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    * Employee Engagement Create a culture that ensures employees are involved,
      enthusiastic and highly productive in their work and workplace.
    * Employee Experience Analyze and improve the experiences across your
      employee life cycle, so your people and organization can thrive.
    * Leadership Identify and enable future-ready leaders who can inspire
      exceptional performance.
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Gallup
 * Consulting Expertise
    * Employee Engagement Create a culture that ensures employees are involved,
      enthusiastic and highly productive in their work and workplace.
    * Employee Experience Analyze and improve the experiences across your
      employee life cycle, so your people and organization can thrive.
    * Leadership Identify and enable future-ready leaders who can inspire
      exceptional performance.
    * Culture Transformation Understand the culture you have, define the one you
      want and make your organizational identity a competitive advantage.
    * Customer Centricity Put the customer at the core of every part of your
      organization to deliver exceptional experiences and grow your business.
    * Organizational Effectiveness Ensure that you have the right strategy,
      culture, people, structure and processes in place to achieve your goals.

 * Services & Solutions
    * Featured
      * CliftonStrengths® Assessment
      * Gallup Access Platform
      * Q12® Survey
      * Gallup World Poll
      * Leading with Strengths
      * Books
    * Workplace Solutions Learn how to develop and engage employees to create an
      exceptional workplace and boost your business outcomes.
    * Public Sector Solutions Learn how to discover the data you need to help
      your organization make better decisions and create meaningful change.
    * CliftonStrengths® Solutions Learn how to use the CliftonStrengths®
      assessment and strengths-based development to accomplish your goals.
    * Education Solutions Learn how to improve your students’ development and
      engagement so they can thrive in and out of the classroom.

 * Learning & Events
    * Featured
      * Gallup at Work Summit
      * Gallup Global Strengths Coach Course
      * Boss to Coach Journey
    * Learning Discover courses and other experiences that bring out what’s best
      in you, the people around you and your entire organization.
    * View All Events Browse webinars and in-person learning sessions to fit
      your interests.

 * News & Indicators
    * Gallup News Get our latest insights on the topics that matter most to
      leaders around the world.
    * Global Indicators Explore the official statistics for measuring what
      matters most at work and in life, including:
      * Employee Engagement
      * Employee Retention & Attraction
      * Leadership & Management
      * Life Evaluation Index
      * View More Global Indicators
    * Featured Newsletters
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Indicators


EMPLOYEE ENGAGEMENT

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What We Measure
Employee engagement is the involvement and enthusiasm of employees in both their
work and workplace. Highly engaged teams outperform the rest in business
outcomes critical to the success of your organization.
Annual Employee Engagement
U.S.
32%
2
Global
23%
2
Best-Practice Organizations
72%
2
 * Why It Matters
 * Related Content
 * Next Steps
 * For Media

Why it matters


WHY DOES EMPLOYEE ENGAGEMENT RESEARCH MATTER?

We've tracked employee engagement across thousands of organizations globally
using our engagement survey, the Q12®, which measures employees' perspectives on
the most crucial elements of your workplace culture. Measuring and managing
engagement in your organization is critical to the success of your employees and
organization as a whole. Engaged employees have higher wellbeing, better
retention, lower absenteeism and higher productivity.

Explore Employee Engagement Trends From Around the World


 * COUNTRY


 * REGIONAL


 * GLOBAL


COUNTRY

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REGIONAL

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GLOBAL

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Download employee engagement trends by country.

Download Data to view employee engagement trends


DISCOVER U.S. EMPLOYEE ENGAGEMENT TRENDS



Time after time, the Gallup Q12® items have proven to be the most effective
survey questions for measuring employee engagement. Collectively, they indicate
the level of employee engagement at any organization. Individually, they reveal
which employee needs are not being met, pointing to clear opportunities to move
the needle on engagement.


Q00. OVERALL SATISFACTION

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Q01. KNOWING WHAT'S EXPECTED

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Q02. MATERIALS AND EQUIPMENT

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Q03. DOING WHAT YOU DO BEST

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Q04. RECEIVING RECOGNITION

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Q05. SOMEONE CARING AT WORK

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Q06. SOMEONE ENCOURAGING DEVELOPMENT

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Q07. OPINIONS COUNTING AT WORK

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Q08. MISSION/PURPOSE

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Q09. COMMITMENT TO QUALITY WORK

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Q10. BEST FRIEND AT WORK

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Q11. TALKING ABOUT PROGRESS

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Q12. LEARNING AND GROWING

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Download all data for the Q12 item trends.

Download Data to view Q12 trends


SURVEY METHODS

Employee engagement reflects the involvement and enthusiasm of employees in
their work and workplace. Gallup categorizes an organization’s employees as
engaged, not engaged or actively disengaged. Employees can become engaged when
their basic needs are met and when they have a chance to contribute, a sense of
belonging, and opportunities to learn and grow.

Engaged employees are highly involved in and enthusiastic about their work and
workplace. They are psychological “owners,” drive performance and innovation,
and move the organization forward.

Not engaged employees are psychologically unattached to their work and company.
Because their engagement needs are not being fully met, they’re putting time --
but not energy or passion -- into their work.

