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TIPS TO NAVIGATE
YOUR JOURNEY

 

Managing your Health Savings Account (HSA) is important. So, we've put together
some easy-to-follow instructions for ordering a debit card, funding your
account, and more.


HELPFUL FAQS


HOW DO I REGISTER FOR ONLINE ACCOUNT ACCESS?

Whether you're a brand new HSA Bank member or you've been with us a while, it's
easy to register for online account access. Follow these easy steps and you'll
be set up in no time.

  1   To register your online account, go to myhsabankaccount.com.

  2   Select the "Create your new username and password" link.

  3   Enter the identifying information requested on the page and click on the
Next button.

  4   Select and answer your three security questions.

  5   After completing the Username, New Password, and Confirm Password fields,
click "Next."

  6   Please read and accept the Esign Consent Agreement and Online Services
Agreement. You must open and review the agreements, scroll to the bottom, and
then check the appropriate boxes.

  7   Please enter and confirm your email address to ensure you receive
notifications based on your elected preferences.

  8   Please confirm your delivery method preference for certain bank
disclosures and notices*.

*Please note: You may update your notification preferences later by clicking on
the "Message Center" tab and then on the "Update Notification Preferences" link.


HOW DO I MAKE A CONTRIBUTION TO MY HSA?

Contributing to your Health Savings Account (HSA) is easy and convenient. HSA
Bank provides multiple ways for you to make a contribution to your account.

  1   Payroll deductions - If you have a health plan through your employer, you
may be able to make pre-tax contributions to your HSA from your paycheck.
Contact your employer for more information about this option.

  2   Online transfers - You can contribute to your account through our Member
Website by following the below steps:

 * Click on "Pay Bill / Contribute" within the Member Website.

 * Click on "Add Bank Account" to add your external personal savings/checking
   account.

 * A small deposit will be made into your account. To activate your account,
   you'll need to confirm the amount.

 * After your bank account is activated, return to the "Pay Bill / Contribute"
   page to schedule a one-time or recurring contribution into your HSA.

You can also watch this Instructional Video to learn how to set up transfers to
your HSA.

  3   Check or Money Order - Mail your payment along with a completed copy of
our Contribution Form to:

    HSA Bank
    P.O. Box 251
    Sheboygan, WI 53082-0939

Note: You can access the Contribution Form by logging in to the Member Website
and clicking "Forms & Support" under the Resources menu.

  4   Transfers or Rollovers - IRS regulations permit the transfer or rollover
of funds to an HSA from an existing HSA or MSA (Medical Savings Account). To
learn more about consolidating your HSA accounts or transferring funds, visit
HSABank.com/transfer.

* The IRS sets limits each year for maximum contributions. View current IRS
Contribution Limits.


WHAT ARE THE IRS ANNUAL CONTRIBUTION LIMITS?

IRS contribution limits for individual and family plans typically increase every
year. Plus, individual accountholders age 55 and older can make an additional
$1,000 catch-up contribution. Eligible spouses over 55 can only make catch-up
contributions to his/her account. For more information, please visit our IRS
Guidelines and Eligible Expenses page.


HOW DO I ORDER A REPLACEMENT DEBIT CARD?

If your card has been lost or stolen, please immediately call 800-357-6246 or
promptly follow these simple instructions to cancel your existing card and
request a new card. To order a replacement card for any other reason, please
also follow the applicable steps.

  1   After logging into your account, click on Banking/Cards under the Accounts
menu.

  2   Click on Order Replacement.

  3   To replace your existing card, complete the simple form, check for
accuracy, and click Submit. This will both cancel your current card and will
initiate the card replacement process.

  4   Your replacement card should arrive roughly within 10-14 days.

Please note: A fee may apply. See your HSA Bank Fee and Interest Rate Schedule.


HOW CAN I VIEW AND PRINT MY STATEMENTS?

If you need to view or print your statements, it's easy to do so on the Member
Website.

  1   After logging into your account, click on the "Message Center" tab and
then on the "View Statements" link.

  2   Choose the document or summary you wish to view from the list of available
statements and notifications.

  3   When the document or summary appears on screen, you will have the option
to print.

Please note: You can also view or change your notification delivery method
preference for account summaries, tax forms, and certain bank disclosures and
notices by clicking on the "Update Notifications Preferences" link under the
"Message Center" tab.


HOW CAN I LINK A BANK ACCOUNT?

