portal.mymrcservicemac.sst.development.havenservicing.com
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Submitted URL: http://portal.mymrcservicemac.sst.development.havenservicing.com/
Effective URL: https://portal.mymrcservicemac.sst.development.havenservicing.com/
Submission: On April 01 via manual from GB — Scanned from GB
Effective URL: https://portal.mymrcservicemac.sst.development.havenservicing.com/
Submission: On April 01 via manual from GB — Scanned from GB
Form analysis 1 forms found in the DOM
<form class="space-y-6">
<div class="w-full"><label class="text-primary font-medium mb-1 text-body">Loan Number</label>
<div class="relative flex items-center"><input class="rounded-md w-full p-4 border focus:ring-2 focus:ring-offset-2 focus:ring-brand-primary-300 outline-none h-12 md:h-14 text-body border-container" placeholder="Enter your loan number"
name="loanNumber"></div>
</div>
<div class="w-full"><label class="text-primary font-medium mb-1 text-body">Last 4 digits of your SSN</label>
<div class="relative flex items-center"><input type="password" class="rounded-md w-full p-4 border focus:ring-2 focus:ring-offset-2 focus:ring-brand-primary-300 outline-none h-12 md:h-14 text-body border-container" placeholder="****"
name="lastFourSsn"><button type="button" class="text-button-label font-medium absolute right-0 px-4 z-10 hover:opacity-70 transition-opacity text-body">Show</button></div>
</div>
<div class="w-full"><label class="text-primary font-medium mb-1 text-body">Property Zip Code</label>
<div class="relative flex items-center"><input class="rounded-md w-full p-4 border focus:ring-2 focus:ring-offset-2 focus:ring-brand-primary-300 outline-none h-12 md:h-14 text-body border-container" placeholder="Enter your property's zip code"
name="zipCode"></div>
</div>
<div class="pt-2 space-y-4"><button
class="rounded-lg font-medium font-primary no-underline transition-colors focus:ring-2 focus:ring-offset-2 focus:ring-brand-primary-300 outline-none text-center inline-block p-4 text-base sm:text-lg text-reversed bg-button-contained hover:bg-button-contained-hover w-full">Find
my loan</button>
<p class="text-info-dark">Already have an account?<!-- --> <a class="text-link underline" href="/login">Sign in</a></p>
</div>
</form>Text Content
×Your 1098 Tax Statement was mailed out by January 31, 2024 and/or is available online, please sign in or register below. To download your year-end tax statement, please enable pop-ups on your smart device or computer. If you do not allow pop-ups, you will not be able to view or download your statement. If your Homepoint loan paid off or changed servicers prior to 9/1/2023, then your 1098 Tax Statement is available at https://loansphereservicingdigital.bkiconnect.com/homepointfinancial/#/login. Please enable pop-ups on your smart device or computer. If you do not allow pop-ups, you will not be able to view or download your statement. You may use your original log in credentials for access. -------------------------------------------------------------------------------- Sign in WELCOME TO MR. COOPER® POWERED BY SERVICEMAC Your loan was recently transferred to Mr. Cooper®. Register or sign in for quick, easy access to view your loan details, make updates, schedule payments and more! Have questions? Visit our Frequently asked questions GET STARTED, FIND YOUR LOAN To register your new account we need to find and verify your loan details. Once verified, we can link your loan to your newly registered account. Loan Number Last 4 digits of your SSN Show Property Zip Code Find my loan Already have an account? Sign in FREQUENTLY ASKED QUESTIONS Quick answers to common questions. Still can’t find the answers you are looking for? Download our transfer documentation or contact us. WHY WAS MY MORTGAGE TRANSFERRED? Mortgage transfers are a common practice between servicers and happen frequently (usually in large bundles) for a vast majority of business reasons. The loan transfer is not in any way a reflection of you as a consumer. WHO IS MR. COOPER®? Mr. Cooper® is the name of a mortgage company that resides in Dallas, Texas. Mr. Cooper® purchases and services mortgages nationwide. Mr. Cooper® has purchased your loan and has engaged ServiceMac to provide servicing of your loan. This includes taking payments and