Actively disengaged employees aren’t just unhappy at work -- they are resentful
that their needs aren’t being met and are acting out their unhappiness. Every
day, these workers potentially undermine what their engaged coworkers
accomplish.

To determine the percentage of engaged, not engaged and actively disengaged
employees, Gallup uses a proprietary formula founded on extensive research about
how the engagement elements, as measured by the Gallup Q12, relate to various
workplace outcomes. For this reason, employee engagement is a much higher bar
than merely satisfaction or metrics that combine “strongly agree” and “agree”
responses into a “percent favorable” engagement index. When reporting
percentages for engaged, not engaged and actively disengaged employees, Gallup
may adjust the percentage for the middle category (i.e., not engaged) in the
case that categorical percentages do not add up to 100% due to rounding.

The current standard is to ask each employee (a census survey; median
participation rate is 84%) to rate the Q12 statements using six response
options, from 5 = strongly agree to 1 = strongly disagree, and the sixth
response option -- don’t know/does not apply -- is unscored. Gallup’s
proprietary formula does not require perfect agreement with all Q12 elements for
employees to be classified as engaged.

The Gallup Q12 items are Gallup proprietary information and are protected by
law. You may not administer a survey with the Q12 items or reproduce them
without written consent from Gallup. Copyright © 1993-1998 Gallup, Inc. All
rights reserved.

Learn more about the Gallup Q12 items.

Global employee engagement data are collected using the Gallup World Poll, which
has conducted surveys of the world’s adult population, using randomly selected
samples, since 2005. The survey is administered annually in person or by
telephone, covering more than 160 countries and areas since its inception.
Gallup’s global engagement data reflect the responses of adults, aged 15 and
older, who are employed for any number of hours by an employer. Gallup does not
provide country-level data (three-year aggregate across 2020, 2021 and 2022
Gallup World Poll survey years) or country-level percentage-point change data
(three-year aggregate) for any country with an aggregate n size of fewer than
300. However, results from countries with a sample of any size during the 2022
World Poll collection year are included in regional and global results. See the
State of the Global Workplace: 2023 Report for more details on Gallup World Poll
methodology.

Results for the Gallup poll of U.S. employees are based on self-administered web
surveys of a random sample of adults who are aged 18 and older, working full
time or part time for organizations in the United States, and members of the
Gallup Panel. Gallup uses probability-based, random sampling methods to recruit
its Panel members. Gallup weighted the obtained samples to correct for
nonresponse. Nonresponse adjustments were made by adjusting the sample to match
the national demographics of gender, age, race, Hispanic ethnicity, education
and region. Demographic weighting targets were based on the most recent Current
Population Survey figures for the aged 18 and older U.S. population. In addition
to sampling error, question wording and practical difficulties in conducting
surveys can introduce error or bias into the findings of public opinion polls.

In line charts on this webpage, Gallup labels some data points with a year and
month. Years that have only one data point labeled with the year and "Jan"
(abbreviated for "January") reflect annual survey results. Years that have one
data point labeled with a specific month besides January or that have multiple
data points labeled with specific months reflect results obtained during the
noted month(s). When Gallup’s survey field dates for one data point occur in
more than one month, Gallup labels the data point with the ending month.

Related Content


HERE'S HOW EMPLOYEES ACROSS THE GLOBE ARE DOING

These data are more than just numbers. Check out this content for an in-depth
look at how engagement trends affect employees and their workplaces.

--------------------------------------------------------------------------------

Featured Report


WHAT IS THE STATE OF THE GLOBAL WORKPLACE?

Discover how employees around the world experienced life and work last year.
Explore Gallup's State of the Global Workplace report for global, regional and
country-level insights on employee engagement, daily negative emotions and the
job market.

Get the Reportabout State of the Global Workplace

--------------------------------------------------------------------------------

Featured Book


MANAGING THE BIGGEST LEADERSHIP ISSUE OF OUR TIME: CULTURE SHOCK

Remote and hybrid work are here to stay. Gallup's latest book, Culture Shock,
offers a deep analysis of this new reality and its implications for managers,
employees, customers and organizations everywhere.

Learn Moreabout Managing the Biggest Leadership Issue of Our Time: Culture Shock

--------------------------------------------------------------------------------

Featured Article


THE POWER OF STRENGTHS + ENGAGEMENT

Combining employee engagement and strengths creates sustainable high
performance. Learn how to help employees be the best version of themselves and
achieve more by building a culture of engagement and committing to developing
the unique strengths of each employee.

Read Moreabout The Power of Strengths + Engagement
Next Steps


HOW DOES YOUR WORKPLACE COMPARE?

Global and regional data tell a story -- but the story of your organization is
different. Gallup has been tracking employee engagement metrics for decades and
helping thousands of other companies to do the same.

Check out the options below for next steps or solutions:
Discover more about employee engagement and find the answers to your questions.
Navigate this comprehensive guide, "What Is Employee Engagement and How Do You
Improve It?" to learn more about all things engagement.

Learn More

Uncover the solutions to create a winning engagement strategy. Partner with
Gallup to learn about what your employees need. Every organization needs an
engagement strategy, one that is proven to work and help your employees succeed.

Reach out to us


GET CONNECTED

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   this topic.
 * Subscribe to our global indicators list to be notified when we publish new
   indicator content and update data on existing pages.

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