If you want to make contributions to your HSA or withdraw funds to reimburse
yourself for IRS-qualified expenses from an external bank account, just follow
these quick and easy steps.

  1   After logging into your account, click on Banking/Cards under the Accounts
menu.

  2   Click on the Add Bank Account link.

  3   Fill out the form with your account and institution information and select
your account type (i.e., Savings, Checking). Once completed, click on the Submit
button.

  4   After you have submitted the account information, HSA Bank will send a
small deposit to your external account within three (3) business days to verify
your banking information.

  5   Once the deposit is received in your external account, you need to
validate your banking information using the steps below.

  6   Navigate to the Banking/Cards section of the Accounts menu.

  7   Click on Activate under your bank account information.

  8   To activate your account, enter the amount (between $.01 - $1.99) we
deposited into your checking/savings account and click Submit. Upon completion,
your account will be available for contributions and withdrawals.


HOW DO I ADD A BENEFICIARY?

If you wish to designate a beneficiary or update your current beneficiary,
simply follow these easy steps. In the absence of a designation, your
beneficiary is your estate.

  1   After logging into your account, click on Profile Summary under the
Accounts menu.

  2   Click on Add Beneficiary.

  3   You will then be asked to provide information about your chosen
beneficiary, including his/her Social Security Number and his/her birthdate.
Upon completion of this form, click Submit.

What You Need to Know:*

Your choice of beneficiary makes a big difference in how your HSA will be
treated after your death.

If you don’t designate a beneficiary for your HSA before you pass away, the
assets in your account will be distributed to your estate and will be included
on your final income tax return.

If your spouse is your designated beneficiary, your account remains an HSA, and
your spouse will become the owner. He or she can use the money tax-free for
qualified healthcare expenses – even if not enrolled in a high-deductible health
plan. Should your spouse be younger than 65, take a distribution of funds and
use them for something other than medical expenses, he or she will pay a 20%
penalty tax on the amount withdrawn plus income taxes.

If someone other than your spouse is the designated beneficiary, your HSA will
end on the date of your death. Your beneficiary will receive a distribution and
the fair-market value becomes taxable income to the beneficiary. There is one
exception to the rule, however. Your beneficiaries have up to one year after you
die to use the money tax-free for any eligible medical expenses you incurred
after you opened the account, as long as you keep the receipts and the expenses
hadn’t already been reimbursed by the HSA.

Please note: If you designate a non-spouse primary beneficiary, you may be
required to submit a beneficiary form with the notarized consent of your spouse.

*This content is provided for informational purposes only and is not intended as
tax or legal advice. HSA Bank does not provide tax or legal advice. Please
consult with a qualified tax or legal adviser, if advice is needed regarding
your specific situation.


HOW CAN I ADD AN AUTHORIZED SIGNER?

Sometimes it makes sense to allow another individual (i.e., spouse, relative,
partner) access to your account. To add an authorized signer, follow these easy
steps.

  1   After logging into your account, click on Profile Summary under the
Accounts menu.

  2   Next, click on Add Authorized Signer.

  3   You will then be asked to provide information about your chosen authorized
signer, including his/her Social Security Number and his/her birthdate. Upon
completion of this form, click Submit.

Please note: Authorized signer must be 18 years or older.


HOW DO I PAY FOR AN IRS-QUALIFIED MEDICAL EXPENSE THAT EXCEEDS THE HEALTH
BENEFITS DEBIT CARD DAILY LIMIT?

HSA Bank provides you with multiple options to pay for an expense that exceeds
the Health Benefit Debit Card daily limit of $5,000.* Your options include:

  1   You can pay for an expense with your external, personal account or with a
credit card and then reimburse yourself by scheduling HSA transfers within the
Member Website or mobile app (Note: there is a daily transfer limit of $2,500 to
safeguard against fraudulent activity, so multiple transfers will be required
for amounts above $2,500).

  2   You can work with your provider (or hospital) to make debit card payments
over multiple days.

  3   You can use our online Bill Pay system to pay a provider. To access Bill
Pay, log into the Member Website or mobile app and click on "Pay Bill /
Contribute." (Note: there is no daily limit to pay a provider.)

  4   You can pay with an HSA Bank check. Checks can be purchased within the
Member Website. Check your Health Savings Account Fee and Interest Rate Schedule
for any applicable fees for ordering checks. There is no daily limit on dollar
amounts.

Please note: Your transactions are limited to your available cash balance.

