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PRIVACY: IT’S ALL ABOUT YOU
We understand that when you use our cloud services, you’re entrusting us with
one of your most valuable assets—your data.
We ground our commitments in strong contractual guarantees, so you can trust
that we’ll protect the privacy and confidentiality of your data and will only
use it in a way that’s consistent with your expectations.
Learn about Trusted data protection
--------------------------------------------------------------------------------
* Control your data
* Where your data is located
* Securing your data
* Defending your data
Control your data
* Control your data
* Where your data is located
* Securing your data
* Defending your data
YOU CONTROL YOUR DATA
Our time-tested approach to privacy is grounded in our commitment to give you
control over the data you put in the cloud. In other words, you control your
data. Microsoft guarantees this with the contractual commitments we make to you.
YOUR DATA BELONGS TO YOU
Your data is your business, and you can access, modify, or delete it at any
time. Microsoft will not use your data without your agreement, and when we have
your agreement, we use your data to provide only the services you have chosen.
Learn more
YOUR CONTROL OF YOUR DATA
Your control over your data is reinforced by Microsoft compliance with broadly
applicable privacy laws such as the GDPR and privacy standards such as the
world’s first international code of practice for cloud privacy, ISO/IEC 27018.
Learn more about GDPR Learn more about ISO/IEC 27018
INDEPENDENT AUDIT REPORTS
You have access to independent audit reports of our compliance with privacy
standards, which in turn offers support for meeting your own privacy
obligations.
Learn more about independent audit reports
DATA PROCESSING ONLY WITH CONSENT
We only process your data based on your agreement and in accordance with the
strict policies and procedures that we have contractually agreed to. We do not
share your data with advertiser-supported services, nor do we mine it for any
purposes like marketing research or advertising.
Learn about our Online Service Terms
SUBCONTRACTORS DATA RESTRICTIONS
When we deploy subcontractors or subprocessors to perform work that requires
access to your data, they can perform only the functions that Microsoft has
hired them to provide, and they are bound by the same contractual privacy
commitments that Microsoft makes to you. The Microsoft Online Services
Subprocessor List identifies authorized, subprocessors, who have been audited
against a stringent set of security and privacy requirements in advance.
Learn about our Subprocessors list notifications
KNOW WHERE YOUR DATA IS LOCATED AND HOW IT’S USED
When you use Microsoft commercial cloud services, we’ll help you choose the
service and data location that is right for your business.
Learn more
CHOICES FOR DATACENTERS
Use the tools and options available with Microsoft online services such as
Microsoft Azure, Microsoft Dynamics 365 and Power Platform, and Microsoft 365 to
determine where you want to store your data.
Learn more about Microsoft Azure Learn more about Microsoft Dynamics 365 and
Power Platform
CHOICES FOR DATA RESIDENCY
Microsoft offers data residency around the world, helping to ensure that
resiliency and compliance requirements can be honored within geographic
boundaries. We back these capabilities with contractual commitments and
transparency regarding how we store and process your data.
Learn more about Microsoft 365 services
--------------------------------------------------------------------------------
WE SECURE YOUR DATA AT REST AND IN TRANSIT
With state-of-the-art encryption, Microsoft protects your data both at rest and
in transit. Our encryption protocols erect barriers against unauthorized access
to the data, including two or more independent encryption layers to protect
against compromises of any one layer.
DATA AT REST
The Microsoft cloud employs a wide range of encryption capabilities up to
AES-256, giving you the flexibility to choose the solution that’s best for your
business.
DATA IN TRANSIT
Microsoft uses and enables the use of industry-standard encrypted transport
protocols, such as Transport Layer Security (TLS) and Internet Protocol Security
(IPsec).
ENCRYPTION KEYS
All Microsoft-managed encryption keys are properly secured and offer the use of
technologies such as Azure Key Vault to help you control access to passwords,
encryption keys, and other secrets.
--------------------------------------------------------------------------------
WE DEFEND YOUR DATA
Microsoft defends your data through clearly defined and well-established
response policies and processes, strong contractual commitments, and if
necessary, the courts. We believe all government requests for your data should
be directed to you. We don’t give any government direct or unfettered access to
customer data.
RESPONDING TO DATA REQUESTS
We will not disclose data to a government or law enforcement agency, except as
you direct or where required by law. Microsoft scrutinizes all government
demands to ensure they are legally valid and appropriate.
LAW ENFORCEMENT REQUESTS
If Microsoft receives a request for your data, we will promptly notify you and
provide a copy of the request unless legally prohibited from doing so. Moreover,
we will direct the requesting party to seek the data directly from you.
Learn more
OUR CONTRACTUAL COMMITMENTS
Our contractual commitments to our enterprise and public sector customers
include defending your data, which builds on our existing protections. We will
challenge every government request for commercial and public sector customer
data where we can lawfully do so. We have a proven track record of successfully
challenging government demands in the courts when those demands are inconsistent
with the rule of law, and we are transparent about the number of US national
security orders we receive.
Learn more about how far we’ll go Learn more about US national security orders
received
GDPR COMPLIANCE
We stand behind the strength of our GDPR compliance and other data protection
safeguards. To provide added reassurance against liability for our commercial
and public sector customers, we will provide monetary compensation if we
disclose their data in response to a government request in violation of the EU’s
GDPR.
Learn more
OUR PROMISE TO YOU
In our enduring commitment to the principles above, we are transparent about the
specific policies, operational practices, and technologies that help ensure the
privacy of your data in every Microsoft commercial cloud service.
And we don’t just state these promises—we contractually guarantee them in our
standard contracts for commercial and public sector customers.
Microsoft Online Services Terms
Online Services Data Protection Addendum
--------------------------------------------------------------------------------
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