answering any questions you may have about your loan. WHO IS SERVICEMAC? ServiceMac continues to be the servicer of your loan, providing quality customer servicing. This includes helping you with your payments, escrows and other services you may need. WHY DO I NEED TO RE-REGISTER? We wanted to make sure our borrowers got a new wonderful experience with an exciting new dashboard. In order to give you this great new experience it does require new registration. WHAT HAS CHANGED ABOUT MY MORTGAGE? Only your login information servicer of record. All aspects of your mortgage remain the same. WHEN CAN I SET UP MY ONLINE ACCOUNT? Starting on your transfer date, you’ll be able to register with us online. Registering will allow you to take advantage of our many online features. If we have your email on file, we’ll send you an email on or shortly after your transfer date with instructions on how to register. It may take a few days for your information to update in your account. MY NEXT PAYMENT IS DUE ON OR SHORTLY AFTER THE TRANSFER DATE. HOW DO I AVOID ANY LATE FEES? Although your prior servicer will likely send you a statement for this payment, as of your transfer date ServiceMac will be able to collect this payment (which will make the transfer process go smoother). If you are worried about your next payment, you can be assured that during the first 2 months after your transfer, we will not charge late fees or send negative credit reports to credit bureaus for missed or late payments. So, if your next payment is due on or shortly after the transfer date, you are protected from late fees and negative reporting even if it takes time to set up your account and make your payment. I MADE A PAYMENT TO MY PRIOR SERVICER. WHAT WILL HAPPEN TO THAT PAYMENT? Good news—your prior servicer will forward the payment to ServiceMac. If you sent a check, the timeline is dependent on the postal service, but you can easily check your payment history with us once you register online. Keep in mind, it can sometimes take up to 4 weeks for us to receive the check from your prior servicer. About three weeks after your transfer, we’ll also reach out to confirm the status of any payments we’re still missing. WHEN AND HOW DO I MAKE MY NEXT PAYMENT? After your transfer date, you can register for an account and make payments online. Other ways to pay include check, Bill Pay, money order, wire transfer, ACH, and payment over the phone. As a reminder, we will not charge late fees or send negative credit reports during the first 2 months after your transfer. WILL I GET A NEW SERVICEMAC LOAN NUMBER? When the servicing transfer goes effective 09/01/2023 your loan number will not change I CURRENTLY PAID VIA ACH AND/OR AUTOPAY. DO I NEED TO RE-ENROLL IN ACH/AUTOPAY? No, you do not need to re-register for ACH or autopay; your preferences have been saved. I'M CURRENTLY SET UP TO RECEIVE ELECTRONIC BILLING STATEMENTS. WILL I CONTINUE TO RECEIVE THESE? Yes, you will continue to receive electronic billing statements. You do not need to re-register for electronic billing statements. I PAY THROUGH MONEY ORDER OR CHECK, WHERE SHOULD I SEND MY PAYMENTS? Re-registering does not impact any payments. You should send money orders and checks to the same address as for previous payments with ServiceMac. WHERE SHOULD I SEND BILL PAY PAYMENTS? PO BOX 105178 Atlanta, GA 30354 IF I HAVE AN ESCROW ACCOUNT, WILL IT TRANSFER? If you have an escrow account for your tax payments and/or insurance premiums, the account will transfer over to us. We will continue collecting these funds and making the payments on your behalf. Haven Terms of UseHaven Privacy Policy © 2024 First American Financial Corporation and/or its affiliates. All Rights Reserved. © 2024 ServiceMac, LLC. All rights reserved. Click here for NMLS Consumer Access Website. NMLS ID: 1687766 This site is not authorized by the New York State Department of Financial Services. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site First American Mortgage Solutions, LLC, and its affiliates make no express or implied warranties respecting the information presented and assume no responsibility for errors or omissions. First American and ServiceMac are registered trademarks or trademarks of First American Financial Corporation and/or its affiliates.