*Your HSA Bank Health Benefits Debit Card provides access to your HSA funds at
point-of-sale with signature or PIN and at ATMs for withdrawals. The daily debit
card limit for the Health Benefits Debit Card is $5,000 at merchants dedicated
to healthcare (e.g. a doctor’s office or hospital) and $3,500 at merchants that
are not healthcare specific but offer eligible medical products and/or services
(e.g. a department or grocery store). The number of debit card transactions
allowed per day is limited and varies based on how the card is used or types of
transactions processed. These limits exist as a safeguard against fraudulent
activity. For more information, please call the number on the back of your
Health Benefits Debit Card.


HOW CAN I GO PAPERLESS WITH MY ACCOUNT?

Choose online only preferences by following these easy steps.

  1   Log into your account at myhsabankaccount.com.*

  2   Click on "Message Center" in the top navigation, and then select "Update
Notification Preferences".

  3   Enter and confirm your current email address.

  4   Under "Notification Preferences", unselect "Paper" or select "I would like
to Go Paperless".

  5   Scroll to the bottom of the form, and click "Submit".

Be sure to review and sign up for the email and/or text alert options, which can
help you monitor and safeguarded your account.

*Please note: If you haven’t established online account access, you’ll need to
create a username and password.

Why go paperless?

 * It’s free. No fee to switch to e-statements.

 * 24/7 access. Online access to statements, tax documents, and disclosures.

 * Receive alerts. Ability to sign up for notifications to alert you when your
   e-statements are ready.

 * Secure. Personal and financial information is protected by online security
   features.


HOW DO I SIGN UP TO RECEIVE EMAIL ALERTS AND TEXT NOTIFICATIONS?

HSA Bank makes it easy to sign up for an array of email and text alerts that
help you keep your account safe – like when contributions are made to your
account or when a debit card purchase has been made. To set your alert
preferences, follow these simple steps:

  1   Login to your HSA Bank account.

  2   Click on the "Message Center" tab and the "Update Notification
Preferences" link.

  3   To receive text alerts, you will need to provide your mobile number and
carrier. To receive email alerts, please enter your personal email address.

  4   Next, scroll down and select the notifications you wish to receive, and
the delivery method in the “Statements & Notifications Options” section.

  5   Once you have made your selections, be sure to click on the “Submit”
button.


HOW CAN I REIMBURSE MYSELF FOR OUT-OF-POCKET IRS-QUALIFIED MEDICAL EXPENSES?

HSA Bank offers three ways to reimburse yourself for IRS-qualified medical
expenses that have been paid for out of pocket:

  1   HSA Bank Health Benefits Debit Card: You can use your HSA Bank Health
Benefits Debit Card at an ATM* to reimburse yourself for eligible expenses paid
out-of-pocket (a transaction fee may apply).

Note: When withdrawing HSA funds from an ATM, be sure to select the "checking"
option (not savings) when asked the type of account you are withdrawing from.

  2   Online Transfer: On HSA Bank’s Member Website, you can transfer funds from
your HSA to an external bank account, such as a personal checking or savings
account. There is a daily transfer limit of $2,500 to safeguard against
fraudulent activity.

  3   Checks: Use your HSA Bank checks to reimburse yourself for an
IRS-qualified medical expense already incurred. Simply write a check from your
HSA to yourself and deposit it into your external personal checking or savings
account.

* A transaction fee may apply. See your HSA Bank Fee and Interest Rate Schedule.


WHAT IS HSA BANK’S ROUTING NUMBER, AND WHERE CAN I FIND MY ACCOUNT NUMBER?

The routing number is 075907947.

To find your account number, follow these easy steps:

  1   After logging into your account, click on Account Summary under the
"Accounts" menu.

  2   You will then see the last four digits of your account number. By clicking
on “View”, your full account number will be shown.




HSA CONTRIBUTION CALCULATOR

See how much you’re eligible to contribute to your HSA, as well as what you
could contribute each paycheck to reach the maximum.


Try the Calculator




 


ADDITIONAL RESOURCES


MEMBER WEBSITE VIDEOS

These two video tutorials are designed to help you navigate your way through the
HSA Bank Member Website and perform account functions such as making
contributions and distributions.





MEMBER WEBSITE GUIDE

Our Member Website Guide helps you navigate your way on the HSA Bank Member
Website – providing helpful how-to tips on all of the site's functionality,
including the ones found here and much more.




CONNECT WITH US




© 2022 HSA Bank. HSA Bank® is a division of Webster Bank, N.A., Member FDIC.

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