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EGENCIA BUSINESS TRAVELER CENTER, CORPORATE TRAVEL RESOURCES & ADVISORIES


BUSINESS TRAVELER CENTER

Essential resources to help you plan and manage your business trips.

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HELP US HELP YOU

 * If your departure is beyond 72 hours, please email customer service.
 * When contacting customer service, remain on the line and please do not hang
   up. We will answer your call.
 * For general inquiries, checking availability and pricing, please use the
   online booking tool or the mobile app instead.
 * To avoid duplication, please do not send follow-up emails once your initial
   request has been sent.




USE EGENCIA BOOKING TOOL OR MOBILE APP DIRECTLY

 * Review your booker profile and ensure it's up to date (name as per passport,
   telephone contact, frequent flyer cards etc.)
 * Redeem airline credits online (North America only)
 * Book your new trip online
 * Modify or cancel your trip online - here’s how to cancel your trip online
 * Check Egencia Travel Advisor for updates on entry requirements, COVID test
   and mask requirements

If you have more questions, please look at the below FAQ.




EGENCIA MOBILE APP

The Egencia app delivers the information business travelers, travel arrangers,
approvers, and travel managers need, with the efficiency and flexibility to
book, manage, and view their business trips.

Stay connected to your trip and enjoy exclusive privileges, available only on
the Egencia app.

Apple App Store
Google Play Store


HOW TO BOOK CORPORATE TRAVEL WITH EGENCIA

 * How do I log in to Egencia for the first time to book a business trip?
 * How do I retrieve my username and/or password?
 * Download the Egencia app for iOS or Android. You’ll find that booking – and
   managing – your business travel is seamless and intuitive.
 * How to redeem my airline credits online directly on the Egencia website in
   the case of changed or canceled flights?
 * How do I find out about any travel restrictions?

Video: Booking corporate travel





MANAGE YOUR BUSINESS TRIPS

 * How do I change or cancel my flight booking?
 * How do I change or cancel my hotel booking?
 * How do I cancel my trip — including air, hotel, rail or rental car — online
   or through the app?

Video: Managing your business trips




RETURNING HOME

 * Where can I view my available receipts and invoices from a business trip on
   the Egencia website for streamlined travel expense reporting?





NEED MORE EGENCIA SUPPORT OR HELP WITH ORGANIZING YOUR TRIP?

 * Log in to the Egencia Help Center or use our online chat for immediate
   support
 * Join one of the virtual training sessions for expert advice on key business
   travel issues
 * Watch our videos for help that addresses a variety of corporate travel topics




STILL CAN'T FIND WHAT YOU'RE LOOKING FOR?

If your company uses Egencia and you would like to reach Egencia Support but
can’t log in, please click here and you will be redirected to a support page.





EGENCIA FOOTER MENU

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Product features
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Executive care Egencia Advantage See all features
Egencia
About Us Careers Egencia Global Alliance Leadership team Locations Press
Contact
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service Chat
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 * Cookies
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 * Egencia promise
 * Terms of use
 * Do not sell my personal information
 * Health Care Reform

© 2024 GBT Travel Services UK Limited.

GBT Travel Services UK Limited (GBT UK) and its authorized sublicensees
(including Ovation Travel Group and Egencia) use certain trademarks and service
marks of American Express Company or its subsidiaries (American Express) in the
“American Express Global Business Travel” and “American Express GBT Meetings &
Events” brands and in connection with its business for permitted uses only under
a limited license from American Express (Licensed Marks). The Licensed Marks are
trademarks or service marks of, and the property of, American Express. GBT UK is
a subsidiary of Global Business Travel Group, Inc. (NYSE: GBTG). American
Express holds a minority interest in GBTG, which operates as a separate company
from American Express.










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