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< Our commitment to your security
Our commitment to your security
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WORKING WITH YOU TO KEEP YOUR INFORMATION SCHWABSAFE®.

We're dedicated to protecting your account, and working with you to make it even
more secure. 




SECURITY KNOWLEDGE CENTER

Visit our how-to guides, tips, and more to help you stay safe online. Learn more
> 


HOW WE PROTECT YOU.

We're always updating our technology, people, and protocols to keep your
personal and financial information safe. While we can't share the details, here
are some of the ways we protect you.

 * MULTI-LAYERED TECHNOLOGY
   
   Our sites feature encryption and risk-based security technology. These
   controls, combined with automated alerts, an identity verification process
   and rigorous monitoring, help defend against unauthorized account access.

 * HIGHLY-TRAINED SPECIALISTS
   
   Employees who handle sensitive information are trained in privacy and
   security. Our commitment to the privacy of your personal and financial
   information can be found here.

 * SECURE PROCESS AND PROCEDURES
   
   Whether you call, visit a branch or go online, your identity will be verified
   before any sensitive information is discussed.


HOW TO DO YOUR PART.

To ensure your information is as safe as it can be, security has to be a
partnership. Here's what you can do to make your account even more secure.

 * SET UP SECURITY ALERTS.
   
   Go to the Schwab Security Center and sign up to receive notifications so
   you'll know immediately when activity occurs in your accounts.*
   
   Click here to set up your alerts
 * ENROLL IN ADVANCED AUTHENTICATION.
   
   Make your Schwab sign in more secure with two-step verification. After
   enrolling, you'll receive a one-time security code to use with your password
   each time you sign in for stronger account protection.
   
   Click here to enroll
 * SIGN UP FOR VOICE ID.
   
   Access your account over the phone by saying the passphrase when prompted.
   Voice ID is fast, convenient and secure.*
   
    
   
   Call us to enroll at 800-435-4000.
   
    


HOW TO STAY SAFE ONLINE.


HOW TO STAY SAFE ONLINE.

 * Step
   1
   CHECK YOUR ACCOUNT.
   
   Regularly view your account activity and look out for suspicious
   transactions.

 * Step
   2
   DON'T SHARE PERSONAL INFORMATION.
   
   Don't post personal sensitive information on social media. That includes
   details such as contact and personally identifiable information.

 * Step
   3
   BE CAUTIOUS OF PHISHING ATTEMPTS.
   
   Don't open or accept communications from an unfamiliar source, including
   phone calls, emails, or texts. Instead, reach out to the individual or
   company using the contact information from their official website.

 * Step
   4
   VERIFY PAYMENT REQUESTS.
   
   Requests for payments using gift cards and prepaid debit cards are often
   associated with scams.


SECURITY GUARANTEE

Schwab will cover losses in any of your Schwab accounts due to unauthorized
activity. Learn more >


WANT TO LEARN MORE?

Explore other security topics and measures.

 * Security Knowledge Center
   
 * SchwabSafe video library
   
 * Schwab Security Guarantee
   
 * Protecting Senior Investors
   


ADDITIONAL STEPS YOU CAN TAKE.

 * PROTECT YOURSELF.
   
   Utilize these helpful guides and security features to protect yourself
   online.
   
   Online security checklist 
   
   Identity theft checklist
   
   Schwab Voice ID service*
   
   Verification at login*
   
   Protecting Senior Investors

 * SUSPECT FRAUD?
   
   If you suspect fraud or identify theft with your Schwab account, contact us
   immediately.
   
   Call 877-862-6352.
   
   If you are abroad, call +1-602-355-7300.
   
   Identity theft checklist

 * REPORT UNAUTHORIZED ACTIVITY.
   
   Report unauthorized activity immediately to Schwab as well as credit bureaus
   and appropriate government agencies.
   
   Equifax
   800-525-6285
   
   Experian
   888-397-3742
   
   TransUnion
   800-680-7289
   
   FTC identity theft site

 * REPORT A VULNERABILITY.
   
   If you believe you have found a vulnerability in one of our products or
   services, please let us know by following these steps on our Report a
   Vulnerability page.


CONTACT

 * HAVE QUESTIONS ABOUT SECURITY AT SCHWAB?
   
   Call us at 800-435-4000.

*This feature is not available to participants in workplace retirement plans
administered by Schwab Retirement Plan Services, Inc.   

(0523-3WMH)
Investment and Insurance Products Are: Not FDIC Insured • Not Insured by Any
Federal Government Agency • Not a Deposit or Other Obligation of, or Guaranteed
by, the Bank or any of its Affiliates • Subject to Investment Risks, Including
Possible Loss of Principal Amount Invested

The Charles Schwab Corporation provides a full range of brokerage, banking and
financial advisory services through its operating subsidiaries. Its
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affiliates offer investment services and products. Its banking subsidiary,
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deposit and lending services and products.

This site is designed for U.S. residents. Non-U.S. residents are subject to
country-specific restrictions. Learn more about our services for non-U.S.
residents, Charles Schwab Hong Kong clients, Charles Schwab U.K. clients.

© 2024 Charles Schwab & Co., Inc. All rights reserved. Member SIPC. Unauthorized
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