
 * The Elder Statesman
 * VISVIM

Get Inspired
 * Gifts: Get Inspired


 * POP-IN FOR GIFTS @ NORDSTROM


 * BEAUTY GIFTS


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Gift Guide
 * Brands: Get Inspired


 * CUSTOMERS LOVE

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 * Nordstrom
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 * BRANDS A-Z

 * * #
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Main content
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Customer Service
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 * Find a Store

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FEATURED

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PICKUP IN STORE & DELIVERY OPTIONS

Pick up today curbside (at Nordstrom stores) or in store (at Nordstrom and
Nordstrom Rack). Shop a wider selection of items when you pick up tomorrow
(available in most areas). Plus, free gift wrapping is available at Nordstrom
stores!

ShowBuy Online & Pick Up in Store or Curbside


Get your items faster with free in-store or curbside pickup. Just enter your zip
code to see local pickup locations—in-store pickup of Nordstrom.com items is now
also available at some Nordstrom Rack locations!

Find Your Nearest Store

1) Set Your Store in a Search Results Page
When you're viewing a category or search results page, look for "Free Pickup" in
your filter options. Tap "Set location" and enter your zip code. Select the
store where you'd like to pick up your items and start shopping. You can choose
"Pick Up Today" to shop a single store's selection or "Pick Up Tomorrow" to shop
a wider selection in your area and we'll get it to your chosen store the next
day.

2) Set Your Store on a Product Details Page
On a product details page, select "Free Pickup," enter your zip code and select
your store. Hit the "Add to Bag" button and check out. 

3) Pick Up in Store or Curbside
You'll get an email or app notification when your order is ready for pickup
letting you know where to go inside the store or directions for Curbside Pickup
(Curbside Pickup is available at Nordstrom stores only, not at Nordstrom Rack
stores). When you get to the store, we may ask to see your personal
identification. We'll hold your order for 7 days, so stop by soon!

Gift Options
Get free gift wrapping when you pick up your order at a Nordstrom store. Choose
gift options when you check out. Some items may not be eligible for certain
gift-wrap options.

In-store and at-store pickup:
Gift message (free)
DIY gift kit (free)
Packaged in a Nordstrom box (free)
Wrapped in our signature gift wrap (free)

FAQ

How will I know when my order is ready for pickup?
We'll send you an email or app notification as soon as your order is ready.

Can I request Curbside Pickup at multiple stores?
Yes, but only one order—and store—at a time. After you pick up your first order
at the first store, you'll be able to request Curbside Pickup for another order
at a different store.

Where is the Curbside Pickup area at my store?
Each store has designated parking for Curbside Pickup. When your order is ready,
the specific pickup area will be listed in your order details.

How long will I have to pick up my order?
We'll hold your order for 7 days, so stop by soon!

ShowPick Up Today or Tomorrow


Get your items faster with free in-store or curbside pickup. Just enter your zip
code to see local pickup locations—in-store pickup of Nordstrom.com items is now
also available at some Nordstrom Rack locations!

When you're viewing a category, search page or product details page, look for
the "Pick Up Today" and "Pick Up Tomorrow" options:

 * Pick Up Today: shows the current selection in your single chosen pickup store
 * Pick Up Tomorrow: shows the selection of all locations in your area, and
   we'll ship the item to your chosen store for pickup the next day—now also
   available at some Nordstrom Rack stores. Available in Atlanta, Austin,
   Baltimore, Boston, Chicago, Dallas, Denver, Detroit, Houston, Los Angeles,
   Miami, Minneapolis, the New York area, Philadelphia, Portland, San Diego, San
   Francisco, Seattle, Washington, D.C., and West Palm Beach.

FAQ

How will I know when my order is ready for pickup?
We'll send you an email or app notification as soon as your order is ready.

Can I request Curbside Pickup at multiple stores?
Yes, but only one order—and store—at a time. After you pick up your first order
at the first store, you'll be able to request Curbside Pickup for another order
at a different store.

Where is the Curbside Pickup area at my store?
Each store has designated parking for Curbside Pickup. When your order is ready,
the specific pickup area will be listed in your order details.

How long will I have to pick up my order?
We'll hold your order for 7 days, so stop by soon!

ShowShip to Store


Have your order shipped to any Nordstrom or Nordstrom Rack location and pick it
up at your convenience.

1) Buy Online
Go to Checkout and tap "Ship to a Nordstrom Store" in the shipping address
section.

2) Pick Up in Store
You'll receive an email or app notification when your order has been delivered
to the store. Go to Order Pickup to collect your order. We may ask to see your
personal identification. We'll hold your order for 7 days. After that, the order
will be returned and you will be refunded. Check your store's hours.

Gift Options
Get free gift wrapping when you pick up your order at a Nordstrom store. Choose
gift options when you check out. Some items may not be eligible for certain
gift-wrap options.

In-store and at-store pickup:
Gift message (free)
DIY gift kit (free)
Packaged in a Nordstrom box (free)
Wrapped in our signature gift wrap (free)

We have easy ways to deliver your items right to you.


ShowFree Shipping


FREE SHIPPING & FREE RETURNS
We'll ship almost anything on our site to anywhere in the United States—even
Alaska, Hawaii and Puerto Rico—for free.

WE OFFER FREE STANDARD SHIPPING, ALL THE TIME.
Estimated delivery date will be noted on the product's page and at Checkout.

General Merchandise Guideline
Ordering deadlines vary based on shipping options. See our charts for specific
cutoff dates and times.

For more info, call 1.888.282.6060.

Need It Faster?
Try our expedited shipping.

Need It Now?
Try Buy Online & Pick Up in Store, shop eGift Cards or get Same-Day Delivery (in
the NYC area).

Shipping to Canada or Another Country?
We're now in Canada! Shop our selection on Nordstrom.ca.
For other international orders, find out more.

Don't Love It?
Return it for free. It's that easy.
Returns & Exchanges

For more information, call 1.888.282.6060.

EXCEPTIONS & SPECIAL INSTRUCTIONS

Nordstrom Rack
Free Standard Shipping is not valid in Nordstrom Rack stores.

International Orders
Free Standard Shipping is not valid on international orders. For delivery to
international addresses, please confirm or change your country by clicking the
country flag or name at the bottom of any page. Certain restricted items cannot
be shipped to international addresses. International customers will be notified
to remove these items during Checkout.

Special Locations
Shipments to APO/FPO addresses require additional processing time after delivery
to the military post office.

Expedited orders shipping to Alaska and Hawaii require 1 additional day to
deliver.

Rural domestic addresses require 1 or more additional days to deliver.

Gift Cards
Gift Cards ship separately, free of charge, via Standard Shipping and usually
arrive within 4-7 business days. Two Business Day delivery is available for a $9
shipping fee. To expedite a Gift Card to Alaska or Hawaii, please call
1.877.771.4438 to place your order; allow 1 extra business day for shipping. Our
eGift Cards are emailed within 4 hours of credit approval. International
customers cannot purchase or redeem Gift Cards online at this time.

Beauty
We reserve the right to limit quantities ordered. Some beauty items may be
considered hazardous materials due to their alcohol content and cannot be
shipped to certain ZIP codes in Alaska, Hawaii, PO boxes, military addresses
(diplomatic pouch mail, APO, FPO, Guam, Puerto Rico and U.S. Virgin Islands) or
international addresses. Please call 1.800.7beauty for further shipping info.

Fine Jewelry
Fine jewelry and watch orders over $1,500 are shipped insured via expedited
shipping at no additional charge. A signature is required upon delivery. These
orders cannot be shipped to international addresses.

Designer Collections
Collection items follow the shipping options and charges outlined in expedited
shipping. Please consult a Designer Specialist at 1.877.543.7463 for specific
questions related to shipping, exchanges and returns.

Customized/Engraved Items
These items may be shipped only via Standard Shipping and usually arrive within
3-4 weeks. For shipping timeframes on customized items shipped internationally,
please contact customer service.

Special Orders
Certain in-stock items may require 5-8 business days for delivery. These special
orders cannot be shipped to PO boxes or military addresses (APO, FPO, Guam,
Puerto Rico and U.S. Virgin Islands).

Green Shipping
In our continued effort to minimize waste and lessen our impact on the
environment, please note that your order may arrive in a slightly used shipping
box.

Questions? Call 1.888.282.6060 or chat with us online.

ShowShip to Store


Have your order shipped to any Nordstrom location and pick it up at your
convenience.

1) Buy Online
Go to Checkout and tap "Ship to a Nordstrom Store" in the shipping address
section.

2) Pick Up in Store
You'll receive an email when your order has been delivered to the store. Go to
Order Pickup to collect your order. We may ask to see your personal
identification. We'll hold your order for 7 days. After that, the order will be
returned and you will be refunded. Check your store's hours.


Gift Options
Get free gift wrapping when you pick up your order at a Nordstrom store. Choose
gift options when you check out. Some items may not be eligible for certain
gift-wrap options.

In-store and at-store pickup:
Gift message (free)
DIY gift kit (free)
Packaged in a Nordstrom box (free)
Wrapped in our signature gift wrap (free)

ShowExpedited Shipping


Our two-day and next-day shipping options for eligible items will get it to you
faster.

Expedited Shipping Prices
Standard Shipping: Free
Two Business Days: $12
Next Business Day: $20

Expedited Shipping Ordering Deadlines & Arrivals
Order Before Noon ET:

Sunday
arrives:
Wednesday (Two Business Days)
Tuesday (Next Business Day)

Monday
arrives:
Wednesday (Two Business Days)
Tuesday (Next Business Day)

Tuesday
arrives:
Thursday (Two Business Days)
Wednesday (Next Business Day)

Wednesday
arrives:
Friday (Two Business Days)
Thursday (Next Business Day)

Thursday
arrives:
Monday (Two Business Days)
Friday (Next Business Day)

Friday
arrives:
Tuesday (Two Business Days)
Monday (Next Business Day)

Saturday
arrives:
Wednesday (Two Business Days)
Tuesday (Next Business Day)

ShowInternational Shipping


Wherever it's going, we'll get it there for you.

International Shipping

Don't love it? Return it for free. It's that easy.
Returns & Exchanges

Easy online order pickup and returns in your neighborhood.
Find Out More

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WE SHIP TO GERMANY

A few things to know:
 * Prices and payment are shown in EUR.
 * International shipping costs are based on your items, shipping method and
   destination.
 * Not shipping to Germany? Change your country

Get more details or contact us if you have questions about international
shipping.
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